Arrived earlier then stated time & was fully equipped with ALL tools needed. I would highly recommend this Co. and will be requesting for them next time I need roadside assistance.
Thank you so much Nick and Sons for saving me in a pinch. Alex is a top notch service provider. Very courteous and helpful! Thank you again!
Very Professional and experienced! My car needed a special tow due to the way it was damaged and after having my insurance send upwards of 5 tow requests, Nick and Sons towing was the only service able to complete the job! Would highly recommend to anybody in need of a tow, especially to my fellow car enthusiasts who have lowered vehicles!
Amy was very helpful and Alex was amazing. What a pro.
These guys are the one in SBC!! They gave me a driver who only been trained on the job for 1 month and man if i didnt ask he would have fooled me for a 10 year vet! These guys are punctual, careful with your low profile and cheapest in the area behind others. Quoted 2 bills from Central Ave in SBD to navajo Rd in Apple Valley. Granted Tows are not cheap, neither is maintaining those vehicles. Stop pondering give them a call. They accept card and cash. Thanks guys, your in my contacts!!
I called Geico roadside service because I locked my car keys in the trunk. These people showed up quick and the guy who helped me was extremely professional. Thank you Nick & Son’s!
Pablo was great, he arrived quickly was professional, fast,Efficient and got me on my way in no time..thanks-you guys saved the day!! great place to call for help.. definitely will call again when Im in need of help with my car its great to know as a newly single mom that theres such an establishment with such great employees to come and help me out when I need help with my car
Awesome people very on time, courteous on the phone. Helpful to the Max!
Great company, the service was outstanding and the driver was excellent.. i hope i wont need it agian but if i do im definitely using this tow service.
The prices are really great compared to others in area. The estimated wait times are pretty accurate. They call when in area. Friendly service. Cant see me wanting to use another company.
Towing services was pretty cool I just dont like the fact that when somebody say one price tow your car and then its a total different price when they get their tow your car but gentleman was pretty cool
Im giving one because I cant put none. Is 3:40pm and the company was assigned to me since 10am. They never show up and when we call no one answer. I was 10 minutes away from them.
My Insurance called them, after another company let my wife waiting on the heat for more than 2 hours. (Battery issue )Alex go there to help faster than expected. I would like to thank, Alex great customer service very profesional and polite .
Alex showed up at my house on time and with a smile 😃 ! He did the job quickly and then recommend aplace for me to go and findwhat I needed. The office staff was just as helpful and pleasant as well.
I got their service via Geico and everything was smooth and fast. Great company!
1st day at work and my car wouldn’t start. Called my insurance and they sent Nick and Sons. Stressing that I wouldn’t make it in time, I called them for an ETA. While on the phone with Amy, I explained my situation at work and the need to get there on time. She was so sweet in assuring me that they will expedite someone to me. From my initial call to insurance and when Alex showed up was around 30 mins. Thank you, Nick and Sons for your exceptional service and getting me to work in time.
Customer service was great! They were very helpful with my situation! They driver was very polite and friendly and helpful!! Definitely keeping their number saved along with with their business card saved just incase I have another issue. Thank you!
Very pleased with the service! Came on time and fixed my tire. Very happy thank you again
On timeOn the problemOn targetProfessional through and throughThanks for getting me in the Road againAlex the technician is one of the best roadside help one could get...he really knows his cars and he gets it done above and beyond
Luis, our tow driver was very courteous! Made my daughter and I feel safe and assured us we were in good hands. He even took the time to show us how to get into the tow truck safely using the hand rails. Which also was very clean, smelled amazing, and comfortable kinda fancy sorta way. All State send Nick and Sons Towing to rescue my daughter and I from being stranded on the freeway which didnt take long at all. Fast and Friendly Service!!! Absolutely Outstanding!!! Thank you Nick and Sons for sending Luis to the rescue!!! Definitely recommend them 💯💯💯
Alex was prompt, courteous and extra helpful. I thought I had a flat tire. Turns out it was low tire pressure. He put air in all 4 tires and made sure they were all at the correct pressure. I was so stressed out...I know nothing about cars. Alex saved my day! Thank you Nick & Sons.
Locked myself out of my car, again. Within less than an hour, I was back on the road. It was fast and the guy was very pleasant. I would definitely recommend Nick and Sons Towing.
Accidentally locked my keys in my car and this company was here within the hour and it took a total of 3 minutes for the guy to help me out. Alex and Amy were very professional and friendly people. 10/10 would recommend.
They were on time and got the job done quick and to perfection! Very friendly and assured my safety! Highly recommend!
Great guy .very nice very helpful
My Mother and I were stranded in the freeway and Alex came and changed our tire and he arrived in 20 minutes definitely recommend this towing service
It was raining and I expected a long wait, but Nick was early, knew exactly what to do, and let me go back inside so I wouldnt get soaked. He was pleasant and polite, loaded my van on his truck, and delivered my vehicle to my mechanic. If only my van worked as well as Nick...
I called them and they never came like they said they would. My dad and I were waiting and waiting and just called someone else. Never calling you guys again. You had one job
Good service at a reasonable and affordable price friendly service
Came in literally 5 minutes. Given I used Allstate to find the nearest company, but the dispatcher really gets things moving quickly. Great attention to detail and professionalism
My son was stranded an hour from home and 2 1/2 hours away from visiting me at 430pm friday night forth of july weekend with a flat tire, no spare insurance company said they would be there in an hour to tow him to a tire shop that would close at 6pm.. omg these people where there in about 10 mins, Amy was super nice, the driver was prompt, the day was saved by Nick and Sons towing and my son is due here in 10 mins... thank you Amy, Nick when you hired Amy you got blessed ! Thank you so bery much
I had an excellent experience with them. Professional office staff and driver Alex was A+. Very happy.
Great service,friendly,if you have a low profile car that need towing this is the place to call
Amy was great and super patient on the phone helping to sort out the incorrect/incomplete location info google maps was showing. She walked me through how to convey the info. When Angel arrived, he was super polite and concerned about MY safety as he navigated through a significant glitch in the tire-changing system my car presented. In the end, I drove off without a hitch and with not too great a loss of time. In fact, he arrived earlier than promised.They (Amy & Angel of Nick & Sons) were who was sent by my insurance company and “Angel” is a most appropriate name. I’d call these guys again in a second if I were in the area and in need. Thanks to them both.
Great and fast service and Amy jonathan was very sweet helpful and fast! It took no mo ore than 20 mins for everything my tired was messed up bad and Johnnie came thru and got my tired swapped out quickly! Will mlm ost definitely be using them for future services!!!!
Very great service I had been waiting for about 3hrs to finally get towed...not their fault what so ever...my roadside with my car warranty,had scheduled a towing,the towing provider canceled on me,after given a ETA of 90 minutes... I was then assigned a new towing with an ETA of 120 minutes... I called back hoping to get something sooner as I had already been waiting for 2 hours... lastly they had “nick and sons towing” come to my rescue and all though I was given an ETA,of 90 minutes,they tried their best to get to me sooner, lastly they should have been here @ 2:45pm according to the ETA,and managed to arrive at 2:10pm... Luis was very friendly and helpful. I had about a 26 mile drive back to the dealership,and the traffic was heavy,but Luis made the stressful experience not so bad... great service and customer service,I hope I don’t ever have to call them again,but if needed they have my service...
I had a small issue with my insurance sending the wrong address and the driver, waited for my insurance to clear up the mistake so I could get towed to the correct location.
Great service. On time and Hector was great.!
I was stranded on 15 freeway and Nick rushed to my aid. He was very very nice! Highly recommend his business. Very professional and courteous. Thanks Nick!
Best towing company I used,Fast patient and reliable 🙏🤚Luis was our tow guy twice .... lifesaver, I will request there Service now with my gieco ...u guys r the .best !!!!🤚🤚🤚🤚🤚🙏
I had a flat tire And Alex came to my house to fix it he was there within a 1/2 an hour very polite courteous explained everything that he was doing I would definitely do business with this company again. I even asked Alex for some business cards so I can hand out to my friends family and coworkers
The insurance company referred this company to me for my roadside assistance request today. They responded quickly and delivered the fuel to me as early as they could. Very satisfied with their service.
I needed a Jump start since I left my lights on after rushing home in the rain, on Thanksgiving. Next day van was dead, and since I had juat moved to a new home, I had misplaced my jumper cables. Instead of going to autozone, I decided to finally use my Geico Roadside assistance, had them for 10 years and never used it.Geico sent me a message and dispatched Nick and Sons towing, showing me an ETA at 11:51 am (90 min after I requested it). Alex arrived on time, gave me a call that he was outside, and withing 2 minutes he had me going again. Very professional and cordial service. Was very impressed with them.Thanks again for helping a lazy man get going on Saturday.
Good prices
Very thankful for them, Came fast and the price was exactly what I prayed itll be also the driver Luis was very nice & professional, helpful if I’m ever in need I will be using there service again .
I waited until 2:30 in the morning for them, and they said they were on their way at 7:30 pm, but they never came. My phone was dead, and I left several messages before it died explaining that it was dying. Was in a rougher area, female, and alone, had to walk home in the rain. 12/08/2019
Polite and nice! Did the job quick.
I will definitely use this service again. Alex provided excellent professional customer service. From beginning to end from customer service on the phone to end result!
I requested a tow through my roadside assistance service and they sent one of their drivers from Nicks and sons towing to my home and the guy was very unprofessional and was very rude. I will be contacting the management regarding the driver the driver ended up leaving and hung up the phone in my face without Towing my vehicle very unprofessional and unacceptable service.
I got 2 roadside assistance services from Nic and Sons Towing and I was satisfied both services. Quick, professional and kind service.
I appreciate you and your company. I was stranded down the cahoen pass my tire wheelbarrings went out on me as I was traveling on vacation with my 2 boys and you were the only tow company that came to my rescue or even called me back. Hopefully I wont need to contact you again but if I do and need a tow company I will definitely be calling Nick & Sons. You guys rock. Thank you!!!!
Alex was awesome!! Got here before the estimated time and was fast and efficient, definitely using this company any time i need assistance. Thank you.
Outstanding service! Helped us with stripped nut. Thanks again!
Great service and response time was very quick! Definitely recommend this service.
Fast Towing Service! The Fastest I Have Ever Experienced!!! Seriously, They Arrived in 10mintues
Fast and friendly
Great service quick service and friendly repair man
Good service and fast respond they have new trucks very comfortable
Great guy on time good service
Great service and quick pick up
Waited 2 hours and they canceled on my friend ..not the right thing to do...hope your tow truck doesnt break down and you get cancelled on ...
HORRIBLE! called at 11pm its 2:22AM and NO answer or phone call to let me know they werent coming. Complete waste of time!!!!! Had us waiting in cold and rain for NOTHING. You guys have terrible service.
Great service thank you
The service was great....
Awesome service. Polite and professional.
Great prices and came real quick
I wish I can give them 0 stars, the lady cancelled my tow and didnt even notify my insurance had me sitting there waiting, and she was rude and hung up on me.
Great service thank you
Came earlier than time expected
Bad service waited 5 hours an no one came or notified us I would not recommend plus the are so rude
Good customer service
Good and fast service
Waited over 2 hours just for them to cancel on me
Great
Fast service!
From the initial text from Amy through to the jump by Alex. Above & beyond. Professional, personable, communicative, authentic warmth & care for their customer (me 😁) & my needs. I felt completely taken care of & it feels good to be treated like a person & not just a client. Alex gave my car a jump start last winter & today he recognized me & reminded me! And I quickly remembered his great service then too! Look forward to Amy, Alex & Nick & Sons Towing helping me if my battery dies again. Definitely 5 stars (or 6 stars as they went above & beyond!)! Thx Amy & Alex! 🙏🏼
Excellent service !