Trnd salon is very welcoming to their customers, I felt very happy and appreciated with their customer service. Hiywot was my stylist who give me a great wash, treat, cut and style. I was very happy with the work done to my hair and also the price so I booked another appointment and return one month later to do extension and style. The customer service is great and the price is excellent for my pocket. Overall Excellent customer service for Hiywot and her team, I love all of them and the salon . I will surly be back again and this will by my salon from now on.
Phuong is awesome. My 1st time there. He actually did 2 haircuts at once if you can believe it. I came in while he was cutting a customers hair. While that customer went for a rinse he cut mine, and then we switched for my rinse as he finished up that other customer. Whoa. And it was still one of the fastest and most well done cuts Ive had.
I called and made appointment to get my son’s haircut and customer service over the phone was great. We arrived at the salon and told the guy what my son’s needs were (to get faded hair cut at only the bottom part with the top part not to be touched so we can keep braids on the top part) the guy agreed and started working on my son, and walked away to help the other customer who was there before us. It didn’t bother me but when he came back to fish on my son I was looking away for a moment and when I turn around to see the progress, I was shocked in disbelief because my son’s top part of his hair was gone, my son was shocked and very disappointed couldn’t say a word. I got up and said nooooo! That is not what I have asked you to do, the guy seemed that he didn’t understand and didn’t apologized but tried to tell my son how good he looked. We left without completely taking off the top part. Did pay the requested amount. My son is elementary school student and wanted some cool style and went to this place because of the ratings. My so left with bad experience and promised not to go to any barber shop ever again.It’s nice that we finally can come in to a venue like this but very disappointing start. Hope the person takes his business with care and knows what he is doing, and understand people’s requests and value them and execute his work with respect and excellence.
Quick, experienced stylist, helped me get a haircut without much instructions. I recommend.
Ok this is only really applicable for women - please avoid AVOID going here for a haircut for so many reasons :1. The lady who washes you hair is very rough with it despite me letting her know a couple of times2. The guy instructed they will not cut my hair while wet. So they fully dried it.3. Worst is they said they only really use a flat iron to cut hair which means they made my really healthy hair burn to a crisp with a flat iron despite my friendly hesitations for it.4. There is no blow dry here it’s just flat iron5. My hair still has split ends and honestly I cannot think of a worse hair cut ever in my life6. They kept saying how healthy my hair is so anyway if it’s burning it’s probably OK.7. At one point to “speed up” the process both started using flat irons from each end literally pulling my hair8. They used a men’s hair trimmer to “finalize” my trim...Rally sad with my first real haircut after quarantine - wish, wish the customer service was better and my hair didn’t look like a broom. Also let’s please be respectful of knowing not every ethnicity needs straight hair. I requested them to leave my crown hair alone and not burn it, still did not listen.Overall, please please if you are a woman and your hair is not straight already do not go here.Incredibly disappointedUPDATE: will have to spend now an actual 120 dollars to fix it and have it done by a person who might understand my hair better
Recently moved to San Jose and was stressed having to find a new stylist. Saw TRND was highly reviewed so gave them a shot. Phuong immediately put me at ease with his friendly upbeat personality. He was attentive to my requests and did a great job cutting and styling my hair. The salon is clean and the price is in line for the services provided. Couldnt be happier with the results and to have found my go-to stylist. Highly recommend!
The customer service was BEYOND great. Everyone was super friendly. I got a perm and have been in love with it ever since.
I feel like a new person! Phuong is very informative and professional. It is clear he has been doing this for many years. Not only did he style my hair, but he showed me how to maintain and care for it until my next appointment. The salon itself was very clean and pleasant. I intend to be coming back here!
Although I wasnt technically a walk in (I made an appointment online a few minutes before arriving), I showed up with little notice late on a weekend and Phuong was super cool, didnt rush, and did a great job on my hair! (Ive gotten lots of compliments!)
When I moved to San Jose I was looking for a great haircut which as we can all appreciate how hard it can be to find. One day while I was out for a run I passed TRND and decided to give them a try. After my run I headed over to TRND and got my haircut by Phuong.Phuong does an amazing job of cutting hair and I have been back ever since. From the moment I walk in, Phuong and the rest of the staff at TRND make me feel welcome. He always remembers how I like I hair my cut and the only thing I have to say if I was to go short or keep a bit of length. Other than that he knows how I like my sides faded and my hair styled!He can get pretty busy so I would recommend schedule an appointment but they also take walk ins if you are not able to schedule in advance.
Thanks so much for fixing my hair and making me feel confident again. The staff is friendly and the owner is absolutely awesome. Excited to go back for more services 🤗🤗
I like this place a lot, Phuong provides great customer service and i can see when getting my hair done with Hiywot his an expert on men haircuts... I like Hiywot she is my hairdresser she’s professional and awesome thank you for your great work on my hair
So happy I made the decision to come in! Phuong Doan was my hairstylist and I will definitely be coming back to see him. It’s my first time coming here, so I called on the phone to make sure they were open, and they were so polite and professional. When I walked in I felt so welcomed, which for me is hard to say because I’m really shy. Honestly I’m so grateful, they took their time with me, talked to me, and made sure my hair was what I wanted, So excited for my next visit, they have such kind people working here. Again thank you so much!
The problem was the haircut not the people. The owners are absolutely good people. As a new customer, you have certain expectations.....The friendliness was very apparent as you walk through the doors but then I see customers come in overbooked/double booked waiting for haircuts). I felt very nervous then he started cutting my hair. Within 10 minutes, I looked like a guy! I waited almost 30 min plus to get my haircut. It took him 10 minutes to cut all my hair off!!! Yes, all was gone. I even told him and he just pushed me through his waitlist of people. No shape to my cut! He charged me full price and had the next person already in the chair before I was out the door. Never again!!!!
Excellent haircut by Phuong! He has great attention to detail, thoroughness and mastery of scissors. The experience was quick but no steps were skipped. He also does men’s eyebrows!
This has been long overdue review (sorry Phuong lol). Its true what they say: when you find THE barber, you wont go to anyone else. Ive been getting my haircuts from Phuong religiously for close to 3 years now and I thank my lucky stars that I found him; I walk in through his door looking like an abomination and I walk out looking like a new man reborn. All joking aside though, Phuong and his wife are some of the kindest, friendliest, and the most hard-working people Ive ever met. You have a customer for life. Keep up the great work!
Phouong is a great artist and so down to earth as an owner. He did an excellent job on my hairstyling and gave me handy tips on maintaining good health of my hair. My friend and I walked out of his salon as delighted customers and will return soon for more grooming services.
Phong is the absolute best. I love this guy. I love this place.
Phuong is the best hairstylist in the Bay Area. He is one of those rare guys who has a knack for the latest hair styles for men and actually implements it while cutting your hair. During my last visit, he worked on my disastrous haircut from another person. Thanks to Phuongs patience and expertise, he not only fixed my hair but also improved the overall look. Definitely a long time customer!
Got a haircut service done. Had the pleasure of meeting Phuong (the owner) and getting the haircut personally by him. As evident from most of the reviews, he is efficient and fast at his job. He does a great styling and really tries to understand what the customer wants. I went in with my 1 year old photos of a haircut i had got once, and wanting to replicate that. He had the patience to notice details and ensure thats what he delivers. A lot of past hair stylists (given they were just greta clips, supercuts) could not reproduce similar results.Even though it was late, and he was about to close the shop, he took the time to take some clicks with my updated hairstyle for my future record and to remember this experience. He was even polite enough to allow me to park my bike inside his shop for the duration of the haircut. I am one happy person after having discovered my new personal favourite hair stylist in town. :)
Phuong’s taken care of my hair for a couple years now, before TRND at Kittiez in south SJ and Santa Clara before that. He was the best that did my hair since Kittiez and remains my go to. Let the photos speak for themselves, you can try a place for 15$ or pay another 15 and guarantee to walk out feeling good.
Never seen a barber in America as skilled with scissors. But he lacks attention to detail, which makes the skill almost redundant.Could have used some sanitization between patrons, especially in these times.Looking at other reviews, looks like he is a pro with fade cuts. I did not go for a fade, so I must say I have got better hair cuts elsewhere.
Phuong is friendly, efficient, shows great attention to detail, and lets you know exactly what he’s doing.
By far one of my favorite hair salons in San Jose ! Phuong the owner is so sweet the second you walk in. I was desperately in need of hairstyling and Phuong and his worker Tina were both very attentive and patient when it came time to do my hair . I promise you will not regret booking with them .
Went in for the first time today, Phuong was great! The shop was clean, atmosphere was friendly, and he listened very well. Definitely going to be recommending my friends to come to his new location.
Phuong has become my “go-to” barber. He is consistently the best... he is able to give me the best fade haircuts I’ve ever had. Most importantly— he accommodates my schedule and is always friendly and personable.
Great haircut! Phoung is great at cutting my Asian fro. Easy appointment system on yelp. Free 3 hour parking lot that is one block down.
Phuong is amazing! Been getting haircuts with him for a while now-never regretted it and I always leave pleased and loving my hair. Ur missing out if you don’t book an appointment with him ASAP!
I totally recommend this place, I’m really picky when comes about my haircut, and is really hard for me to find a good barber, Phuong is amazing, he has excellent customer service and he knows, just seeing your face, what he has to do, is incredible, call him, he is a professional 👍🏻
Phuong is one of the best barbers in the Bay Area. I’ve been going to him for almost a year now, he is super friendly and is passionate in what he does and knows what style/look you are trying to achieve. Phuong will listen to your needs and concerns.His shop is spacious, clean and modernized.Check him out, You will be in good hands!
Phuong is a magician with hair!
Phuong does an amazing job! All my boys (50+, 17 & 12 year old) only want Phong doing their hair. His fade is fantastic and feel their hair looks more modern since he has been their barber. My husband also get his hair colored and looks great!
Phuong does a neat job, and he does it quick!
Highly recommend that you check out TRND. I’ve been going to Phuong for a little over 2 years since moving to the Bay Area.Phuong has always done an amazing job with my haircuts and I always enjoy getting a chance to chat with him during my visits. I’m glad to see him succeed with his own salon, and hope everyone can give it a try!If you want a an amazing haircut from a genuinely great stylist who is friendly and fun to talk to, go see Phuong at TRND.
I’ve been going to Phuong for years now over a couple different locations and I won’t ever go to anyone else. I’m really picky about my hair and Phuong always delivers with high quality, attention to detail, and service at very reasonable prices.He doesn’t just cut hair, but designs a style that suits you perfectly. I’ve recommended Phuong to all of my friends looking for a better haircut!
Always great service, great haircut, and the owner treats me like family.
After 13 years of going from salon to salon and barber to barber I was never able to find a stylist that I was satisfied with and so I settled and would get mediocre hair cuts time after time. I finally stumbled into Phuong and from the first hair cut he gave me I knew I had found my baber/stylist for life. Phuong is so detail oriented, loves what he does, and most importantly he is a master at his line of work. After getting my haircuts from Phuong for 4 months straight I was pleased and proud to hear that he was opening up his on salon TRND! If you were like me always searching for that perfect barber look no more. I recommend Phuong to all my friends who care about having a great cut. I will forever be a customer of Phuong either till the day he retires or I go bald.
Phuong is an amazing stylist and does excellent work every time!
A bit too fast
Phuong is an amazing stylist and always gives you a great experience
Phoung is a professional!!
Best I’ve got