Had a portable AC stolen from the secured storage area. No help from management when we reported it, which is typical. Spend more time on finding excuses than solutions. Management also generally unpleasant in important interactions. Facilities are great but management makes it not ideal place to live.

THESE PEOPLE ARE SHADY! DO NOT GIVE THEM YOUR MONEY!My husband and I viewed an apartment and loved it. We applied, was approved, and was prepared to move in until....The move-in letter and lease agreement had two different numbers listed as the move-in price. (Move-in letter was substantially more money, lease agreement was less.) Called and questioned this discrepancy and was told to pay the higher number on the move-in letter, but still sign the lease agreement that said we paid less. That was odd to us. The contract is there to protect both parties and also act as a receipt. Why would we sign something that doesnt reflect the actual number we paid? We got a second opinion from a lawyer and not only did he confirm our suspicions of that being wrong, but also informed us we were being overcharged illegally for the security deposit, according to California security deposit state law.We emailed and questioned these things further, in attempts to create a paper trail and the manager, Donna called us instead of replying via email. On the call she explained that their computer system doesnt allow them to input the appropriate number on the lease and just to trust that well get everything we paid returned to us at the end of our lease agreement. When asked if she could send everything she said over the phone, via email so we can have it all in writing, she stated and I quote, I dont feel comfortable doing that because I dont want to incriminate myself.Yeahhhh on that note we pulled out. If everything youre doing is legal and honest, you should have no problem putting it ALL in writing.

Okayish overallBe careful there are homeless camping at the carpark behind it

Don’t rent here you’ll be stuck and soon regret it. All they want is your money. Continuous rent increases, Terrible service, unprofessional staffs, not the safest area either. Awful 5 years of experience in every way and every day !

This is very good place to live.Management is helpful and honest. People in here are very friendly and kind.I had been here for 4 years and never thought to move out.I wanted to stay but unfortunately I have to go back to Japan.

This place is the best place to live in the area for the price in San Jose. Ive been here about 2 years and I dont have any real complaints. The manager Josh is really accommodating and if I ever have any issues with the apartment they are fixed promptly. Apartments are well kept and in great shape and the outdoor area is great during the summers. The always on hot tub is just the best. We are walking distance to Santana row and very close to Campbell which is great. And having an covered gated garage makes me feel safe leaving my car unattended for days at a time.

Dishonest management that lacks basic communication skills. On top of this, the parking situation is very flawed. Dont let the looks of the place fool you! Also, expect the elevator to be out of service a good portion of the time you are here, as well as having your water shut off on a regular basis as they perform routine maintenance on their sewage system. Lived here 7 months, and glad to be out. Steer clear!

The office disrespect the resident

Giving 2 stars for the poor construction design of the building.- Noise is very very very bad from people walking upstairs. Theres no sound proofing and the wooden floors amplify it. Its like someone constantly banging with a hammer on your walls.- Noise is bad from rain going down gutters. Yes you can hear the water dropping and its surprisingly very loud.If you want to live here, pick a top floor and away from drainage vertical pipes from the gutters.

This is a long overdue review on this amazing apartment block we had called home for the past two years. The apartment homes are new, modern and well equipped, and mostly the rents we have been paying are below the market price, given its perfect location (right around the corner to Santana Row and Valley Fair), all our friends who had visited our home in the past were amazed at how reasonable the rents are, especially in this area. We have enjoyed everyday living in this apartment block. Pet friendly, very friendly neighbors, and great helpful staff. Sherry and Mason, thank you both so much for all the great work you have been doing for us, with fixing small things at a moments short notice.I am still amazed at how much this place had been so underrated for so long, and I had been looking at a lot of other apartments when I first moved here and a lot of these apartments with good reviews and none of these places had made an impression on us as Livorno Square! This is truly a great place to live and we feel lucky to have found it.

I love Livorno Square. We are going on our 2nd year. Its like living at a resort--the pool is kept so nice and warm year around, it has a great BBQ area, and several nice seating areas, thick resort-style padded lounge chairs. Its never too crowded. Its the perfect size apartment building in my mind--not too big to get lost and not too small that you have no amenities. The apartments are really a nice size and I love the upscale touches. We enjoy the tenant get-togethers put together by the property manager, Joshua--what a great catered BBQ last night! He is great at follow-up on any problem and is just a genuinely nice person. We are in a great location near Santana Row and walk across the street for a Starbucks or dry cleaning. Even getting to Mountain View is reasonable. I like having an indoor underground parking. It would be nice to have more guest parking, but then I think we would have to add a parking garage to the roof! Ive never had any issues with other tenants. Family and pet friendly.

Great apartment complex and even better management. I would highly recommend this place to anyone!

Nice complex that’s fairly priced and located central to the best parts of San Jose. The property manger (Josh) is top notch and maintains a strong community.

Great view of the winchester area great spot good people and great hospitality. Everybody says hi, not llike other places i know.

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