We rented jet skis from Paradise Point. Overall, the experience was good. Check in process was quick, the staff was welcoming, and the jet skis were in great condition. They allowed the full 2 hours to ride jet skis from getting in the water.However, we kept our belongings with the rental staff and my friend had $500 taken from his wallet in their safe. We called the manager and he was off-sight and promised to look at the security cameras the following day. 4 days have passed and still no response from their staff. We tried calling the next day with no success. I do not recommend keeping personal belongings at their location. Otherwise, the rental process ran smoothly.

This is an easy 5 star review. Weve rented a lot of boats in San Diego but renting from this location was an incredibly pleasant experience. Kelly, the dock manager, gave us exceptional customer service from start to finish. The boat was clean, in great condition, and the entire staff was super friendly. Weve definitely found our new go to spot for boat rentals and cant wait to come back in the future. Thanks, Kelly!

We arrived but the staff did not let us get into the parking lot. He said there was no more parking place, and yeld to us. But our friends took this picture to us.

We rented a 22 foot keel boat with a mainsail and jib at the last minute. The boat was in immaculate condition. The staff was friendly and flexible in accommodating our needs. The location of paradise point was east to get to and had plenty of parking. The conditions on the water were a little crowded in spots but there was plenty of room to maneuver. We will definitely be returning. 😀

Big thank you to the staff at Action Sports Rentals for going above and beyond today! We have rented sail boats many times over the years. During Covid it has been a way to enjoy being on the water and away from others. The boats are always in great condition. The staff is friendly and helpful. Enjoy a nice day on Mission Bay!

Its a great place to rent a sail boat.

Fun boat ride!

Terrible company, do not recommend.Booked a reservation for jet skis at the last slot they had before they closed. Lady on the phone was super friendly and helpful, but she didn’t provide any information regarding getting there 15m earlier because “set up is needed before jet ski is ready to go”. I get a call the day of, 20m before my reservation, as I’m hopping on the Uber to head over there, with a lady on the phone “letting me know that I should arrive 15m earlier”..... literally 20m before the actual reservation time. Couldn’t you call earlier in the day to make sure I got the memo?As I’m Ubering, I call them to ask more clarifying questions. It takes like 4 calls until somebody picks up the phone. Reese is on the line. I ask him if I’ll get the full hr if I arrive at the set time. He says no. I ask him if they can apply a discount since I’ll get only 45m. He says no. I ask him I want to cancel my reservation, he says they can’t do that. I get frustrated on the phone and HE HANGS UP!I finally get there, talk to him in person to basically hit the same wall. Frustrated that I Ubered all the way there from Downtown SD, I left and flagged the charge as FRAUD.Terrible experience and Reese should be fired for an awful service to customers.

The tiller didnt work, so it wasnt much fun.

Great staff and boats. Great service too

We rented a Jet Ski at the Paradise Point location. The staff was awesome! Very nice and friendly. Equipment was in great condition and we had a blast!

My family has been renting boats on and off here for over 50 years. Weve never had a bad experience. The boats are clean and in good condition, and Mission Bay is a beautiful, safe place to boat.

The staff are knowledgable, thoughtful, and on top of things. The equipment is well cared for and in great condition. I had an amazing day on Mission Bay with my daughter and I highly recommend Action Sports!!

The staff at the Catamaran facility werent helpful at all. No help getting in and when we got back to the beach? No one came up to us to assist us from the boat to get onto shore or get out...all the other rentals I have ever done in the area did this and were super helpful.

Great crew here, tons of options for land and water based activities. jet skis, various motor and sail boats are just some of what is available. I rented a paddle board for two hours here. The marker on the map is a little bit misleading though, this is the rental office for the bikes and land based activities, the rental office for the water based activites is located on the pier you see on the west part of the island.

Excellent customer service and convenient location. I rented a Catalina Capri 18-foot sailboat, which was well-maintained. Great place for a casual sail with friends.

I was there on Easter and rented a Jet Ski for two hours. I left my Leupold Binocular inside the little office building. When I returned they were gone and none of the staff seemed to know where they went. They saw me with them and when I asked the guys that work there all of a sudden no one knew what happened to them. You dont expect someone to still from a place like this. Not very happy right now and will not rent from them again.

My family had an amazing time, the crew was fantastic. 👍

We rented a boat and then a kayak. Staff member Ricardo was very nice. Thanks:)

Love this place, always very helpful and do safety check with the kids. Thanks

Friendly folks and well maintained boats