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Gems Jewelry
2934 University Ave, San Diego, CA 92104, United States
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Gems Jewelry

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Mi
Review №1

My clasp on my chain broke so I went to Gems and got great service. After I got home I noticed my cross didn’t fit over the new clasp so I went back and they fixed it at no extra charge. Great customer service thank you Gems

Li
Review №2

We called for pricing and repair on my daughters watch. We walked in 45 mins before closing and they were very kind about it. They changed the battery, fixed the watch, and removed a link to fit my daughter, all right before closing. A very sweet, kind, and honest couple. I’d return again for any future jewelry repairs.

Ca
Review №3

I came here for a repair to my heirloom engagement ring after reading all of the positive reviews. I’m new to the area and wasn’t sure where to go! I was not disappointed. They had my ring for only 24h, did a beautiful job fixing it, cleaned it for me, and hardly charged me anything. I will definitely be back and I highly recommend their services. Thank you!

Sh
Review №4

Nice people and good quality jewelry

Li
Review №5

Gem Jewelry is the BEST. I needed a sterling silver, cubic zirconia ring with stones along the side resized from 5 to 3.75. I tried other jewelers in San Diego and no one would perform the work. Excuses such as, it is too much work and not worth it because it is not diamond.Gem Jewelry did not judge my ring and instead patiently explained to me the additional work required as the side stones on the ring will need to be tightened after the resizing. They quoted me a really fair price and said I can come back to pick up the ring the next day! Awesome and quick service. I would highly recommend!

Jo
Review №6

Gem’s jewelry is THE BEST. they’ve helped with multiple jobs at a great price. Can’t recommend highly enough.

Ry
Review №7

By far the best place in uptown (NP, Hillcrest, U-Heights, Normal Heights, South Park and Golden Hill) for jewelry and watch repair!I dropped my watch off and then Covid hit... not only was my watch looked after for 6 months, it was also beautifully rebuilt and works like it is brand new!Thank you Gems Jewelry!!! 🥰😃

Bo
Review №8

I would not think of going elsewhere for watch and jewelry repair. Thoughtful, caring, honest couple price their work fairly, and he does great work replacing missing stones.

La
Review №9

Quick service, very reasonable prices (only $20 to resize my brass ring!). Ring turned out great

Mr
Review №10

These are great people!Ive been going to them for all my jewelry needs for years.From questions to repairs to purchases.They have earned and deserve my trust and business.First place I go when Im looking to buy gold or jewelry.Excellent shop!

Li
Review №11

My husband has been going her for the last 30 yrs and I love going in every time. Greeted with a smile and a hello. They bring back the art of Customer Service. Very reasonably priced. I am taking my son here to get his girlfriend her engagement ring.

Da
Review №12

While I havent visited Bah and Kim in sometime, I am glad to see that they are still providing the excellent service that I knew them for, and how could I forget reasonable? The shop I worked for brought them all their jewelry and watch repairs so I got to know Bah and Kim. I bought my platinum wedding ring from them 19 years ago and guess what, its still on my finger ;-)

Em
Review №13

I took my platinum ring to Gems Jewelry to be resized and had an exceptional experience. The owners were friendly, the service was fast (1 hour turnaround on a Saturday), and the price was unbeatable. 100% would recommend!

Iv
Review №14

Once upon a time (Tuesday), I realized that my watch would not fit my wrist and I had trouble removing links. I was quite disappointed until my grandmother told me that there was a jewelry store that repairs watches. I was kinda nervous at first because the watch was from a Russian company called Vostok, which is an awesome company and makes beautiful watches. Anyway, I took the watch in and asked if they can help me tighten the watch. The man in the store went into the back room and adjusted the watch. Much to my joy, the watch fit perfectly and now, I can wear it without having to worry about it falling off. Bottom line, I would recommend this fine establishment to anyone. On a final note, the owners are really kind and helpful. Keep up the good work! 😁

Ch
Review №15

I went in there to get a toe ring and the service was EXCELLENT! I got my toe ring and I love it!

Ed
Review №16

Super customer service and value. They did a wonderful and professional job of sizing several diamond rings. While there, I purchased a men’s gold bracelet at a great price. I am really happy I found this little “gem” of a jewelry store in my neighborhood!

Ki
Review №17

This mom and pop shop does the best work in San Diego! Always top notch repairs that you never have to fix again, quality gems, gold and silver. Prices you cant beat.

Ma
Review №18

Fiance got my engagement ring here and we came back two years later to turn it into a wedding ring! He also found his wedding ring here too and we got both engraved. Great service and prices.

Si
Review №19

The owners were very nice and quickly repaired my necklace and cleaned it. Also, I purchased another piece for a great price.

Ta
Review №20

I have been here before about 1 year ago for watch repair and had great service. I decided to take me engagement ring in to get resized. Service was amazing! I did not expect to have less than 24hr turn around. Due to diamonds on the side of the ring, resize fee was $35. Kim and Ba have excellent customer service! My ring looked brand new upon receiving it. Thank you for doing such a great job on resizing and cleaning my ring!!!

Je
Review №21

Ive been dealing with Kim and Bah for years, EXCELLENT WORK HONESTY AND CUSTOMER SERVICE!!! Very hard working Descent People!!!

Ma
Review №22

Good Honest People

S
Review №23

Great place to get a battery for a watch. Very nice people.

Ze
Review №24

Even though we have recently moved to Solana Beach we popped in with a couple of items needing either fixing or a new battery.They put a new clasp on one of my wifes necklaces and a battery in one of her watches...all for $10.This shop is the best.

Da
Review №25

Adjusted watch band and checked battery, no charge. Best jewler in North Park or East San Diego!!

Ch
Review №26

I went to this jeweler to get some engraving done and it turned out very nice. I purchased a necklace and bracelet from tiffany’s in fashion valley as a wedding gift for my wife and to have a custom message engraved on the back of the tag from tiffany’s, it was going to take over a month to complete bc it has to go to all the way to ny and it was going to be an arm and a leg for the price. I didn’t have a month bc I was busy, well doing wedding stuff I suppose. I called up Gems Jewelry and spoke with the gentleman there about possibly getting it done quicker and he said he could have it done in a couple of days and for a very fair price. I dropped them both off and picked them up on the agreed upon date and the engraving looked great. Similar font and style to Tiffany’s and most importantly, my wife loved it. Definitely recommend them for anyone looking for engraving.

Ka
Review №27

Ive moved across the country now, but have never found a shop with such outstanding service and great prices. Im sending my watch 2,500 miles, back to Gems, for service.

Ma
Review №28

My husband got my engagement ring here. We also got our wedding bands here.

Ne
Review №29

Best n SD

an
Review №30

Good price but repairs isnt that great

XR
Review №31

Fast and friendly service

Information
3 Photos
31 Comments
4.9 Rating
  • Address:2934 University Ave, San Diego, CA 92104, United States
  • Phone:+1 619-295-7675
Categories
  • Jewelry repair service
  • Jewelry buyer
  • Jewelry designer
  • Jewelry engraver
  • Jeweler
Working hours
  • Monday:10am–5:30pm
  • Tuesday:10am–5:30pm
  • Wednesday:10am–5:30pm
  • Thursday:10am–5:30pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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