Arrived 15 minutes early for appointment. Waited over an hour and half not including the 15 minutes. Witness the dental hygienist picking and choosing files from counter, who would be next, rather than files in order or by time slot. Addressed the issue of people going before us when they came in after us with receptionist, she responded with a lame excuse that those patients needed consultation from dentist. Finally when we were called in, had to wait again, and when I explain to the orthodontist what had happened, he said that should not have happened and it will never happen again, BUT also that he was giving us a consultation too. When dental hygienist came in asking about what color rubberbands my child wanted for his braces, the doctor said out loud from another room, not that one, use the clear wire, clearly this lady did not know what she was doing. The orthodontist is not hands on with any aspect of the braces but consultation. If your time is valuable, dont go here. If you speak English, dont go here. If you want an experience, knowledgeable business, dont go here. If you want to be treated disrespectfully and as a cash cow, perfect place for you. Small, dingy, office, patients were waiting out in the hall, on the floor...you get the picture. Wait was so long, somebody was snoring in the small waiting room. We will give our business elsewhere. (5 out of 5 stars based on 5 reviews is written on the website. I submitted a review, but seems like they pick only the 5 star reviews. Fishy with only 5 reviews. Well my review was not 5 stars.)

I like this place and all the people who works here, very causal. And what to expect? I think they are fast and quick, and finish and fix what I need.5 star for service5 star for result