Had a great experience with this towing/ tire fix company. Caesar was very professional and understanding. He helped us out and towed my car to a tire shop since my front tire was messed up from us trying to change it ourselves. Would definitely call them if I have any problems with my tires or needed it towed.
Erick arrived in less than 30 mins and was extremely professional and efficient. After dropping me off at the gas station, he waited for me to refuel to make sure everything was ok, and thank god he did that! My battery was down so the car wasn’t starting. So he also gave me jump start. I had a great experience and I would highly recommend this company and Erick!
They towed a bike in to our shop with the steering lock engaged and refused, yes, refused to bring it within a block of the store so we had to roll a furniture dolly down the alley and into the busy street because the driver was too lazy to drop the bike in the correct spot where every single tow driver for the last 20 years has dropped it. Just stopped in the middle of the street...Thanks for the help. You suck, nice work...
My service engineer was Cesar and yes I mean engineer. Cesar had a complete understanding of my Benz C300. I had locked my keys in the trunk the night before I was refused service by two tow companies saying it was impossible to get my keys from the trunk with out a computer that attaches to the fuse box or as I say a super secret decoder ring with a super secret code. All night an early this morning Benz was unable to locate a provider who had the computer/decoder ring to do the job. 2 tow companies cancelled this morning as well. All San Francisco Benz dealer service departments are closed Saturday so towing it to them was not going to work. I am on a trip here so obvi I don’t have the spare key.When C&S towing accepted the job thru text I called c&s to expound on the complication of the lock out. The dispatch therapist yes therapist because she listened activity, was sympathetic, kind, and went the extra mile instead just saying they didn’t have the decoder ring (I’m so sorry I don’t remember your name😕 I was fried). Cesar was sent out and there before my Uber dropped me off. He had enough experience to have 2 alternate solutions. The first was not successful but the second was. We retrieved the key and all was reset and I was on my way.I will close with this all previous service techs and Mercedes Benz said my car would be damaged and on lock down if the car was unlocked and the computer was not applied to open the trunk. Reversible damage but a computer reset necessary. Yes all the buttons locked down and it alarmed. Cesar did a standard unlock the door with the squeezy puffer and then used his two alternate techniques with the second being successful. There was no messing with the wires, fuses box, or anything that could cause damage. It was a successful passive technique. It took 10 min top. My story was longer than his soliton. He was knowledgeable, kind, smart, clearly light years smarter than those before him. There soliton would have cost me time and money of about 1k due to other solitons. I am not listing the alternate ways he knew because if you need a Benz C300’s keys removed from a trunk CALL C&S towing. No you won’t find it on google or YouTube. I looked all night and his passive easy methods were not there.Thank you so much Cesar, Saturday morning 5/27 dispatcher, and C&S towing you are rad!!!Peace,Rebecca
Erick assisted me with my car issue. He was very professional, and he shared some tips on my battery. We were able to get my car to start, so I didn’t need the tow, but he offered to trail me to the mechanic just in case my car stalled. I appreciate his friendly and professional demeanor. He was also very patient with me as I searched for some documentation in my car and asked him several questions. Thank you, Erick!
It was a rainy in San Francisco when my car stalled so I quickly called C&S towing and they were there than less than 30 minutes. They kindly took care of my car and myself, fully recommend and very professional. They get there on time and very helpful!
The customer service is amazing! Really nice people from the owners to the operators! They really came to the rescue when I had a flat tire in a sketchy neighborhood! 10/10 would recommend for any car troubles!
Was super worried about my high end wheels on my car being towed but on arrival Caesar explained they wouldn’t touch the rims and car would be safest on the dolly he also went the extra mile to explain issues about my car and helped show me a couple things. Then proceeded to load the car up quick, safe and very professional! Would highly recommend using this service for High end vehicles. Thanks again caesar. 5 stars!
Very professional and on time. Helped out in a time of need, with great attitude and kindness. 10/10 recommend.
I recommend them! Great service!
Had to get motorcycle jumped. The technician couldnt find the battery then explained he couldnt be here all night trying to jump it despite being at the site for 5 minutes. Save your time and money.
Ceaser was the man! Horrible time of night. He plugged my tire, 51 psi. 98mph drive home to Sacramento. Still 51psi today, 1 week later! Thanks again
Thank you C&S Towing for your quick service! I was on my way to work when my car broke down. Called C&S Towing and gave me a fair quote and was quick at the scene. Definitely recommend if you ever have a car emergency.
Outstanding Service! Highly recommended: very responsive and professional. I called other towing company that didnt show up. After waiting for FOUR hours I finally found C&S number. I called and explained my situation, asking for an honest answer how fast they could come. Cesar assured me that within 15 min and that was true. Alejandro came by, put my car on the bed and drove it to my garage. I was done within less than 45 min and I couldnt be more thankful for all the help. Thanks again guys!
I felt in the need of making a review for this just because it was an experience different from others I have been on. This is my first time writing a review for a business and believe me it took a lot for me to decide to do so. C&S Towing and it’s owner Cesar are a completely different point of view into the towing business, I lock my self out of my car and I was already late to an appointment, as I explained that to Cesar he rushed himself to help me out and make sure I wouldn’t be waiting for long, also he was really reasonable in regards of pricing, other times when I had emergencies like that other companies try to take advantage of the situation and race the price, not this guys, very satisfied with their service. Thank you guys and keep being honest and helpful
Amazing service! I was having car troubles and called them at 3 pm to give me a jump start in Daly City. When my battery still wasnt working, they were able to quickly help me get a new battery for my car and installed it for me as well! I would definitely call again if I need help again. They were very friendly and very professional!
Best experience ever!Its two days before Christmas on a cold Saturday night, the worst time to have a broken car! But, C & S and Cesars supportive and positive attitude changed the whole experience for me. Cesar showed up within 10 minutes, was extremely patient with me on the phone when I was going back and forth to different calls to sort out the situation, and even tried to fix my car when he showed up! Thank you so very much Cesar! I highly recommend C & S.
This is my first review on yelp, I usually use yelp to see what people is talking about certain business but not to make reviews, anyway, I decided to make my first review because I had a really good experience with this business, I called because I needed my car towed from point A to point B and they gave me a quote and an ETA usually even my insurance it’s not accurate with their ETA but this guys were right on time and their service was very good, fast and efficient, highly recommended. Thanks C&S Towing for fair pricing and good time showing up.
I requested they call me 10min before arrival since ETA was an hour. They said it would actually be 20 -25 min max, so I went out to wait for them. I stood out in the cold for 30-40 more min. They arrive, 10 min shy of the original time. Can they just do what was req and not mislead the customer? It was freezing and my jacket is locked in the car. Also, no apologies were given. Horrible
Saved my ass when AAA left me on the side of the road, and the shop has pretty fair prices 👍🏽
I got the jumpstart and then I turned it off and it wouldnt start again. Called them back immediately and they said that they would come back in an hour for free. They then waited an hour and did not call me. I called them and they said it would not be free and they would charge me. Really dishonest and disrespectful.
Saved my van. Fixed next day. Fair prices.
Quick response and profesional guy at work. Thank you
Worst customer service. Told me they would arrive within 90 mins and never showed after 2 hours.
Less than 4 miles, ask for $300, with extremely bad attitude. Will never go for them again.
Took two months to get a receipt for my insurance