When my fiancés computer got frozen updating to a new software we were told by Apple support that the only way to get the laptop working again was to completely wipe the computer. We had important files on the hard drive and couldn’t afford to lose them. We started calling around to data recovery places in San Diego. Most of them required to ship to a lab elsewhere and we were soft quoted for anywhere between $500-$3500. But then we found NerdsToGo. I called and set up a same day appointment to have Ben stop by. He resolved the issue in a couple of hours and we didn’t even have to buy an external hard drive to transfer the files over as he was able to find them and send them to iCloud. The value was great as we payed way less than what we were quoted at other places. Thank you Ben and thank you NerdsToGo!
Do not pay what youre not quoted. Call customer serviceCustomer service is wonderful; however, pricing could be explained better by teach. The tech was a tad condescending. I doubt I would use this company again since my experience didnt go well, but Rachael went above and beyond to help correct the miss communication about the pricing. She also refunded the difference that was not quoted.
Ben was responsive, and spoken at a level I understood. His advice and recommendations were spot on. It was very important, because I was going live as I work from home. Thank you again and I highly recommend this company to anyone who is experiencing problems in the digital world.
They really bailed me out by recovering all my hard drive data. Very knowledgeable, responsive and fast.
What a great company. They took care of our identity theft issues on our laptop. Ben was amazing. Very reasonable prices. Thank you Nerds to Go.
Oscar and Ben are very professional and kind. They made sure my laptop was completely fixed and running fast. And it is! This company really cares about the customers experience and they seem to take great pride in following up. I am very impressed with their business model, perhaps other businesses could benefit from their expertise. Also, I called at 9 am and Oscar came out at 10:30 that same morning. Excellent customer service!
We would highly recommend NerdsToGo . Ben has come to our home twice to update and clean up our computers. Ben is very knowledgeable, very efficient and informed us of everything we needed to know, improving our computer skills along the way. NerdsToGo is very efficiently run, we would certainly use them for all of our future computer needs.
I called and was greeted very nicely! Someone was there to help me with my internet connection confusion on my computer, my printer, my phone and the TV. Now all is working well and I feel great knowing that when have computer problems, I know who to call.
I recently encountered a nasty blue screen of death boot loop that wouldnt allow me to get into Windows at all, even in safe mode. I tried some of the steps outlined in a forum post I found with others who shared my problem but had no luck. Eventually I decided to just call some IT support to avoid potentially making things worse and save myself the headache.Enter NerdsToGo. They were responsive right off the bat, as I encountered this issue on a Saturday morning and called them before realizing that they werent open for the day and hanging up. I didnt even leave a voicemail but within 30 minutes I received a call from the dispatcher who asked for my availability to set up an appointment ASAP on Monday morning. Awesome!Monday morning comes around and Oscar is very timely, calling me within the first 10 minutes of our 2 hour appointment window and heading over already. He arrived and was friendly and professional, was wearing a mask and gloves for safety, and got to work immediately. I told him the issue and what I had tried so far and he confirmed my suspicion that we would have to re-install Windows.Oscar made quick work of saving my previous files, reinstalling windows, and getting me set up and ready to go again. This really saved my butt as I use this PC for work now that were working remote and also use it to play games in my off time. If I have any issues in the future I will be sure to give NerdsToGo a call and I would recommend them to my friends and random internet strangers alike.
NerdsToGo was easy to work with, professional, and fast! They had a tech out to my house the next day. They were flexible in scheduling, straightforward in pricing, and reasonable price. The tech went above and beyond When he was here, making sure to cover all the bases during his diagnostics.Friendly computer people I would “recommend to my mom”! Would definitely contact these folks again if I have another issue.
Technician was knowledgeable about problem and was able to fix the problem in a short time. He answered questions I asked and was very professional. I will use this service again, if necessary.
Fantastic quality at a good price. Very qualified professionals who are quick to recognize problems and go beyond solutions to provide the very best configuration. Ben was superb and very personable....answered all my questions in an understandable way and had great suggestions for improvements. Would recommend to anyone.
After having multiple experts in to fix a network/printer issue, Ben from NerdsToGo immediately solved the problem; very professional and knowledgeable. The customer service from Olivia was excellent, too. No need to try the rest, go with the best. I highly recommend NerdsToGo!
Did a phenomenal job correcting my 2 IP addresses so now I have one and internet works smoothly!! I definitely recommend!!!
Six Stars! Terrific company. Should be the go to for anyone who needs help with a computer problem. Follow up and customer satisfaction on the top of list. Cant say enough about my two experiences with this company
My new computer was delivered three days early. My previous computer tech couldnt meet me the next day for set up, so I phoned NTG after hours. My call was returned that evening by the owner, Jeremy, and we set an appointment for the next day!Ben was my tech. He was personable, worked quickly, explained each step he was completing, and was an expert at software and hardware.I was quoted a fair price before work commenced, and happy with my overall experience!I recommend NTG highly!
Everything was extremely professional, from making the appointment to working directly with Oscar. He was friendly, efficient, and knowledgable. I hope he continues to work for you because it is so nice to have long term consistency with someone working on our computers. He solved every problem I threw at him.
The staff was great! very communicative of all the issues on my computer and answered all the questions I asked for me to make the right decision in getting a new laptop and were able to recommend a few that would provide better performance for what I needed. 10/10 recommend!
N2Go helped me diagnose and remedy a slow computer without any down the nose glances or smug attitude. Thanks, Oscar!
I went to nerdstogo for some assistance with my PC. All of the staff were very friendly and warm. Front desk explained the prices and gave me options. Ben, who worked on my PC was an absolute sweetie who explained every detail of whats wrong and what could have been wrong. They fixed my PC in less than three hours, I was able to pick it up same day. When I picked it up Ben went showed me the mistakes in the build and started it up. Great experience overall and I would definitely go to them again !
Excellent excellent excellent. I cannot speak more highly of this company. Super quick to schedule our appointment, so non-judgemental and supper understanding and supportive of what I felt like were my stupid questions, and last but certainly not least, incredibly knowledgeable and helpful. Covid-safe, professional, kind, knowledgeable, just an all-around excellent experience which nowadays is SO RARE to have.
They were quick to send someone out and easy to work with! Their technician was very knowledgeable and personable. The price was a bit steep but they were very transparent about it and I only bring it up bc it is a flat inspection rate and even if the problem takes one minute to fix the whole thing will be billed, so pricey but fair. 100% will hire them again!
We dont have nerdy children to fix all our outdated computing and communication equipment. So hiring Nerds to Go was a no brainer. Oscar hooked us up with a new wifi system, helped us cut the cord to COX, replaced our old iMac with a new faster one and finally got our network to see our ring doorbell. Were back in business! Easy, low stress, DONE. Thanks guys!
Nerds To Go answered my email within 2 hours. And, this was in the evening! They picked up my computer the next day, fixed it, and returned it the following day. It was making a beeping sound when I turned it on. It needed new RAM. I still can’t believe how quickly they were able to repair it.This company wins the award for fast, courteous and professional service.I highly recommend. You are in good hands with these guys!
Cannot say enough about how skilled and personable these guys are. A pleasure to finally find a service provider thats on time and drama free. Highly recommended and will use again as needed.
Service was prompt and efficient. We were able to connect remotely and my issue was quickly addressed. I highly recommend their service.
This company was really easy to work with. Very responsive etc. the tech that came out was really nice and knew exactly what to do. The only con is the $$. It was 100%Needed appreciated etc, but I still feel it was a little over priced. My computer set up/upgrade was about $600. Nerds to go house call $179. I would recommend this company based on experience.
Love this company! Ben came out to my house and listened to all of my concerns regarding my ancient spotty WiFi network. He came up with a solution that not only addressed speed, but also connectivity. I never felt pressured or like they were trying to up-sell anything. Just helpful, honest advice and professionalism. Will call them for any and all electronic/computer/network issues.
I needed a repair to my computer, and it was handled quickly and efficiently. The technician came to my house. It couldnt have been easier.
Jeremy was incredibly responsive to my questions about how to handle my sons issue with his computer. He contacted me within the hour I sent an email. His follow through was superb and put us in good hands with Oscar (the computer technician). I would definitely use Nerds To Go again.
Had issues and couldnt connect to the internet after many attempts to fix myself. They fixed the problem and recommended I upgrade my drive. Installed a SS drive and had my laptop back the next day! And they delivered it to me to make sure I could connect. All along the way they had exceptional customer service. I was impressed and Im not easily impressed!
I would definitely use NerdstoGo anytime I need computer help. Oscar was great...set-up my new computer in no time. If you want a great computer experience, call NerdstoGo!!!
I’ve had the experience to use Nerds to go.. The tech came to my, very professional, knowledgeable, and great customer satisfaction.. I would recommend this company and the Tech Oscar for any of your service needs
The wonderful people at Nerds To Go Computer Repair did an outstanding job of helping me with my computer. I highly recommend this establishment to anyone in need of computer repair help. Five star for sure!
Excellent Service! Oscar, the technician, arrived on the button for scheduled repair. Promptly resolved issue. Very professional! Look no further for a computer Nerd!
Great service! Highly recommend their professional service!Bruce
The service Jeremy, Oscar and Rachel provided me was priceless. Sure, there are many computer services in San Diego but NerdsToGo provided excellent customer service, the specific nature of my laptop problem and solutions that would benefit me and NerdsToGo for their services. All this was KEY from the start which is why we will remain their customers for future pc and mac services.
We had a 15 year old computer that ran a very expensive piece of equipment go down. Oscar told us exactly what we needed to buy and once the components came in assembled it for us. We were back up and running in a week and for
I was impressed on how the service was fast and efficient. They found the problem to my computer right away and fixed it. I could not be more thankful for the services that were made within that day.
I was very pleased with the prompt service and attention to detail Nerds to Go provided My technician was patient and understanding and in this day and age of technology, these attributes are necessary. Thank you Nerds to Go.
Nerds To Go is highly recommended by me. I used this for the first time and they did everything I asked of them. The service person showed up at my house and accomplished the work in a timely manner and helped with some things other than the things which needed to be addressed.
Great experience. Recommend highly.
Great business, called because my computer was down because of a fan problem, visited me, ordered the part and installed in within a week!
I have an IT Degree, and my computer went down, I tried everything and coundnt revive it.... Oscar at Nerds ToGo was prompt, and confirmed the issue. Although he coudnt revive my dead cpu ( it happens it was very old ) He did offer to apply my $99 diagnosis fee to a new system. They provide great service and are highly qualified. I would use their service as they are very trustworthy and knowledgeable ! Thanks Nerds !!!!