Today, Roma and Andrew helped us move from one apartment to another in Redwood City. They were fantastic. They were friendly, efficient, and fast. Nothing was damaged and they were careful to put things exactly where we asked. I believe they moved us in half the time originally quoted. We were already happy with the the price so we were doubly happy when we had to pay even less. Im not sure what more you can ask from movers. We will definitely be looking to use Romas and Andrews services again if we move again.
The move went smoothly and perfectly. Liam and Sergey did a fabulous job! They were professional, nice, punctual, efficient, and careful with all items, especially the fragile ones. This is the second time that Ive used Dependable Movers and Ive had an excellent experience each time. They have always been responsive to my questions; and flexible re change in moving dates. The prices are the best around!
Dependable Movers both packed and transported to Los Angels from Walnut Creek. They did a great job. Everything arrived in great shape. The workers were helpful and responded to all our requests on time. Would be happy to use them again.
Dependable was just that but more: very dependable. It was nice to have one person to contact in Ethan. The crew was made up of three young men who were hard working and nice people. They were prompt, careful and did a great job. My move was to Tahoe. I am picky and they did a great job. I heartily recommend them.
These are quite professional. I was able to schedule an appointment with ease on the phone. They are very responsive and friendly. My appointment was scheduled by Frank. The movers Sergey and Sergey arrived a bit late but the moving was done perfectly. All the furniture was disassembled and assembled with care. The charges were made pretty clear from start. The move went smooth.
Roma and Andrew were awesome! Super fast!
I would recommend dependable movers. They were very courteous, on time, helpful. I didn’t really worry about anything. They helped me move into a pod and will help me move out in a few more weeks.
Dependable Movers was exactly as advertised…Dependable! Throughout the entire process (booking, preparation, moving, and follow-up) their communication was excellent. Frank was always available to answer our questions in preparation for the move. On moving day our team Sergey, Sergey, and Baur, were fantastic. They were on time, efficient, careful, and did everything we asked of them. At our destination, they navigated a difficult driveway and were able to get all of our furniture in through a tight doorway. They were truly professional! We highly recommend Dependable Movers and can’t thank them enough!
Small 1BR intra-SF move with packing assistance. Team of 3 guys (unfortunately did not get their names) arrived a few minutes before our morning arrival window. Packing was completed with care and attention to individually wrapping breakables. The price/hour may not seem that competitive compared to some other companies at first glance, but realizing this included ALL packing materials and there was absolutely no nickel/diming, it was actually a very good value. For example, my building requires a COI (certificate of insurance), another company I received a quote from wanted to charge a significant fee for providing this, while it was provided by Dependable free of charge. Recommended.
Could not have been a more positive moving experience! The guys were prompt, friendly, and efficient. Did a wonderful job with fragile items and tough to navigate spaces. Will use them for all future moves!
Fabulous job! The movers were extremely professional, courteous and helpful. Everything went smoothly and was done to the last detail. I highly recommend Dependable Movers. Five stars!
2x Sergeys were the most helpful, courteous, friendly and careful guys who helped my elderly parents move! They went way beyond just carrying stuff from apartment to truck to apartment - and handled all the furniture and boxes super carefully.Hire them!
Roma and Sergey were very efficient movers! I really appreciated how they wrapped and moved my furniture with care. The price was reasonable for the move as well. I would absolutely recommend them!
Roma, Andrew, and Jorge were amazing! Best movers in town!
I was looking for a white glove service moving company to move my bosss fragile office furniture to storage as well as number of other office furniture and loose items. Like everyone else, I decided to contact them because of all the positive reviews they received. Ethan was my contact for all aspects of planning and he was awesome! I had to make so many changes on what I needed for our move and he was always responsive and accommodating so I felt at ease with such a big move.The actual movers who came to do the move were amazing. I showed them everything that needed to be packed up and moved and they went right to work, carefully packing everything to make sure all was secure and protected. They would let me know if something was already damaged just in case there were any issues which I appreciated. All of the jobs were done within the estimated time frame and Im so impressed with their thoroughness with handling all that I needed.I 100% recommend Dependable Movers if youre looking for a moving company. I will be contacting Ethan again once its time to move the office furniture out of storage. Thank you!
HIRE DEPENDABLE MOVERS! Do not hesitate. They truly are dependable, from beginning to end!I requested a quote and instantly received a call back within 24 hours. They did a virtual tour of our home, getting an itemized list of all our items — and highlighted extra heavy items like a firesafe and toolbox.Received a quote within 2 hours of the virtual tour and confirmed the move that day. Worked with Max and he was very courteous, professional, and knowledgeable. Top notch customer service and made him aware that I was pregnant and my husband was disabled. Max put me at ease by assuring me that everything will be smooth!Moving day— received reminders and updates via text. Moving is already stressful enough so it was nice to get timely updates since we were between houses, doing small loads. Sergey, Sergey, Andrew, Jorge, and Liam arrived and you can tell that this is their operation of business when you see them quickly unload their truck with moving blankets, shrink wrap, and packing tape. These guys were ready to work — no bullsh*t.They worked non-stop, strategizing on every piece of furniture and box. Even the fragile items were handled with utmost care. Not to mention, I didn’t hear them complain at all—not one time—even though it was 100 degrees out, in the middle of July!The team did an amazing job! My husband and I know that Dependable Movers is top notch service and we couldn’t be more thrilled with how it all went. They were so gracious, professional, and fast! Extremely hard working team that communicated well and always kept me & my husband up to speed on everything they were doing. Truly a great experience and would recommend Dependable Movers for every move! They are responsive, insured, bonded, and affordable! Book with them now.THANK YOU SO MUCH TO MAX, SERGEY, SERGEY, ANDREW, JORGE, and LIAM!! We are so grateful and appreciative of all of your help with our move.
Super fast, friendly and efficient! Thanks to Sergey, Sergey, and Jorge for an easy move!
Had a great experience working with Dependable Movers. Ethan was very helpful in providing information over the phone and in helping me schedule the move. My moving team was Sergey, Sergey, and Roman, and they did a great job all-around with packing, transportation, and moving. Very professional, efficient, and respectful of our property. Would definitely recommend this company and this team for anyone looking to move in the Bay Area.
Sergey and Sergey were super efficient, polite, and fast movers. Our items were taken care of with a great deal of consideration. I would highly recommend Sergey and Sergey at Dependable Movers!
This was the first time I decided to use movers and I wasnt disappointed. They brought all the boxes, disassembled, packed, moved and reassembled in a timely manner. Would definitely recommend.
Cannot be happier with the move, Ethan was always there and helpful before the move. And the movers were amazing, professional, on time and fast
Undependable and unreliable. I tried calling for availability and the worker did not work with me and vaguely explained that there wasnt any movers available until the end of August I called July 1st.
Great job well done they even put together our sauna. I recommend them to everybody nice professional and careful
Sergey and Sergey did an amazing job helping us move everything in our 1 bedroom apartment - including large furniture and many boxes. They showed up on time and were extremely professional and efficient. Nothing was damaged or broken during the move, even a 6 ft tall fiddle leaf fig plant which they helped us pack with care. I would recommend Dependable Movers!
Excellent service all around. Just had Dependable Movers move us in a local move within San Francisco. They were on time, courteous, efficient, and handled all of our belongings with care. Their quote for # of hours was accurate, and we feel they offer exceptional value for the service provided. Highly recommend Dependable Movers for all your moving needs!
Roma and Sergei were awesome. They got my move done in record time.
We had a fantastic experience with Dependable Movers!!! Highly recommend Jorge, Melvin, Sergey, and Sergey!!!
[This review is cross-posted between Google and Yelp]I called Dependable Movers with one weeks clearance to book. They rose to the occasion, taking inclement weather and narrow moving window into account. The team of three (phonetic, sorry: Roma, Andrew, and Ali) were efficient, courteous, and careful. I made a big deal out of having to move a 270 lb piano down a flight of stairs, but they made short work of it. They finished in exactly two hours (it was a short intra-Bay-Area move), clocking in well under the initial estimated duration.I am somewhat sensitive to smoke, so I did notice whenever one mover got out a cigarette during downtime; if you are extra sensitive, you may want to mention it to your booking agent.Special thanks to Ethan who helped me guide me end-to-end through the whole process. Ethan was responsive over both email and phone and gave me peace of mind that my move was well-orchestrated.
Sergei X2 and Alex did an amazing job for us! They were quick,strong and good natured and took every special request In stride!
Andrew and Ali were outstanding, moving my very heavy wooden furniture down and up 45 stairs, Amazing strength, worked really well as a team, took very good care, paid attention to detail, excellent communicators, and I would highly recommend them for future moving jobs.
Dependable movers is an apt name for this service. They are extremely dependable, timely and lovely to work with. Ive used them three times now and each time has been amazing. Highly recommend!
Highly recommend Dependable Movers. They were on time, very gentle with my boxes and furniture, and moved very quickly. It was the least stressful moving experience Ive had.
Sergey and Sergey were wonderful! Communication was great - they messaged me beforehand so I knew when they were on the way, and were very friendly throughout. They were then incredibly fast and efficient when it came to the move itself. Sergey and Sergey made my move extremely easy and stress-free.
They were great from the first phone call to quote and thru the move. Andrew, Alex, Sergey, and Dimash were professional, courteous, and very thorough. We would use them again and recommend them!
I cant recommend this company highly enough. We had to move on very short notice and Dependable were amazingly responsive, reliable, quick. I had an estimate and a date immediately--no mean feat when there is such high demand for movers in SF at the moment. Gulia is a delight to work with and the crew of 3 were extremely capable, friendly, efficient. Showed up on time, packed what needed to be packed, moved everything across town and reassembled. It took about an hour longer than estimated but that is par for the course. Everything went incredibly smoothly. Thanks Gulia and team!
Worked with the Sergeys and Nik, very professional, quick, and helpful. Highly recommended.
Sergey, Sergey, and Andrew were awesome! They were really careful, helpful, and fast. We really enjoyed working with them.
Awesome service, very professional, and great value.Great moving company for my small move (1 bedroom). Thank you Gulia, Peter, and Max!
We had a very simple move down the hall of our building on a Friday. The movers were scheduled to arrive between 2pm and 4pm. I did have to call during the time window because I had not heard from them yet. After the movers arrived, everything else was smooth sailing. The guys did a fantastic job with moving our sectional couch with minimal disassembly. The most impressive part was that they were able to move the base of our bed (the kind with drawers on each side) without even taking anything apart. Each step of the way, they asked where we wanted things to be placed in the new apartment. Overall, I am very impressed with how easy this move was, granted, that it was only down the hall.
Moving is stressful but dependable movers worked to make it as easy as possible. They were on time and quick and carefully packed up all my furniture. I had two great guys, Nolan and Pasha and by the end of the move I felt like we were friends. I shopped around and their rates were the best!
Great company and great team. They provided a truck/gas/movers/boxes/packaging, so great to not have to rent our own truck from Uhaul. They also packaged everything very well, no scratches on anything ! Highly recc this moving company
This was one of the most amazing experiences I’ve ever had with movers.Let me start off with Gulia, the manager. She was so professional and accommodating to my anxiety about moving. She made arrangements to fit me in a short notice, and calmed all my fears by thoroughly answering all my questions. She was prompt in all her email replies, and texts, was kind and very reassuring. She also sent me email updates about what to expect, tips and tricks, checklist to help me prepare for the move and always replied promptly.The gentleman that came over the house to give me a quote, his name was Baur, was very thorough, friendly and respectful as well.Gulia gave me an ETA for the crew that was supposed to arrive at my home to pack and load the truck with a 30 min window between 9 and 9:30am...just days after I booked with their company! I honestly expected them to arrive an hour or longer late (as I’ve dealt with contractors in the past and timeliness is not their strongest suit). But they arrived at my door at 9:45, which I was pleasantly surprised.The crew was amazing, 4 guys named Sergeis and one Pavel, very professional, wearing masks, clean, well mannered, and got to work right away.Those guys worked tirelessly from 10am until 9pm packing my home. They took a small lunch break, and worked non stop without distractions or needless time wasting chit chatting. Every minute I turned to look, they were just at it, wrapping, packing, loading boxes. They packed everything well, with care and professionalism. Nothing arrived broken, and everything was clearly labeled.The crew that drove the truck to Las Vegas was a different crew, and they were just as great as my stuff arrived the very next day! They gave me an approximate arrival time, but had a small issue with the truck overheating, but still arrived the same day. No nightmares scenarios with additional charges or missing items.
I was super pleased with the professionalism and attention to detail. All of my furniture was wrapped and blanketed with care, no complaints about damage from the wife. Competitive rates also. Would use again for sure.
True to the name! Sergey and Sergey showed up exactly on time. They were both friendly, professional, and fast.Made a hectic day much less stressful. Thanks!
Headline: Dependable Movers stole or lost our entire storage container, which held ALL of our belongings we moved out of our SF apartment in Jun 20. Literally everything we own except a suitcase of clothing. They are not responding to us and we plan to take legal action.We used Dependable Movers to move our things out of our SF apartment and into one of their storage units in Jun 20. We informed Gulia in Feb 21 that we wanted to come get items out of our storage unit. Once we communicated that intent, nearly all responses from the company stopped. This Sunday, Feb 14 2021, the company sent two movers to meet us at the storage address on Treasure Island, and when the unit was opened, THE CONTAINER DID NOT CONTAIN OUR ITEMS. To be clear, this was the entire contents of our apartment - all of our belongings. Its now 3 days later and we have received minimal communication with the company.The only information weve gotten is that they have no idea where our container went. They say they will make this right and said their Director of Claims would contact us yesterday, today at 10 am, etc. and we have heard nothing. This Director of Claims, Yuriy, is supposedly the highest up person at the company. Gulia and Baur allegedly dont know who they report to or who owns the company. We are needless to say extremely concerned, frustrated, and angry that we have gotten nearly no communication on where our things are. The sales team that answers the phone continually puts us on hold then says Yuriy or Gulia will call us, and we have received a call back maybe once in the last several weeks leading up to and now including this disaster.We are now engaging with an attorney and have filed a police report stating that our contents were stolen by Dependable Movers. The information we did receive from Baur was that they opened all of the containers and none of them were ours and that they are no longer looking for our items/container. Gulia just sent me an email informing me they are officially declaring our items lost and that we need to provide the WEIGHT of our items so they can file an insurance claim. The weight of our entire apartment has nothing to do with the fact that they lost or stole tens of thousands of dollars worth of belongings.I cant stress enough how horrible this situation has gotten, how untrustworthy, unprofessional, and shady this company is. I will plan to update this review as things progress.
Highly recommended moving company. Finding good movers is hard...some companies frankly seem a little sketch. Not the case with Dependable. They are very professional, responsive and friendly. From scheduling my move to moving day itself, they made the experience easy and pleasant. Sergey and Ali did a great job moving all my belongings with care--and they were fast!
Dependable Movers pulled off our move on short notice and made it happen smoothly! They were late to pick up our stuff because their truck was stuck somewhere over night but they made up for lost time and drove all night to get everything to our new place even earlier than expected. This is a reliable and great small business that I would use again in a heart beat.
Smooth process overall. Good communication before the move and solid process on move day. They were very careful and wrapped/packed all the furniture very thoroughly - only complaint was that they packed our couch cushions in a way that theyre still a bit misshapen 5 days later... but in general, Id recommend them, especially for the price!
Huge thanks to Dependable Movers team!!! They moved everything super fast and all items were transported with no issues. You just can’t beat the quality and the price that they offer. Highly recommend!
Dependable movers were great. Gulia was very helpful getting my move scheduled on very short notice, and even moved on shorter notice. Pasha, Ali, and Aidyn were fantastic movers. They arrived promptly during their arrival window, packed a ton of stuff in the quoted time, and got it all unloaded at storage in just about an hour. Highly recommended.
The team was very professional, hardworking, and handled our fragile furniture and items with care. I will use this company again if/when I next move. Thanks!!
These guys were great. Family owned business. Professional, hard working, fast. Moved from SF to Tahoe area. Price was reasonable. I would highly recommend them to others.
Excellent movers! They arrived on time, disassembled a bed (using their own tools), moved furniture up and down from our house to the basement. They finished super quickly. Great guys, and I’ll hire them any time I need a mover.
They were very friendly, and careful. Used them twice so far and I am very happy with the service.
Really amazing company!On time,quick,detail oriented!Moved my one bedroom apartments for 2 hours.At the new place it was third floor with the narrow stairs.Max and Sergey killed it!No complains. Everything was wrapped and delivered without any damages!I hate moving but these guys made it stress free!Would definitely recommend them to anyone!
Extremely satisfied with the services we received from start to finish. Very responsive service personnel provided a quick, accurate quote and contact throughout the experience. The moving team provided quality services and established good rapport. Highly recommend!
Excellent movers! Best moving experience that I have had last 3 times. Very professional movers who are quick and efficient. The team with Arman, Aidyn and Erkin did a wonderful job. My plants didn’t go through the entrance of the apartment building.. but they made it work for me. Highly recommend Dependable Movers for your next move.
These guys made sure I had the least stressful moving experience of my life!!! I’ve ran into problems with movers from big companies before, so I decided to give this small company a chance, and man, was that a good decision! Super friendly and attentive, they arrived on time and took care of their business like real professionals. Everything was neatly wrapped and not a single broken item, not even a teacup. I have some old, heavy solid-wood furniture that’s worth a lot and they made sure nothing hit corners or got scratched during the move. When we got to the new place, they asked nicely where I would like my stuff and moved it all carefully into my desired spots around the house. With their great communication and positive attitude, they’ve won me as a customer for the rest of my life. Highly recommend to anyone who wants a quality job without worries.
They were definitely dependable movers. Our family had Anthony, Adyn, and Stephen help move our heavy stuff for our new house and they did everything fast and great. Would definitely recommend them
As I was moving from my apartment from Daly City to Bernal Heights I was kinda stressed with my equipment and luckily I found Dependable Movers. From the time I called them, to the time they came to pack, and move my equipment I could tell how professional they are. Throughout the moving I could see the quality of their craftsmanship. I highly recommended them if you are moving within or outside the city..
Gulia was responsive and helpful about scheduling the move. Aidyn, Nik, and Sergey were so wonderful!! I can’t recommend them enough. They were organized, efficient, careful with our things (we had them pack too) and really just nice people to be around. This was also such an affordable move compared to other local movers. I highly recommend!
Great service, on time, efficient. They took extra care of my belongings... rapped every piece of my furniture no damages. Highly recommend this company. Really dependable thanks for everything !!!
Honestly, the speed, courtesy, and humility which the movers displayed in my last move with them made me happy:)It is really surprising to know that a big moving company we hired before this company did not offer excellent service like them))) thank u guys for Your work and help!!!
HIGHLY RECOMMEND!! We had booked a mover weeks prior to our San Francisco to Nevada move, and they ended up falling through last minute. I read some wonderful things about Dependable Movers so I reached out hoping they could help us with our last moment request. I talked with Gulia and she couldn’t have been more kind and helpful. Gulia and Bauer did a virtual walk through our place via FaceTime, so they could give us an accurate estimate. Three days later, Dependable Movers showed up and executed our move.We were lucky to have Sergey, Nic, and Adaham as our movers! It was not an easy move because we lived on the third floor of an apartment building that does not have an elevator. After five hours of packing up the apartment, they drove to Reno (hitting some traffic) and unloaded upon arrival. I think they finished the move around 10:45 pm and had to drive all the way back to the Bay Area. Through the entire move, the guys were really efficient, friendly, and professional. They couldn’t have been nicer and so easy to work with. They went above and beyond!!
Smooth operators, those guys were just perfect, you don’t even have to keep an eye on them, they are pro & know it from A-Z, they got everything together, l have just saved their number for any future needs for me or a good one.
This was the worst moving company i have ever dealt with. We had to change our reservation twice because the new apartment we were moving to needed more time to get our place ready. The guy was annoyed with me for having to change the reservation. Then they gave me a window of 1-3pm and i called them at 3pm because i never herd from the driver. He said his guys were running late on the job and he would call the driver and have him call me. I waited two hours and herd nothing. Called back to see where they were and the guy yelled at me and said he wasn’t moving me and hung up on me. The most rude person i have ever talked to. I would not recommend this moving company. They take a $50 deposit and then never communicate when they will be there and tell you they won’t move you anymore when you call to get an ETA. I was ok that they were late, i was not ok that no one ever called to tell me that or keep me updated on what’s going on.
Extremely terrible service. DO NOT MOVE with them or you regret.Dispatcher called everyday, telling me they ware coming next, and did not showed up, this continued till next 4 days, and later told me that it will take it take 5 more days.
Today was a great day, because I finally moved to my new studio. Baur and Justin the best movers ever! Thay pack all my stuff, moved and unpack super fast and professional. Im very glad that choose Depandable movers, they made my life so easy today!Thru 5 star movers! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐