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Mike & Oliver We Know SF
4040 24th St, San Francisco, CA 94114, United States
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Mike & Oliver We Know SF

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Wi
Review №1

We thank our lucky stars that we worked with Oliver. He is that rare blend of amiability and capability; not only was he consistently responsive, he anticipated our needs, giving us ample information and a seasoned, cool perspective. After our first phone conversation, he quickly moved our search forward, turning our feedback into promising listings. Oliver found us our house within one week of working with him, and did everything he could to make the deal go smoothly. For example, the counteroffer from our seller did not cover the dry rot under our front stairs. Rather than having us counter, which would have made it possible for us to lose the house, he insisted on covering the cost from his end. We were blown away by this, and his aftercare was superb, with terrific contacts for painting and contracting. We hope to be in this house for decades to come but, should we ever need to sell it, we would work with Oliver without a moment’s doubt. In the SF market, every advantage makes a difference, and we would recommend Oliver and Mike without hesitation to anyone looking to buy or sell property here, as we have already to our friends.

Su
Review №2

Oliver made us feel relaxed and comfortable with this important transition in selling our home. He listened to all of our questions and concerns and was very thorough with explaining the process. He never pressured us to take steps we didnt want to do. He supported our wish to sell the home how we wanted to and we would highly recommend him to anyone buying or selling in San Francisco. Oliver manages to know the market inside and out while maintaining genuine kindness and understanding.

Er
Review №3

Traded a Condo for a Single Family HomeOliver helped us sell our condo and find a single-family home for the same price! It wasn’t easy, but we put a plan in place and followed it together to meet our goal. Oliver is well versed in all aspects of selling and buying in the San Francisco real estate market and he provided excellent advice every step of the way. Together we navigated the complicated nuances of staging, listing, and selling our Condo in the Central Richmond. With that completed, we began the search for a single family home, an extremely difficult and competitive process. We evaluated over 75 properties in a six-month period and placed 25 well-constructed offers before finally getting in contract on a great property in the Central Sunset. The buying process went smoothly and we closed escrow a week early!If you’re looking for a real estate agent that will be there from beginning to end, and then some, Oliver is a great choice. As much as we thought we knew the ins-and-outs of buying a home, Oliver showed us that in San Francisco, it’s a different ball game. Each home is different and there are many considerations that go into each offer, and that’s just the beginning. Knowing how to get our offer accepted in a market where homes typically receive 10 offers or more was critical to achieving our goal.Oliver committed to helping us sell and buy in arguably the most competitive real estate market in the Country. Through his perseverance and sage advice, he helped us realize our dream of trading our condo for a single-family home. Thanks Oliver, we give you two thumbs way up!

Ja
Review №4

Oliver helped to sell our home in the outer avenues. The experience could not have been better. Oliver gave us the vision from the first day and over-delivered on every promise he made. He walked us through exactly what would happen with the selling process and exactly when to place on market for maximum exposure, and ended with our well over asking price offer which we accepted. Oliver was always there to answer questions and went above and beyond anything I could think of a realtor doing. He does care about you in selling your home or purchasing a new one. I highly recommend Oliver and Mike both as they are easy to work with, honest, and can be trusted to have your best interest in mind.

Br
Review №5

We first met Oliver four years ago when we were looking for our first place, and we met him at an open house of a condo we were looking at. We hit it off, and we decided to work with him on finding a condo. He was very knowledgeable about the market, was very frank about properties that we saw (and we saw a lot), and always made sure we had all of the information we needed in order to make a decision. We were newbies back then, and he made the process smooth and seamless.Fast forward four years, and we asked Oliver to help us sell our condo and then also buy our next place, which we determined was going to be a single-family residence. The market is a lot different now than it was 4 years ago, and Oliver was certainly in tune to the changes. He met with us, we made a game plan for handling the buying and selling, and then set out on the process. We did have some disagreements on strategy, but we were able to work them. And, three months later, we were able to find our house (he worked the sale price as well as he could, given the sellers market), and he was able to negotiate a sale of our condo that was more than 23% over our asking price. I think Olivers coolness under pressure and organization really helped get through this roller coaster ride. He never wavered in his obligations to us (it sometimes seemed we were his only clients), and kept us abreast of every step of the process.Anyway, we have no plans on moving anytime soon, but we would certainly recommend others to work with him as their agent.

Ai
Review №6

I recently had the pleasure of working with Oliver on a fairly complicated recent 3 unit condo conversion. He was a pleasure to work with as the mortgage broker on the deal. He allowed me to do what I do best. He trusted I knew what I was doing. He kept in touch with me every step of the way and had a calm, soothing air throughout the transaction. In this insanely competitive, crazy market he came across as extremely knowledgeable, kind and realistic in his expectations. I hope to get to work with him again soon.

Da
Review №7

I sold my property in San Francisco with Oliver as my agent. From beginning to the end I always felt that Oliver was more like my partner than my agent. The advice at times was not what I really wanted to hear -- but always in my best interest, and always the scrupulously honest and the right thing to do. When the sale was completed I knew that we had done everything the best way possible and that my best interest was served to Its fullest. In addition, Oliver was truly a pleasure to work with.

Ke
Review №8

I worked with Oliver for the purchase of our first home in San Francisco. We were considering a few different realtor options and upon a random google search, we found Oliver. Oliver responded within minutes and immediately developed a rapport with him, he was a clear choice to work with. Oliver suggested homes that fit our price point, never once trying to push us toward something that wasnt us, only to get a higher return.Oliver’s knowledge and passion for the Bay Area is amazing and quite appreciated!We enjoyed working with Oliver so much, we named our second child after him!

Da
Review №9

Selling your home is a big deal. There are lots of moving parts and lots of decisions to make. Oliver explains all the scenarios and ramifications very, well which meant that I had more confidence to make the decisions we made. Oliver is well-informed on the general market, our neighborhood, and buying and selling psychology. I feel so fortunate to have worked with him to sell our home. I have experience with five different home sales. Working with Oliver was amongst the best experiences out of those transactions. Highly recommended.

Ro
Review №10

I recently worked with Oliver on selling a property in San Francisco, and I couldnt have been more pleased. He spent over a year with us providing valuable information on the condo conversion process, discussing what upgrades to the property would be most beneficial and worth the investment prior to listing, and of course the listing and selling of the property.We had many in person meetings at our property, exchanged many emails and texts, and many a year prior to actually listing and showing the property. He was always available and responsive and helped us to stay calm and focused during this stressful transaction. After all of the help and guidance he provided over that year, we had no doubt to use him as our listing agent once the property was ready.He always had our best interest in mind and was extremely professional, knowledgeable, and easy to work with. I would certainly recommend him and hope to work with him again in the future.I wish I was a better writer and could say more, but Ill simply say he comes highly recommended!

Ba
Review №11

Oliver handled the sale of my Mothers home after her passing. It was a smooth and seamless process from the first day until the last. He had recommendations for Estate Sale, Construction and Staging Companies for me to choose from for prepping the house for sale. Then he made all the arrangements and oversaw the whole job while continually keeping me informed. I cant recommend Oliver highly enough.

No
Review №12

I had a wonderful experience working with Oliver and I recommend him in the strongest possible terms. He was our agent while we were selling our house and I can not imagine having a better partner. He explained the process clearly, was always available to answer questions, respected our needs, and worked very hard to adapt our strategy to the market. Most importantly, because of his professionalism and expertise, I was able to focus on my move and my family during a stressful time.

Re
Review №13

Oliver helped us buy our first home in San Francisco. He was everything we could have asked for in a real estate agent! He knows the city extremely well and went out of his way to help us through every part of the search and purchasing part. He even met with contractors when we were tied up. As a first time buyer, I really needed an agent I could trust to walk me through the process and he was fantastic. Hes got good instincts, seems to know everybody, and advised us about decisions without telling us what to do. All that and hes a snappy dresser!

Ti
Review №14

We worked with Oliver in selling a condo in our recently converted 3 unit building in the Mission. He worked with us early on, helping us through the conversion process and was extremely helpful with getting us through a very stressful period (close to 2 years actually). Oliver and Mike were able to successfully wrap up the sale in what seemed like record time. All the while, helping us navigate through the red tape. I would hire Oliver again in a heartbeat!

Jo
Review №15

As first time buyers, we were initially overwhelmed with the process. Olivers calm demeanor helped put us at ease and ultimately helped us in landing our ideal place, in our ideal location, for a competitive price! He helped navigate the offer process through to contract. We appreciated that Oliver was always prompt in his communication and balanced advice with realistic optimism. He guided us in our decisions and considerations without trying to lure us into an uncomfortable situation. We are very grateful for Olivers diligence in seeing our deal all the way through and still checking in to see how were settling into our new home.

Ja
Review №16

I recently had Oliver list and sell my condo, and I couldnt be happier. I had met him two years ago through a friend, and instantly knew that if I ever sold my place I was going to use him. Oliver has a calm confidence that lets you know youre in good hands. He explains each step thoroughly and prepares you for any potential bumps in the road so nothing is a surprise. It was a pleasure to work with Oliver, hes a real pro!

Ju
Review №17

Oliver is very professional. We were looking to sell our house in the Mission. A friend referred us to him. Oliver called us within a day, set an appointment in the same week. He always was very punctual with his appointments. He came for the first appointment with a brochure where he did a study of houses with similar description of our house and tentative appraisal which was very accurate with the appraisal agent. Oliver walked the property and advice us how to make our house more appealing for potential buyers. Oliver with his experience advise us when we can place our house on the market. Oliver prepared a schedule plan including photography session, open houses and approximate date of selling which was very accurate. We sold the house one day after he though we were going to sell. After that Oliver took care of every single detail. He also contacted and interview another realtor in order to recommend us with them in the area where we wanted to buy our new house. He also offered his advice and coordinate with bank, realtor and us to make sure a smooth transition on the purchase of the new house. We highly recommend Oliver for his experience, professionalism and human quality. Thank You Oliver!!

Te
Review №18

We absolutely loved working with Oliver selling our condo. We had a tricky situation when we initially listed when our buyer pulled out the week before Thanksgiving. On Olivers advice we waited until Spring and re-listed. We got a higher all cash offer on day 5. Clearly we couldnt have been given better advice!Hes so kind and generous with his time and managed to make sure my husband and I were both kept fully informed with every single detail through the sale process, even with international travel on our schedule.Ive met a lot of agents over the years and Oliver is very clearly one of the best.

Ja
Review №19

I have worked with Oliver twice now (on both the buying and selling end) and would HIGHLY recommend him as an agent.What I found most helpful about working with Oliver is his ability to stay collected and sharp in any situation. In this hectic, fast-paced and often perplexing San Francisco housing market, Oliver was extremely helpful in helping me make sense of my options in each scenario and step of the process.His knowledge of the real estate market and process are highly evident in his ability to proactively take care of pretty much everything so you dont have to worry throughout your sale/purchase. Even when my transaction became highly complicated and was in danger of falling through, Oliver pulled it together and kept me at ease!Never pushy, I always felt my interests were top of mind. Even at times when I wasnt in the market to buy or sell, Oliver still takes time out of his schedule to meet up with me and chat real estate.Oliver is extremely down to earth and enjoyable to work with will maintaining an exceptional level of professionalism. If you want someone who can take care of business and is a joy to spend time with, Oliver is your guy!

Je
Review №20

Oliver has assisted me with both a purchase and a sale within the past year - both of which were excellent experiences due to his customer service and knowledge of the San Francisco real estate market. Things change rapidly, and Oliver never misses a beat. I know that if you trust him with your business, you will be happy with the results!

ar
Review №21

I had a number of meetings with Oliver starting back in 2012 and he helped start me on the path to investing in a property in San Francisco. The challenges are many and the path will be steep but Oliver is my trusted advisor and makes it feel like it can really happen.Oliver has a deep knowledge of the neighborhood (in my case the Mastro = Castro/Mission) and of San Francisco as a whole. The fact that he has done so many deals nearby helps me understand all the varied details of the real estate market through the lens of his hyper-local experience. It also means he knows why I like the neighborhood and what it means if I hunt further afield.On the technical side, Oliver has the knowledge to offer creative solutions to my real estate investment needs. He taught me about 203k FHA fix-up loans for mixed-use buildings. He knows the ins-and-outs of tenant occupied spaces and the options for how to resolve a variety of potential road-blocks.He gets past the jargon and hes a pleasure to work with. I look forward to our meetings and to building a long term working relationship.

Mi
Review №22

Oliver was recommended to us by friends who had a great experience purchasing their house with him and Oliver turned out to be perfect for us as well. We told him our criteria and he was the exact right mix of respect for our choices while also showing us alternatives. His many years of experience in the San Francisco were great to leverage, especially when it came to the offer stage. Buying a house in the current market feels like it takes place in a whirlwind. It was invaluable having someone to guide us through it and someone we could trust implicitly to ensure our interests were being represented.

Ki
Review №23

When my husband and I began looking at lofts in San Francisco, we found Oliver’s blog about the pros and cons of loft ownership. His well thought out, highly informative article caught our attention, as we were looking for an agent who was knowledgeable in the field. Oliver’s great customer service and professionalism really reinforced our decision to work with him.What a great choice! Oliver stayed on top of everything, moving swiftly, making himself available to us at every turn. Oliver has an easy- going manner. He has a personable and encouraging approach that informs without insisting, always keeping our best interest, as buyers, at the forefront.The San Francisco market was definitely a learning curve for us. Oliver was outstanding to work with. He never pushed us to bid higher than what we were comfortable with. He took the time to find out what our interests were and helped to single out our areas of focus. His patience and advice helped us make informed decisions while navigating through the home buying process.After 5 months of searching, making competitive offers on several properties, we finally made the perfect offer on just the right place. Terms included a 10 day lending contingency! Oliver worked with us through every detail, worked closely with our lender and the title agent, making for a swift, seamless close. Even after the close, Oliver still calls to check in, to help us finalize loose ends, and assist in anyway he can.It has been our pleasure getting to know Oliver and working with him in finding our dream come true place. We would definitely work with him again and recommend him highly whether you’re looking to purchase or sell in San Francisco.

Do
Review №24

Oliver was referred to us by a mutual friend. When I contacted Oliver and set an appointment with him I knew that he was the right agent for our property. After a brief walk through of the flat, we meet the next week and he had a business and marketing plan in hand and laid out the entire process. Selling is stressful and Oliver made this an easy transaction. He is on target and knows the market! If you are selling or buying, Oliver will work for you and deliver results.

Sa
Review №25

Oliver was a true professional when it came to selling our home in Bernal Heights, San Francisco. Moving out and selling your home can be emotional and stressful, but Oliver put us at ease by thoroughly explaining our options for each step along the way and making all of the necessary arrangements effortlessly. He made the process clear and easy for us and handled every aspect of the transaction confidently and thoughtfully. Id highly recommend working with Oliver if you are buying or selling a home and are looking for someone in real estate whos trustworthy, extremely skilled, personable and has tons of experience too.

Ma
Review №26

As a Realtor, one of the things I value most in fellow Brokers, Realtors and Real Estate Agents, is the ability to work effectively in the team effort that is required for a smooth transaction.I recently had the pleasure of working with Oliver. He represented the clients as they sold their home is San Francisco, and I took care of the same clients as they purchased their new home in Benicia. Oliver spoke with me on several occasions before he even listed the property. His superior communication skills and dedication to provide a smooth, stress free transition for his clients puts him head and shoulders above the rest.

Ra
Review №27

I worked with Oliver Burgelman of Zephyr Realty in selling my flat in San Francisco and I HIGHLY RECOMMEND HIM!!Oliver was my primary point of contact but I had access to Oliver, Mike, and their team at Zephyr and they were AMAZING in providing guidance, collaboration on strategy, and always being available to answer my barrage of text messages, emails and phone calls throughout this process - they truly made selling my (somewhat challenging property) virtually effortless.When I say Oliver made it easy for me, Im not kidding: I decided to show the flat staged- when everything was moved out I handed Oliver the keys and he literally took care of everything- met with a staging company to determine what would appeal to the type of buyer we were going after, he set up and managed the painters, the floor guy, handyman, landscapers and cleaners to transform my somewhat dated and in need of minor TLC flat into a sparkling, ready to WOW state. I was selling a flat in a 120 year old Victorian with a few issues.. Oliver set up a pre-listing inspection so we could ensure that we were disclosing everything up front to reduce surprises whenever we did get into escrow. I really appreciated this as I firmly believe this helped make the actual closing process go quite smoothly.Oh- AND he made sure everything was done to quality and faster than I could have imagined.Oliver provided me with a schedule in the very beginning of the process so I would know what was happening when, kept it updated whenever things moved or changed, and kept me in the loop so that I knew what was going on and what to expect without being overwhelmed. Once we were on the Market I knew that he was doing everything possible to maximize exposure to the type of buyer we were going after, and he masterfully managed and closed the deal to get top dollar for my flat. Quite frankly Im still in a bit of shock about the price and terms he was able to negotiate on my behalf..And before you say its a sellers market.. my place had a few issues that made it a bit of a challenge to sell (subterranean entrance, no parking, no dining room, and a bit of work that had to be done with coordination with the HOA), it wasnt a slam dunk by any stretch of the imagination and Oliver handled it with complete professionalism, confidence and grace!THANK YOU Oliver for being so fun, organized, professional and awesome to work with. I would love the opportunity to work with you again!

Ma
Review №28

Oliver was my agent for buying a house in SF. He did an amazing job and was absolutely crucial in helping me buy my place. From the beginning he was super patient and helpful. He cheerfully answered all my silly questions and made sure I understood the process every step of the way. He checked in proactively, but I never felt pressured. You can tell that he genuinely cares about his client and is looking out for your best interest. He spent the time to really understand my needs and budget. He showed me a wide variety of places to help me narrow down what I wanted. He knows the market incredibly well and sent me great leads. There were places Id never have even considered, but when I looked were a great fit for me. He was also a great guide in pointing out the problems and places he honestly thought were a bad deal. Buying a house in SF is hard and having a pro like Oliver in your corner is priceless.Where Oliver really shined was when it came to making offers. He is super well connected in the SF real estate community and was able to provide insider insight. For example, he re-surfaced a house Id previously passed on that wasnt getting offers as high as wed thought itd go. When it came to the house I bought, he truly made the deal happen. Ive heard stories about how its sooo hard to buy a house in SF with contingencies. I was fully expecting to waive contingencies, but Oliver actually insisted I keep the inspection and financing ones. He was able to do this by working with the selling agent to assure them we could still get the deal done faster then others. He quickly arranged an inspector and worked closely with my mortgage broker and escrow to close the deal quickly. He also played a key role in the negotiation. He suggested a tactic to pre-empt a counter offer that led to the seller taking my offer on the spot. I truly believe the deal would not have happened without him.After I closed, Oliver continued to be an outstanding partner. He checked in regularly and even arranged for a contractor to deal with some minor issues out of his own pocket. As a first time buyer, this was a surprisingly nervous period and he talked me through it and answered many questions. You can tell that hes genuinely interested in building a long term relationship and is looking out for clients. I highly recommend him without reservation. If youre looking to buy a place, look no further then Oliver. In this crazy city, he will literally be the difference between getting a place or not.

Al
Review №29

I cannot say enough great things about Oliver. I also cannot believe my luck -- having met him at an open home he was showing in 2009. We instantly connected and he soon guided me towards my first home purchase in San Francisco. Fast forward to the spring of 2014 and the time had come to sell my home -- a condo in a new development building in SOMA.Oliver clearly informed me about the process of selling, along with helping me understand every detail of the sale. He also came up with a precise plan for selling my condo in the great market conditions. In about a month my condo had closed escrow. Everything within the plan was executed to pinpoint accuracy and he kept me updated every step of the way. I highly recommend Oliver for any of your real estate needs!!

Me
Review №30

At the risk of sounding like a cliche, Oliver was all that we could ever hope for in an agent and won our respect in every possible way. We believe that Olivers agent skills and high quality of being created the best possible result in sales for us in our Pacific Heights Condo. My aunt, whose condo we sold after passing, was a very successful real estate broker in SF for many years and she shared with me the various unethical practices that are out there in the field. She was one of the good agents who was extremely honest and service oriented. Therefore, I had a watchful eye to make sure the agents we hired would operate with a lot of integrity. Oliver redeemed my faith in the field and was a breath of fresh air and from beginning to end by operating with the highest level of honor. He was kind in his communications, he listened carefully to our needs, and he guided us the right way while also balancing our requests with finesse. Oliver also has a nice balance of internet marketing skills along with good old fashion people skills so he was able to appeal and attract a wide range of buyers.He also took care of a lot of moving pieces to get the house ready for listing that agents normally promise they can or will help out with but dont necessary end up doing themselves. We went away on vacation soon after signing with Zephyr and Oliver did not let things stall...he kept the ball moving. He got his workers in, inspections moving along, staging done, listing advert in place and people interested. It was like having a very trustworthy project manager overseeing all the operational details so we could just relax in confidence that he was dealing with all the minutia of detail that usually bogs us down. He checked in when needed and made sure we were comfortable with how things were going. Oliver and Mike also put a lot of skin in the game with both effort and resources. We have learned agents often promise you a lot but when rubber meets the road, their resources dont come through and so the load falls onto the sellers shoulder to get it over the line. Not with these guys they really walked their talk. And on top of it, we hit a higher than bench mark in sales.An added bonus, we learned after the sale of a house, they donate to a worthwhile charity which made our hearts sing. Oliver is now in our familys heart and anyone would be very lucky to have him on his/her team!

Vi
Review №31

Oliver helped me find my house in the Outer Sunset back in November 2016 and I cant say enough great things about him. Being a first time homebuyer is challenging, being a first time homebuyer in SF is insane. Oliver walked us through this process step by step and was a partner thru the process. There are a million reasons why you should use Oliver, just read through the reviews, so i wont rehash them, but i do agree with all of them. But i will touch on why my experience was great.Even if you are early in the process of looking for a home, reach out to Oliver immediately. Being a first time homebuyer is super challenging and I had a ton of questions. Oliver was always available and very responsive. My job requires me to work a lot of hours so i didnt have the time to go to a thousand open houses to get a true sense of what i was looking for in a home. Oliver was great about showing me a broad spectrum of houses and helping me think through what was important to me in a home. This helped me focus my priorities because I wasnt going to get everything I wanted in this market. Not at my price point anyhow. This ultimately resulted in me finding a home at below market value that i couldnt be happier in! I consider myself lucky in this situation but Oliver was instrumental in making it happen.The other thing that stood out to me was that he checked in frequently AFTER the house closed! We wanted some renovations done to the house before we moved in and Oliver gave me a great recommendation on a contractor. He even went by the house on several occasions to check in on the contractors when I wasnt able to due to my work schedule. This may seem trivial but it speaks volumes to how much he cares about his clients IMO. Being on a very limited budget after closing, Oliver also advised on what renovations will give me the best ROI down the road if/when I am ready to sale the house.In short, when spending the money you are about to spend on a house in SF, you dont want just any RE agent who will just show you houses and make the offers and help close to ensure they get paid, you want a partner like Oliver. Someone who is looking out for your best interest, willing to tell you when you are being unrealistic, available to answer any and all your stupid questions, will challenge you to prioritize what you want so you are truly happy in your new home, and basically find the house that makes the most sense for you.

Information
19 Photos
31 Comments
5 Rating
  • Address:4040 24th St, San Francisco, CA 94114, United States
  • Site:http://weknowsf.com/
  • Phone:+1 415-244-5846
Categories
  • Real estate agents
  • Real estate consultant
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Service options
  • Online appointments:Yes
  • On-site services:No
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