They are very reasonable and do great work! My family has been coming to iTech for years, for broken iPhone / iPad screens. We did have a battery replaced in a Mac book and a broken screen in another-very satisfied and worth the drive.
Stopped by for a quick fix and the owner jumped on it right away. Excellent service. Top notch! ♥
Great work.A little bit bugged that they lost the ticket on my device and couldnt call me to let me know my device was ready.All in all great job.👍
My phone fell out of my pocket while riding on the freeway, was ran over a few times in the fast lane, and yet somehow these guys still got it back to life 24 hours later. iPhones are expensive and so are repairs but these Guys are reasonable, friendly and communicate with the client. They give you options and put the ball in your court so you decide if you want to get it fixed or not.I’d recommend to anyone in need of a fast fix.
A+ in every way. Broke the charger cord tip off in the port, and the team here had me back in business in 2 days. A 2-day turn-around!!! SO happy to have found this business. Ill recommend them to anyone who needs an iPhone or Macbook repaired. Thanks again iTech. You have a customer for life!Rob
I brought my iPhone XR in for charging issues. I thought a repair was needed, but the charging port just needed to be cleaned (silly me). Still, I was relieved to pay only $10 to get my phone working again.The guys at iTech were friendly and they do honest work! I would recommend them to anyone who needs service on their Apple devices.
This place was a lifesaver. I was in town for work and my iphone went belly up. Martin was at the desk and was courteous, responsive, professional, and prompt. He diagnosed the issue quickly, confidently and competently. I virtually had a new phone 30 minutes later. Thanks Martin and thanks iTech! 5 stars!
I tried to fix the cracked screen of my son’s iPad 7th generation. I spent all weekend and it still didn’t work. Now I know how hard it is to do and have much more appreciation for the people that do the repairs. I have never been to iTech before but they were close to my house, had great reviews, and offered the best rates so I gave them a try. They had it done in a day with impeccable workmanship. The staff was super helpful and friendly. I would go back in a heartbeat. Definitely recommend!!!
After my screen cracked, I looked for an efficient local company to help repair it. I settled on iTech iPhone & MacBook Repair given their good ratings on Google. However, this proved to be a huge mistake.First, I was told that replacing my screen with an official Apple screen would cost about $70 for my iPhone 6S, and that it should take about 30 minutes to complete. I left the store and came back 30 minutes later to then wait about 45 more minutes. After finally getting my phone, there was a tiny black dot on the corner of my screen. I didnt think too much of it. However, over the past few months since getting this screen replaced, a huge black spot has emerged to now cover over a third of my screen! I cant even read what is on my phone anymore!I took my phone to a friend who I discovered has fixed screens before, and he told me that upon repairing my phone, that this place 1) didnt take the plastic off the bottom of the screen, 2) didnt put all the screws back in, 3) that the screen is not an official Apple screen, and was in fact aftermarket.DONT MAKE THE MISTAKE I MADE, AVOID THIS PLACE LIKE THE PLAGUE. Not only did they lie to me about what parts they used on my phone, but they couldnt even put the aftermarket screen in correctly!!!
The owner is a rude person that will go out of his way to attack you if you leave a negative review. Then try his hardest to have it removed to pretend he has great customer service. Don’t take the five star reviews as the truth. He has the negatives removed. When you curse at customers like you have done to me in the past I will warn future customers.
The only reason I took my laptop to this shop was because they told me they could fix it in 24 hours (I explained to them several times that it was urgent that I get my laptop back ASAP-- iTech was considerably more expensive than Apple and other repair stores, but I needed my laptop repaired pronto so I was willing to pay more). 48 hours later, I received a call from the store saying that not only had they not started working on the laptop, they hadnt even ordered the parts to repair it! They now needed an additional 3-4 business days to fix it!! I decided to leave a negative review on the business Yelp page. See the attached photos that show the owners deranged responses. He actually threatens violence over a negative review. Check out their business Yelp and Google reviews to see his crazy responses to ALL of their negative reviews. This is who you are dealing with when you leave your computer with this guy! Do you REALLY want to leave a device with all of your PERSONAL information (address, phone number, etc.) with someone this hostile and deranged? There are numerous other customers who have had similar interactions. Tony and his team clearly have no care or concern for customers and their property. Buyers beware of this scam.
Thumbs up to Tony, the owner of iTech. He was candid, provided key information on the costs/trade-offs of a needed iPhone repair, was timely, and honest (true to his quote). Since my phone was an older model, he initially recommended against a repair. However, for various reasons, he offered to try something new to repair it. If it didnt work, no charge, If it did, he quoted a reasonable charge. The next day, his curiosity and professionalism paid off. The old iPhone had its reception restored and a new battery. I have recommended iTech to family and friends, and even groups I speak to. It is nice to know such people serve our community. Thanks again, Tony!
That is my experience: not only couldnt fix my iPhone 8 Plus loudspeaker, but also damaged the front camera and the structure of my phone that was LIKE NEW condition, even after I ask them to please take care with it before attempting to repair it. Replaced the damaged camera for a different one and said that couldnt do anything about the damaged they did. I could do a better job looking tutorials on YouTube, to be very honest. Ruined all my plans on selling my phone for a good price, once I had to trade in the damaged one for $150 at Apple. I would say the own me at least $200 for the damage they did. Tony is a nice guy not to be unfair, but being nice is definitely not enough in this case. I will never take any device to this place again and I suggest you no to do so as well if you care about your device condition. If every repair place is like that in SD, I know there is a niche to be explored in this city. Period.
Best place around to fix your iPhone. Please do not be fooled by chain phone repair shops... I took my iPhone to one and they did more damage then good! I then took my iPhone to ITech and he is top notch.. only uses apple products and he knows extremely knowledgeable and explains everything and his prices are very reasonable. I will never go anywhere else again.
Ripped off. Don’t trust these people. I had my phone screen done and my iPad Pro the iPad I got home and use the first time and a crack grew from the thumbprint button on fist use. Disputed charges won and then now the bank is reversing? Don’t trust this company! I’m filing complaints with CFPB requesting the bank not reverse the already won dispute and filing complaints with the state for failure to honor California’s minimum warranty laws. I got my screens fixed right at isquad with no issues. Do not use this company they will rip you off.
I am very upset because I took my phone to change my screen. I called to make sure it was fixed like at 11am. My phone was disabled when I picked it up at 4:30pm. I asked them for help but they were not able to fix it for me because they were about to close. Now my screen is fixed but I am having a hard time looking how to fix my phone because everyone gives me the round around. I just think that it would have been nice to check my phone when i called at 11am and say “hey by the way your phone is disabled” therefore doing something about it.
Got my iPhone 6 screen replaced. The place is clean, neat, bright and smelled refreshing. Tony, who helped me with the repair was very detail-oriented and careful.The service was amazing. I felt welcomed and the staff was friendly and responsible.The price was reasonable. Parking was easy.Overall, highly recommended!!
I would 100% recommend this place. This is my new go to repair store! They are friendly and very knowledgeable, they were able to fix my problem and they did it fast as well! I went in earlier today and the gentleman working there helped me fix my phone by removing some screws that were stripped and stuck, he did it very fast and accurately and did not at all ask much for the job (I was expecting to pay up a good amount, but he genuinely just wanted to help me, which shows trustworthiness in my opinion). Needless to say I will be coming back here for future iPhone needs.
My phone keeps asking me how this place was... Well, Ive been to the location on a daily basis because Im the owner of the business. Google, why do you keep sending me daily notifications on my experience at this business? I work here. Im filling this out in hopes to quit receiving notifications. So dont count this as a review. Im literally being forced by my phone or Google to write it so it quits popping up. LOL Hope it works : )PS, kinda a baised opinion, but I think were the best ; )
Totally Impressed. I have a long history in instrumentation repair so Im well qualified to quickly assess a service like this. I came for repair of my own iPhone and was completely impressed by the 1st rate tools, facilities, and competency at iTech. For this type of repair, Im confident that iTech is absolutely the best. And yes, better than Apple Inc. Fast and cheap too. There is no other business of any type that I could recommend with more confidence. If youre in the San Diego area and need mobile device repair, this is THE place.
I’m sorry for the drastic change in review but I paid almost 600 for my iPhone X and my iPad Pro to get new screens. I had to pay another company to replace the a week later. My iPad I brought home sat on my desk and later when I picked it up, all I did was press the thumbprint button once and a crack showed from under the button. Company said tough pay again. Disputed the charge and this company went to the bank and said they provided a service to keep my money. I’m sorry it does not matter how many times things go good. If a company is is underhanded and heartlesswhen they make a mistake you cannot trust them. I took my devices to isquad and was treated nice and everything is good. When you replace an iPad screen and normal use, like pressing a button causes a screen to fail,this is clearly a bad install . My guess is a wire or something was tucked under the screen and caused a stress point so that once the thumbprint button was pressed it caused a failure. That button should be able to be pressed a thousand times without causing a screen failure so this company is refusing to back their service. Go else where. I was ripped off for over 400 on my iPad work. Will never consider this company again nor recommend it to anyone else. Rather warn people that if thereAir fails you have no warranty of workmanship. Going to a attorney Tuesday with the iPad still with merchants protective coating installed for them to guide me on legal recourse. To the review below who was upset that her phone was disabled. Read the owner response it’s a clear indication customer service is so bad. They almost reprimand you and act like your crazy for wanting to depend on them. Their response is a perfect example of their attitude towards clients. We’re always wrong. Go elsewhere and save the trouble.
I went in to have my charging port fixed. I dont remember his name, but he took a look and said it was dirty. He cleaned it out and it was working perfectly. He didnt charge me anything either, and wouldnt even accept the tip I wanted to give him for being so nice and helpful. Hands down a great place, and I for sure will go back to him if a real issue ever arises. :)
Our family has used Tonys services for several iPhone repairs. He is always upfront, fair in price, and honest. He offers valuable advice to prevent issues in the future. We had a phone that needed a new battery and he replaced it within an hour, two year warranty included. The same phone needed a complex repair that only he offers. This saved us a ton of money because a new phone would have been much more. I highly recommend his services. We have used other companies in the past and none compare.
Quick turnaround, great value, and knowledgeable!
Came in on my lunch, said he would have my screen fixed in 45 min. Went to check in at 30 min and it was already finished. In and out
The technician who replaced my phone screen did a good job and for a good price, very happy, thank you!
Tony is awesome. Super helpful and very fair pricing for the work that he does. Highly recommend to anyone who needs phone and laptop help / advice in the SD area.
Employees are extremely helpful very direct and very straight forward. Definitely recommend this place 10/10!!!!!
Very pleased with professional and quick response, My cell signal amplifier needed tiny connections from the antennas to the circuit board repaired. iTech had it done and tested within a day at a fair price. Less than others I had contacted. So nice to be able to talk on our cell phones in weak signal area again without dropping calls. And, I know if I do have issues relating to the repair, theyll work with me to get resolved.
Tony is a genius at this. My macbook sat in water for 8 hours and he fixed it quickly for a reasonable price. Highly recommend.
He fixed my MacBook without charging me! Honest man! He tried to troubleshoot it first and showed me it was a simple fix! Highly recommend and will come back for more repairs!
Found this place by googling iPhone repair near me.The tech was so nice and helpful.We will definitely be going back here and we will recommend this place to all our friends and family!Thank you ITech for the amazing customer service!!!
I broke my screen on vacation and contacted iTech online and they responded within minutes. I came in soon after an he was able to fix my screen in less time than it took me to shop (
So my tale begins a few years back when I took all the time to concoct a frosty delicious margarita only to leave 90% of it in a glass next to my MacBook Pro and fall asleep. The full drink condensed heavily (it was July in SD) and water seeped up through the bottom of my computer, ruining the motherboard, battery and other components. I brought my 3 year old computer to the Apple store and the kid there told me to throw out my old piece of junk and buy a new one. When i pressed a bit harder as to what his reasoning was it went something like: Im here to sell computers - not help you get the best solution. It was a 700 dollar Level 4 repair they told me and I left wanting to chuck my paper weight(original price $1700) at their window. Luckily I didnt.Fast forward to current day, I called up iTech when my iPhone home button broke. Tony had that fixed in a flash, and for an awesome price. Super impressed, I questioned about my doomed Macbook Pro which I brought in a few days later.He checked it out for free and let me know he may be able to salvage the logic board. That didnt work, but instead of handing me back my laptop and saying good day, he went the extra steps to find me a great price on a new logic board and battery (and when we later found out I needed a hard drive, he sent a link for that too). I got all the gear I needed super cheap brought it in and Tony turned my unsalvageable computer into the very machine Im typing this review on. Five stars for service, for being super up front about pricing, what can be done, and what the best options for your equipment and wallet are. Thank you iTech!
Great service. Took just 30 minutes to install a new battery in my macbook pro. On top of that, the old battery was causing problems with my trackpad so that was fixed as well! Was not expecting that. Helpful and friendly customer service. Thanks
Excellent customer service, always great work! They fixed my iPhone when other shops said it could not be fixed, these guys are the best at what they do! Highly recommend.
Tony is amazing. My daughters Iphone had been one problem after another. He looked at it, reassured my fears, educated me on the do and donts of being an Iphone owner. Excellent customer service and didnt hurt my wallet at all. Thanks Tony. I owe you lunch too. And I am sending all my friends to you from now on.
My Iphone7 got stuck in the apple logo loop, where turning on the phone shows the apple logo and promptly switches to a black screen over and over again. I went to Verizon AND the Apple store and they both told me I need to factory reset my phone and lose all my valuable data and pictures starting from high school. Instead I came here and the gentleman fixed it within 15 minutes for the cheap price of less than $50. What a clutch save as I was willing to spend hundreds to save my data!
Went down to the shop today without an appointment, once I walked in I was attended. Guys there are super cool, explained to me the process and tested out my phone before doing any official work done. Got my mic fixed, super fast and professional work. Apple was too long of a wait and pretty pricey. Must check out iTech. Highly reccomend will be my go to spot hands down! Thanks Guys
Paid $120 pretax for the Apple-quality screen for an IPhone 8. Looks good as new! They fit us in just before closing, took barely 20 min. Would recommend!
Ive been meaning to get the screen on my 6s replaced and Im glad that I found this place! It only took about 10 minutes and the cost is pretty affordable. Definitely recommend
Had my MacBook pro keyboard and battery replaced. Roughly 60% cheaper than the apple store and the work was done twice as fast. Highly recommend.
ITech iPhone & MacBook Repair @ Times Square, fixed my hard to find HTC M9 so quickly. They were kind enough to reserve the screen on Monday till I could get there on Wednesday. Quick, professional, and economical. The guys were quite lovely. THANK YOU!
My iPhone X fell in the beach and had bad water damage. The Apple store was unable to fix it but this place was able to restore it. It only took a couple days and It works perfectly. I would highly recommend this place!
The first time I came here it right before closing on a Sunday, they took me anyway. I got my screen, battery and charger port replaced, it was done quickly and the price was great. I came back a second time for another phone fix and again the service was great! Now on my way again for another repair. Definitely my go to guy for any phone fixes, Highly recommend!!
I went in expecting to replace the charging port on my iPhone 8 and was very pleased to handed my phone after less than five minutes and be told it was working again, no charge. She was able to find an elusive lint demon lurking in the bowels of the port. Thank you! I will be back.
I will definitely return if needed and recommend this business to others. My Mac Pro had a cracked screen and I took it in for repair...1. Best price2. Quality service3. Quick return
This place provides quick service and Tony is very helpful. He was honest and transparent about everything that was needed (for both my cracked phone screen and water-damaged MacBook) and charged a fair price. I feel confident leaving my devices here and the visit saved my day (and hopefully my GPA once I get my laptop back for studying for finals).
Ive known Tony way before he had an actual storefront. Tony used to always go out and fix my families phones at Starbucks and has always done an amazing job. Recently my girlfriends phone had a problem with turning on after a battery replacement and Tony took the time after business hours to repair her phone. Highly recommend Tony for any Apple product that you may need repaired.
Brought my MacBook pro here with some issues and 4-5 days later Tony fixed the problems! 10 stars! Thanks a ton Tony!
Best ever. If its apple he can fix it period. Always upfront and has some different levels pf parts so be sure to ask.
ITech has great customer service. Tony is knowledgeable in what he does. He informed me of what I needed to have done when all I thought it was my button broken. He was able to have my phone fixed with in the day at a really great price. Now every time something happens I come back here. My phone looks great.
Charged me 357,50 to fix my Iphone XS Max screen, more then taking it to apple, wish I had researched better before taking it there.
The abilities that Tony posses is so advance, and it amazes me! He had the ability to find the smallest of problems with my phone. To top it off, he helped my boyfriend and I after his service hours, when he could have just said to come back another day! I would one billion percent recommend his service to anyone! Tony REALLY knows what he is doing!
Finding iTech was like finding treasure. In the same building as iTech is my sons speech therapy class. I had allowed my son to play with my phone and he dropped it. My screen cracked into many pieces. So, I Googled the closes iPhone repair shop and come to find out iTech was in the same building. I took my phone in while my son was in his speech class. I was greeted great customer service by Tony the owner. He gave me a quote and told me it would take about 20mins which was perfect. My phone would was repair and back to perfect condition before my son even got out of speech class. Tony did an amazing job with my phone. For the price and amount of time it took I will be coming back if something else happens to my phone.
Great customer service! They fixed up my iPhone 7 screen in just 0.5 h without even scheduling an appointment. Highly recommended!
Itech really helped me out. They repair my phone in no time at low cost...
Fast and easy great customer service kind and very helpful went the extra mile highly recommend him and will go back for all my phone repairs
Great experience overall. Replaced my Galaxy S4s power button with same day service and was reasonably priced. Supporting local shops like this one is almost always cheaper than paying for your carriers insurance deductible.
I came in after dropping my iPhone 6s in water. Luckily things werent too bad, but my sleep button had stopped working. They helped me right away, inspected the phone, explained what they saw and got my button working again....all for no charge! Have to give these folks 5 well-earned stars as well as my future business.
Love this spot man i have had my ps4 for a long time maybe 10 years and first time i fixed it was the hdmi port and he did the best job. Someone else fixed it after him someone else took it to their guy. My ps4 was a mess and now he left it again like new. New fan and no dust new thermal paste. I cant even hear the fan anymore. Like new!!! Thanks.
This guy is a thief. He will keep your computer for weeks then attempt to over change you for the repair. He removed parts from my device and refused to return them. I bought him a working laptop with a couple issues and received a laptop back that won’t even turn on only to find out many of the internal parts were missing. He will also threaten to attack you if you ask for your missing let’s back. I advise you stay away.
This place is AMAZING! I had an old iphone 6S with a broken screen, the previous owner had the screen replaced before I owned it and they were very expensive and put on a cheap screen- installed badly so the proximity filter no longer worked. At iTech, I went and bought the original Apple replacement screen, only 80$, and they did it super fast- aprox. 10 minutes!!! They also installed it beautifully, and now the proximity filter works, and the touch screen works so much better than before! I am THRILLED!
Ive been to several of the competitors in San Diego, in search of an honest cell phone repair. Others have charged what the cost of a new phone would be, and others have flat out said they wouldnt do the repair. Not here! Tony had a home button issue fixed within 15 min, and charged me for the cost of the parts! Fraction of what I would have expected, and what he could have easily charged me. Cant say it enough good things! If you have any electronic issue, bring it here!
Great service, fair price and excellent work. Highly recommended.
Put new battery in my ZTE AXON 7. Now holds charge! Nice guy, fair price. Ill be back
Both technicians are excellent. The phones were repaired on time and as promised. Good value for the price.
Ive had my iPhone repaired by Tony on multiple occasions and he never disappoints. Very professional and accommodating. Definitely recommended for any repair services that he offers.
ITech was able to replace my swollen battery on my iPhone. My screen kept popping out and the repair man knew it was because of the battery.He seemed very knowledgeable and his prices are lower than other places. The shop is inside a business building, so it may not be easy to find. But you can give owner a call and hell help you out.
I accidentally broke my macbook pro screen and called tony about repairing it. Tony was awesome to talk with and was even fine communicating over text. His prices are lower than the apple store and turnaround time didnt seem too bad. Ultimately, i had to go to the apple store for the repair because he didnt have my screen in stock, but for future needs, ill still try him first. believe the reviews, his service is top notch.
This is Literally the Top company in San Diego! With Top notch quality screen and Top notch Expertise, you cant beat it. I broke my IPhone 5s screen a couple months ago. I ended up ordering a so called A++ quality screen from another company. That screen ended up splitting on its own. So I ended up coming to Tony knowing he has the Top quality parts. He sold me his OEM refurbished screen. I slapped it on and I couldnt be happier. Looks and feels exactly like the Original! Tony is honest and will tell you exactly what you are getting! I recommend Everyone to come to ITech! Thank You Tony!
Bringing my iphone into Tony was the best thing that I ever did. Great prices unlike most phone repair places. His shop is clean and organized. Tony tells you exactly what the problem is and doesnt lie so that he could make more money. He keeps you updated with the process of your phone. He calls to tell you the progress of your phone. I showed up a little early and he wasnt there. So, I gave him a call and he rushed right over so I didnt have to wait. He showed me exactly what he did with my phone. I loved it. Finishing were great. Coming back to get it customized in a few days. Thanx Tony.
They never solve problems fully here. My phone has been having an issue with its earpiece and also it goes off unexpectedly. I have been here thrice and the issue has never been sorted fully and they are always greedy enough to demand $50 consultation fee whenever I go there.
Tony Tone provided excellent customer service. He is very knowledgeable, provided a detailed description of the work required on my items, and also provided options on additional recommended repairs. Furthermore, he was very honest and was timely with the repairs. Look no further if you are seeking a professional to repair your Iphone or Ipad . Thank You!
He is the best to ever do it. Super techy. Super nice guy. Love tony tone
Excellent job. Couldnt find any place who could fix my iPhone. iTech are masters at their art.
Best phone apple repair ship in San Diego. If they cant fix it nobody can.
These guys are very good at there Job I fully recommend them. I had a specialty item that everyone else turned me away these guys not only helped me but fixed my unit not to mention saved me a lot of headache and $$$
Perfect service. Had a hair-line crack on my iphone 6. Was trading the phone in for a credit promotion at my cellular provider and needed to replace the screen to get the full value.I walked in iTech at about 1015am on a Friday...left at about 1040am with a perfect iphone 6 screen.Super fast, professional and would use again if I ever need iphone service!
Awesome!!!! Very fast and affordable service. I highly recommend.
Quick, professional work!Very honest when it came to discussing options on repairing my cracked iphone screen.
Fast and efficient.. and best of all complimentary carbonated water :) took my iphone 6 plus S
We own the oldest Iphone4 phones in existence! One had charging issues, the other had button issues. ITech fixed them both! Quickly, inexpensively. If you have a mobile problem, these are the guys to see!!
They replaced my broken iPhone screen and it looks like new. This only took 15 minutes. Great work and service.
They repairs the screen on my IPHONE and they did it on time and atime a good price. Their office arequipment in an easy to get to location with parking . I will highly recommend them.
Not helpful. Had to go somewhere else
I took my Samsung Galaxy phone in with part in hand and Tony was able to fix it in an hour, I was so impressed with his work and service that I will return without a doubt, great work, great service great guy!
Repaired my iphone screen for price advertised. 15 min done and out. Nuff said. Thanks!
The apology is much appreciated, but the footage will also show you threatening to hit her with a computer. Thanks!
With a family of 5, and all with iphones, I have used itech several times for various issues - cracked screen repair, charging, and speaker issues - and the service is great! Quick turnaround, reasonably priced and a friendly staff.
Great job and very fast, professional
Took care of my malfunctioning MacBook trackpad, would 100% recommend!
Crazy fast service! Nice guy too.
The guy was kind enough to give me a free repair because it was so minor. Id recommend this to anyone with hardware issues on their Apple devices.
Great all around experience
Tony is awesome. .
Stopped by 2 places that could not fix my iPhone 6s. This place got it done in 20 minutes.
Fast, friendly and affordable.
Awesome!