Have been taking my car to AJ USA for years for various check-ups and repairs. Originally I went because their location was convenient, but now I go back because they are friendly, helpful, and dont try to oversell services to me. Craig in the Service Dept is always courteous and professional, and my car is usually done even before the estimated completion time which I really appreciate.

Had my Honda Civic repaired due to a car accident which was not my fault. The other party insurance paid for the damages however AJ USA completed the repairs and dis an AWESOME job. My Civic was brought back like new again just as though I first bought it. Customer service was always on point, gave me continuous updates and they sure delivered! This is what makes a company GR8. Keep up the gr8 work!

AJ-USA is absolutely the best. Why take your car to a dealer. Why take you exotic sports car anywhere else. AJ-USA is tops in service, knowledge, ability and friendly service. There prices are reasonable and better than anywhere i have ever taken a car for work.

Ordered a part on 9/6. Waited 8 days to be told ordered was cancelled and part was discontinued. 8 days to tell me that. Poor service. By the way you never sent the e mail.

I have had consistently good service at AJ. for a number of years. They are reliable, cost efficient, and expert.

People over at AJ-USA wanted a good review? Well here it is. My car was hit while it was parked, and I was recommend by the at-fault insurance to go here. After I got the estimate for the damage, I left the car for repair. When I came back to pick my car up, I noticed something was different right away. The plastic cover for the door was peeling off. It was strange since the peeling only happened on a single door (the side that they repainted after fixing the damage). I told the estimator(Mario G.) that when I brought my car in, there was no peeling occurring anywhere. The estimator told me that it was normal wear and tear and that I brought the car in that way. Thats ridiculous. How does wear and tear only occur on one door of the car, when every other door is perfectly fine. I’m assuming the peeling happened because of the tape they use to cover the car when painting it. When they were ripping off the paint tape, the plastic came off along with it. There is no damage (or “wear and tear”) to the plastic cover anywhere else besides the right back door that they worked on. I’ve uploaded pictures of all the sides of the car, including the one that has been damaged.

Great customer service when dealing with my vehicle collision. Easy transaction after such traumatic event.

Great shop great people that work there

Went there for a AAA appraisalStaff is nice and professional.A bit pricey though

Been doing business with these guys for over 25 years for all our automotive needs. Theyre 100%.

Super friendly and helpful customer service!!

Nothing but 100% customer satisfaction. Highly recommend them for your accident repairs.

I went in to apply for a job. I asked to see the shop.. Denied. I asked to speak with the service manager..Denied.. I really think it necessary to see the person when they leave an application. I went home to do more research on the shop. I like what I see and will make another attempt to contact the manager. The reviews are as expected uninformed people unable to understand how the industry really works. The rest are 5 star. Its quite clear they are a good shop. See ya tomorrow

Good value

Wow. Cant tell you how impressed I was with this place. Odd mix of body shop, exotic used cars and mechanical services. Weird location and set up, but pricing was excellent, service was very good, staff was professional and facility was very, very clean. The Ferrari and Shelby Mustang in the lobby are sublime. Definitely will go back if other services are needed.

Slow shipping, even though website stated ships within 24 hours. Then sent me one wrong shock and only seemed concerned with getting their incorrect part back, not getting me the correct one. Have had to postpone my vehicle being worked on in the shop twice due to slow shipping/incorrect parts.

I couldnt praise AJ USA enough for my experience. They have the white glove treatment down to an art. They kept me updated on the work without being overwhelming. I was updated via email and received phone calls only for things that needed my input.I really appreciate the courtesy from everyone involved in the repairs including the office, service writers, and repair technicians.I would definitely recommend this shop to anyone I know and would return in the future for car work.

Nice office, clean environment. Easy to find. Friendly staff and good service. Repair is quick. Provide shuttle service. Could track status online.

Ive been taking my cars to AJ USA for over 8 years. They always really get to the bottom of the problem and provide exceptional value. This past Friday, Greg the Service Manager really went above and beyond by helping me with a check engine light issue before a road trip planned for the next day. They had a full schedule, and were down a mechanic, but still managed to make time for my car, resolved the problem, and came in under budget. Outstanding work yet again from a great crew. Cant speak highly enough about them.

I love taking both of my cars here for various repairs (brakes, shocks, hose replacement, etc). They get me in right away, and have the work completed in a timely manner with a fair price. Thanks, Ill be back!

I did my car repair here as suggested by AAA claim agent. AJ-USA did a poor job. They didnt order the right parts for my car removing keyless entry for trunk, and argued that the feature was not originally there. They over estimated 11 business days for fixing trunk originally and then was done in 5 days with the job done poorly. Tail lamps where not aligned properly, and they didnt notice any of these obvious issues until I called out. Upon inspecting, it was evident of low quality job, despite a huge amount charged. I would have gone elsewhere, unless the AAA agent suggested this place. I heard many of them go there because of the agent and I suspect something is going on between them. I would never go to them again!

I have used AJ USA for all of my tire mounting, balancing and repairs for aobut 12 years. They have always excelled in timely, quality work at a reasonable price and without any surprises or unexpected delays/costs. I would not go anywhere else for tire related service on my vehicles.

Very fast, professional. Cheaper labor than other nearby shops. Used them for a Tire Rack tire install, very professional, hassle free. Will come back.

What a wonderful job & service!! Definitely recommend by me. Took my Audi A4 in and AJ USA gave my car back with such a wonderful paint and collision repair shop.

They do good work for a good price but they tried to sell me on a brake pad and rotor change. I got not one but two second opinions and both said I only needed pads. Needless to say I wont be going back.

Initially believed AJ to be top notch. Later felt they were pushing repairs on me. Always saying they wanted to rebuild the top half of my 540. Last X5 brake job I had was done way too soon. After completing the brake job, I received a call and had to drive back to AJ as they put the wrong brakes on my X5. Not impressed. Not convinced which brakes I even paid for. They do have a nice clean show room.

They did take care of my original problem ( drained oil and cleaned my intake ) but i came out of the shop with a different problem (brake fluid LEAK ) witch i never had AND THEY WONT EVEN LOOK AT IT and they took 4 days with the car im going to report them to CA Bureau of Automotive Repair.. this is why is hard to find honest people that work in the industry beware of this establishment.. hopefully this will get their attention..

Avoid!!!! They charged me for Honda parts and put in generic equipment. As a result my vehicle didnt operate and lost battery charge overnight. Honda is replacing all door electronics as a result. They llok good but are a fraud.

Excellent service and awesome body work... highly recommended.

Wonderful customer service and reliable repairs. My wife and I were hit by a drunk driver and took our car here for repairs. We helped by Ron at AJ USA and he was extremely friendly and helpful throughout the entire process. He assured us that our car was in good hands and explained the process clearly. AJ USA even has a cute text message system that keeps you updated. Their warrantee is excellent. Our repairs were a bit delayed but it wasnt their fault because they had to order parts which were in short supply at the time. But they made sure to tell us an estimated time line. We had some questions and minor issues afterwards and they were all addressed straight away. Our car is now as good as new thanks to AJ USA. Shout out to Ron who made this whole ordeal a breeze.

Prompt service/shipping. Even a very fast reply to my email. Would buy parts from again! A++

Weve been taking our cars to AJ USA for a few years now and we are NEVER disappointed. Great service and amazing customer service.

Yes great company got my car back a week earlier than they told me.

I’ve gotten 3 pick up dates and keep getting rescheduled, honestly thought this was going to be a good experience what a joke .

I always take my cars here, they are AAA certified and offer discounts with AAA membership.

I can say to much about this place but great place to take ur car to get it fix. And love the shuttle service white glove customer service You wont be disappointed!!!!

My brakes were squeaking on my Jeep so I called around and found out this place sells the ones I wanted- EBC performance ones, but they also had a shop! Got the brakes ordered, came in a week later, and a few hours for them to install! A bit pricier than small shops- but Id pay for quality workmanship- especially on brakes- any day!

Ordered a Fuel Pressure Regulator KIT from them and waited 3 weeks to get it. On there website it pictured the entire kit and even described it in detail. When it Finally arrived, all that was in the box was an elderbrock carb plate. (Thats it)After speaking with them they said their is a disclosure on their website that says item in picture is for illustration and may not be included. I then just called up Summit Racing and ordered the same item and got it the very next day and I got the entire KIT, not just one piece. That was false advertising on AJ-USA site and I will never look at their site again. Stick with Summit Racing.

Its been 5 days and they still havent shipped my parts. I cant believe these guys are still in business. They are cheap but you get what you pay for.

Took almost 30 days to receive 4 shocks. Ridiculous. One tie for the shock boot was missing as well? Asked for a partial refund for the delay to just be denied. Will not recommend if you are looking for fast service.

From reservatiom, reception to service and follow-up, AJ-USA USA DID a good job.

Courteous, friendly, professional service in a clean, pleasant environment. Prices lower than comparable services at car dealerships.

They had what I needed. Friendly.

Very nice, clean establishment.professional and friendly

After replacing spark plugs, engine gasket the idling went to worst. It’s going up and down and unstable.

Reliable. Great work. Friendly staff

Highly ethical, thorough, and friendly crew

Greg is very friendly and professional!

Car sales and service shop.