Love the lobster club! Upgrade to truffle fries for extra $5 but it comes with chips. Lobster club has generous amount of lobster and avocado. Also love the complimentary popover with the strawberry butter! My favorite! Service was just ok.

Its very pricy but think about you are seating in a high class department store top. Food quality and taste still maintain their highest level.

5 ⭐ for Ambience only. Rest is so- so but not worth the price tag. They were able to accommodate us even though we were late for our reservation. But then they could have mentioned they arent serving afternoon tea service for the day. Other veggie options were not what we were looking for - salads and soup. No good options for vegetarians. We got couple of drinks and left.

We were here for the afternoon tea. Theres a set menu for $50 with tea, various savory bites and sweet delicacies. The were 12 of us, the service was fast, and the food was delicious. We began with a small cup of broth and a buttery popover, which came with the strawberry butter. Our waiter was outstanding in catering to all our requests. A beautiful ambience for an afternoon meal.

My purpose for the Rotunda was afternoon tea. It was awesome. Small cakes, sandwiches, and scones were yummy. We can enjoy fancy tea time there. They prepared a clotted cream for scones! Yay!! Also, the restaurant prepared some kinds of teas. I chose Earl Grey today, and it has a good smell and delicious. The restaurant staffs are so nice, friendly, and also helpful. First, I reserved there at 1:15 PM. When I arrived there, I noticed I couldnt order afternoon tea at that time. (It was 2:30 PM -) Therefore, the staff member changed the reservation time kindly. I appreciate that. This place is always full, so my recommendation is take a reservation before you go! (You can take a reservation on here, Google Local Guide!) This afternoon tea set is a little bit expensive, but you can enjoy afternoon tea time with nice atmosphere with your friends and family!! Sometimes, we need quality time and treats right?

4 stars for the food but 5 stars for the ambience and service. Food was good. Strawberry butter was my meal highlight!

One starter and one main are about 50 dollars average. Nothing too amazed abt the food quality, but is easy and beauitiful when you are shopping by Neiman Marcus.

Ive been to the Rotunda 4 times now and have never had a bad experience with food or service here. Ive came in dressed up and super casual and the staff had been very courteous either way.It gets busy very quickly so do reserve your table in advance.Recommended: Lobster bisque (a cup is very filling so order moderately if you do get the bisque!).PS: You could also get a decent tea time here($45/person) with lots of interesting tea blends and sweet/savory bites.

The Rotunda is a beautiful place to grab a bite. Went to afternoon tea with a small group. It was fun to try but I wasnt overly impressed with the food and desserts. The tea, however, was very good. Our server didnt check in very often and took quite a while to bring the bill, but she was nice.

Service is always excellent! Lobster sandwich was absolutely delicious!! The new salmon dish on the menu, which my husband ordered totally melts in your mouth!! So good!!

This is the 3rd place I have been to for afternoon tea. It has lowest value, worse savory and deserts. You can only choose one kind of tea, not like two other places you can try more flavors. Deco is nice but noise level is high. So it is definitely not a place for dating but maybe a good place for girls gathering. The things made up my disappointment were the soup and bread. They gave you one small cup of chicken soup and very tasty bread with spread for free. They have been doing this ever since I came here for the first time long time ago. I love the soup and bread a lot. It is so much better than its afternoon tea.The location of this restaurant is very nice but parking is expensive. Each hour is $6 across the street. It is $50 per person. There are other choices as well. $50 is the lowest. We were sitting in the booth and you can see outside. Too bad it is still in construction. The restaurant was packed and I dont think you can get in without reservation. Savory and deserts were all very ordinary. They looked like store bought and tasted like store bought. They also gave you very few items on each plates. Overall, I may come back for meals but not for afternoon tea. They are better choices in San Francisco.

Amazing view of union square, excellent service and food was good .

Excellent service. The famous chicken soup and popover to warm up. Best warm roast beef sandwich!

They were kind enough to sweat us even though we were not dressed up for the venue. excellent service, beautiful venue

Solid place for lunch with nice views. Really great complementary bread (pop overs).

Its such a nice place for girls lunch date! This is my second time here, its so convenient also with nice service!

Perfect for a snack or quick lunch.I had a sandwich and it was delicious. The service was quick and the price fair.

Had their $30 smoked salmon salad and it was definitely not worth the price. The bread was great, the drinks were awesome, the staff was very attentive, and atmosphere very nice. I guess youre paying premium because of location, but come-on $30 for a salad? Should be rated three dollar signs.

I destination for anyone visiting the city, offering a unique experience that can’t often be captured in other ways. The level of service and Hors d’oeuvres are expectant of the price point here, you can order other food items than pictured. I personally like to go for the experience.

This is my favorite lunch place in the City. Very elegant, not outrageous prices, service is superb and the view is amazing. My favorite time of year is Christmas as it is decorated beyond anyone’s dream.

Great atmosphere, decent pastries for the afternoon tea.

Beautiful space, excellent service, interesting menu options. Dining for lunch at the Rotunda is always a treat. From the beginning with the cup of broth and warm popover bread to the savory sandwich, our last visit was wonderful. This trip I had the turkey burger.

The bouillabaisse was tasty! It was worth cracking :)

Great place love to have afternoon tea here with my friends

Quality fare professional service

A great view, reserve a table by the windows. The food is really good & service was impecable.Must go just for the popovers! 😋

Superb lication, ambience, service

My favorite place for afternoon tea in San Francisco. Reasonable price, amazing food and attentive staffs.

Really cute place to have a girls date or brunch. Food is good! Really cute place

Decent tea service. Come for the place. Mediocre teas, decent food, great setting.

Very nice food with excellent service in an elegant setting.

What a beautiful place and opportunity to dine here with friends. The restaurant is amazing and the service is superb! The scenery was also very delightful at anytime however especially during the holiday season.

The hosting staff needs to work on welcoming attitude. I felt the were not welcoming at all. The bread was most amazing part but that was it. The majority of the food was overly salty. My wife wild mushroom pasta came out cold. The waitress tried hard to help us but for the price service needs to be more attentive. The single star is for the waitress otherwise I would give it a zero if I can

The Rotunda is a San Francisco landmark on Union Square. Its lovely, airy, and comfortable. The food is decent, very well presented, and the service is top-notch. Like a lot of San Francisco landmarks, its pricey, and youre going there for the experience.If you go, take the time to look up. The ceiling is marvelous.

I love the atmosphere here. Great drinks and delicious meals. Excellent place for an event or just a meet up with friends. Sean at the bar is an amazing bar tender. Probably the best Ive ever had to be honest, theyre half the reason I come back. Definitely appreciate the vegetarian options. The incredible burger is incredible. So are their salads and soups. I enjoy meeting my friends here and making new friends here. Definitely recommend this place to anyone, especially people I want to impress.

I believe the beautiful Rotunda Restaurant is currently closed.

Beautiful venue for afternoon tea or any meal. Service and food were excellent. Staff were very attentive. The view from any angle at this restaurant is gorgeous.

We got the afternoon tea special and it was quite delicious. The portion sizes are very small but somehow fulfilling. The view from some of the tables are gorgeous - it overlooks Union Square. Its quite overpriced for what you pay for, but its more about the experience and view than the actual food. I would not recommend this if youre hungry, but its a good special place to celebrate for events and birthdays. The lobster roll and lobster sandwich were very delicious and fresh.

The food, the service and the atmosphere were excellent! This place is always our choice for the enjoyable lunch.

If every you want to feel like high society, have lunch here. I went with my mother-in-law and a friend who was visiting from New York. We had a delightful experience. The service was top notch and the food was delicious. We all ordered cocktails that were tasty and the soup was comforting. Its a beautiful location and you can look out onto union square. Its upscale, so dress appropriately.

THE place in SF for a splash of elegance and a costly -but worth it - lunch. The warm seafood salad is a treat but check on the freshness of the fish. If they ever finish the BART extension, the view of the Square will be restored

I have been here several times. The food is typically excellent and service standard. This time I had the rib eye, which honestly was terrible. The rib eye I have gotten at Delancey St. for $13 is much better. Stick with the lobster club. However, this place has been good to me over the years and the atmosphere is wonderful.

I only ever come here for the afternoon tea. The entire place, being on the top floor with the large glass dome, has a grand feeling to it. The different tea blends Ive tried are distinct and smooth. The pastries and sandwiches here are delicately made, with flavors that never disappoint. Pricey, yes, but worth the splurge once in a while

Very nice relaxing place. The food quality is good and a big menu. They also have new specials they put on the menu all the time. The drinks are good too. The location over looking Union square is great and the atmosphere is amazing with the big dome on top and all the light through the windows. Not that expensive also. The worst part is there is always a long wait weekend afternoons.

I love the ambiance and service here. I went for afternoon tea, which was nicely served. The server was quite attentive, and asked me if I would like more hot water before I did.

If you buy a TOM FORD suit like we did, they’ll treat you to a lunch here. 😂 Jokes aside tho, it’s a lovely lunch place! You can make reservations on open table.

Love the high tea service. Slightly on the hotter side in the restaurant itself. Cucumber finger sandwiches were so good

I always said this was the best lunch in the City. And again, yesterday, it did not disappoint. Delicious glass of French bubbly, perfectly prepared salmon, sinfully good flourless chocolate cake for dessert. 5 star lunch!

We had a special event there and it was a wonderful experience. The staff and food were excellent, exceeding our expectations.

One of my favorite restaurants from the food to the service. Amazing! One request. Please, please bring back your Tuscan Chicken Sandwich. It is so good and I used to order it every single time I visited. Please and thank you. :)

Went for high tea and the service was terrible! The sweet and savory treats were not even completely thawed out from the freezer. Disgusting! What a waste of $50. So disappointing.

Really cute place to have a party. I think you mostly pay for the ambience. The food was ok, there was an assortment of sandwiches and sweets but nothing too impressive. The tea was very good and they came around to top off with hot water. The popover with strawberry butter was good but nothing too special for me.

Food was good but service and selection was poor. They automatically bring you food such as a popover and chicken soup but for vegetarians this cannot be eaten and no alternatives provided. Also food order was wrong so the table had to wait 15mins for new meal to come out. Slight apology but no big deal to server. We largely felt dismissed and ignored. For a $250 lunch for 4, the food and service was nowhere near worth it!

Incredible view of Union Square while enjoying lunch served with mimosas and their incredible popovers! We had a lobster club sandwich and it was delicious! The staff are superb as well!

Brunch or afternoon tea here makes a day of shopping perfect! Located inside of Neiman Marcus, the Rotunda offers a nice view of Union Square (which is generally nice except for recent construction and roadwork). The complementary popovers with the strawberry creme is simple divine, so light and airy. There are a few options for afternoon tea, but definitely know you will feel stuffed leaving with so many little bites. Services is always amazing here too.

A little shopping and some afternoon tea, this is in an excellent location. $75 per person (ask for recent price) 3 tiers of goodies and a choice of tea is not bad. The inside has an amazing stained glass sunroof and if you get lucky you get seated by the window overlooking union square. Excellent waiters/waitress always helpful and very suggestive. Would go regularly if it wasnt for the price =)

I havent been back to the rotunda for some time and its better than i remembered!bf and i decided to stop by for a quick bite before ice skating and we were able to grab one of the few velvety comfy lounge seats at the bar.the popovers are still as good as i remembered, and the strawberry butter that went with it was TO DIE FOR. i literally had a 1:1 ratio when it came to popover and strawberry butter. good thing i only ate 1 popover or else my cholesterol would be skyrocketing.he got the butternut squash soup which was so creamy and delicious. it almost reminded us of curry for some reason. i got the tuna poke and it was SO good with the seaweed. it was nothing special, but the presentation was great.overall pricey, and theres always some sort of a line out the door so make sure you check opentable for reservations! try to grab a seat by the window because its great for union square / people watching on a gorgeous sunny sf day!

Wow, we came here to have lunch today and boy was I shocked. The service was ok, the servers are nice and what not and the starting chicken bouillon + bread got my hopes up. But alas, that was all a foil for the disappointment that was to come!We ordered the dungeness crab melt and the prime rib french dip sandwiches today. They came out beautifully, but I cant say the same for the taste. Amazingly (kudos to the chef), they managed to make a delicate fruit de la mer taste as bland as a white table cloth. Biting into the rib sandwich reminds me of dried Elmers glue.Halfway through we started to wonder why were not just eating filet-o-fish and quarter pounder at McDonalds, at least they deliver what they promise.

We ate brunch today and everything was amazing. The staff who met us at the door, to Noe who was awesome. Thank you so much for making Sunday brunch in San Francisco, it was an amazing start to the day.

The views are great.

The Rotunda on the Fourth Floor of Neiman Marcus offers a casually elegant respite from busy Union Square shopping. While the interiors could use some updating (I noticed several dark scuffs on the leather club chairs on my last visit), the service is very good and the food and drinks are classic without feeling stodgy. Yes, you can order a proper Manhattan, but you can also order a refreshing Seasonal Sparkler. If youre peckish, you cant go wrong with the lobster rolls or local cheese plate. They also offer an afternoon tea service for the high tea inclined.

Beautiful place. Wonderful attentive staff

Going to the Rotunda is quite a treat. The decor is absolutely gorgeous with a circular dining room. The complimentary popover with strawberry butter is huge and pretty tasty. Its nice and crispy on the outside with an airy/fluffy inside. The lobster club is pricey but delicious. The sandwich has a good portion size of lobster and is nicely balanced with arugula and an aioli spread.Its a great choice for a nice sit down and they also offer afternoon tea service!

Ive been here twice and it never disappoints! The host seated us near the window and it was beautiful! I love the setting and ambiance! Ive had the lobster club (of course), lobster and crab salad and chicken pot pie. Also every meal comes with fresh warm popovers with strawberry butter! Our waiter also gave us a cup of chicken soup with a light, flaky, buttery pastry that went well together.DEFINITELY would come here again and try their dessert! Happy eats!

Went here for high tea with my mother. Lovely room with beautiful ceiling, and for high tea very fair prices and selection. Would certainly come back.

Love this place! Very elegant with impeccable service everytime. Lobster bisque, crab louie salad, and lobster club sandwich are the shiznet!

The view and ambiance is totally worth it, but the delicious, fresh, thoughtfully crafted and presentation keeps me coming back. The salads are delicious and the hot, fresh, fluffy bread and tea time sandwiches are decadent. Highly recommended when you feel like treating yourself or someone you care about. Enjoy! Pinkys up!

Good service, food was much better.

5 stars for their popovers alone! Great architecture, awesome service and the lobster sandwich was delicious. Prices were reasonable given the quantity and quality of food. Make reservations!

Foods are lack of taste. However the service and tea are awesome.

Too pricey for me, my brother paid for everything for my mothers 93rd birthday.

Immaculate service from the moment you walk in.Started with a chicken soup of sorts in a tiny mug with the cutest button sized cheesy bread as the amuse bouche .Hot bread + seasoned butter.Fast entree out at lunch.Gorgeous setting, great views of Union Square.

Food was excellent. Loved the lobster fries. Very good service.

Birthday lunch: Champagne, popover, lobster roll... perfect

The views in this place are amazing. Breathtaking

Went for Tea, and have to say was not impressed at all. It was below ordinary. Its a beautiful place, but food was ok. Not going their again. Hotels definitely have better High-tea.

Always good food and great atmosphere.

What a fun and classy outing in the city! Whether you go for a lunch break between shopping or for tea time in the afternoon, it is a unique and elegant outing. Be sure to get the popover with strawberry butter, + crab louie salad. YUM!

Fancy like, tasty, no line, good service

The Rotunda is virtually the only place for a relaxed, elegant luncheon weekdays after 1 PM in downtown San Francisco (as odd as that may seem). Exactly one year ago tomorrow my husband and I were married at City Hall at 11:30, then our small wedding party of 7 adults and one 2 year-old met upstairs for lunch at 2 PM. The staff was welcoming and congenial but maintained the appropriate degree of formality and professionalism one would expect. The service was excellent, the menu was varied, the main courses were timed perfectly and served hot, and the food was delicious. We brought our own Champagne; the corkage fee was reasonable and the wine was kept properly chilled and the glasses kept full. Our table was situated to give us a degree of privacy but still overlooking the atrium, with an outside view. As must be obvious by now, I was quite taken by the place -- I would have never expected such an urbane dining experience at a department store restaurant. The meal was an integral part of a important day. Needless to say, The Rotunda comes highly recommended -- my felicitations to the staff for a job well done.

With its casual elegance, the Rotunda is a fun restaurant to enjoy afternoon tea with a pretty view of the gold dome. The service is extremely attentive with frequent checks and water refills. The tea is served in the right temperature. The selection of savory sandwiches and sweets is good. The turkey sandwich with a garlic aioli spread is tasty. The sweets are pretty to look at and delectable without being overly sweet. The scones came out hard with a bitter aftertaste but the problem was corrected with fresh ones upon notification. The other recommendation would be to replace the scuffed white tea pots. The cucumber sandwich could also be elevated with an additional ingredient beyond the plain yet fresh cucumbers and cream cheese. It is often busy so advance reservations can be made with OpenTable.

Lovely food and great service

Beautiful location, friendly staff.. but the food isnt fresh. I got sick after eating there.The chicken salad sandwich tasted like its been out all day. The only good thing to eat was the consomme and the pop overs.

We came in for a girls date, hoping for high tea. Unfortunately, high tea isnt offered until 2:30 pm. We decided to go the brunch/lunch menu and enjoy the beautiful ambiance of the Rotunda.We were seated upon arrival and had a gorgeous backdrop of the iconic Rotunda.The meal started off with complimentary Chicken Consume & fresh Popovers w/ strawberry butter. We ordered a bottle of prosecco for the table and asked for a side of OJ. After a cute little cheers and a group snap, we decided it was time to eat!We all ordered salads - the Waldorf Modern, the Beets + Burrata and the Grilled Lemon Shrimp. What may look like a small portion for the price tag, ended up being more filling than we expected. The food was incredible. We all loved our salads and the quality of ingredients and flavors.The service was excellent. Our waiter was prompt and checked in on us from time to time without being overbearing. He made sure plates were cleared and food arrived on time.So why not the 5 stars? One of the girls who ordered the Grilled Lemon Shrimp salad, found a huge piece of plastic wrap in her salad. To be fair, yes the staff was shocked and immediately took back the food and asked her if shed like another salad or another item. She opted for the lobster bisque soup since she didnt have the appetite to eat another large salad dish. I completely appreciate the customer service the staff had for us and this mess, but it was not something I was expecting to see at a restaurant like this.I completely appreciate the staff rectifying the situation without having to ask. I was just a tad bit disappointed a big piece of plastic ends up in a salad plate like that.Overall, incredible ambiance, service and staff. I really enjoyed coming here and would love to pop back in for high tea.

Very nice server and staff, excellent food (roasted chicken breast with quinoa) and refreshing drink.....Rotunda Orange Blossom, flower water was included.

Possibly the rudest and most Pathetic Staff I have ever experienced. The old blonde lady (long hair) is very rude and made up a story to why we couldnt sit in the booths...They were left unoccupied for the full duration of our stay yet she claimed they were held for reservations at this time...She is past her sell by date and shouldnt be getting a salary anymore...Pathetic waiters too. Shame because its such a lovely place.

Great food. Gucci shopper audience. If you can look beyond that, great lunch spot. Not cheap obviously.

If you want a more quiet and private place to have your afternoon tea and chat with your friends. This place is not for you.Desserts were average. Not worth the price.

One word: Popovers. These magical air puffs are reason enough to stop by The Rotunda for a mid-shopping lunch break. But, the architecture and view really make this a spot to enjoy.They offer event space, but unfortunately, the rooms designated for larger parties lack any view or real luxurious feel.I recommend coming here with a few friends- the bar is open seating and you can order from the full menu. Great bloody marys! The place fills up fast, reservations are recommended. POPOVERS.

Fancy fancy your pancy off.Everyone comes for the beautiful atmosphere. The food is delicious for a big price. The service is great when they are at your table but once they are out of sight, they are out of sight for good.Great place to have high tea @3pm. Otherwise, Id recommend the crab and shrimp louie salad. Its expensive as heck but at least they give you big chunks of crab and succulent shrimps.Pinkie up!

Both service and waiters are exceptionally well. Even for the most finicky of eaters, like myself, they will make sure its to your liking, and if not, happily correct until so. That says a lot in my eyes, and why I make sure to always thank them. In addition, tip well for the hassle/patience for that customer haha.

Totally agree with one of the yelp reviewers, “With all the hustle and bustle in the city it’s nice to have tranquility up on the fourth floor of Neiman Marcus floor.” We came here for our tea service but were starving hungry that we decided to order from the lunch menu.First of all, I highly recommend making reservation at this place. After we sat down, they gave us popovers with strawberry butter. It was delightful. After they cleared our table, they served us chicken broth which had an intense smell that overpowered the table and our nostrils. We were reluctant to taste. I made an attempt to sample but it was strong that we quickly requested the server to remove from our table. Overall the broth was rejected by the six ladies. We all agreed and were on the same page that it did not have fragrant smell. Every time, they served on other table we could smell it. I strongly urge the managers, to remove this from their menu.Service – I was totally disappointed with our server. It was hard to get he’s attention. And whenever we requested anything it took time before he could deliver, forgot and most of the time it appeared he neglected our table. We were in a party of six; he automatically received a 20 percent gratuity. I wish restaurants ban this 20% gratuity policy because most of the time it’s seen that servers take full advantage and neglect their customers. And the server was sweating and smelling. He’s smell was not pleasing when he came to our table.Ambiance – They have beautiful celling, open space and big windows. The stained glass ceiling is breathtaking and stunning.Food– Though, it was pricey but it was worth every penny. We ordered salmon filet with kale, lobster sandwich, crab melt, burger, and turkey sandwich. I was pleased with their selections and the taste of food.The waiter asked one of the girls, what type of cheese you prefer with the sandwich. When we received the bill, we realized he charged $1.50 for the cheese. Please inform your guests that it’s not included or don’t offer without them asking. We ordered cocktails from the menu too. I loved my elegant mule.Overall we had a wonderful time minus the service. I would highly recommend people to come and try this place.

Service and food an drinks were excellent. Posh and relaxing at the same time. Expensive, but worth it.

Went for mothers day brunch. Very nice ambiance, a special treat for the moms!

Great food in a beautiful place

Champagne and Lobster fries! The best

Good staff good location good design a bit pricey

Fantastic location. Beautiful restaurant. Great food.

The staff were very friendly and the food tasted good, until I found a couple of dead bugs on my lettuce. Don’t get salad or the burger

Over the Top! No pun intended, excellent service and cuisine. Do order the Caviar service for the table, well worth the splurge...