I was here not to long ago and it was TERRIBLE. You are confine to a room unless you are using the restroom, showers, or granted time outside (which rarely ever happens). Everything you do is written down you are given an assessment everyday until you change your answers to meet the requirement of not being a harm to yourself or others. You can socialize with the people that work there but thats only good for a day or so because the schedules change and the staff rotate around the building every 8 hours, so the chance of you getting to interact is slim to nun. The bathrooms are jail like and I had to request for a towel on several occasions because the floor was wet. You CANNOT wear shoes only socks or barefoot. My situation was a hard one but the only thing good about it was the 24/7 free food and water. When you first get there, there are a lot of pamphlets there talking about your rights. READ THEM! You may also not have visitors at this site which on the pamphlet says thats one of your rights. In my own opinion I dont see how this betters someone at all I am actually going to counseling to try and get back from this experience. Like I said before you are stuck in a room unless you can go outside and there are 3 gates around the outside facility which is very small, and the late one contains barbwire along the top. This is very jail like, I made my own suggestions on what could be made better and things that should be changed around the facility before I left. I was here on a 72 hour hold, and was forced to sign voluntary paperwork to make my stay longer until thy found somewhere for me to go.

I don’t really understand why there’s bad reviews.. because this place isn’t what it seems. I was held here for 3 days after a attempt and i was very well taken care of and they helped me alot. The psychiatrist Michael was very helpful to me and I thank him for my recovery along with the other staff. They do make sure you don’t harm yourself and they keep you preoccupied with games, books, drawings, etc. It’s hard to do nothing sometimes but it’s worth it in the end.

This place is a big disappointment my son was there only 24 hours or less the nurse kept calling me saying my son was oh k to go home. This nurse name charmaine insisted she evaluated him and according to her he was no harm. We pick him up 5 minutes later he endangered himself again when I call her back and I ask her why she gave us our son back on that conditions all she can say was Im sorry. This was a huge negligence on her part and very irresponsible I will never put my son life in their hands or recomend any one to send their kids there this people are not professionally responsable.

My appointment was at 1pm. I arrived at 12:47 as they asked me to be 10-15 minutes early. I sat in the office for exactly an hour with my 3 kids. I finally get up and ask whats going on and they tell me the doctor just got back to them via text that Hes on his way in but they dont know when he will be here. I ask what happened and both ladies couldnt even give me an answer. The doctor arrived 10 minutes later. Its just ridiculous that people forget we all have lives and common courtesy is not so common! Needless to say the doctor was nice and gave my son the medication he needed until his next doctors appointment. Though the front desk ladies had horrible office etiquette the doctor getting us in and out was the highlight of our visit. Front desk receptionist are the face of the company!!! Hire and fire until you find the right people who are gonna represent you well.