Absolutely HORRIBLE customer service! You cant reserve a specific day on their website and they didnt call until the day before our event and had nothing left that we would have wanted. Refused to help or discount another rental... they were completely rude.***EDIT***Nice twist of facts to suit a review. Good luck to you. We never DEMANDED a discount, just a consideration and the fancy one, was the one our kid wanted because she wasnt able to have birthdays for two years during COVID. We would have been fine with a substitution, which is why we called you back and you refused to talk to us or work with us. Dont blame your bad attitude and customer service on people that just had to let their kid down. Shame on you.
I called to rent a jumper with a slide for my kids birthday party and filled out the form online. The next day I got a text saying it was sold out and there was a minimum purchase for them to deliver it at the park (which they said they were insured for). I told them that I would pay the amount and asked which ones were available. They never got back to me so I had to find something else for entertainment. I understand if they were busy but it’s unprofessional to not get back to someone especially when you had already communicated with them. It’s obvious they didn’t need it care about my business.
Horrible experience didn’t even try to put the water slide in our backyard, they only wanted to set it up in my front yard which wouldnt even have fit. My backyard was the right size i measured it, but they didnt want to put it through my gate. They were extremely rude, made my mother cry and ruined my little sisters birthday party.
BEWARE - This company is HORRIBLE. Their setup was faulty and the kids couldnt use it without being injured. They also left a 12 steel spike in my grass when they picked up. When I called them and complained, I was ignored. It took several calls and emails over nearly a month for anyone to call me back and then he says he cant help me now since its been too long then hangs up on me. They are rude and uncaring.I was really hoping the other bad reviews were wrong, but it looks like the good reviews are just fake. It has been the worst experience!
Love the inflatable bouncy options they have to offer. Went to a friends kid’s birthday party and loved how clean and fun it was. My children enjoyed playing in the inflatable bouncy course. The deals aren’t bad either. Definitely going to rent for future parties for my children. As well as recommend to friends and family members as well.
Used them for my grandsons birthday. Super easy to schedule, they communicated well, and everything worked great. The guys that came and set it up were efficient and super polite. I would recommend them highly for any event you are planning.
Rented for my daughters 4th birthday and it was a great experience overall! Very accommodating staff and well sanitized equipment, will be renting from here again!
We got a bounce house for our sons first birthday (he was a bit too young but the other older kids at the party loved it!) and also rented tables and chairs. Jump 4 Adan was super professional in booking everything and their pricing was very competitive. The actual bounce house/tables/chairs themselves were very clean and in great condition and then once the party was over, the delivery guy came and picked everything up really fast. We were excited to rent the toddler jumper for our sons second birthday but because of COVID, we had to cancel our party, and thus the order. When I called to cancel, they were very understanding and kind on the phone. We will definitely use them in the (hopefully somewhat near) future for the parties were throwing once its safe to do so!
I have rented jumpers from Jump 4 Adan for three years now. Every time they are very accommodative and flexible with he delivery, the rentals hours and everything else. They are a top notch company.
Ive order the Jumper/water slide from Jump 4 Adan twice this year. The first time they were on time and the second time they were 30 minutes late. The jumper was in excellent condition both times and operated just as described. I ordered a snow cone machine which was cool but I wasnt informed till drop off they didnt have/bring any cones, which was supposed to be included. Im pretty flexible so overall I give my experience 4 out of 5 stars.
Terrible customer service. They are extremely rude to their customers and aren’t willing to do anything to fix a situation they created. It is all false advertisement, without any warning. Which is illegal. This is the worst possible company you can’t rent from. I don’t know if they are fake reviews or they were just prejudice to my family. As a kid company you think they would be a little kinder. They ruined a 7 year olds birthday party. I don’t see why they work in the children’s business when they are very rude and careless.
This was the very best decision I could have ever made for my 7 year old birthday party! We rented out a park, and Jump for Aden made sure to have all the insurance & permit info required taken care of, and provided to the park! I could not believe the 4 hours of amazing fun the kids had in these giant jumpers & slides! We had a HotWheels them put on the large jumpy that had ropes and step ups to a gigantic slide! Well worth the extra cash to do a package and get extra tables with chairs! They even helped me with tying down my balloon arch (without me asking!) I just may have them come out to my home this February since small group Quarantine is in place. Luckily I have space in my back yard and can make it a go!I highly recommend Jump 4 Aden! You will not be disappointed! They even texted me at the scheduled party ending time to double check that I didn’t need extra time!
Extremely disappointed in the customer service. I gave this as a gift for my nephews Birthday. I paid an extra fee to have the jumper delivered at 12:00 and they delivered at 10:30 and said they could not come back. This was an inconvienance to the family I gave the gift to. When I called to get the fee refunded. They told me that was the original arrangment and that I was lying. They said they did not need my return business that they have plenty of customers and that I was not of concern to them.
My family used Jump For Adan for my nephews birthday party. The jumpers and very nice and you can tell they are very clean as well.
We got a bounce house with 2 tables and 12 chairs. They showed up right one time and were very friendly and efficient. Kids had a blast!
Was very disappointed with the customer service. Ordered a jumper and snow cone rental a month before our event. Got 3 emails over that month with my order summery and that’s it. They day of my event I had to call 45 min after the rentals were supposed to arrived to see why it was late. Was told that I never confirmed my rentals and that they couldn’t get anything out to me that day. I was told that they had emailed, called and left me multiple voicemails before the day of my event. I looked through all my emails and my call history, other than the order summaries I never received anything. The woman that I spoke to was rude and very unfriendly. I do not suggest renting from them.
Excellent service!! The water slide was a success and lots of fun for all ages.I would use and recommend Jump for Adan’s for future outdoor gatherings.
Very inconsiderate of others!! Went ripping around the neighborhood looking for right address!! Please respect the posted speed signs in EVERY neighborhood!!!!
I have used this company for 8 years now they are great always on time and verry clean jumpers thank you for being here for my birthday parties.
Spoke with a lady several times, confirming we were still on. I was worried because of COVID. ☺️ Delivery/pickup guys were nice and professional. Easy peasy.
Will not accept responsibility for equipment failure or property damage. Use at your own risk.Response to owner:To clarify, the property damage was result of leaving the rolled-up bouncer unattended before it reached the setup area. The setup area was clear.
I have to say that Jump 4 Adan has a very professional team. I called them and placed an order for a Bounce house and other party supplies for a party that I did for my office. For one reason or another we had to re-schedule twice and we had not problems whatsoever doing so. Very courteous and professional team. Looking forward to doing business again.
Im extremely happy with the customer service of this family business. The employee I worked with was always very courteous and patient with me and the multiple amount of times I needed to change elements of our order for the large city event.
They were great and friendly when booking the jumper/waterslide and also when dropping/picking it up. Will be booking with them again for sure!!
My daughter had a wanterful birthday party for her 3 years birthday. We had a small gathering outside and my husband decided to rent an inflatable jumper for the day. We shopped around and decided to go with Jump For Adan because they had such a large selection with different Disney and princess themes. We picked the Mickey and Minnie jumper. The driver showed up a little early and set everything up for us. When the kids started arriving all they had to do was go and have fun. Great service and quality jumpers!
Bad experience. we had ordered chairs and a table a week before our event. We get a call the day of the event telling us they wont deliver and we have to pick up personally. So we had to pick up an hour after our event started. When i went to drop off the chairs the gates were closed so i couldnt drop off what i had rented. I had to wait for an hour for someone to come open the gate. On top of that i got charged more money than what they advertize on their website. Wish there were negative stars.
This is the 3rd time I rent a jumper, table, chairs and canopies from this company. They never let me down. Superb customer support and great equipment, thats why they get mu business.
They are a good company, it’s easy to talk to them and arrange everything you need for a party. Adan is very helpful and understanding, thank you so much for working around my schedule.
With a craziness of organizing the party the fact that they showed up on time was such big help! The Mickey and Minnie jumper was tremendous fun! Making a reservation was very easy and their prices are excellent!! Thank you!
Weve used Jump 4 Adan twice now. Both times for Waterslides. On both occasions they have delivered early and giving us extra time for free! We really appreciate the good customer service.
Im a repeat customer of Jump 4 Adan. I have rented Jumpers, Water Slides and other party equipment several times on the last 3 years. I keep using their services because they always have great specials on the weekends, they are very flexible with the hours and the staff is very friendly.
Jump For Adan has the best inflatable jumpers in San Diego. I have rented jumpers twice in a year from them and they havent disappointed me. Other jumper companies have products that are worn out but this guys have top notch jumpers.
Good prices and always stocked.
I rented canopies, chairs and a water slide for a birthday party. Great products and top customer service.
Jump4Adan is a great and reliable place to rent jumpers and other party necessity. I rented a Micky Park jumper with them as well as tables and chairs for my sons baptism party. Their service was great and everything was clean. I will definitely be renting with them for my next party. Good quality service for good prices.
I did a surprise birthday party for my husband and was looking for a mechanical bull or something he would enjoy. I Found this company and had exactly what I was looking for, A dunk tank ! I ordered chairs and tables as well with some canopies . They arrived on time and helped me set everything up . Very Professional, Very Clean . The workers with there uniform looked very professional . They arrived to pick everything up exactly at the time I had asked . Ill make sure too hire them again !
I love the quality of there jumpers...Never been more satisfied I was recommended by a friend and ever since then I have always reserved from jump4adan. About 2 weeks ago I reserved the mickey mouse learning club and the 5 in 1 jumper combo my little toddler twins loved it ! I cannot wait to surprise my twins for the next birthday party!
Great prices and good customer service, try them!!!
I love Jump 4 Adan. I recently rented a water slide for my kids birthday party and he loved it. Everybody at the party was impressed. The delivery men were on time and the jumper was clean and set up properly. They also rented me tables and chairs for my guests. I will definitely recommend Jump 4 Adan to all my friends and family.
I was nervous based on the mixed reviews but we had nothing but a positive experience with this company. I NEVER write reviews but had to give this company 5 stars for their professionalism. They arrived exactly when they said they would. Set up was 5 minutes and the jumpy house and slide was in such good condition! I was so happy! Im sad I forgot the name of the guy that helped set up but he was so friendly and pleasant to work with. The kids had a blast and it was all a great success thanks to Jump 4 Adan. Will definitely use them again.
Awesome experience and customer service!!
Ordered for Saturday before Easter and person over the phone was very friendly and helpful in choosing jumper. Delivery driver was very friendly and on time. Jumper was exactly as described and clean. Best part is the rental is for all day not 4 hours!! I will use them again!
Great experience... Early arrival and late pick up which have the kids more playtime.... great product and had people raving happy about it. Thank you guys!!
Used them last year for my daughters 1st birthday, and using them again this year for her 2nd birthday! Great prices and they came and set everything up quickly and when they picked up everything as well. Rented jumper & table & chairs. Two thumbs up!
Best party rental company in San Diego, CA area. We rented air jumpers and it was great. Staff were friendly and cooperative. If you want to rent party jumpers in this area, then I will recommend Jump 4 Adan for you!
Horrible rental experience! Delivery was confirmed for 9 AM. At 9:20, we were told it was between 9 and 10 AM. At 10:15, they contacted the driver, and said hed had a flat and had to change a tire. Between 11:05 and 11:10 many incoming (unanswered as the event was already going and we were busy) phone calls, connected at 11:11 and woman read the address to me, is that where delivery is? Yes! At 11:15 dispatch wanted to confirm the address, and could I talk to the driver? He was at the home address of the arranger! Knocking on the door! No one was home! Not the event site, some half hour away! I texted the correct address (as I type Im looking at the contract with the correct delivery details.) I got a call back at 11:15, it was OUR fault for not answering the phone for 5 minutes so delivery had been cancelled! Driver had other places to go! Wed already paid half! For nothing but a lot of stress and really bad attitude! Update: The deposit was finally refunded, but the owner tried to extort removing this review as a condition of refund, which of course as you’re reading this didn’t work.
I recently rented a Pirates jumper from Jump4Adan and their service was great! Booking was fast and easy and they delivered on time. The jumper was clean and in good shape my guest loved it and it was a good addition to my 8 yr. olds birthday party.
I recently rented a Pirates jumper from Jump4Adan and their service was great! Booking was fast and easy and they delivered on time. The jumper was clean and in good shape my guest loved it and it was a good addition to my 8 yr. olds birthday party.
DO NOT USE THIS COMPANY!I work for a non-profit private school. We have used this company a few times and havent had a problem until this past SUNDAY. They called to tell me they were running 20 minutes late. We only rented a jumpy for 3 hours for a school event. They ended up being an hour late.They called me a few times and were completely rude and inappropriate. I asked for the owner to call me and they said he was too busy too call me. I called the business line and left a message and still havent heard from them. They would only discount us $10 for them being an hour late.They have NO CUSTOMER SERVICE, ARE EXTREMELY RUDE, and have no consideration for their customers satisfaction.DO NOT USE THIS COMPANY!!!
I was looking for a jumper for my kid birthday party and with the help of google search found Jump 4 Adan. After reading some reviews I rented party jumpers from them. It was neat and clean as I wanted. They provided an excellent service.Thanks!
I was looking for a jumper for my kid birthday party and with the help of google search found Jump 4 Adan. After reading some reviews I rented party jumpers from them. It was neat and clean as I wanted. They provided an excellent service.
Very bad experience with these guys . They put me down for the wrong day then tried giving me a jumper that did not work for me . The worst part is that they never even showed up and still kept my deposit. There are a lot of other jumper rental places with better customer care and options .
Great local jumper company, loved the larger size jumpy, the kids had hours of fun jumped around from sun up to sun down!
I always order from jump4adan for my parties and events, and they are always super nice and always have what i need. This last saturday i had ordered the biggest water slide on their website and it was the funnest! If you guys are looking into renting jumpers this is the company that i recommend you ALL to order from.
They are sooo rude over the phone the representatives should be more polite and not hang up on people, she should try and say ohhh no problem have a nice day or something nice. They may have great jumpers but there representatives are not sooo great! The rude one I talked to over the phone name was Selena I think . Cant even say bye what does this girl think shes working with her friends ?
This will be our second combo and we have nothing but good things to say about this company. Already recommended them to my friends and family. You can go wrong with jump for adan. Give them this code for a $10 discount: $10offGR
I have ordered jumpers from them for 3 years now and everytime they have been very nice and professional. Always on time and very good prices.
I was looking to rent some chairs for a party but they want to pick them up at 8pm other wise I had to pay extra $25 haha what a joke.. when the party starts at 7pm.
These people were wonderful! I was sketch at first cux they didnt take my payment when I ordered it but it ended up working out better that way. The delivery guys came a little early which is what we wanted. They set up in less than 5 minutes and packed up in about 10. They were very professional and kind. the day before I was busy at work so I couldnt answer my phone so I got a tect to confirm our order. The service was great and the prices were the best around im definetly ordering from them again in the future.
Top of the line jumpers plus reasonable prices
They have nice jumpers but terrible customer service skills After confronting the representative about changing the pick up time twice and being an hour and a half past pick up time, he hung the phone up on me. Not professional at all.
Excellent equipment, ugly customer service on the phone. The lady behind the phone needs some classes on how to please the customer.
Great service
The best!!!
I have loved the attention they have given me, a very professional and good quality service. Thanks to Jumper Rentals my children have been able to enjoy their birthday with friends and family living new experiences.
Very good service and attention, all of very good quality, I recommend it 100%.
My daughter rented an inflatable jumper from this company for my grandchildrens birthday and everything went great. Great attention and high quality service.