This could have been a bad experience and trust me with past experience in receiving quotes to obtain a good insurance plan that can take half of your day can be daunting, but when making my first call at Farmers and speaking with Candice she made my experience very pleasant. Candice sincerity of taking care of my insurance needs gave me relief from looking elsewhere for other insurance plans. She gave great quality service and was surprised how prompt she was in getting me a plan to insure my fathers condo. The value that Candice brings to the Farmers Insurance team cant be measured with five stars. Farmers Insurance is very lucky to have an asset like her.
This is an amazing office with a very dedicated staff. They understand what exactly you need. I worked with Ms Rajvinder and she was patient with me. She always showed she had time and focus for my insurance needs. I recommend this team very strongly.
Great service from Candice Salcedo. Very professional, courteous and helpful. She helped me set up my renters insurance and explained everything to me in great detail. I’m so grateful for her help and fast service.
Candice Salcedo is my insurance agent and I have been working with her for the past 3 years . She is always helpful and professional . Provides multiple options to choose and explain the pros and cons for each options .
Van was pleasure to work with at Farmers and I had a wonderful experience. She truly makes you feel known, valued, and understood. As her client, I appreciate how she went above and beyond with her service, efficiently anticipating my needs, implementing the resources and solutions, and providing me the most effective offers which even fit my budget! Id highly recommend Van to anyone looking for an insurance agent, and shell take care of any questions or issues. Farmers Insurance is fortunate to have such a centric, professional, and outstanding agent.
Catherine is great! She broke my policy down in terms that I could understand and she got me exactly what I requested at a really good rate. I now have full coverage for both my cars and renters insurance for my home. I will be contacting her in the future as she has great customer service skills. Thanks again!
I have been a customer of Candice Salcedo for going on 11 years. Service is great and they are always there to help. I feel so confident in her and her team that I have referred them to my family and friends. Insurance should not be hard and it isnt with Candice and her team. Thank you all!
I wanted to write this review because Catherine saved my life today. My previous insurance went up. And I was struggling to find an insurance. I looked online, called a couple insurances but the quotes they were giving me was not what a family of 5 can afford. Catherine was very helpful and polite. Not like the other insurance agents that seemed to not even care. As I spoke with Catherine she answered all my questions and offered the best quote. Honestly wouldn’t don’t it with out her. Thanks Catherine for all your help. Please if your reading this review don’t hesitate to call her!
Outstanding service from Candice Salcedo. Very professional, courteous and helpful. Highly recommend giving them a try!
Well first of all her voice was amazing, usually I ignore insurance calls but I dont know there was something in her voice. Then she offered the quote which I couldnt refuse as she told me to compare with existing policy and above all she helped me guided me on each and every step with app and documentation. So I highly recommend her and i wish to meet her in person as well coz who speaks that beautiful how beautiful that person would be in real.
The whole team of Candice is great. They are prompt, courteous and get the answers you are looking for. Candice is on top of everything that’s happening for your policy.
A couple of months ago, I bought a new car and was unsure of which insurance policy to choose from. When I called in, Van picked up. She was amazing and was very knowledgeable! She willingly spent her time explaining things to me and helped me pick out the best offers. Thank you so much!
Weve been working with Candice and her team for 2 years now. Theyve always been super helpful and very responsive with our companies Commercial Liability and Auto Insurance policies. We simply send them an email and they respond within 24 hours answering our questions and providing us with our requests. Special Thank You to Diana who is always helpful and prompt. You cant go wrong with working with this team!
Well coming from Geico and having a horrible experience. Van Nguyen has been a great pleasure to deal with answers if all my questions it a timely manner.. highly recommend... 5star here
Candice has helped my whole family with our insurance since I started driving. She’s incredibly thorough, helpful and makes the whole process fun and easy. Thank you Candice!
I recently switched to Farmer’s insurance and Candice helped me choose my insurance plan and also talked to me about Umbrella policy and it’s benefits. Candice spent a lot of time explaining various options and coverage and worked patiently to come to a price point that made me consider switching. Great service and happy to have support from a local office...
Van was an amazing agent! I loved her professional customer service. She really made me feel like a valued customer of Farmers. She showed real knowledge of what the company has to offer and a policy that was correct for me. If anyone is in need, please go to Van!
Great value for what I needed. My agent Vanny was exceptional, especially with her thorough step by step explanation of the different types of insurance and what coverage was suitable for me and my budget. 10/10
Van has been so helpful in helping me understand auto insurance and what coverage is best for me. She is so knowledgeable and I’m grateful for all the help she has been able to give me me! 10/10 would recommend :)
Van was an incredible help through this whole process. We were purchasing our first home and she was able to quickly get us a policy for our home and auto that matched our previous policy with a very competitive rate.
I am very pleased with the customer service Catherine offered. She was super professional, very kind and also understanding. The visit was beyond amazing. Will definitely recommend her too my peers. Thank you again Catherine for all the great you have done for me.
Great customer service! Thanks for your help Catherine! You broke everything down and into terms I could understand for my policy! You are so sweet! Truly a wonderful person!
I had been with Farmers Insurance - Candice Salcedo for years. If I ever wanted to just give a ring and make a payment it was a breeze. When I needed to add renters insurance they helped me out with a great rate and really fast response, to obtain my lease. When my neighbor found out about my renters insurance I got with them, she called up right away to get the same because it was such a great price.
Van was super helpful and went out of her way to help me understand the different products they offer! She was very kind and professional. She also went the extra mile to find something that best suited me! 10/10 recommend!
Candice at Framers Insurance in San Jose is very quick and responsive. She took care of my insurance needs promptly; from determining the best coverage, presenting options, completing the transaction and issuing the policy. She took care of everything in just a short call. Highly recommended !
Catherine was super professional and knowledgeable. She helped me with every one of my questions. Thank you for being patient with me and helping me find the best solution that fits me! I am grateful.
Van was very helpful in giving me a better premium than Mercury. She educated me on coverages and I now know what is best for me. She helped me save over $100 a month for even better coverage.
My experience with Caterinee at this location was exceptional. She delivered great customer service & treated me like family. I felt heard & she went above & beyond to find the best options applicable to me. She was thorough & very helpful. I am very appreciative of her efforts & her commitment to her clients. Overall, I am very satisfied & look forward to continuing with her services.
Their representative Diana really helped clarify and make this entire process so much easier. She gave amazing service and was very helpful! Definitely will continue to work with them!
I could not have asked for a better experience from Farmers Insurance! Van was a great help in being patient with me and answering all my questions. Thank you again for the outstanding service!
Van really helped me broaden my knowledge on insurance! She helped me and my family find the best coverage for a reasonable premium. I would recommend this agent!
I felt that Candice and her team listened to my exact needs and created a bulletproof insurance policy for me and my wife. She showed me all the important places where my current policy needed updating and saved me time and money. Her expertise is priceless. Thank you!
Candice and her team has serviced my home and auto since 2003. She has always been available and offered competitive product but more importantly always look after my needs and things that would benefit me and my family. Her team always picks up and gets to me same-day or within minutes of needing questions answered. Ive had my car accidents and she was always there to pick up and walk me through the process of filing and support . Phenomenal team
We’ve been with Farmer’s Insurance for over 35 years and this agent has made that relationship end after $100k+ in premiums paid across all lines of business. We were reassigned this agent when ours left the company and she changed our policies without our consent and cost us hundreds due to her lack of due diligence. avoid this agent at all costs- not as what is advertised. Was much better when Mike ran the practice.To put this in perspective, I have never talked to the agent yet my policy was changed.
Great service! Van was very great help. Highly recommend this to others. Very confident with my decision to come to this place.
Van helped me with my new auto insurance policy at Farmers Insurance. I knew next to nothing going into the discussion and left with confidence that Id received the best plan possible. Thanks Van for reviewing everything with me and for the overall the clutch assist!
Ever since I switched to Farmer’s insurance, these agents are very spot on when I call in for help with my insurance compared to my old insurance company! One of the agents I was able to speak to over the phone, I believe the name was Van, was very responsive and understanding when speaking to me about my policy. In the past I had a hard time talking to my old insurance company because they just weren’t as professional and weren’t as patient, but these agents made me feel more welcome and I am able to understand more about my policy.
Catherine was very helpful and knowledgeable. She helped me with all of my questions. Thank you for helping me find the best solution That fits me.
I have used this service for years and will continue to do so. The staff are all exceptionally professional as well as easy going and pleasant to speak with. They explain everything thoroughly and insure that you are always comfortable with what you are getting. Great place to get your insurance!
My experience with Catherine was amazing. She helped me get a quote and was super helpful. She went above and beyond to get the best for me. She was super friendly and professional and made me feel like family. I would definitely recommend her to friends!
Candice was very helpful in explaining all the intricacies of insurance and the importance of having the right amount of coverages in place. Candice helped me review all my assets to make sure I had enough coverage in the case of an unforeseen incident. Ive now purchase renters, auto, and business coverage form her.I recently had a daughter and had been procrastinating on getting a life insurance policy and Candice was able to help me with this also!Shes very thorough, detailed and has great pricing. On top of all this, Candice is always friendly and a pleasure to do business with.Candice has been in the industry 10+ years and I was very impressed by the awards she has received for providing great service. Even when she is unavailable she has a full staff ready to assist in her place.Ive already recommended various family and friends to her and she has taken good care of them all!I highly recommend you give her a look for all your insurance needs!
Candice is the best in the insurance industry, she was able to lock my home loan quickly. My title company made sure to let me know how responsive she was and very nice to work with. I highly recommend her for your insurance needs.
Great service! Long time customer. Always receive immediate attention when I have a question or issue. Awesome branch.
This office was very helpful and responsive with helping me get more information about insurance. Van Nguyen was especially helpful and informative. I felt very well taken care of and definitely felt like I could trust Van Nguyen with helping me choose the right insurance for me.
I left with no more questions but with confidence! Van was very professional throughout the whole session and helped me get a quote. She was very patient with my questions and easy to talk to. Thank you Van!!
Catherine was absolutely amazing. Customer service was top notch. Thank you for all of your help!
I love Catherine’s work! She was able to provide mw with the best deals & knowledge. Extremely reliable!
Great service. All the people here are really nice and helpful with anything you need. I recently got my life insurance here and they took care of everything. Candice will make sure you are well taken care of. Definitely recommend to get insurance here. I’m going to switch over my auto soon and I’m definitely coming here.
Top notch customer service! This team is always available, fast and just a call or email away, never had to wait for hours to submit my requests and make any changes.
Catherine gave us such a positive experience. Amazing customer service! Definitely recommend!
I wanted to thank Catherine, for her extraordinary customer service skills and professionalism she helped me so much. I definitely recommend working with her.
I have been working with Candice for close to a year now. I switched over from Progressive, and I could not be happier! Anytime I have a question or need advice about my policy Candice is always quick to respond and ensure my insurance needs are where they should be.
Had a great experience with one of the workers, Van! She was very attentive to my needs and made sure to explain everything to me efficiently.
They made everything so simple and explained everything so nicely! Let Diana help you out she’ll make the whole process so quick and simple they’re definitely out to get you the BEST deal.
I had a great experience with this team! Diana helped me get a quote and insure me the best possible way. She was patient and most importantly, honest with all the questions I asked. I was very happy that she was trying to accommodate my needs in the best way possible, with a great price! Definitely look forward to working with this team!
I had a great experience excellent customer service with Catherine I got all my questions answered I felt very comfortable asking my 100 questions LOL and she had The patience to answer all of them great decision I’ve ever made
Farmers Insurance has so very much to give for their service. As always we receive xlnt responses whenever and wherever it is requested.We have been with Farmers for many many years and remain loyal customers and are always willing to pass that along when ask by friends for suggestions regarding insurance.Thanks to a great company which remains strong and willing.
I am VERY PLEASED with the friendly Agents I have dealt with. When I call, they have my information up by the time I finish pronouncing my name! No hold time or delays - can conduct my business in only a couple of minutes. THIS is what I call SERVICE!
I’d like to thank Catherine for her amazing help, would really recommend her to anyone who’s looking for insurance 10/10, thank you once again !
Candice and Van were very helpful and did an excellent job answering all of questions.
I recently just got a new Honda Odyssey and I was looking for the right car insurance. Van was very clear and helpful with getting me the best insurance for the price. Thank you again for helping me!
Candace and her whole team made everything easy to understand and walked me thru the whole process thank you guys so much.
I was paying a lot with my previous insurance. I transferred my chevy tahoe over to farmers & now Ill be saving $90! Theyre a great insurance company with awesome policies. Very professional and fast. Dianna is such an amazing & sweet agent. She took the time to explain & walk me through my options. Im definitely satisfied with my new insurance policy. Thank you Dianna 😊
Overall a great experience. Vannie did a great job in answering all of my questions and concerns.
Great customer service we switched over due to the great experience we have had at this location.will definitely refer friends and family members over to them love that they are bilingual as well
Candices office has been taking care of my insurance for several years and I have been very happy with their service. They always find ways to help me save money without jeopardizing my coverage.
Excellent service getting me from quote to signed up!
I recently changed my insurance to farmers, I look forward to working with the new team. My Insurance agent was Diana shes the best, she answered all my questions and even helped me after hours. I will be referring her to my friends and family.
Candice Salcedo and her team are very efficient at what they do. Anytime I have a question they are very responsive and helpful. I enjoy their services very much and would highly recommend them.
Van helped educate me about insurance. I didn’t know much until she explained everything in detail for me. I now know what is best for me!
I get very good service. They always have answers to all my questions. I recommend coming to this insurance company!!
Vannie is very reliable and informative! I highly recommend her for any inquiries!
Van helped me get the best price and was very professional!Thank you very much!
Caterinee was especially amazing in helping us add insurance to our new car.Highly recommend! So very helpful! Highly recommend!
Looking for the best deals and amazing customer service? This is your one stop and shop. Diana was friendly and helped me choose the best deal to fit my needs. Whenever one of my friends is looking for a quote I always send here and for good reason. They care about you and your needs. They want to make sure you are satisfied with every aspect of your plan. I cant express enough about their customer service and care. Dont believe me? Go in and experience it first hand.
I called out of curiosity to see how much I would save if I switched and was so surprised in realizing I was over paying with my old car insurance. Catherine was friendly and so focus on details and explained why I needed to get and umbrella policy for an unexpected day if it should appear. Thank you for your help. You guys rock
Super efficient in the service, they answered all my questions and at a very good price.
Catherine is AMAZING! Always go threw her to get the best of everything!
Value and appreciate this group of professionals! Candice and Diana are experts at taking care of clients. Highly recommend utilizing their strengths. They will go above and beyond to ensure you and your needs are met in a timely manner.
Always a good experience with everyone in this office no matter what the situation is. Candace and Diana are amazing! Definitely recommend.
I needed some help with insurance and Van really helped me out in understanding my options. Thank you so much for educating me on what I needed.
Very well done professionally handling my insurance needs
Candice and team truly care about their clients and it shows in their service. I highly recommend them for your insurance needs!
This is my first time getting insurance. I was knew the process and had many questions, and I didn’t want to pay a high price. After speaking with Maria, she really walked me through the process! She was able to get me a good price and answered all my questions. I’m always calling Candice to ask her questions and she’s very responsive!
Amazing service and super responsive! We are now happy Farmers customer.
Customer service like it should be. A caring professional answers the phone, takes ownership of your request and sees it through to completion. They have personally and professionally guided me through properly insuring my home, auto, RV, renters, etc over the years. They have earned and deserve my business.
Profesional. Catherine was knowledgeable and answered all my questions I got a great quote. My premium was getting expensive thank you for your time and saving me some money.
I am very satisfied with my service. I would highly recommend. Jesus was especially helpful with my service.
Would recommend them 100% they can help you with any insurance needs
Diana was very helpful and answered all my questions! Definitely recommend this agency to anyone
Candice and Caterinee helped me reinstate my Farmers Insurance Umbrella Policy when Farmers declined to renew due to old (not relevant) information on my driving record. It took some back and forth between me, Candice, Caterinee and Farmers but it was successfully resolved. Ive been with Candice a long time and Farmers even longer. We know insurance companies do not care about us, but Candice and her staff care about their clients and in my case we had a successful resolution.
Worked with Diana made it easy and quick I got a good value it was very professional I would highly recommend them.
I’ve had looked for a great insurance company for my car. I found this office, I gave them a call, Jessica was very kind in helping me very kind and sweet, within an hour I had all my questions answered and a new insurance for my car. Candice & her team are always there when I have any questions regarding my insurance, her team is always kind & patient with me.
She and her team is very responsible and very happy to work with them.
Its a rare to find responsive agents in the auto insurance industry. Van helped me setup the insurance properly for my tricky to insure exotic car, and also helped me out cancelling my previous insurance policy.
Amazing customer service!Thank you for all your help.
I was looking for a place for my aunt and reached out to Van. She was really helpful and got back to me very quickly! Van provided all the places that were within the budget and had all the requirements I asked.
Candice is literally an angel sent from heaven. She’s out here doing God’s work!
The whole team here is incredibly welcoming and friendly. The agent who helped me, Diana, was incredibly helpful and found me the best deal for my auto insurance. I really cannot recommend this place enough. If you are looking for insurance this is the place to go.
Very easy to work with