I had the best service from a store EVER today!I bought a new built in oven/ microwave from Alex at Dewey,s on Saturday, had it installed on Tuesday and could not get it to work. After 2 hours on the phone with Whirlpool on Wednesday still no luck. I called Alex and he took all the time necessary to walk me thru it and get it functioning properly and sent me the full owners manual which I could not get from Whirlpool. I will never shop for an appliance anywhere else again.
It’s a smaller size store but has a decent range of brands to look at. Was looking for a refrigerator. The sales guy was friendly and patient. No sales pressure and tried to be informative and seemed willing to give the pros and cons on different brands. Pricing seem pretty much msrp but with covid supply shortages it seems to be more of a sellers market right now. They didn’t offer one brand I’m interested so will need to visit another store. However, if pricing and delivery is comparable I will consider them for the purchase.
Deweys did an excellent job helping us choose a dishwasher that was right for our needs. Because of the supply shortage of appliances I had to contact Dewey‘s three separate times and each person I spoke to was equally helpful, knowledgeable and patience with all the questions. We have used Dewey‘s for years because they consistently have Competitive pricing and outstanding customer service!
Called at 3pm today needing a fridge tomorrow….to be delivered on a Saturday! By 4:45 I had a fridge paid for with delivery set up for tomorrow. Quick easy professional service and reasonable prices. Thanks for a great experience guys!
What a wonderful experience we had working with Alex Haynes, the owner of Dewey’s. Alex helped us find the best appliances (range, oven, dishwasher and microwave) for our home at the best price. The installers were polite, careful and efficient. The appliances transformed our kitchen. We will always shop Dewey’s for the personal touch, honesty, helpfulness and top quality products. We are already referring them to all our friends.
Attentive, reliable and exceptional communication. Alex Haynes is an expert in his field - for my clients and for myself, I know Dewey’s will get the job done right every time.
I cannot recommend Alex and his team with Deweys Home Appliances enough. We found ourselves in a dire situation where we needed to find specific Bosch (or like-kind) kitchen appliances, and we needed them delivered and installed immediately. Alex was quick to action and found every item I requested and was able to get it IN MY HOME, installed and ready to use quicker than the contractor working on our insurance job. Alex was flexible, kind and always ready to help. He helped make was has been a nightmare situation for our family so much easier to deal with and I cannot thank him enough. I will never look to any other Home Appliance Store before I first head to Deweys and I will tell anybody and everybody to give their business to this local company. I wish more people ran their companies and treated people the way Alex did with us and our situation. Hed get 10 stars if that was an option!
I have been buying appliances from Deweys for around 30 years. I have purchased apartment grade machines to high end ones. Never once have I had a problem with the quality of the product or the installation of the machines. I have purchased washer and dryers, refrigerators, microwaves and ovens. I would never go anywhere else to purchase appliances. I would research the product before I bought it, and if there was questions I couldnt get answered I would ask Alex and he would steer me in right direction. I have always found them to be extremely reliable and honest.
Great service, fair prices and quick turn times. Boom!
Dewey’s is perfection.In the age of “Big Box” stores and internet shopping, Dewey’s competes by offering competitive prices, great service, and hometown support.Yes, we researched ranges online and learned as much as we could. Then we went to Dewey’s and talked to Scott. He clarified some issues, showed us several brands/models, and even pointed out one we’d never heard of. Wait, what’s a Fulgor Milano Sofia??It’s the range in our kitchen now!Thanks Dewey’s and thanks Scott.
Great place to buy from. The owner Alex will go out of his way to satisfy his customers!! I will shop there again.
Highly recommend shopping here. You really get the mom and pop store service here. Manny was excellent. Continued to follow up with me on some issues I was having with my refrigerator. And prices were great!
I called Deweys for appliance repair- my ice machine was leaking water inside the fridge box. It took some investigating, but they were able to diagnose and repair it at what I thought was a reasonable price.The technician Erik was courteous, on time, and clean, and did an outstanding job. It was pretty cool... he was able to look up the part on his phone and provide a real-time quote.I have used other appliance repair companies in the past, but will only use Deweys moving forward. I highly recommend them if you appreciate good service at a fair price.
Great sales staff and excellent installation crew. Highly recommend!
Incredible experience from start to finish . Scott was awesome in helping us select the perfect appliances for our kitchen. This was followed up by a perfect install by Victor and team. They were extremely careful and awesome attitudes! Thank you very much to all! We will recommend Deweys to everyone!!
My #1 priority is getting the best value for my money. Not only does Deweys beat the competition (including Lowes, Home Depot, etc) but the added value of absolutely superb customer service from start to finish makes it a no-brainer for me to loyally patronize Deweys. What strikes me the most (and surprised me greatly, from the first time I bought appliances from them a decade or so ago) is that they dont just push for the sale and then leave you hanging out to dry if anything goes wrong. Whenever Ive needed warranty repairs, have questions or concerns about my appliances, or simply need advice on the best options, Alex and his team are always available -- usually on very short notice -- to help. Ive confidently recommended Deweys to countless friends, and all have had the same exceedingly positive experience. Going the extra mile counts huge in my book, and Deweys does that in spades.
Alex got us our new GE washer and dryer when Costco couldn’t and his price was better! From ordering, delivery, setup and haul away. Great all around experience start to finish!
We needed a freezer. Deweys to the rescue. Great delivery and setup. Fair price. Great service. Support local business in San Clemente!
After a bad experience of all things appliances at Best buy we went to Deweys and they made it all better. Highly recommend for all your appliances.
OMG in and out no problem, good price and what I wanted was in stock 😁
I love Dewey;s, the sale people are wonderful, knowledgeable and friendly.The reason for the 2 stars is for the person in their repair department. I always dread using Dewey;s for repairs mainly due to the fact I have to go through, I think her name is Marsha, she is extremely curt, not friendly at all. She would be the only negative at Deweys, thank goodness I dont have to speak with her when ordering appliances.
Great appliance store in San Clemente. Keep it local and shop at Deweys.
Love the selection of appliances. The Cox store inside is great. Ill be back when I win the lottery. #supportyourlocalbusiness
Needed a new cable remote control. Didnt have to wait very long. We were in and out pronto. Love having a store like Deweys so close to home.❤️
Purchased a new washer/dryer (SpeedQueen) from Deweys after thoroughly researching the brand and models prior to our visit. Salesman was friendly and knowledgeable, providing an honest opinion regarding the appropriate capability for our needs. Delivery was prompt. There were no additional delivery fees, unlike other small appliance competitors in the local area. Delivery technicians installed both units quickly and provided a function check. A small cosmetic blemish was noticed on the washer after installation. The manager and salesman were quick to apologize and offer to replace the component free-of-charge. Overall, my experience with Deweys was overwhelmingly positive and a textbook example of superb customer service.
Alex was very helpful, we have purchased all new appliances from Deweys. They stand by their warranty and make sure that everything is installed properly. They under promise and over deliver! We shopped around for a new fridge and found the best price at Deweys and got the opportunity to support our local San Clemente business. Thanks again!
I loved the knowledge, honesty and smooth install process! They are my go to appliance guys in all of Orange County. :)
Deweys repair tech Rob is awesome. So patient goes above and beyond to help.Thanks Rob
Beautiful display of appliances. Great customer service. Too bad the City wont allow better sign displays. Easy to miss location if your driving southbound.
Im an actual customer. They matched and beat internet prices. How many stores can you talk to and deal with the actual owner? Follow up service is exceptional unlike big box stores. Why go anywhere else?
I called Deweys to service a freezer that I bought from them. Eric came out. stayed 1 minute, moved the ice shovel & said it was fixed. continued to have problems with the ice maker so called him back again for a 5 minute visit, still not fixed. Called back a third time with no resolution.I spoke with a representative at Deweys who assured me Eric has been doing this a long time & is very good. After 3 service calls from Deweys, I called someone else who worked on the freezer for over an hour, fixed the problem & ice maker works great. I was very disappointed in Deweys repair service.
The seviceman was fast and good,nice guy thxxxx
Been coming here 30 years always great service and good quality.
Called Deweys for a TV installation person they gave me Waynes nber he came and got my TV up my wires perfect remotes all working . Thanks so much
Deweys has the best prices and the best service around. To top it off, Deweys is locally owned and is supportive of the community! You cant beat Deweys!
Wonderful personalised service and they have a full array of products including microwave ovens, refrigerators, stoves and diswashers at prices less than the big box stores. Support your local business. Try Deweys! Youll love it!
This place is the best!!! Great locally owned store with the best service and great prices.
Never had a problem here. Small yet friendly staff. Would visit again.
Buy local, the staff is ultra knowledgeable and the prices rival big retailers.
Tried to get help with fitting a built in micro wave oven and gave them the measurements while in the store. I was treated like I didnt know what I was talking about. Very insulting. Customer service was horrible. I will or not recommend shopping here ever.
Fast convenient service
Amazing Staff
Great service!
Fast and efficient
The serve and prices and they stand behind there products
Great service.