Weve been Allstate customers for decades and have consistently happy with our experience with Allstate and this office. Very easy to deal with and reliable.

I can always count on staff being professional and responding to my need in a timely manner.I’ve been with Alice for over 10 years and I plan on continuing.Staff is very friendly and knowledgeable and they are great at following up and directing to specific person if they don’t have the answers.Highly recommend

Ive been with Alice and team for many years across several types of policies. Theyve always been timely, professional, and able to assist swiftly and thoroughly with claims and inquiries -- would recommend!

Alice Chan and team have been amazing to work with over the years. They are prompt with their responses, transparent, provide great value, and very informative. Its great to have an insurance team that will address your needs at almost any time of the day. Plus, they ensure all your questions, concerns, and needs are addressed prior to ending any call or meeting. They provide me with a wide range of insurance coverage and I certainly would recommend using them!

Ive been with them for over 5 years and rates are good and very professional. They are very proactive in reaching out to me for anything that I may need and very responsive when I reach out to them. Highly recommended.

I enjoy working with Alice and her team. Very professional, very responsive, and easy to work with. I’m in good hands!

Alice has been very responsive to all the questions I had in the past. Not only she offers us the best policy but also the best value and enough coverage for the unforeseeable events. Just like the advertisement says, Are you in good hands? I feel like I am. Thank you, Alice.

Great team. I have been with this team for 20+ years and they are responsive and help when needed. Highly recommend Alice and team.

We have been with Alice for many years, we have her for both home insurance and auto insurance. She is extremely professional, and always ready to help. She makes sure her clients get the high quality services with reasonable price. Thank you Alice!

We have excellent experience with Alice Chan and her team. They keep very good communication with us.

Ive been with Alice M. agent for more than 10 years. Its always been good.

I have been a client of Alice for over a year and have always had the absolute best service!

Ive worked with Wilfred Mabanta. He was truly helpful and responsive.

Stay away from Alice Chan Allstate Insurance. The worst insurance agent ever, she is rude, has no patient, always doesn’t have time to answer your questions on the phone. She just want to take your premium and don’t bother her!

Best insurance broker in town

Always helpful and clear

Alice and her team Wilfred were very professional in getting me a quote. Their price is very competitive and service is great. Thank you for your help. Highly recommend this agent.

Alice is very knowledgable, responsive and friendly

The worst!! The left has doesnt know what the right hand is doing. Ive asked for evidence of insurance for a week straight. Was instructed to send in yet another request, the 3rd by the way. The person answering the phone just wanted me to get off the phone because she had another call. NO CUSTOMER SERVICE WHATSOEVER. I would never recommend it to any of my customers. I can only imagine what their experiences are like.

Great business!

Alices office has been helping me on my auto / home insurance over 10 years. Very satisfied with their service, feel like part of family. Id recommend them to whoever needs, check out with them.

Good

Allstate is very friendly and help. Customer representatives respond to you problems in a timely manner.

They have the great representative services and very knowledgeable on their insurance plans.

I hate that Allstate charges last month fee even after youve cancelled it.

Personal service always.

Great experience

Strong problem-solving ability. Design insurance for the customers family situation. quick thinking. The staff is diligent