Emil came to fix our wine fridge when it wouldnt hold a consistent temperature. He was extremely knowledgeable about Sub Zeroes and was happy to explain the problem to us in a way we understood. Honestly, hes a delight to work with. Later, when our Sub Zero freezer stopped working, he was incredibly responsive and got us back up and running again. We felt like we were in great hands the whole time.

Emil called ahead before the appointment window to ask if he could come early. He was professional, knowledgeable, good-natured, and efficient. He quickly diagnosed what he thought needed repairs and proceeded to look up the part online with me. He then quoted how much it would be with parts (with a discount on the parts) and labor. He even helped clear a clogged water line in the process. I intend to ask him back if any of my appliances need servicing in the future. Thanks Emil!