I had the pleasure to board and cruise the San Francisco Bay on this most Beautiful and magnificent vessel. The boat was so steady in the water and the route and views were amazing, especially when we went under the Golden Gate Bridge. Captain Gerrys talent and skill with operating such a large boat was very impressive. I would highly recommend the Empress for any fun cruise or private party. You will Not be disappointed.Jaynie MarieGardiner, NY
Aboard the good ship Empress, romance, dancing, great cuisine, and personal attention create a luxurious atmosphere while cruising on one of the most famous and beautiful waterways in the world: the San Francisco Bay. At night, the bridges, the lights, and the waterfronts are magical. During the day, the sights of the Golden Gate Bridge and sailboats flying by lift the senses and make for unforgettable experiences. I love the Empress, and Ill never forget the parties, dinners, dances, weddings, and whale watching experiences Ive enjoyed while on board.
If i could give zero stars i would!My wife and I hired Empress Events yacht rental for our wedding that was scheduled for July 4th,2020. We booked our reservation through Deborah Birmingham in 2019 via email and a signed contract to secure our date. I signed a deposit form along with the contract for the event. The deposit amount was for $4000. Unfortunately, due to the Covid-19 pandemic we were forced to cancel our wedding. We informed Empress Events of our decision on March 20,2020 to cancel the wedding and to please return our deposit. We decided at this point was the best time to do so because if we waited until 90 days within our wedding then the full amount of the wedding was due to Empress Events. In our contract it states that if given proper notice than the full refund of the deposit is in order. With the unknown forecasted in the future we had no choice but to cancel. We requested our deposit be returned as soon as possible. After a week went by of no deposit returned and no answer to when we would get it, i emailed the company again and said we would be ok with them giving it to us in another week. That didnt happen. After about a month of requesting and not so pleasant emails back n forth with Deborah, she finally said in an email that they dont have the money because they used our deposit as operating costs to run the business. We about lost our minds. That is not what a deposit is for and a deposit isnt supposed to be used until the event is fulfilled or the contract isnt upheld. We were well within our right to collect our deposit back however this company refuses to do so. I have informed Empress Events that we will plan to take legal action if necessary. I have already drafted a demand letter and sent them a copy via email and first class mail. No response from the company. We finally sent them a final email saying we are willing to drop all court process if they just send us our deposit back. Still no deposit returned and interest is racking up! We shouldnt have to deal with this especially when we should be getting married next weekend. This is Fraud. Months later and a week before we should be getting married during this horrible year, STILL NO DEPOSIT RETURNED! We have already contacted the state attorney office and filed complaint, Better Business Bureau filed complaint, google review, and yelp review. Court is next. Unfortunate but super necessary at this point. Terrible company!
What an amazing experience! The safe was wonderful, friendly and very attentive. The Captain was a delight and enhanced the already spectacular views and reality of a beautiful San Francisco Bay Tour. So happy we made this call!! A night that will never be forgotten!Thank you to all who made it so wonderful!!!
Fabulous experience! Friendly and accommodating staff and captain. The food was delicious as well! Thanks for making our first experience having a yacht party even better than we would have ever imagined it to be👍🏽👍🏽
Wow! What a great time we had celebrating aboard this beautiful yacht. From the cruise to the food everything was exceptional!
I definitely recommend the Empress! Every event Ive done with them has been exceptional!
Deborah & Chris have been absolutely wonderful with their follow-up, answering questions, and providing solutions to my request all in an effort to ensure that my guest have a spectacular time! Im looking forward to cruising with Empress Events Luxury Yachts!!!!
Beautifully appointed, friendly and professional captain and staff, gorgeous views - such a memorable experience aboard the Empress!
So much fun, great food, great staff, beautiful views can’t wait to go again!
Great crew, food, ambiance! Fantastic and Unforgettable!
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Excellent place
Beautiful