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Mobile Computer Wizard
4805 Mercury St suite k, San Diego, CA 92111, United States
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Mobile Computer Wizard

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Sh
Review №1

I own a small business and Mobile Computer Wizard has helped me out of several technological jams! They can always fit me in and are super helpful when they arrive. Most recently, Gregg hooked me up with an amazing new camera system. He was efficient and addressed all my questions.

Su
Review №2

When I call it says the number you have called is not in service. On their website it says Your connection is not private. Attackers might be trying to steal your information from mobilecomputerwizard.com. I hope this business is alright and did not go under with this quarantine. They were great.

Tr
Review №3

Very knowledgeable and honest. I was quoted how much it would cost to fix my laptop and advised it would be more cost effective to buy a new one instead of paying the cost of the repair. I appreciated the feedback and decided to take his advice.

Th
Review №4

Being a Realtor I use my computers daily. These guys have saved me twice & had me back up and running within a day. Thank You!!! They are great.

An
Review №5

I cant say enough good things about Mobile Computer Wizard. Very responsive, can do attitude, very knowledgeable, and very fair with what they charge. I have used them for years. If you searching for IT/computer help, give Mobile Computer Wizard a try. They are super.

Na
Review №6

Ive used Mobile Computer Wizard many times and have always received excellent service. Even though, this last time, my hard drive had crashed, Brett quickly got a new drive in and set up a restore from the cloud. I was back in business the same day. I have used the company for years because of the great support.

Al
Review №7

These guys are the best in the region. Theyve been able to solve complex technical problems for my office at an affordable rate with very quick turn-around time. Very friendly and easy to work with.

Ri
Review №8

Doug was amazing in getting all of our computer issues resolved and our new equipment up and running in a professional and timely manner! His patience in helping us understand our equipment and services is greatly appreciated! We are definitely happy customers and will be using Mobile Computer Wizard for our computer IT needs in the future. Thank you Randy and Doug for a job well done!

Sh
Review №9

Came out in a timely manner and took care of everything needed to fix computer. Great service and will call in future. Thank you!!

Br
Review №10

Fast. Professional. Competitive Pricing. The tech who helped me was Greg. Could not recommend him or this business more. Easily 5 Stars!

To
Review №11

Everybody here is professional, honest, and hard working. they follow a great code of ethics and are very competitive with pricing. Ive been using them for 5 years now and everybody Ive had the pleasure of working with has been awesome. This time around Randy helped me out and as usual got right to the problem and fixed it immediately and at a price that made sense. Thanks Randy!

Al
Review №12

I have been using Mobile Computer Wizard for the past 10+ years. The customer Service is outstanding. I always call frantic needing help ASAP and they find away to accommodate me. Their rates are fair and the get the job done right the first time!! I trust them to work on my computer. I love that they can remote in and show me the issue and then get it fixed. I highly recommend Mobile Computer Wizard.

Na
Review №13

First let me say I was the lucky one who found this company almost three years ago with a former company I worked for. When I moved to a new company I took them along for the ride. Doug is beyond incredible. He has the knowledge to get in and address things. He keeps records of your concerns and information we constantly are not updating that we have to ask him for. He keeps us on track and does not milk us for time he does not need to be servicing our company with. I hate up-charges that makes no sense. The billing is easy and uncomplicated. The pricing I have yet to find anyone who is as economical as they are. No matter what the issue is they have never failed to take care of. Even if they dont need to come out; something simple; they access our computers remotely and address this timely.They are easy to contact and if you have to leave a message they call back. Was able to easily book appointments and they also give out their cell numbers for your after hour concerns.When I went to my new company things were not organized. Not only did Doug fix our issues, he did it timely and very quickly. The very next day at 7:00 AM our company; not Doug undid some of his work. I was in a panic-I left message at the office no one was in yet, and on his personal cell phone. By 7:15 he called and by 7:16 it was fixed.I can not suggest any other company to use for any issues you may encounter. Quality of a huge corporation at small intimate business prices.

Li
Review №14

My first experience with Mobile Computer Wizard was a few years ago when our server crashed. Kyle was out to our office that very day, he diligently worked going through the methods of recovery but our drive was damage beyond repair, so he suggested we use a data recovery service. We were unsure of the state of our hard drive, and reluctant to sending it out, as all of our company history and 8 years with of data accounts were on that drive (our back up was not running properly and we had no back up data either). This was a critical and stressful for us as we were dead in the water. Kyle was honest; he let us know the possible outcomes of not being able to recover everything if anything. I respected his expertise and trusted him and his advice. Thankfully, we eventually we got back up in running with new drive and all our data recovered! Kyle was patient, knowledgeable and now we wouldn’t trust anyone but Mobile Computer Wizards for all our networking and computer needs. We have been using them since for all hardware upgrades and software recommendations. Kyle even helped set our back up properly now so a disaster like that will never happen again. I cannot thank Kyle enough for all he has helped us with. Kyle goes above and beyond the call of duty; he is incredibly friendly, intelligent, and reliable. He has wonderful service skills and is an outstanding representation of this great company. He is willing to help not just make things run, but to make things run more sufficient. My infinite gratitude to all the wonderful Wizards of Mobile Computer!

Li
Review №15

As the owner of a small business, I rely on other small businesses and services to help me stay successful and function. Since opening in 2008, I can count on one hand (with fingers left over) those who I truly trust. Mobile Computer Wizards is definitely one of those businesses that I could not live without. They have been invaluable to me both personally (with my personal laptop) and professionally (with all of our networked computers in my business). Kyle (specifically) has made my life so much easier by finding solutions to all of my PC problems. He has spent numerous hours working on my computers and is always there for me by phone or email should I have a question—or if something is just not working like I think it should. He is professional, knowledgeable, personable, easy- to-understand, NOT intimidating or condescending, and a delight to work with. I am happy to refer him and MCW to anyone and everyone who will listen. I know the power of a good referral. This is a wonderful group of professionals that you can trust and who will do an excellent job with anything computer-related. I am very happy to have them in my life.

Sh
Review №16

Outstanding service !! They came out the same day I called them and fixed my networking system. The tech was super knowledgeable and did a great job.

Di
Review №17

Weve used the experts at Mobile Computer Wizard for several unrelated computer/networking issues the past couple of years and they have exceeded our expectations each time. They are professional, responsive, reasonably priced, and most important they dont use jargon! Ive used them for issues with our home networks and computers as well as for my business - I highly recommend their work and will definitely call them again.

Je
Review №18

The customer service is great and good prices. Would recommend to my friends 👍

Ma
Review №19

If it werent for Mobile Computer Wizard, I would have bought a new computer when I didnt need to! That alone saved me over a grand! They are reliable, price is reasonable and customer service is outstanding. I highly recommend using this company. Support our local businesses. Its well worth it.

Mk
Review №20

After a miserable and useless experience with a dying desktop at San Diego Computer Repair on Clairemont Mesa Blvd, Greg, Randy and the team at Mobile Computer Wizard were a total blessing! Professional and very personable, they did all they could to save me money while providing the fixes I so desperately needed. Recommend them very highly! Kat O.

Ja
Review №21

Stumbled across this place but it was awesome. Greg was very helpful and professional. My new go to repair shop for any computer problems.

Ka
Review №22

Greg guided my attorney husband out of a computer crisis...on a Sunday, and for a very reasonable fee. Highly recommend.

An
Review №23

Fantastic service. My computer is working better than ever. Worth every penny and wont break the bank.

Ja
Review №24

My experience was great. Brett was able to quickly and easily remove the FBI block as well as get my router, wireless printer, and computer to talk to each other which I had spent hours on along with computer experienced friends.When I need help again they and he will be who I call!

Da
Review №25

Took time to listen to my problems took my concerns seriously, got a quote. They picked up my desktop the same day and had it on the bench that afternoon. Gave me a fair quote on repairing what I THOUGHT was the problem. After conducting their own diagnosis they advised me that what I thought was the problem was in fact not the real issue. They advised me theyd button it up and return it to me no charge if the actual repairs were more than the value of my PC. I ended up asking them to custom bench build a new machine. They did so for about 1/2 what it would have cost from a major global computer company. They delivered my new machine and set it up in record time. I give them my strongest unconditional highest recommendation for ethical business practices, top level professional interpersonal skills and timelyness.

St
Review №26

Excellent product and service at a great price.What more could you ask for?

Ma
Review №27

When you are in real trouble, GET GREG! I had my business and personal domains hacked. I am talking Russian email in my Outlook and Chinese pages on my websites. Greg got me secured and back in business before the next day. None of my credit or financial accounts were breached due to the expert service I received. The Mobile Computer Wizard team are the best you can get. It is worth every penny to let them manage everything for you.-Maryanne DeAngeloInnovation Nation IP Law

Kr
Review №28

I thought I lost it ALL on my laptop until I talked to Greg at Mobile Computer Wizard. My Dell was not my little friend anymore one day. Turns out my computer was pretty fried, but Greg got all my pictures back and that made me happy. I ended up getting advice on a new one and also, I now have a backup program so theres never a next time!

Sa
Review №29

Whenever anything goes awry with my computers, Kyle of Mobile Computer Wizard is my go-to guy. Extremely knowledgeable, absolutely professional and always a pleasure to do business with. He bailed me out when my previous computer died, quickly setting me up with a locally built computer that met my rather specific needs and that blows the mass-produced ones out of the water. Hes equally adept with Macs and PCs and is an excellent troubleshooter, refusing to give up until an issue is resolved and always trying the least expensive solution first. Ive recommended him many times to friends and am pleased to recommend him here as well. I couldnt be happier with his service.

Ro
Review №30

Weve been using Kyle and Mobile Computer Wizard for a number of years now, and theyre always helpful, personable and get the job done. Kyle has come to both my home and work, and hes just as polite, smart and friendly no matter where he goes. I highly recommend Kyle and MCW to anyone who has a computer problem.

Jo
Review №31

Mobile Computer Wizard Inc. has to be the most professional company in San Diego. Their staff member, Doug, is prompt and personable and most importantly he patiently answers all questions and dispenses with problems very quickly. I highly recommend using this company for all your computer issues - from the simplest to the most complex they will get the job done.

Su
Review №32

I am very happy with Mobile Computer Wizard, Inc. I have been using the company for a little over a year. Most of the time Doug has been the wizard who comes and makes sense of this machine. He is very good at teaching me shortcuts and very patient when I dont understand the first time.What a find!

An
Review №33

I am so please with the work Eric did for me today. I was just lost and now I am found. He went right to work got the job done in a timely manner. Eric was easy to talk with, explained what he was doing and left me in full operational mode. Tanks so much. Anthony

Je
Review №34

I cant thank Randy and his team at Mobile Computer Wizard enough!The worst thing that can happen to a writer happened: my screen broke on my laptop. Not only were they the best priced in the area, but after the part was ordered, Randy fixed my the laptop the same day that I dropped it off.Did I mention he had the flu? Because yeah, thats how dedicated Randy is to his customers.Now, I am a very happy writer with a very functional laptop. Thanks, Randy!

Ke
Review №35

Great job! I had multiple issues with my computers and they worked hard to make sure I got back up and running. My computers now work great!

Da
Review №36

We have used their services several times and consistently have had problems solved--with clear and time-efficient solutions. Responsive with scheduling, reliable with appointment times, Kyle, for one, has been a great listener and explainer, and has proven nimble with delivering success with set-ups, troubleshooting, and with solving some complicated problems. Highly recommended.

ch
Review №37

I was the victim of a phishing scam and the experience nearly destroyed my entire PC. I was in a panic and found great reviews on this company so i took a chance and Im amazed at the work done to restore my computer. They not only found a way to restore all my pictures and documents but was able to restore windows 10 and now my computers good as new. Highly recommend! Thank you guys for the amazing work

We
Review №38

Great! Kurt and Doug have always been extremely helpful both in getting my computer up and running, and helping me figure out things I dont know how to do.Definitely would recommend to anyone looking for computer repair.

Da
Review №39

My home computer had been losing power and I knew it was old and in need of replacement. Kyle came in and switched it over to a computer I had formerly used at my office. Before, I was not fully capable of communicating well with my office, but now I can work from home if needed and this computer can allow me do this now. Kyle is efficient and pleasant to deal with. He has always been the key computer guy for any problem we have in the office as well as at my home. If you need any help with your computer system, you can be confident in Kyles abilities.

ca
Review №40

I LOVE working with Mobile Computer Wizard, they have the best service and the BEST computer technicians, Doug Rahiser is a STAR... Nobody else will ever touch my computers! :)

Ma
Review №41

Wonderful service!! Very knowledgeable support!! I dont know what I would done without Dougs assistance since my job is dependent upon my ability to use the computer to teach online courses at the university where I am employed!!

Ch
Review №42

I had a dead computer and they did everything they could to resuscitate it, then applied their diagnostic charge to the information download. I really appreciated their positive attitudes and economical pricing. I will return if I ever have computer problems again.

Ma
Review №43

Thanks for the help over the phone. Both recommendations you provided me fixed all of the issues on my Mac. Free advise = great review. Thanks again.

Ro
Review №44

Was a customer for many years, when Doug and Randy worked there, had the very best in customer service They no longer work there.. New owner,- I am very disappointed, did not help me after several messages left, via phone and email very poor customer service.left this review 5 months ago. UPDATED 8/20 the owner, Greg telephone me after receiving my note via the U S mail, he said he had not received my emails or phone messages from several months ago.and still owns the business but not at same address as on google - wish him success.

Ma
Review №45

He is a rip off have us a computer that is junk. Gave us a 3 to 5 year warranty and now he will not respond to our calls. I think he is out of business. Do not use these guys.

St
Review №46

Will not answer their phones... after services have already been paid for!! I need my hard drive. Hope someone who works here sees this and gives me a time to pick it up!! I havent had my hard drive since October now.

Sa
Review №47

Great service. Timely and professional. Couldn’t give a more enthusiastic review.

Ki
Review №48

Very helpful. Theyve done everything from remove viruses to help me set up email signatures and my new tablet.Easy to work with and they make things very clear and understandable.

Ch
Review №49

These guys are awesome! Luckily I have only had to use them a few times and never had to return for the same problem because they took care of it right away!

LA
Review №50

Mobile Computer Wizard is a quality company. The computer technician we dealt with is knowledgeable and skilled. What for us is a computer problem he solves easily with his abilities. MCW is reputable and dependable. We highly recommend this company. They have our highesst praise for their professional and complete service.

Jo
Review №51

As a college student I am dependent on my laptop. Yesterday afternoon a virus invaded my computer. Within 24 hours the technician from Mobile Computer Wizard had returned my laptop to top performance. Kudos to the folks at Mobile Computer Wizard, with special thanks to Brett for his expertise.

Je
Review №52

These guys are a life saver! Kyle is always quick to help and explains things clearly. I wouldnt think of calling another company to help with my computer.

Ke
Review №53

One of the most responsive and reliable computer IT companies around. My tech Kyle is extremely helpful, pleasant and up to date with current technologies.

Sc
Review №54

I first contacted Mobile Computer Wizard several years ago to convert my files to my new computer. I chose them because of a discount offer they had for first time customers. As the saying goes....people come for the price but stay for the service.Ive used Mobile Computer Wizard probably 6 times since. Always very professional, always mindful of my budget and each and every time completed the tasks requested (and often more) to my complete satisfaction. I appreciate that for more simplistic issues, they can do the work remotely....and for more complex concerns, come right to your door, ON TIME.I recommend Mobile computer Wizard to any small business that does not have an IT savvy employee on the team (who has the time to work in this capacity), or to any individual that needs help.Scott Davis

Re
Review №55

Great! Expedient! Knowledgeable! Listened to my unique problem and then found a solution that worked. THANKS

Ry
Review №56

We have used Mobile Computer Wizard for all of our computer needs in our office in San Diego. They are outstanding! Doug is very knowledgeable and fast! I will always use MCW for any computer problems that occur in my office. They set up my network in my new office and its awesome. Thank you Doug for your positive and always helpful attitude. MCW is A+ in my book!

Ph
Review №57

I contacted Mobile Computer Wizard and received a new hard drive after a diagnostic session. Greg was very helpful and within a 24 hour period, received my computer back in good working order and ready to go.

Me
Review №58

Always on time and helpful with all our PC and iPhone questions. Mr. Hanson truly is a wizard!

Wa
Review №59

Wonderful and helpful. Everyone should have this type of service available.Cant thank them enough.Warren Karriker, Nelson, Ltd.

Hu
Review №60

Doug Rahiser, who has worked on my laptops previously, is very helpful,knowledgeable and willing to spend time explaining what he is doing and answering any questions I may have. I would not hesitate to recommend him or MCW Inc to any friends who are having computer problems; I feel Doug is a real asset to your company

Su
Review №61

Couldnt have found a better place. Amazing customer service (shoutout to Greg) and they give you the best deals possible.

Cl
Review №62

Met at my home law office to help me with my new computer and Iphone within hours of contacting Kurt and Doug. Thanks so much for a lot of needed tutoring, installation of software, organizing documents!

Th
Review №63

I cannot say enough good things about your company--Mobile Computer Wizard--and, in particular about the employee who helped me, Doug Rahiser. Doug was prompt, personable, efficient, beyond competent and patiently explained things a VERY basic level, which was exactly what I needed. I will ALWAYS use your company and recommend it to others.Please place a copy of this letter in Dougs permanent personnel file and accept my congratulations on hiring such an outstanding employee.Theresa Stephany RN MSN

Je
Review №64

Mobile Computer Wizard and all of the personnel working there have been nothing short of amazing since the moment we began using their services in early 2013.We operate a small law firm here in San Diego. More often then not we need someone with high technical capabilities to keep our office functional. Each time we have a security breach, virus, system malfunction, need set up and install on software/printers/scanners, etc. MCW comes to our rescue quickly and efficiently.We have experienced nothing but professionalism and service with a smile and would never think of using anyone else given the amount of time and effort MCW has put forth to make sure we are happy with their services. I highly recommend MCW for all computer needs.

Bl
Review №65

I brought my brand new laptop in because I thought it had a virus. They found out what the problem was and fixed it while I was on my lunch break. They also answered all of my questions and gave me some great advice. These guys really know their trade.

Bi
Review №66

Quality -3. Excellent service and knowledge, very good to work with.Would recommend to anyone.

Br
Review №67

They are so helpful!

Ja
Review №68

Hmmm....They were friendly.. But did not help

Ab
Review №69

Kyle is our hero! Always saves the day when our ancient computers take a crap!

Information
4 Photos
69 Comments
4.8 Rating
  • Address:4805 Mercury St suite k, San Diego, CA 92111, United States
  • Site:https://mobilecomputerwizard.com/
  • Phone:+1 858-345-0382
Categories
  • Computer repair service
  • Computer consultant
  • Computer support and services
  • Data recovery service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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