They reached out and got me an appointment for my cat. I’m very pleased with the response from management

I was a regular here until today. I had a vaccine booster scheduled 2 weeks ahead for my pup and the morning when I arrived to the office the check-in person inside tries to tell me that they cancelled my appointment with out saying it. She says they “called multiple times and your mailbox was full”, completely not true. And then she proceeds to tell me that “ You might need to wait a while” outside because of the situation when a pair of other people just walked right in after me. I wanted to be understanding and asked her for an estimated wait time for my appointment, she refuse to give me a range, like it may be all day or the fact that she cancellled my appointment and doesn’t want to tell me and decided to leave me and my pup waiting outside for hours in the hot summer day. I was an current client with my animals here and this is not an acceptable treatment to anyone who just want care for their pets.I was so upset the way the person talked to me and decided to just walk away after the call. I dont think i can trust this place if they can’t even give me an idea with their situation on scheduling, where is the transparency? They obviously didn’t care or just the fact that this Susie lady is just not a good customer service person. Why would you tell someone who is already arrived for their scheduled appointment with such hesitance and show so much uncertainty when it is a simple routine appointment previously scheduled and confirmed?I am not coming back here with my animals.

I initially had some customer service issues whilst scheduling, however the manager Kyle personally called to resolve it. VERY impressive customer service. As for the pet care, really top notch - I originally switched to VCA Market Street from another Vet who was not able to properly diagnose or treat my cats issue - these guys sorted it out quickly. Highly recommended both for service and veterinary care. Personal thank you to Kyle!!

Ive had my dog for 10 years during which she has had vets in La Jolla, North Park, and more recently in Hong Kong. Out of all the vets Ive had VCA Market Street stands hands and shoulders above the rest. Firstly, they are an incredibly organized professional organization. Secondly, the staff throughout have exceptional customer service skills. And finally, you get excellent treatment for your dog at a price that you know is fair. Wonderful organization. Im just sad that I cant find such a vet in my current city.

If youre looking for an AMAZING vet, look no further. The entire staff is the wonderful! Always taking great care of our pets and answering any questions/concerns we have. Whether its a simple check up or a serious concern, bring your fur babies here.

I was super scared going in today with my baby girl Luna and not being able to be with her is more nerve wracking, but they all made me feel at ease and that they truly cared about my girls well being, I am grateful and appreciated them so much.

Doctor pretty much gave up on my cat just because he became fearful after the doctor wanted to heavily pet him and compliment how nice his fur was instead of inspecting what brought him there in the first place. He wanted to sedate him just to clean his ears. They wanted to charge me almost 400$. My cat isn’t aggressive whatsoever and was kind to the technicians that came after the doctor. I expressed that I couldn’t afford to do that and they instead gave me medication to treat my cat myself, all for about 54$ (medication plus exam). I probably won’t be going back to this place again. I think they’re better fit for dogs.

The vets have good bedside manner and I trust their medical advice but the real stand out at Market Street is the front office staff. I do not have a medical degree so its pretty much impossible for me to know for sure how the vets compare in medical skill to others, but its undeniable that the front office is terrific.I most often deal with Johnathan but theyre all great. Friendly, sure, but they are also relentlessly reliable. Not only does nothing ever slip through the cracks, they take initiative to go above and beyond the normal course of duty. Its really remarkable, not just among vet staff, but of anyone in any profession, to do such a consistently great job.

Hands down the best Vet in SD! I feel so secure with them, so professional and convenient! Even theough covid, they are so easy and on top of it! I LOVE this Vet! Very Happy! And so is my Hammy!

My husband and I are very thankful that we switched from our previous vet clinic to VCA Market Street. We have been with VCA for about a year and a half now and they have gone above and beyond in their care for our two fur-babies. Their bedside manner is one to be admired by all vet professionals and the administrative staff is attentive, professional, and all around fantastic. I would recommend any pet owner to take their companions here!

The vets seam experienced enough, but generally dont follow up and will charge you double, sometimes triple the actual cost of any medication. My dogs liver values have been off, so we did blood work 3 times (At ~$250 each) before they actually recommended any medications to help fix it. Turns out they charged me 3x the price for the antibiotics and supplements. If they do prescribe your pet any medications, just ask what they are and get them from Walmart! It will save you a ton of money for the exact same thing.

Brought my dog here because he is in pain. They suggested their “senior best care” package because it would “save me money“ even tho a lot of the services weren’t needed. Lol. And now $1400 later I have nothing but a bunch of inconclusive test results and my dog is still sick in pain. Icing on the cake for me wasn’t the staffs incompetence or inability to figure out whats wrong with my dog, it’s the attitude the Dr. Batista gave me when I questioned her about the services and results thus far. Take your dog here for an annual check up but if something is really wrong with your dog, I suggest you go elsewhere.

I cannot say enough about this office and the entire staff. They were attentive, accommodating, and just wonderful with my dog. There was no wait when we arrived for our appointment. Dr Long was compassionate and sincere. She even called the very next day with the results of my dogs lab work. I will definitely be turning to this clinic for his routine care. Thanks again!

I have nothing but great things to say about this clinic, its veterinarians, and its support staff. Dr. Dorian helped my pet and I in the most honest, professional way. My pet underwent surgery with them, and they did an exceptional job. I would definitely recommend this clinic to anyone who has a pet in need of veterinary care. Their prices were affordable and payment plans were also offered.

My elderly dog has been a happy patient of Dr. Dorian for 4+yrs now. What I appreciate most is his practical approach to vet care vs trying to sell you a procedure or lab that isnt necessary.My dog has had several strokes and even though Ive moved out of the area Dr. Dorian still returns my calls same day to offer advice on what treatment or test is needed.The staff is caring & professional. Returning your calls in a timely manner.I love this vet clinic & confidently recommend them to any pet owner!

I would like to give a round of applause to this VCA location. Having lived in LA and other large cities for many years most of the VCA locations are so large that there is a lack of personalization. After almost going to a couple of VCAs in other cities I was unable to confirm the appointments because I did not get the right vibe for my pets. This is not the case with the market street VCA. I am very happy that I chose to go here (after recently relocating from LA) and trust them with my cats. They are very amicable here and the space is quite intimate and very clean. Thus far Ive had appointments with Dr Ferrell. Albeit this VCA is very expensive I believe that what youre getting in return is worth the price.

I cant say enough how impressed I was with this vet! I was new to San Diego on a travel nursing assignment, and they were extremely kind and welcoming. They saw my two pups fast and had very fair pricing for their services. My phone died while I was there and they even printed me out directions on how to get back to Del Mar. Thank you for such an awesome experience VCA! Its hard finding a vet that compares!

The vets and support staff at Market Street Animal Hospital are amazing! They are always professional and caring toward your pet. They go above and beyond to accommodate your schedule and take care of your fur kids. They never try to propose tests or costs that are not needed. I would highly recommend utilizing their services for both preventative and needed care.

Nice place if your fur baby is not feeling well. The staff are all very nice and caring. They took care of my cat very well. Convenient location if you live downtown.

The front desk staff are always helpful and kind.Dr Dorian is understanding and amazing.I never feel like they are trying to sell me anything.Not over priced and high quality care.I recommend this vet to all my pet owning friends.

Fair prices. Nice staff.UPDATE: My dog got to a point where he was very old and likely to die a not so pleasant death, so I decided to put him to sleep. The staff here was wonderful for the last six months when my dog needed them, and so supportive when the time came. I am so grateful to them.

Maxium, my cat loves going into the vet. Just for a quick check up or for more extensive work. The whole staff at Market Street Vet Clinic are welcoming and loving. Maxs gets a ton of attention and he loves it. I appreciate their hard work and reasonable prices. I trust them to take wonderful care of my pet and to help me make the right choices in regards to his health. I highly recommend you check out this vet clinic.

We love VCA market street animal hospital - all of the doctors there are amazing especially our favorite, Dr. Olson. They are always able to fit us in and take amazing care of our little boy. We wouldnt go anywhere else for his care.

Market Street Vet has been our go-to vet clinic for the past 4 years. Weve taken our 3 dogs here for everything from routine physicals, vaccines, illnesses, and first exam for our new kitten. Market Street front desk, doctors and staff are always kind, prompt and treat our pets with great care. The front desk is always helpful and even preps our insurance forms and sends for us when requested- such a big help! When we brought our sweet 15 year old Chow Chow here on his final day the doctors were kind and let us spend as much time with him as we liked. We were thankful he was in such good hands and went peacefully. When a new vet clinic opened up a couple of blocks from our house that we thought would be more convenient we started going there but went right back to Market Street once we realized that their service and care couldnt be beat. We appreciate the high quality care our babies get here and weve never felt theyve tried to over charge or force additional treatment or meds. Highly recommend!

My dog Mya is a regular patient here and the staff is always pleasant and professional. Mya tends to be very anxious in unfamiliar surroundings but the staff is well trained to soothe her. The vets are very gentle and seem to genuinely love their jobs and animals. Their location is clean, welcoming, and convenient (dedicated parking spots in downtown are a lifesaver). There are dog biscuits of all sizes in the waiting room as well as coffee and tea for the humans. Booking an appointment online is a breeze! Also, any record or information requests via email are responded to promptly -- an impressive touch to any business. I highly recommend if you are looking for a home clinic.

The front desk staff and techs are always helpful and the doctors are always patient and answer all of my questions. It is very clear that everyone is dedicated and truly cares about each animal that comes in the door. I take both our 3 year old dog and 15 year old cat to Market Street Vet and I feel that they both get the best care possible.

They are great there, the staff is super friendly and hippo felt right at home. The Doc was awesome and sincerely interested in the well being of hippo. I would say we were in and out of the office under an hour and that included hippo getting a shot too!

The staff at Market Street is always friendly. I never have to wait long for my dogs appointments. I feel like the vets here love animals and want to do the best for them and I dont feel like they are out to gouge you with unnecessary procedures etc. They arent overpriced yet I feel they do a thorough job.

Found VCA as the only, all top rated Vet in the San Diego area and it didnt disappoint! Jenna Long is a fantastic friendly doctor who was great with my kids and the price was very reasonable. Definitely recommend!

Im a worrier and my Jack is a biter (when hes nervous), yet theyve always been super patient, thorough, and professional. I also feel very secure in the docs diagnosis and instructions. I recently had to go through all of the stressful steps of getting Jack imported to Hawaii and the staff at VCA Market St. was awesome. In the process, I noticed a typo on some paperwork I had to overnight....it had to be overnighted right then, so I called them (crying) and they drove a corrected form to me at the postal annex. That is great customer service. We will definitely return when we move back to San Diego!

I usually Dont write reviews but after seeing people give this place poor ones I felt obligated to. This place is amazing, extremely well priced, friendly and knowledgeable. Ive never had a bad experience here and Ive been to plenty of vets for my dog.

Nothing but good things to say about this place. They are always caring and helpful. My dog is an allergy nightmare and they have always been attentive and willing to do what it takes so that she is comfortable.Thank you!

Ive been taking my baby here since he was born. They treat him as if he was their own. Love this place!!! I recommend it to all pet parents!

My doggy loves the staff.

I have been referred to this clinic over 5 years ago and I have been a loyal customer. I have seen every vet there and really like Dr. Dorian, the owner, and Dr. Saltzmann who no longer works there. They are not more expensive than most places that I know of. They are very busy so it is not a next day appointment kind of clinic but it is worth it in my experience.

Great experience!! Very friendly staff!!I am happy to take my one year old German Shepard to them! Hes my baby and I want the best for him.

I love my experiences at Market Street Vet. Everyone is very friendly and knowledgeable. Plus, they are conveniently located down the street. I highly recommend them!

Friendly, very knowledgeable and always look out for my pets best interest. Extremely satisfied with VCA Marketstreet!

Dr. Dorian is great! Hes been the primary veterinarian for 4 of our dogs now since he opened show in East Village. Really cares about our dogs and never rushes appointments.

Great staff, quick visits. My dog always get super anxious going to the Vet so I appreciate the short wait times:) The staff was all very friendly too!

Dr Long was really thorough and thoughtful when examining our Dachshund. Highly recommend!

Worst place called in told them im running late he said not a problem at all he told me it would only take s few minutes after check in after i waited about 30 min he told me it would take another 30 min wait time then i was mad and told him thats not right then he said we dont LIKE YOU PEOPLE AROUND HERE i said what does thay mean they said all you are the same and need to go back to your country i said excuse me these people are racist worst experience ever i didnt even get to see the doctor and this guy made a racial slur as i was walking out he gave me the finger they will def be hearing from my attorny what they did was uncalled for like animals in a zoo they need to learn to treat people with respect i cant stand people making racial slurs in This day in age

The staff is always very pleasant and helpful! Have been consistently happy with the service received by this dedicated, professional, animal health care provider.

The most caring people I have ever come across. Dr. Long and the rest of the staff are amazing.

I called in and they hung up on me maybe because they were busy but then when I walked in there power was out and they said they can take care of me so I came in with my cat and they said it’s going to take another 45 min before we can see you with an attitude I said ok that’s fine, I waited and watched every other person walk in after me get in before me maybe because this was my first time ?? NOT COOL GUYS

I took my tortie Little Cuties to her first vet visit with me! I was a little flustered because Id ridden nearly a half hour on the bus with a friend who accompanied us and was hoping Little Cuties wouldnt completely freak out. This is my first time owning a pet and I had a lot of questions right off the bat once we finally reached the clinic. Everywhere from the receptionists to the nurse to the vet who all helped me, I was just really impressed with their friendliness and professionalism. They were very gentle with my cat. Their prices are fair although I have nothing to compare them to. I would recommend this place to anyone. Fo sho! :)

Best place to take your pet. And great staff and flexible :)

Dr. Dorian has been our vet since we moved to San Diego. They have a great staff and have been wonderful with Molly.

They treat Daisy great and keep her healthy. Very friendly staff

Everyone is welcoming and caring every time I take my pup in for a check up.

Very friendly, clean and professional!! I highly recommend VCA Animal Hospital!

My husband and I were visiting San Diego from out of state, when we became worried about our terrier mix Mugz, who suddenly seemed to be having some type of gastric upset-lethargic, loss of appetite, etc. We checked various reviews on line, and decided to call VCA Market Street Animal Hospital--wow--we made the right choice!! They were able to see him right away, very friendly staff, not much of a wait time, -and even reasonably priced!! Mugzy it turned out was fine (after antiobiotics, and probiotics) we were so impressed with everything about VCA Market Street Animal Hospital --even received follow up calls checking on Mugz to see how he was doing!! We would highly recommend VCA Market Street Animal Hospital for all your pet needs--they were amazing!!

This is where I take my dogs. Great location and service.

Looking for a professional vet to take care of your dog, look no further. Go to Market Street Vet. Clinic.Professional people starting at the front desk, nurses and doctors.

Went to schedule an appointment for my wifes Yorkie, but the nurses thought he was a Shih-tzu, needless to say we didnt go back.

Very helpful though sometimes pricey

Great service for my little minitureSchnauzer

Very friendly and well run.

I love the whole staff!

Theyre very friendly and this appears to be the only vet clinic where my dog doesnt try to jailbreak out.

Very clean and nice place

Terrible place front desk clerk is stuck up they make appointment with you dont meet their appointments and then dont reschedule I will not take my pets to this vet clinic ever

Wonerful vet!!! Friendly and clean!