user
Rosecrans Car Wash
3768 Rosecrans St, San Diego, CA 92110, United States
Appearance
Rosecrans Car Wash

Comments
Ro
Review №1

Their father is a great human being so no wonder the daughter and son are exactly the same. Ill take my vehicle no place else. Plus, they have very professional and capable employees.

Lu
Review №2

I paid 27$ for my car to look the same. It took them 5 min & Nothing was cleaned right. They left water stains everywhere & barely vacuumed anything

Gi
Review №3

Great definitely recommend this location Brian is amazing at what he does makes you feel like family. This is definitely my go to spot. The customer service is great and will never be forgotten

Wi
Review №4

The service here is always great !Multiple options and they do excellent job.They always treat you respectfully. Already 3 years coming to this Carwash, 100% recommended .

Ma
Review №5

Poor customer service is an understatement. I’ve gone many other places for much less and far better service! Car still had dust on the dash, it was evident the seats weren’t vacuumed, and even the cup holder wasn’t touched. Worse than that was the owner’s response to simply asking for it to be re-wiped down. Was told “I decide what you get.” Needless to say, I won’t be going back and I wouldn’t recommend this place to anyone.

Ed
Review №6

Great customer service, full service hand wash and interior cleaning. Detailing available. Full sized truck for under 40 bucks. Military discount. Awesome dudes

Vi
Review №7

There were streaks throughout my car both inside and out. I had to hand wash my windows after leaving the place despite purchasing the deluxe package. Ive been to other car washes in the area and have received better service. The owner was cool though.

Ca
Review №8

Spent $50 for deluxe clean and poorest car wash I’ve ever experienced. Politely told owner car was still filthy and his demeanors completely changed. We requested 2nd clean and was still poorly cleaned. I asked him to look at it and he tried to sell me his mini detailing. He argued that a basic clean needed a more expensive detailing. They didn’t wipe out change holder and seats had spots that I could remove with my finger. I asked for a refund and he begrudgingly had a very sweet lady go over it again. Much better but still his attitude and lack of caring ruined it. Don’t go here if you want good service and owner could care less.

Li
Review №9

Such amazing people, very friendly. We use the diy dog wash, so nice, great value!! ❤️ 🐾

Da
Review №10

One of the friendliest customer services at a car wash and they don’t keep pestering you with up sells. Simple, clean car wash with no fuss!

Ch
Review №11

The manage was very nice and was really hoping Id like this car wash but I was very disappointed. The wall was OK but the drying was poorly done. I didnt realize it until I got out of the car and saw water spots all along the doors. They hadnt dried the the area where water pools up and when I drove it splashed all over the side. For thirty dollars I expect a spot free car.

Se
Review №12

Always a great experience, family owned. Drive an Audi so I love that they do all hand washing. There is a frequent car wash program that shows you to get a free wash. You can also buy washes in bulk. Though, you can only buy one type of wash in bulk. It would be cool if you could mix and match and make your own 5 or 10 wash package. They also have a dog wash spot.

Ke
Review №13

My car looks brand new and it’s 10 years old- and I’m a smoker. They did an excellent job and were super quick, the staff is incredibly friendly they make you feel very valued and welcomed. For sure my new spot.

Ra
Review №14

I really wanted to like this place. The owner was genuine and very kind. The employees doing the work are the sloppy and terrible at their job. My truck was left with dripping water everywhere, the windows were left streaked, they forgot the air freshener. As I watched them work on my truck they all slowly walked away and grabbed their food and sat and ate while they watched the one guy they left behind finish the job. I was fooled for purchasing the VIP Package and paid 30.00 for something a hose and Terry cloth in my drive way could have done. Avoid this place. A true hand wash place with gleaming results can be found on Convoy, its worth the drive if your care about your car.

Ja
Review №15

Owner is awesome and the staff is killer! Make sure you ask owner for a deal on detailing.

Ma
Review №16

They did a great job. The mini detail made my car look new.

Ma
Review №17

Paying over $30 for a car wash and they can’t even put the mats back where they belong or semi clean the wheels. You will have a better wash at a $5 gas station wash.

cr
Review №18

Bit disappointed mats were not removed seats not lifted when vacuuming. 1.5 🌟

Ri
Review №19

These guys are awesome. Family run business. Pay cash and you get a free bottled water. They have a frequent wash program also, where you get a freebie after a certain number. Quick, good washes.

ch
Review №20

Awesome place! Very friendly and car came out great!!

Ki
Review №21

Simply the best! Pricing, service, quality, staff. Attentive, thorough, and professional!

Da
Review №22

Great service! Had a rental for the week, they went out of their way to clean the mats and floors.

Ch
Review №23

My wife has had some time between car washes and her car was filthy. It was finally time to bite the bullet and get it done. We were in the area and it was the one hand wash we could find so we gave it a shot. We were not disappointed! Other car washes we have experienced left debris in the trunk and in crevices, not here. The car was immaculate. We talked with the owner and he was very professional, courteous, and friendly. It is moderately priced, but I do not mind paying for a GREAT wash; it saves me time and energy and it is worth it in my opinion. I plan on taking my car in very soon.

Pr
Review №24

They didn’t dry my car from the front correctly and the water dried up and stayed like that 🥴

Ho
Review №25

Stellar car wash. All done by hand, and done with care. 10/10 will be going back very soon!

St
Review №26

Great customer service and attention to detail. Wouldnt take our Tesla anywhere else.

An
Review №27

I was glad after service but place looked as a mash.

Al
Review №28

Ive been to this car wash 10+ times and havent had an issue. However, today before I brought my car in I noticed that I had 2-3 bucks of quarters in the change section of my console. I considered removing the quarters, but then decided to give the Rosecrans car team the benefit of the doubt because they have been great in the past.Sure enough, every quarter was gone when I received my car. I called the manager to notify him, and his only explanation was that they were vacuumed up... yet I had still had plenty of pennies and nickels. I tip these guys $5 every time I come and I have the baseline expectation that they would not steal something that didnt belong to them.I wasnt going to write this review, but something about his reply didnt sit well with me as fundamentally his message was that he didnt believe me, his customer.Not sure how I can come back here, even though it was my car wash of choice. Please think twice before coming here, and if you do, dont leave any change out.

Tr
Review №29

Very friendly people and a great deal for the hand car wash. Sometimes they dont hand dry the car off so well, but overall Ill keep taking my car there for the hand wash

Co
Review №30

Great place for total car car inside and out.Very professional

Ha
Review №31

I took my step daughter car to get cleaned so we can sell it . The car was filthy never seen anything that dirty the manger asked me to leave it for 3 hours so they can get it clean . He called me after 3 hours I didn’t recognize the car .. omg I can’t thank you enough for the great service. Awesome customer service.

Zy
Review №32

This is my first day in San Diego. I was looking for a car wash and happened to drive by this place. I’m glad I stopped. I won’t be going to any other place. They do a great job, the prices are amazing, and the owner knows what’s up! Best customer experience I’ve ever had hands down!

Je
Review №33

They ALWAYS do such a great job!!! They get everything done and cleaned every detail of my car. The staff are super friendly and owner is beyond helpful and well mannered. This place knows how to treat customers and their vehicles. Always recommend this place.

Da
Review №34

They get all the dog hair out of the car and hand wash the car. Excellent service.

Le
Review №35

After A trip in to San diego a friend and myself took our cars here.Right off the bat they noticed our wheels and offered a track less wash.We are very particular and apparently so are they.The cars were spotless and we couldnt be happier.This is the best handwash in san diego hands down.

pu
Review №36

Very friendly office staff. knowledgeable helpful and upfront. prices are very reasonable. staff did an amazing job on my car. understood that I was pressed for time and made sure that not only was the wash completed in a timely manner, but, my car looked fresh off the lot inside and out. definitely going to come back whenever I need to get my car cleaned. a+ all around.

Sh
Review №37

My husband loves coming here to get the car washed and vacuumed. The staff is very nice and professional! Definitely reccomend you getting your car cleaned here!

J-
Review №38

Very disappointed! I spent 39 dollars for the deluxe car wash. When they gave me my car back, the inside was only partially vacuumed, windows were never cleaned and the floor mats were never touched. I had to borrow a cloth from the attendant to finish cleaning the interior myself. The management is very nice, but the quality of work from their staff is sub par at the very least. Definitely not worth the amount of money they charge.

Jo
Review №39

The service was fast, they did a good job cleaning the car. Ill rate them with 4 stars because I think its a little bit overpriced.

Cl
Review №40

Always a pleasure to go! The staff are the best.

Ro
Review №41

Friendly family owned business. And they always make you feel valued

Pe
Review №42

The quality of car wash that one receives after coming to this place is definitely impressive. From their easy to navigate purchasing kiosk, to their simple, yet sophisticated car washing system, Rosecrans Car Wash Express Car Wash has left me in awe.

Cl
Review №43

Quality work everytime.

K
Review №44

Great staff! Great Clean every time!!

La
Review №45

Really good place to take your car. But they close early so plan for that. I’ve always been satisfied with the work they do as well.

Gr
Review №46

Great wash for a great price .Fast, friendly service.Family owned and operated, help support your local businesses.

Le
Review №47

Awesome hand wash place. Offers military discount. Offers cash or card tips. Owner is great, professional and friendly and all prices are fair.

Do
Review №48

Great carwash for those days you take the dogs to OB, they have a dog wash station too. Its actually really good (dog wash warm H20). I drive a full size 4X4 costs $80.00. + tip, dog wash is $12.00, Monster $4.00, total time there, 40-60 minutes.

Jo
Review №49

Hands down the best place to get a car wash. They treat everyone wonderfully and to be honest, my car has never looked better after I got it washed.

Ch
Review №50

Excellent customer service

Er
Review №51

First time here. Great experience! Reasonably priced and the owner is all about customer service and making sure the cars are taken care of.

Pi
Review №52

They need to clean their rags my car was still dirty and I paid for (Vip Wash) Strongly dislike not getting my money worth

Ch
Review №53

Hand washing is so much better than the foam washing of most places. Guaranteed to get all of the dirt off the car.

Je
Review №54

I love this place. I’ve been coming here for years now. I leave with my car smelling amazing for days.

Pe
Review №55

Don’t come on a weekend unless you’re ready to wait 45min- 1hr for your car to be washed. They do a great job but weekdays are tons faster! 👎🏽

Ra
Review №56

Friendly owner, great service, 100% hand wash. Highly recommend!

H
Review №57

Went here out of desperation needed my car looking perfect real quick. A lady waaaay out of my league said yes to a date. CAR teashed. They put a spit shine on it. Rolled up looking good on there driveway.thank you guys you save me!oh and now we steady....5+9= my relationship

Jo
Review №58

Great service for a decent price! Recommended this place to my brother who had a sports car and is picky and he started coming here too :)

Jo
Review №59

Fast (no one else was in line), friendly, great price, great work. Cant beat old fashion hand washing! I was in the area and needed the wifes car cleaned. They did the job great! Will be back!

Am
Review №60

It’s nice they have a buy 10 get the 11th free card, which is why it isn’t one star. I pulled in at 1130 am and no one was in line. No one came to help me so I went inside. The owner came out to help. Then my car sat there for 15 minutes before it was even opened in order to vacuum it. I paid 22.95 for a REGULAR BASIC WASH and sat here for over 40 minutes waiting for my car, THE ONLY CAR IN LINE. I sat in their super nice shaded waiting area and watched 6 workers hanging out in the shade on their phones. After I use my free wash I’ll never come here again. It’s gone DOWN HILL at warp speed.

Se
Review №61

I have brought my car here a dozen or so times and they have done a great job. Completely touch free/hand wash so you will save your paint. Staff is really nice.

Mi
Review №62

They always forget to use the compressed air to dry out my outside mirrors. So every time I leave there, the water drips and leaves water streaks on my door and hatchback

Je
Review №63

I was so excited to find this place and get an interior detail and car wash. While I was paying the man, whom I assume is the owner, was super friendly... flash forward 3 hours and I finally asked if my car was anywhere bear getting done and the owner was very dismissive while the poor detailer looked at me in horror, I can only guess because they forgot about my car. The guys did amazing work and my car was the cleanest it had been in a while, then I noticed that a few items from my car were not replaced in the rush of getting my car completed. One of these items was my front license plate I had waiting for a new license plate holder. I have tried to call multiple times to get my items back but have not been able to connect with anyone. Super disappointing.

Ke
Review №64

Modern car wash with a friendly, honest and hardworking owner on the premises. The one-hour mini detail for $69 is a good way to make your car sparkle.

Cl
Review №65

DO NOT GO HERE! This was the worst car wash ever! I paid for the deluxe car wash.... I think if I drove through a sprinkler it would have cleaned my car better. They didnt even touch the inside. When I told the manager, he had the audacity to say, it cant be that bad. I will never go back!!!!! There are other car wash places near there that are way better!

Sc
Review №66

Always do a great job, people here are friendly. Ive been coming here for years, its the only place I go to. Highly recommended!

An
Review №67

Efficient, fairly priced, car still looks awesome a week later!

Ar
Review №68

Use to get good service and would even give gift cards to friends. I had to start walking around the car because they would only do the part that shows from the customer seating. Last time, I asked the owner if they could do the inside of the windows. This is with a deluxe wash. Did they do it...nope. so I drove around to show the owner. He said he was short handed and it was really hot outside. I think you should close on hot days if your employees arent going to give you what you paid for, think Id fire the employee too.

Ja
Review №69

Been going to Rosecrans car wash now for over 15 years. They always do a great job and if i see something needs to be wiped down they do it without asking questions. Love this car wash!!!

Al
Review №70

Been to several car washes and Rosecrans Car Wash is by far the best! The detailers never hesitate when i ask them to do a little extra work on my car. Been going to that establishment now for over 15 years!

Jo
Review №71

They didnt dry my car off properly so there were a bunch of water streaks. They also caused a bunch of micro scratches on the hood of my new car. Cmon guys!

Ja
Review №72

Outstanding friendly service. I recommend them to everybody. I will definately come back when I am back in town. Jim Mantia

be
Review №73

If you want a good job done on your vehicle avoid this place. Brand new truck looks worse then when I brought it there. I suggest you save your time and money, find somewhere else. I never write these things but damn .. it’s upsetting

ro
Review №74

Took my Dodge Caravan here after driving to Tucson resulting in heavy dust and road grime . For 20 dollars inside was vacuumed, dash wiped down, and glass cleaned. Power wash with hand detailing removed most of stuck on bugs. Well worth the price.

ga
Review №75

Great deal, amazing quality of work and great owner, manager and staff... Job well done

An
Review №76

They just broke my rear view mirror completely off (its dangling) and told me that it was the fault of the Lexus dealership for not putting the mirror on correctly. I told the manager I watched their guys handle it roughly and asked him to please have some integrity and pay for or have the mirror fixed, no excuses. He said he was a, car expert and knew somehow that my mirror wasnt placed on my car properly. He then told me I could bring the reciept for the work to him and he would consider paying it. To me that means no, he wont be stepping up to the plate and doing the right thing and just wanted to get rid of me. If that changes and my repair is paid for properly I will change my review. Im simply asking for honesty to put ahead of greed. It wont cost much anyway.

Sc
Review №77

They always go above and beyond, great customer service and wash quality. Highly recommended, check this place out!

61
Review №78

The place sucks. They dont clean your ride the right way. Very sloppy.

ja
Review №79

Did a good and fast job.

Ez
Review №80

This place is ridiculous. Seriously the most half-assed, lazy car wash Ive ever gotten. I know it sucks to wash/dry cars in the hot sun but the quality of the service here is laughable. Dont waste your money. I tried twice, there wont be a third. I wish I hadnt rewashed the tires so I could show you pics. I was stupefied.

A.
Review №81

It’s fine, felt a bit rushed, kinda crowded

Ro
Review №82

Supporting small business owners and workers were nice and my car came out like it was brand new.

Jo
Review №83

Quick and easy!

St
Review №84

Convience to the max

Jo
Review №85

Great service 👏

Tr
Review №86

Best car wash in Point Loma area. Great service 🙌

ch
Review №87

Always a pleasure to have my ride washed here!

Sc
Review №88

$19.95 for a basic wash and vacuum and the finished job is awfull. Total ripoff.

Pe
Review №89

Excellent service...

MA
Review №90

Do a great job on my Jeep. Well worth the money.

Jo
Review №91

** DO NOT GO HERE ** DO NOT GO HERE ** DO NOT GO HERE *** DO NOT GO HERE **They dont even deserve 1-star.$26 for their deluxe car wash (their websites current pricing is wrong). When I drove off, I noticed a huge spot directly in front of me on the windshield - grabbed a napkin and cleaned it off. After this I started noticing all the other misses.Did not clean/wipe the dashboard (visible layer of dust still in place)Did not wipe the side doors (visible marks on both the passenger and drivers side)Drivers side door pockets still had trash in itRear view mirror still dirtyIt was very obvious that besides the vacuuming, the interior did not get any attention. I called them and told them of these things and the owner asked me to take the car back. I did this only to be brushed off by the owner back to the people doing the final drying/wiping. I stood there for a good couple of minutes while his employees around me just ignored me - good thing I speak Spanish and was able to get the attention of one of them. He came over and I told him what I saw wrong, he half-assed the dashboard, the driver side door, and the rear view mirror. When I pointed out all the other missed spots he proceeded to tell me that they couldnt get them out. I asked for his rag and wiped them off...as I did this he walked away. I ended up wiping the interior myself.Very disappointing - even after giving them a chance to fix the situation. Mind you, I kept my cool the entire time and did not go off on them like Ive seen some other people do. I will not be going back and I recommend you dont either.

Jo
Review №92

My main car wash spot. Very good

Ja
Review №93

A good number of washing spots and a great amount of setting can help you get a professional car wash on your own

Mi
Review №94

Been going here for the past year. Really nice, good wash, reasonably priced

Da
Review №95

Meh, hand wash and dry is nice, but the dry did not go so well.

Be
Review №96

Fast, friendly service. My wifes car looked great!

Am
Review №97

Ive been here 3 times, the first was pretty good I paid for shampooing and they did a good job provided a passenger puked all over, however the next two times I came it was half assed, they missed details and one car nearly drove right out of the wash into the street and into another car a customer had to run in and stop it from crashing!

Fa
Review №98

You have to negotiate. Otherwise theres no value.

Kr
Review №99

Super nice staff, I wont be going anywhere else!

Ch
Review №100

This place hand washed and then hand waxed my car for only $49. Excellent prices and excellent service.

Information
27 Photos
100 Comments
4.1 Rating
  • Address:3768 Rosecrans St, San Diego, CA 92110, United States
  • Site:http://rosecranscarwash.com/
  • Phone:+1 619-298-0624
Categories
  • Car detailing service
  • Car wash
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
Similar organizations