Great to work with. Very responsive. Helped us out of many tight situations. People are friendly and very knowledgeable. Andi and others were very kind and made sure we were well taken care of.

I’ve been renting DC load bank equipment from ATEC going back 10 years. Something has changed in the last 2 years that has made renting much more difficult. Last rental I wasn’t provided the correct cable leads and several data collection modules didn’t work. They used to allow rentals by the day/week and now the minimum is a month. Their quote link rarely works when I used to just call and pay by credit card over the phone. And now they aren’t taking a resellers permit because of an order name conflict. I would recommend looking elsewhere as I will after this latest experience. I try to give the benefit of the doubt but this is the 3rd time dealing with a poor customer experience.

We rented their equipment which had to be shipped by ATEC to our location in Ohio. The rental equipment was in great working order with original packaging and accessories. The process to ship the rental equipment back to ATEC was very easy and straightforward.Throughout the whole process, ATECs customer service was superb especially from Luis and Andi!I look forward in using ATEC again and would recommend them to anyone.

I was on a desperate search for a very specific analyzer and tried several other companies without any luck. ATE had what i needed and my sales rep. Mathew K. was very accommodating with price and delivery of the analyzer. Very professional organization and i will call them again for my test equipment needs.

Very easy to work with, and always willing to help with any issues at hand. Equipment works well, and techs are always available for questions. We worked personally with Kathy. She has always been amazing and is very personable. Prices are always cheaper than competitors. Highly recommended!

Enjoyed working with Kathy Adams, who was very diligent in researching a specific need I had. always appreciate such great effort from this company.

I have used Advanced Test Equipment two times for testing equipment rentals. Both rentals have been an easy process. On the first rental there was an issue with the unit. It was returned and replaced in a timely manner. Kathy is great to work with, always extremely responsive and attentive to my calls and emails.

Great company to work with! The equipment I rented came with current calibrations and seemed brand new. The equipment was packed safely, organized, and arrived ahead of schedule. I found everyone I dealt with to be courteous, knowledgeable, and pleasant to work with. I will definitely use this company again!

The solution is to toss any issues back to the customer. I would look some place else for serviceUPDATE TO ATEC RESPONSE:I sent a unit in with failures, the cost of the repairs exceeded the cost of a brand new unit, however I was never given the choice to disregard any repairs and purchase a new one. Any customer would expect a complete evaluation prior to any repairs being performed especially in this case, I spend hundreds of dollars to have a unit sent back that I cant use. I have a half calibrated unit that needs an additional $1700 worth of repairs and you feel confident to stand behind that process? I stand by my review, take your business elsewhere

Great for equip rental. If you experience issues, they will be fair and make it right. Thanks Kathy!

We have used ATE many times. They have a very good selection of test equipment. They have helped us quickly several times when we have equipment failures or items out for calibration. Kevin has been especially helpful.

There follow up to ensure I got the proper equipment was second to none. They kept asking questions I did not know I needed to know about the equipment. Very Very helpful.

Great customer service, fast response, equipment in grate clean and working conditions.

Ive been working with ATE for many years for a variety of testing needs. Theyve always been great to deal with and have a good selection of equipment. Very knowledgeable team as well. Kevin Croppo is great to work with!

ATEC has some hard to find test equipment that I need from time to time. When it arrives it is always clean, fully functional, well packaged and with a recent calibration from the manufacturer. Advanced Test Equipment Rental is easy to do business with. I cannot ask for anything more.

Great group to work with. ATEC is always extremely quick with their responses and willing to go the extra mile. Weve had several emergency situations where we needed rental equipment quoted and shipped same day. ATEC always comes through!

Have very good range of products for electrical testing. Easy and quick way to rent.

Really like working with ATEC. Our Rep, Kathy, always takes care of us. The equipment we rent is always in good working order and we always get our rentals on or before the dates we need them. If you are looking for a company from which to rent your testing equipment, ATEC is the place!

I have doing business with ATEC for over twenty years, they are a very professional organization, always pleasant to deal with, exceptionally knowledgeable and always do the right thing for the customer.

Fantastic service, always with the equipment I need when I need it. Always go the extra mile to make sure it is a pleasant experience and I have what I need to get the job done.

This is a great company to work with. They are knowledgeable, professional and courteous and know how to enjoy what they do.

Alli was great to deal with. Got me the OTDR I needed and shipped out right away. Equipment worked perfect. Was able to trace the line I needed, quoted the replacement and already got a Purchase Order to do the work. I would highly recommend using ATEC for any cable certifiers or OTDR.

Ive used ATE Corp over the past 3 years and have rented electrical testing, fault locating, and thermal imagining equipment from $250 to $45,000. We put their equipment to work on commercial and utility projects, and ATE has always provided great support and worked with us from scope to completion. We had one instance with a FLIR-T640 failing battery in 2017 as we run equipment 8 hours min when commissioning. ATE provided a refund, and had alternate equipment that we could use the next day. Theyve come through on more then one occasion for next day pickup with rare equipment. I only work with trusted providers and vendors and theres a reason I rent specialty equipment from ATE.However, if for any reason you prefer a horrendous customer support experience and want costly rentals please contact Electrorent!

We needed to rent a piece of equipment and fast! Not only did we receive excellent customer service we also received fast shipping. I appreciated them having someone to answer phones early as we are located on the East Coast. Not only was the woman on the phone pleasant but also very helpful. We received the equipment as promised and shipped it back as stated in the agreement. If you need to rent a vital piece of equipment as we did, then I highly recommend this company. I just read some of the reviews and I didnt get bad customer service or a bad piece of equipment. They thoroughly explained how the rental process worked and we agreed upon those terms. Great Company!

NO stars that is how bad this place is. I have never never never received such poor customer service. Nobody can tell me when my equipment that has been sent it will be done. When I ask I am told they can not give me an answer. Will not respond to emails. It is the worst company I have ever dealt with.

First and foremost I have used this company for many years. I always have been able to be helped efficiently by their staff and gotten the test equipment I needed. We recently had an emergency and they were able to get us the equipment we needed on time. I work for a very large corporation and ATEC has always been our preferred vendor for our needs. Even if they dont have an item they will see what they can do to maybe help you out.Thanks again.

Test equipment worked great and shipping was fast.

They have a wide range of products, friendly and skilled staff, easy to order and return, reliable and accurate invoicing. I highly recommend! Keep up the good work ATEC team!

I rented at recording meter, one of the leads would not record. I shipped it back and they refuse to refund the rental, give partial credit or anything.One of the WORST companies I have dealt with.

Still a positive experience to work with. Needed equipment overnight and ATE made it happen. Always nice to know they are there and ready to helpl.Ive always had friendly service, equipment I have rented is clean and ready to go. A find company to do business.

Excellent service and support. Equipment was received fast and in great packaging assuring device quality was not impaired. Will recommend and use again.

Great company and easy to work with! Rented 2 test sets for a customer and picked up the equipment within a day. Helpful and friendly staff too!

NEVER USE THIS JOKE OF A COMPANY!! They fail to tell you that you pay shipping both ways until AFTER paying for the rental! They also charge you for a day of rental counting the same day! Any rental place you go, you get 24 hours, NOT with these jokers! They count the first day as 24 hours! I will NEVER use them again and I will tell everyone I can to NEVER use them!!! Lousy company, horrible customer service (I should say NO customer service) and a ripoff!!

They have a wide variety of equipment and I can usually find it with them. They. Array some unique and unusual equipment. They are knowledgeable and helpful when I can’t figure out what I really need.

Very unprofessional company. I was told item was in-stock and ready for rental, item wasnt even calibrated! Whats the point? Stopped by to pick up the equipment, vulgar rap music blaring in the warehouse. Finally located an employee wearing an inappropriate t-shirt, impression was that I was an inconvenience. Traveled pretty far to get equipment, was charged for the day I picked up item and the day I dropped off. Seemed a little petty...

After providing a broken RF Field Probe, they sent a replacement with no calibration data (which we paid for) that had not been calibrated in 3 years. Once insisting on getting functional equipment that had been calibrated according to their own policies, they sent another one, again with no calibration data. They provided no refunds for wasting our time, nor for not attaching the data we paid for. On top of that their technical support blatantly lied to me a number of times, saying that the calibration data should be there (it was not even on their itemized equipment list with the shipment), and promising that the function of the probes was checked before they were sent. One probe was broken (someone super glued on a fiber optic connection), and the second probe had a very dead battery (it took 48 hours to charge). How could they check the function of two probes that clearly could not be turned on? This is the least professional operation I have ever done business with.

I rented a unit that came damaged. They did nothing about it for weeks and then still charged me for shipping and the period of time were I had not reported the break. They never even sent me a working unit. I had to go somewhere else.

I would highly recommend NOT using this company. We rented one of their cable testers and when we received it, it didnt work. They do not show any value in their customers and are more concerned with making a dollar by providing their customers with equipment that doesnt work. In contacting them about the problems that we experienced they did not take responsibility and try to help us, they turned around and made unauthorized charges on our CC (that they are refusing to refund) and said that we broke their equipment. ATEC has the worse customer service I have ever experienced and are very non-responsive and unprofessional. Future renters beware, do not listen to any of the Great company reviews. It wouldnt surprise me if their great employees posted the reviews themselves considering their punctuation is as great as the company has been.

Thanks to Irving and Andrea I had a positive experience with Advanced Rentals. They helped facilitate an otherwise slow resolution (several weeks) for a mistake in the billing process . Thank you again Andrea and Irving.

Friendly staff with quick turn around time. Highly recommend.

Very supportive to our needs. Quick turn around for RFQ and quick delivery of rental equipment.

My med device company needed to test our development progress, we attempted to rent available equipment and I felt the ATE finance group held us hostage with untenable business terms & conditions. Their inability to align their business premise with normal business rental methods are a detriment to a start up med device company. Will not do future business with them. Wasted valuable time and resources

Ive got to agree with lth 44 to the letter. I had the exact same experience. We needed two pieces of equipment for one days use, and had to agree to a minimum 14-day billing period since they didnt do anything smaller. One piece of equipment was non-functioning on arrival. They said we broke the second piece of equipment (which was working fine for us while in our custody). Billed for late charges and the repair costs without my consent to my personal credit card and without any form of discussion. How this companys reputation hasnt buried them is beyond me. Terrible (ongoing) experience with them.

Great place to rent test equipment!

Jamison/ATEC are proactive at handling any/all new/old support issues - very good communication - thank you.

I cannot recommend ATE. My entire experience was poor. Pre-rental, the representative did not call me back as promised. When I did rent a meter, ATE requested my UPS number. ATEs shipping choice ended up costing over $400 one way!!! Faster overnight/Saturday delivery through USPS would have only cost $120. I also was not pleased with the representative we spoke with regarding shipping. He was not helpful nor understanding at all, and passed the blame to everyone but him. I cannot recommend Advanced Test Equipment, and will not be using them in the future for my meter rental needs.

Good company. Great customer service.

Excellent customer service . Equipment shipped and packed in an organized manner which made it easy to ensure all rental materials were returned completely. Will rent test equipment from ATEC again, Thank you.

We had 2 metering projects for customers and rented equipment from ATEC. The equipment arrived in good condition with all cabling required and the collection of data went smoothly. I made a mistake when downloading the data off of the equipment. I was aware of the software version I needed to use and mistakenly used an outdated version causing corruption of the amperage readings. Completely my mistake.THIS IS WHERE ATEC SHINED!!!!Upon realizing the error, I placed a call to customer service to see if it was possible to intercept the meters prior to being received and wiped. This was a major oversight on my part and I feared the worst as it came to my career. I was connected to Mr. Irving Colindres. He listened to me in my panicked state and immediately went to work to see what he could do.Their policy states that the equipment will be purged of data upon receipt and 1 of 2 of the jobs had been received 10 days prior to speaking with Irving. Although those meters were unrecoverable, he did note that they had not yet received the 2nd set. Irving made sure that I had his direct extension and marked my order to be received with special care so that he could save the data for me using the proper version of software.Mr. Colindres went above and beyond in providing customer service outside of his required duties and had the files emailed to me a day earlier than he originally stated. His professionalism was impeccable from one IT guy to another even in the face of my mistake. Nothing required him to personally assist me and Im sure he had plenty of other tasks to work on. Irving single handedly helped me save a relationship with a customer and provided relief from a potentially negative career situation.As for the job that we were too late to save... ATEC quickly got another shipment crated up and sent to us within the week. We have those installed now and will be closing that job later this month. I will happily use ATEC again because of Irvings professionalism and empathy specifically and for the attention received by customer service and sales staff. Please make sure Irving is recognized in addition to the personal gift I have sent his way!

Horrible company, horrible customer service and bad equipment. I sent the devices back and they were not signed for so they returned them to the FedEx office in San Diego where they sat for months without my knowledge. This company decided to hire a lawyer who called me asking for 10k. I called FedEx and they sent the package back to me where I had to resend it again on my dime. They signed and finally received it in march but want 10k. Do not waste your time they are crooks.

Best expeinece ever with a rental company fast friendly service definitly will be using again

Great Company wih prompt detailed service.

Good company, very helpful employees and all equipment is always in excellent .

Fast and easy service plus very nice customer service

WORST COMPANY EVER TO DEAL WITH! Find someone else to work with who cares about their customers. They overcharged my company by DOUBLE! They tell you it will be one thing then all of a sudden you get an invoice for more use of the equipment. HORRIBLE!