Terrible service overall!I should of left at 1st when I saw the previous lady storming off out of there and in her car throwing her small water bottle.The address is hidden and when I called and texted saying I was waiting in the car as instructed due to Covid-19. No response I walked around until I found it. Once we walked behind a house to the small yard, behind the white curtain was a flat white bed with stains on the sheets! The over shade tarp was dirty with black stains or mold maybe from the construction next door, and the background had a on going pleasant jack hammering noise:/ ( I was not notified by this at all). Then found myself laying down and had my long hair pulled off from the hair bun I had!! She doesnt communicate with you at all or talk you through on what to do or move. The Green Peel Facial was extremely hard. She knew it was my 1st Green peel before hand, I understand it is a PEEL. But again was not told how it would be before or after it was done. What she didnt know is that Ive had facials and body massages before. When a technician wears a mask they still insrustct you on what to do, no just move you roughly or pull out your hair. Things are different with Covid, so i understand outside could be a meantime substitution. But this was not ok on any level.After the Green Peel was rushed and done. I was then walked INSIDE the Studio where a nice clean white bed was on the center! She had me sit on the side couch while she was on her phone while explaining the products I should use. I had questions of other products and was rudely told she cant only what she has on the table. Afraid my facial results would go wrong I purchased the $53 dollar Lotion Cleanser bottle. I tried to make small talk politely since I noticed she clearly was having a bad day. But kept being rudely treated. Attached pictures show the stains, embarrassed to point out asked for an extra towel to cover and to cover myself from the sun on my legs beaming. The other attached screen shot shows her care and service. I never give bad reviews and try to talk with the business owner after, but once again no response!! Save your time and hard earned money during this pandemic. At home facials are better priced than what this location, service, and results are worth!After posting this review I guess it was easier to just remove me from social medias instead of solving an issue. Covid is no excuse for overall horrible service, Thanks Laura!

I showed up haggered and stressed. I left feeling and looking a lot better. Laura is very professional. A lovely lady.

Laura was quick with her brazilian at best & an awesome conversationalist who kept me at ease throughout. A fabulous five stars!

Laura is the Best! She is nice, professional & welcoming! The studio is clean, comfortable & by far the best place to go in San Diego to receive a Brazilian wax! I definitely would recommend Laura to everyone!