If you are someone who wants to be inspired by people who are professionals and to make fitness a fun enjoyable and positive experience than you should come here. This is like a one to $200 health club that they are only charging $45 for. I’m almost scared to write this because I feel like people will begin piling in. Although the men and women here are extremely good looking and in very good shape there is no attitude, talking this is not a meat market. But rather people are friendly, people are helpful, and people make you feel like you’re part of a family or at least a community of winners who want to be in the best shape possible. Every location has an energy, and the energy here is south improvement while helping others. This has become a respite at my place where I recharge. So if you love your gym stay there by all means, And if you’re a mean prickly pear don’t come here. But if you’re a loving and kind person who wants to work really hard and change your life through changing your body and your attitude come say hi to Monica, or Elsa, the great year with a smile and help you get started on your way to amazing fitness experience. Problems with billing? These people help you out! And all of the members are incredible! COVID-19 concerns? Not here place is amazing plenty of equipment. There! I spilled the secret of my favorite gym ever in SAT.:-)

This Golds Gym is a bit higher than other Golds gym but its well worth it. Always friendly staff! Nice brand new weight equipment! Bathrooms clean and stocked with nice aloe soap, mouth wash, shampoo and shave cream. Gold lining- theres a half mile track outside in front of this Golds Gym with practice ball fields. Definitely a 5 star experience!

When the parking lot is full in front I dont mind walking from back parking lot which is not far Considering I am at the gym to work out!! They should put a sign though where the bigger not far parking lot is at. Its clean and quite. Just wish people wiped right after using equipment. When I go more on weekends I do find it less traffic. I wish it was open 24hrs again but its a great place and some friendly staff. I miss the housekeeper Jess who always had a smile on her face and cleaned very well. Thank you for the signs all over the place to let us know hours of the gym. And as for the mask that I withness people out raged about thank you for the saftey of others..

Manager was nonchalant when I complained about really bad attitude by a staff member. I had been told the pool was always kept at 82 degrees. This is truly not the case for it is an outside pool with no cooling system. The staff member told me she was not responsible for the suns heat. The manager said there were two sides to the story and did not properly address my complaint. He added he could not give credence to my grievance because he had not witnessed the incident.

Deceptive communication and billing service. Last email from management stated that the gym is closed until further notice (09/20). They opened the gym back up in October without an update and started charging $60 a month. After 4 months of billing, they sent first notification of late fees. Just to clarify, I am not in any litigation with this franchisee, I paid the unfairly charged dues, pretty much a donation to their payroll. They do have a few good employees working in the Medical Center overnight shift.Reopening without a notification is one of the most deceptive things a company can do during a global pandemic. They definitely played to the stereotype of got-ya gym memberships.Also, the Sauna has mold and is broken 3 days a week! The pool isnt cleaned daily. Do what you will with that info :)

Clean, well taken care of. Good place to workout.

So clean and the staff is great. Love it

Looks nice but they require masks while every other gym in the city dropped that ridiculous requirement. Walked straight out after they told me to put one on

Don’t be surprised for the underrated stars!! They won’t even allow to have guest, even when the front desk iPads are showing guest registration page. When I talked to the general manager, he was only interested to give a bunch of excuses without even saying sorry or apologize. His excuse was that the guests are only allowed for tour! Well, how the guest will sign in if you don’t want to allow him/her in the gym for one hour!!. Even after I tried to explain that my guest was already vaccinated and a UHS employee he refused to allow my guest in. He was rude enough to say “you can take your guest to another location”They simply don’t appreciate their members or comply to any other golds gym standards and regulation like any other location. I wonder why they didn’t put a sign to let people know the gym is not accepting guests. If they are doing something out of the normal, they better announce it. STAY AWAY AS MUCH AS YOU CAN because I sure will.

Billing is a scam, they kept charging me and added my son which was frozen account after the open up to be hit with over $400 bill without a notice. The manger is super rude

The billing and cancellation department make you come in for any billing and cancellation issue. They put a bill in my daughters (who is 14) name after canceling months ago. Finally had to clear it up in person paying a total amount 180 dollars. Not handled properly, and not contacted in regards of the membership. While I was trying to handle this they made me pay up front and could not print the receipt. The manager was present but did not even have a conversation about the incident. Just very upset with the service, its not about the money, its about the fact that I had previously cancelled and they put a bill in my daughters name and sent it to a collection agency. Also was not contacted about the account in the fact that the cancellation was not previously processed and her account was still ongoing.

One of the only ones with a basketball court

Ive been coming here for ~4 years now and I can safely say its my favorite Golds in SA. Especially with all of the craziness in the world, people here seem to be more dutiful about wiping down equipment and adhereing to mask policy.

Great outdoor pool

Its alright, the place is bigEquipment well spread outHas that atmosphereBut it all depends on how many times you go to the gymWould you waste gas and membership money to get that workout experience or would you do it at home or a park.(ew... grammatical mistakes and inappropriate colloquialisms, everywhere)

Although the perk of this location is that it is 24 hours and it has an outdoor track, I can’t give it more than two stars. It doesn’t feel very clean. The locker room seemed to smell. The parking outside is limited and difficult. The staff I’ve encountered have been nice. My partner and I both had the Gold Membership on a two year contract for $50 a month back in 2013. We got into a car accident early 2014 and had doctor’s orders that we could not work out. The rep cancelled one of our memberships but didn’t cancel the other’s and didn’t even freeze the account. We ended up paying more out of pocket to end our contract. After that we decided that Gold’s Gym was overpriced and overrated. Never again. Sorry.

Parking lot is TINY and fills up every day during peak hours and there is nowhere else close by to park. About half the people using the lot aren’t gym members but the staff never does anything despite the sign saying non-members will be towed.

Golds gym is a scam. I signed up for a month to month membership a few months ago, but being high risk for COVID I was unable to attend the gym anymore. I have attempted to cancel multiple times but I get the run around every time and my account is still being charged 3 months later. I would not recommend golds gym to anyone.

Me and my father came here to compare this place with other fitness places. We only wanted to see the size of the swimming pool. We came and guy at the front door told us to wait so waited for at least 30 minutes. Nobody talked to us and assisted us. It would only take 5 minutes to show the pool and the personnel can’t even manage to spare that 5 minutes.

Wonderful staff friendly

If you want a membership for life, this place is great. If you want to receive calls from debt collection agencies months after you ended your membership this place is also great. Not a single email or phone call from them, was literally told that my balance was taken care of when I turned in the paperwork to cancel my membership and all of a sudden, FOUR MONTHS LATER I get a call from a debt collection agency? They will literally lie to your face about your membership apparently, and then sell your alleged debt with no warning whatsoever. Terrible business, do NOT join this gym.

Its a black level, open 24hrs. Lots of amenities, classes, and students. Gets a little crowded at 7pm but other than that its my favorite gym and my happy place. Volleyball court, indoor basketball, tennis, outdoor volleyball, steam rooms/wet sauna and dry sauna in both men and womens locker rooms, self- locking lockers and towels! Plus they have sleeping rooms! Its wonderful.

Very clean facilities with polite front desk workers and instructors. I personally recommend their 3D body-scan which is complimentary for the first time to all members. With the hourly group classes, instructors can be hit or miss. I took one class where the instructor was incredibly amicable, always cracking jokes and getting to know her students and another which favored only elite students while being condescending to everyone else. Definitely take your time sampling different classes in the first week to see which instructors you get along best with. Considering the class I went to today, they will have a trainer for everyone. Mine just happens to not be the strict, no-cool-down, glare-at-you kind. No thank you. However, I do believe some people enjoy and even respect this sort of instructor, so not not knocking it. Get to know what kind of athlete you are and plan accordingly!Love the diversity of classes, and I will be a consistent member. The facilities contain an outdoor pool, two levels of equipment (bottom being mostly strength and upper mostly cardio), a basketball gym, shower/sauna area, and two studios along the side. Calm, open place to work out.

I reserve my 5 stars for the black card gyms that are cleaner, larger, and have more amenities. This gym is probably the best non-black card in NW San Antonio.

Loved it very nice place

Thought this gym was pretty good until I visited another Black Level gym in SA. The Rogers Ranch location blew this one out the water. This gym has a very small weight lifting area with limited equipment. They waste a whole area of the gym on a bunch of chairs and tables that Ive never seen anyone sit at. Kinda feel ripped off paying black level membership for this gym compared to the other location. It is in desperate need of renovations especially if they want to keep charging Black Level membership prices.

Frustrating to manage membership. I was a former student, graduated, and am back for a further degree. I had to talk to the manager to cancel my former alumni membership and get a student membership (paid tuition gym fees).Looks like it doesn’t continue semester to semester even though I’m continuously enrolled. Went to a Golds elsewhere today and was turned away. I didn’t know my membership was cancelled. No notification by email or call. I will have to go back to make sure my membership continues even though I am continuously enrolled and paid the gym fee.

I was impressed

Gus!!! 🙌🏾Today was my first day at Boot Camp. Gus was absolutely fantastic! Phenomenal work out. He was extremely encouraging and I’m looking forward to my fitness journey!

Parking isnt great

I gave this gym a 5 based mainly on my amazing trainer, Gus!!! He is an exceptional addition to the Gold’s team! I am an avid runner and I was prepping for my first ultramarathon (55k-34.1miles). I had the running part down, but I wanted more strength and agility because it was a trail run in Page, Arizona. Gus prepped me so well and I finished strong-I can’t thank him enough for his knowledge and support. I highly recommend him!! Thanks Gus for everything! Now onto our next ultra!

Although the gym is smaller than most other black level Golds Gyms, it still has a ton of facilities and resources to use. There is a sleeping room for the weary, and the restroom is fully stocked with clean towels, hair dryers, bath items, and even razors. The equipment is very up to date, and I enjoyed using some new machines and watching my favorite shows from my personal TV. Would definitely come here again to work out.

I called and spoke to a guy named David, or so how thats how he identified himself, and let me tell you, he is one guy who cares nothing about service but just a sell. Sign up for a black membership somewhere else. Im a former golds member who loves Golds.... But this location only hires people like David

The gym closes too early for people who work second shift. 😩

If you are a SERIOUS lifter, bodybuilder, power lifter, or just simply serious about bettering yourself in any and every way, DO NOT come to this Golds Gym or any Golds Gym for that matter. They will make you pay a ridiculous amount of money for a poor quality gym as well as punish you and kick you out for working hard, or Working too hard as one of the employees told me and then kicked me out. You might as well save your money, and go workout at Planet Fitness. I am very disappointed and upset at this so called Gym and this franchise. Now if you want to pay a lot of money to just sit on some couches and watch TV, while sipping on some champagne, wearing a turtle neck, and some high heels, and occasionally look at the weights and IMAGINE bettering your average self then I suggest you lift here at Golds Gym; But again, if you want to be more than Average and truly better yourself and achieve your goals, save yourself some time and money, and go to a different and REAL GYM. Not these establishments who sell lies and hate hard workers and true champions.

Snooty little girl working up front over night. She sure could use an attitude adjustment. Horrible customer service! Your front desk people are the face representing Golds Gym. People like her, the dark haired girl with the glasses up front?? Quite ruining your reputation and far from an upstanding employee. I could re-new my contact? I refuse to. Horrible business ethics. You should re-evaluate your staff. They should want to be bringing in the customers. Not turning them away. Consider yourself with one less customer.

Also btw, Golds gym has an F in rating for the BBB. (Better business bureau)

I used to live in NYC and was a member of the equinox gym franchise for five years. Moving here, I have been looking for a gym on the same level: this location has the same level of customer care, amenities, cleanliness and quality in equipment and variety, and more at a fraction of the price I was paying. Definitely glad to make this my new gym!

The equipment here sucks. They have six or seven cable machines in this facility that nobody uses because you have to guesstimate how much each plate weighs, the very first plate starts with the number 2 but that doesnt mean that it weighs 2 lbs for all I know it weighs 10 lbs when I asked the the gentleman who worked here about it he didnt even know himself but claims that he uses them and the number 20 is the heaviest he goes.. The bench press machine that I was using they took it out and replaced it with an outdatedfree weight bench press so now I have to make do again. They need new and upgraded equipment pronto. They do however fix the machines fairly quick when it breaks and for what Ive seen they keep the place clean. The only thing good about this place for people like us who take working out seriously is the convenience of being open for 24 hours a day.

!! THEY WILL SCAM YOU !!I’m extremely upset with the “membership baiting” that this gym performs. After being a more than satisfied member here for almost six months I needed to cancel my membership for the coming six months as I would be out of the country. After calling the front desk, someone directed me to email a manger and “just let them know of [my] intention of canceling the membership and everything would be solved from there”. Almost two weeks had passed with no response and so I called the front desk again to confirm the email and they assured me it was correct, so I sent another email to inquire about canceling my membership (at this point I was soon about to leave the country). Still NO response. Now outside of the country I have been trying to fix this issue (which has loaded me up on international calling charges). Again, calling up to the front desk, I inquire about my need to cancel the membership and they ask if I had submitted some kind of cancellation form and I said “I have previously called multiple times about the steps I needed to take and never was there a mention of a cancellation form just that I needed to let a manager know about my intentions” and after letting them know that it would be very difficult for me to submit this form because I am out of the country they assured me it would be fine if I just gave them my information and they would handle it from there. Assuming everything had been done, I later saw YET ANOTHER monthly charge (at this point it two charges had passed since I first reached out). Now my ultimatum has been to prevent the charges from my end which has been screwing my credit (worse because it’s young).I’m very upset that this has happened, more so because it was the best, most conveniently located gym to where I was staying and I would like to return when I arrive back in a couple months. It does not look likely.

Clean place

The Golds Gym in the medical center is fantastic, I think its the best (by far) Golds Gym at the Ruby level in San Antonio. Most of the clientele here either work in the medical center or are college students going through medical school. For the most part everyone is respectful to each other and you dont have too many dudes just chilling in between 20 sets of curls.They have more than enough equipment to handle the demand and the staff has always been friendly. Also...they have a basketball court, I have yet to find another Ruby level gym in SA that has a court.

Very nice building and outdoor pool. High end gym that has some issues with parking and capacity at rush hour (4-7PM). The gym was originally build for the medical center before being taken over by Golds and open to the public...which has limited black level access. Due to the risk of overcrowding and occasional difficulty finding a parking space, I often opt for other nearby gyms unless its a weekend or off-hour.

Been going now for two weeks. I love this gym parking can be an issue but coincidentally the times I go its usually dead! They could use some more core workout equipment but its an overall great facility!

I lost my job in June of 2014 therefore I was unable to pay golds gym the money ATM debit card. I did not go even according to their records Im sure. I stayed away from the gym because I was not able to pay. 3 months later Golds Gym charge me $120 on October 31st 2014. Since Im not working, this was the last of the money I had in my life. Im going to commit suicide tonight by overdosing on medication and whiskey because of their inability to maintain financial records. I loved going to golds gym it was great or at least it was ok. There are so many other gyms up there that charging $9 a month to work out unlimited. But I chose gold. Now that they screwed me out of my last survival cash that I was going to pay my child support with, is the last nail in my casket. Then in a lot minute effort to talk to a manager to resolve my problem, I call at 2:30 p.m. Friday and all the managers have left to go home. Sadly the 9 a.m. To 5 p.m. Standard is no longer in effect

Called to cancel my membership a month before, was placed on hold two times. Came in person to cancel and was told I will continue to be billed through next billing cycle which is billed prospectively !!! A 30 days notice should be for the day of termination (not the day you will pay for another utilized month) I cancelled 12/13/18 and they said my last day would be 2/5/19So much for 30 days notice, it’s 60 days and that’s more of a legal scamBe aware

This is the nicest Golds Gym. Well worth the extra amount.

The only reason I liked this location was for the jogging trail. Guess I will be going to the downtown location and go jogging on the Riverwalk.My sister likes the separate steam rooms while other locations are co-ed.This gym is now Black level membership.

Very nice gym for its size. It is obvious this location caters to the medical park, because it is open 24/7 and shares its parking with the adjacent medical center during normal weekday business hours. After normal business hours there is a small parking lot in front and street parking across the street by the VA center.There are plenty of cardio machines upstairs, with two to ten of each type of treadmill, stair stepper, bike, or elliptical. Downstairs there is one of each weight machine and five stations for dumbbells. There might be some wait time for the machines during peak hours. The basketball court has plenty of equipment for multiple shoot-arounds. Outside there is a pool, a 1/2-mile track, and some softball and soccer fields.Most of the staff is friendly. The facility is very clean.

I moved out of state and cancelled my membership over a year ago. I sent proof of my move, followed all procedures and I am still dealing with them charging my card. I am proceeding with with my bank at this point!I will never enroll with them again! They only care about money and not service or the customer!

Im there very often. equipment and amenities are decent. I would have given 4 stars if the one time use lockers were functional. some staff members are friendly some NEED to pursue a different career especially when they dont acknowledge a regular. seems to me that the juice bar is ALWAYS closed. avoid 5-7 pm. nothing but a younger crowd that lingers around equipment.

Went in here to work out since the rest of the gyms were closed. Found out my membership wasnt a ruby so I was turned down and not allowed to get my work out in. Called a California golds Gym to speak to a sales associate to see if its possible to upgrade my membership due to I can see if I can do it online. Found out since its a franchise they cant help me out. They also mentioned that, they give access to all memberships at their location. Wish this gym wouldnt turn down a paying customer. Xavier was just doing his job and probably following policy but this just annoys me. I pay for a membership and I want to use it but I cant. 1 of the 10 Golds Gym in San Antonio is 24/7. I asked why and Xavier didnt know the answer. Im sure theres a lot of members that would use the facilities more often if it was just open to them. You have security guards, police officers, clubs, bars, call centers, restaurants, and hotel employees that work all kinds of hours but only 1 Golds Gym thats open 24/7.Please impliment a system so you dont lose customers to 24/7 Fitness Centers.

Incomplete things

I originally signed up for a black level membership specifically to be able to go to this gym because its closer to my work to work out and shower on the mornings. Unfortunately, I lost all my shower caddy with all its belongings, as well as a very expensive hairbrush on a different day. Im not saying I didnt lose it, or accidentally leave it there. But Im not that careless. Also, upon asking if my stuff had been turned in, the font desk was beyond rude and not helpful. Told me it wouldnt be up front and told me to go look in the staff laundry room myself. Ive lost over $50 of my belongings at a black level gym and I will soon be downgrading my membership.

Don’t sign up they lie and then scam you.

Been coming to this gym for 2 1/2 years but since converted to black level I have only since it go downhill. Parking is a nightmare (you will get a ticket if you dont park in one of the 8 spots they have available for the whole gym and thats that the employees take about 7 of those). And speaking of the employees, the front desk people are lazy, will hassle you for no reason, and are generally never up to much while on the clock. For a few days their system was down, again, and they put a pad and pencil down for guest to write themselves in, as though it was our job to check ourselves in. As mentioned before I been coming here for over 2 years and get regularly accosted to show my ID to verify as if I was buying a drink at a bar. If they where paying any attention they would notice that I am there 2-5 times a week. There are also weird fitness classes during peak hours in the middle of the weight room or court. Maintenance staff is rude and lazy too, there are never any towels available and the locker room smells like an old shoe. The pool is never heated and has been looking green as of late. The only pluses are that its near to where I live, not very busy (probably cause they over charge), and theres a full size basketball court. Definitely not really Black level despite what they try to say.

Very rare to find a parking spot here. They have a giant cafeteria that only served coffee and tea. Its a black level. Rogers Ranch location is way better but this location is very clean and staff was cool.

Went at night, werent too many people there. Facility was clean and staff were helpful. Its a big facility and the towel service is one of the good things about this location.

The gym is nice, parking is horrible, only 1 squat racks but its open 24 hours even on weekends. The basketball court is beautiful and they even had sleeping rooms for naps. Its great for medical students to work out a bit and hang out.

A small, 24 hour gym. Perfect for medical students with in facility sleep centers. Very hard to find equipment during peak hours.

I would give them 5 stars if the parking didnt suck so bad. There are only a few spots in the front which sometimes you have to wait until someone is leaving to get a spot or you can park in the back on University grounds and risk being towed passed a certain time.

Excellentt customer greeting

Christian, my sons personal trainer was great. He helped prepare Nathan for the Air Force Basic Training. We wanted to extend his training at Golds for 2 more weeks, but I could never get the Manager, Eric, to return my calls. The same was true when I wanted to discontinue the monthly charge after my son left. Poor communication for someone in this position.

I went in to cancel and was told my cancellation would take 30 days to process....of course they would charge me those 30 days, in addition to the month I prepaid when I signed up so.... so im gonna end up giving them two months worth of additional membership dues from the day I asked to cancel. Word of advice, make sure your crystal ball can see two months into the future when thinking about canceling, or just go to a less greedy gym. Also, gym is small and youll have to wait for stations if you go during peak time. The only thing good about this gym is that its 24hrs and the steam room/sauna.

Delicious 😋

As others have mentioned, the parking situation is terrible. The facility itself is fairly nice but I dont like their steam room. It gets unbearably hot at times and the steam comes in through the floor which means if you want to leave while the steam is going, you will burn your feet as I did. I burned mine so bad I could barely walk for several hours. I have used the steam room at other locations and never had this problem.

Really big and nice one open late

Expensive! .. Clean Facility and Energetic Staff! Could use more workout classes with Frequent Timing.

I have to highly recommend this gym to all my peers and friends. I originally signed up at this gym 3 years ago and it has been one of the best decisions I’ve made in my life for many reasons. 1. It’s easily the nicest Gold’s gym I’ve been too. The machines are always clean, the wipes are always stocked, the locker room never has thrash lying around, there’s plenty of machines and usually never have to wait for something to be open. They have great amenities like a heated pool, indoor basketball court, and both a sauna and steam room. 2. The staff members are great. Although signing up 3 years ago, I’ve only ever been as serious about the gym as I am now for about a year now. In this year, I feel as though I’ve bonded with all the staff. They greet me every day, some even know when I’m late for my classes!! They hype me up after a work out and it’s extremely encouraging. The janitorial staff are very responsive and work to make sure towels are always available. There is always someone in the locker room collecting thrash or used towels. The trainers are very encouraging and will explain how to use the equipment very thoroughly and will show you correct form regardless if you’ve signed up for a class or not. 3. This is probably the most important reason why I recommend this gym. For a year, I have been working with Gus in a group setting class and it has been easily, the best thing for me. I am excited to go to the gym every day because I’ve bonded with people who have the same goals, same aspirations, and same determination as me. These people that I interact with are people I consider family. We have developed relationships outside of the gym and it’s such a wonderful time together. We build eachother up and encourage eachother to push harder. We see each others progress and that in itself is encouraging to do better the next time. I was initially worried that during a group setting, I wouldn’t be focused on as there would be many more people to keep an eye on but Gus manages spectacularly. I’ve never felt left out or shunned for my abilities but encouraged to get better. Not only does he explain himself well, but he gives you the breakdown of what exactly the workout does for our bodies in ways for us to understand. He gives us nutritional facts and helps with meal planning and suggests different tactics of eating depending on our goals and body types. He acknowledges our problem areas for each individual and ensure we focus on that during recovery days. His workouts are very exciting and different from time to time so we’re not always stuck in the same routine. All this being said, I feel the need to point out the results I’m seeing having been in this class. I have seen a huge difference in my body and I CAN NOT EXPRESS HOW HAPPY I AM. It’s an incredible feeling living such a healthy lifestyle and remembering how you *used* to live. Eating right has never been so easy with out Gus’s meal planning tips. Sure I throw in some cheat days but the results speak for them self. Attending the gym 5 days a week and not once ever feeling reluctant to is such a game changer. It only promotes more *gains* because when I don’t show up, I’m upset about it and I do everything I can so that I can make the classes. And although Gus may be my main trainer, the other trainers are just as great as him. They all really seem to get a kick out of seeing the determination on people’s faces. They love their jobs and the people they work with and it’s easy to see that.This is the first review I’ve ever made for any business but this is also the first time I’ve ever felt compelled to leave a review to express how wonderful a business is. I encourage you to check this gym out. Highly recommend.

Always clean and organized

A good gym, but Ive been to quite a few that are better...outside the Golds Gym network.

Safest gym

The gym has its problems but they all do. Theyve increased cleaning staff and have had a quicker response rate to customer dissatisfaction. Theyre staying better on top of restocking all the amenities the gym originally came with even though that is not a Golds gym standard business model. While the gym does peak and get quite busy during certain times, most of those members are from the uthsc and are very polite, get in and get out. The personal trainers are very helpful and very well integrated with the guests, they will even forgo the part of the work out they were about to do, so that a guest can use the resource first. The front desk has always been very helpful as well, I lose my wallet.. a lot. And they always work with me on my memberships eft whenever its an issue. Parking is a little bit difficult in the day but if you wait just 4 minutes usually a space frees up, and after 4 theres vasts amounts of parking in the back. The awesome thing about the gym is they have an intramural league, for indoor and outdoor sports. Ive never seen the basketball courts close down, the sand volleyball courts and tennis courts are open till about midnight, the fields about the same. San Antonio is a family city so its awesome that they have this field with different aspects that allows fitness&health for the whole family to come and enjoy!

Ive had nothing but issues at this location. I will not be back to waste my time.

Always a little busy, but nice facility and basketball court, along with a nice staff.

Ive been going to this gym going on 3 years now and throughout those 3 years Ive yet to have a problem with this gym. Parking is awful, but street parking as well as UTHSC parking is available.Customer service isnt always great, but its good. Facilities are clean and amenities are great. Some people linger on equipment, but I love how there are no kids at this location. The most annoying thing to distract you at a gym is an unattended child doing what he will around dangerous equipment.Will keep coming to this gym for the foreseeable future.

I have went here a few times as im on the road alot and always in a different location. Sad to say tho i was informed today it was a Black card only membership gym. Very disapointed how it was handled i was told sorry no admittence. Ok that could of been handled differently. It would have been nice to allow me use of the facilities as i am a golds member and then maybe inform me of the special members only facility. No harm no foul i would think but instead i was not allowed use of facilities. I could be wrong but what do i know im not in the black card club.

Golds Gyms generally demonstrate the principle of profit before people.

Been going to this gym for about 5 years now with no complaints other then the lack of upgrading and the lack of upkeep in the dry sauna and the steam room.i have not seen a piece of upgraded equipment, weights, dumbbells, kettle bells, exercise matts, benches, basketballs etc. i never said anything just found a way to make it work. but it wasnt until recently when i was informed at the front desk that golds had a made a policy change in 2016 in how they do the black/gold levels. i had signed up for ruby level some 5 years ago at another babcock location with intention as merton minter being my home location. i was informed that i would have to pay an additional $20/month to continue working out at this location. even though i had signed up for a ruby level to work out at a ruby level gym does not matter. well this golds gym is no black level and golds gym no longer matters as i will be canceling my membership promptly

This is a very nice facility and always kept clean. They have a bunk room in the locker room area if you are needing to catch a nap in between classes.

The facilities are good enough.Been going to this gym for about 2 years.Friendly staffs

The gym itself is nice, however, I only gave it three stars due to the fact that I have to wait at least 30 minutes to find parking. The front parking lot only holds about 20 cars, so you have to sit and wait for people to leave. This is VERY frustrating as a paying customer when you are trying to get a quick workout in during the day. If you are able to go to the Bandera Pointe location, it is much better. Tons of parking and they have a separate area just for women.

Ive gone to this gym for over a year and a half and all of a sudden they made this gym from ruby to black and expect other ruby members to pay an additional 24 dollars extra a month... The equipment is good the people are nice but staff can be mean often and the parking lot is extremely small

Ive been to alot of gym and this one is great. Its clean and smells clean. The eqiupment works and the staff is always friendly. It has a modern feel to it which I like.

This was a great gym before Golds bought it. Since then, Golds has put a special way over priced plan $$$ even more than normal Golds overpriced plan. They quit repairing anything, the towels and washcloths were replaced with cheapest materials.There were preexisting problems including 16 parking spaces and poor door lighting.Now the small gym is twice as crowded. The outdoor fields has children randomly playing instead of adults sports, Children running around the gym unattended and playing on equipment. The basketball court is shut down twice week during the evening for volleyball when there is sand volley ball courts there. The pool, steam room, and sauna all are locked during the night when people would use them. Fans running all the night freeze the locker room. The showers heads were changed to only be hot water first so to add any cool water you have to take a max hot shower. Classes are concentrated on only a few days. Late weekend nights you get rapey steroid looking dudes working out.Finally heads up, if you want to quit them, you can only do so in the first few days of the month.

Not enough squat racks. Limited functional training equipment. This gym needs Olympic rings for open use.

Clean gym

Great gym only for black card members with a great pool

Very clean and associates were great 👍

Good 24 access to weights, cardio, swimming pool and basketball court.

This location tuned into a black level.If you have(had) ruby red level membership...you basically just got screwed over....apparently there is no longer a ruby level....only gold and black. And all the Ruby level members became gold.

I would give 0 rating if possible. The gym as such is not so great and with so many customers, they have maximum 20 parking spaces. The extra parking in the back is available but in certain timings and days only. they make it so hard to like them. I tried but could not.1. They charged 150 $ extra on my account when i first joined and i had to ask them every time i have been to the gym only to hear that they are still following up with corporate. They would not even respond to VISA as i tried to claim it is fraud.2. If you are planning to call the customer care, plan to be on hold for at least an hour before you hear a voice. Especially when you are trying to cancel membership. Oh wait!! you cannot cancel the membership unless you are almost dead.3. If you are moving somewhere else, they charge you for an extra month from the time you asked for early termination, plus one month you paid when joining. which would be two months extra payment. This would have been ok but the problem is they ask for proofs which are available only after a month of moving to the new location. which makes it anywhere between 3-4 months of extra payment without even using the gym.4. It just does not end there, I submitted my proof two months back and they still are charging my card. I call them up and the answer i get is that i submitted an invalid proof. The manager took my state issued driving license and said everything will be taken care of. Today they are saying it is invalid. Of all the stupid emails they send to your email id, they just could not send an email saying my proof is invalid?Oh just another thing... I have been on hold to talk to some one from customer care for almost an hour now and i am sure i will have to do this multiple times as it gets disconnected frequently and i heard sometimes that i need to call a different number as medical center golds gym falls into some other area. This has happened a lot of times...so all together, i would not recommend this gym which makes it so hard to quit and the amount you pay for this facility is really not worth the frustration and irritation.I hate it to the core!!

Clean. Good steam room. Towel service. Polite clients.

I guess you can say I pretty much pay a monthly fee to be able to sit in a steam room whenever I want to. I can take care of any of my other work out needs outside of this place but its really close to work and I dont have to go out of my way.

Black level club but everything (weights, dumb and barbell, cardio machine, equipment, amenities, etc) are super dirty and old.I have been here for more than a year and there has never been a single change. Not worth money to go here unless your company or school pay for it.

I went to this golds gym free of my wellfair card and omgosh it was amazing I will definitely go back

The most unprofessional staff, from the front desk all the way to the GM! They denied us access to this location, even though we have been members who signed up AT THIS LOCATION over 3 years ago. They even physically removed my sister and threatened to call PD. Front desk is no help, operations manager and GM are no help, they they dont even bother to talk with you when you ask for them over the phone or in person!

The quality of this golds gym is very high regardless of the 24 Hours it is open.It use to be a spectrum, connected to UTHESCA (University) and has many amenetiesSO...you get WAAYYYYY more than you pay for.The facility is in great condition, there are beds to rest in, an outdoor swimming pool, sauna, indoor full size basketball court, towel service, outdoor sand volleyball, outdoor track, tennis courts, baseball field, massive field for soccer and football, and the list goes on and on.Parking location is in front and behind golds so its kinda different but the NEW SETUP, CLEAN GYM FLOOR, NEW RUBBER MATTING and every thing above make this gym the place to be!5 Stars💪

Called to ask a few questions and all I got were I do not know for every questioned I asked. I will just stay at Liftime fitness.

This gym is more expensive than the other Gods, but its very nice. Always clean, not overcrowded, cool temps, and plenty of stationary equipment. Televisions are attached to each stationary device and you can watch your choice. The dressing rooms and showers are nice where shampoos and wash gels are available as well as hairdryers. The outdoor pool is rarely used but laned for speed swimming. A small hottub is also available outside. There are a variety of group classes available but not many times to choose from...enough. No classes on Sundays. The free weights are plentiful and a basketball court is present...indoors. Coffee is served each a.m. and a nice lounge are inside and out. One of the best parts about this gym is the 1/2 mile track right outside for run/walk. Its safe to walk even late at night. A volleyball court and tennis courts as well as bbq equipment I believe belong to the UT health science center and not sure how to reserve. There are also team sports outside....baseball, soccer....agaon, not sure how to reserve. The beauty of this space is that its family oriented...you see it well used and many age groups. To have the wonderful gym...right there... is an awesome experience. I would have given 5 stars but parking is inconvenient. Limited Golds parking, but you can park freely at the UTHSC after 3 p.m. I believe. I love this gym. Its well worth the money!!!