The staff, Steve and Candice are very nice and helpful. Great and secured location. Very spacious storage units and reasonable price depending on the size you need.
Very safe place to keep your stuff in. They even have spots for your RV or large vehicles to park. Prices are reasonable.
This is a great storage facility. The staff are helpful and friendly, and someone is on-site 7 days a week. The facility is well-maintained and clean. Weve rented a couple different storage units here over the last few years and have only had positive experiences.
I went into Storage West on 3/10/21 and I could not be more pleased with the service I received! I went in inquiring about a unit and Janna not only helped me get everything I needed but did so with exemplary customer service. The unit I received was exactly as described and I can’t emphasize enough how pleased I was with the customer service! Such a fun and friendly staff! I definitely recommend! 😊
Great experience. Facilities are clean and well maintained
Great storage place in great manager
They team at this site is wonderful! Super personable, i love that. They take the time to get to know you. I feel like my stuff is well looked after at this location because they know who I am...and everyone else that is there.
Very good customer service. The lady here is very nice and helpful. Like this storage.
Clean and accessible.
What can you say. Steven the manager is so energetic, so helpful. I been storing there 3 years. Nothing but kudos for the man. Very helful.
Great place they arent all up in your business. Like some that almost home you around when you go to your own storage locker
I moved from a 10 year storage in Carmel Valley area for convenience only. I have found the staff to be cordial and accommodating . I have a single car garage size on a ground floor which is easy to access. The rent is expensive but not out of line. Access from the area is easy and gate hours very convenient.The only star missing is one for modern facilities, doors and lock space difficult to manage at times. Appearance is a little old for the price but their location justifies it. Anyone in 4 S Ranch, Del Sur and Santa Luz cant go wrong with this facility.
The nww current manager.....Rocks. Dont remember his name. But professional, quick, shares the ins and outs,...and is honest. Good treat in the candy bowl also!
My parents have had a storage there for 5yrs now, and have been flexible on payment dates various times.Im now getting a storage for myself. Theyre great.
Overpriced for what you get. Inside unit (not drive up) Since Ive been occupying a space here, they raised the rate twice. Cant wait until I have time to move my stuff out and to another location. 10 minutes away, there is another storage location that charges $40 less per month and is a drive up unit.
The best deal in storage in OC and a very secure place to store your items. The staff is also friendly, helpful and professional.
Great location, great service
During the 10 Years that I stored my trailer here, it was broken into 3 times and rent was raised every year. One of the breakins included removing a built-in generator and a dirt bike from my trailer. How did someone have enough time to do that with onsite management, cameras and gated?????hmmmm, inside job?? The only reason I stayed as long as I did, was because of it’s convenient location and i didn’t have the time to find another location until now. If you are going to store an RV, beware!
Easy to work with. Space still available. :-)
Dump station, water, and washing station. Great place to store my RV.
Clean well kept owners and employees courteous.
Ok storage place
Over price, increase price every year.
Lots of places to store your stuff here.
Friendly staff!
Friendly employees
Friendly staff