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Gamers Console Repair
823 S General McMullen Dr, San Antonio, TX 78237, United States
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Gamers Console Repair

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Bo
Review №1

Very happy customer. Took 3 hours to get our PS4 fan fixed and what a great price. These guys know their stuff and my son is super happy. Will for sure come back here if I ever need anything else

Ol
Review №2

Jesse and the staff have a beautiful smile and they make you feel welcome.Keep up the good work.We need more guys like them.God Bless

To
Review №3

They have been amazing from start to finish. I had an issue with a playstation 4 and they went to Sony and tried to get them to make it right and when Sony failed to hold up Gamers Console Repair came through and went above and beyond. I would recommend them many times over. The experience has been great and if you ever have an issue these guys can figure it out and have you back in action quickly at a great price. Great work guys thank you very much.

La
Review №4

This had to be one of the best Game Console Repair sites in San Antonio, Texas. After having a horrible experience at UBREAKIFIX this small business did an outstanding job on providing me with expectations and timelines.They did not give me no run around and they told me exactly what to expect. I took my system on Saturday and Monday I picked up my system ready and repaired. The price was fair and the service was fast. If I have another issue with any game console or computer I will definitely trust my equipment to be repaired here.I would recommend this place to anyone who needs a game console repaired.Overall great experience. Thank you Game Console Repair team for making the repair!

Cy
Review №5

The staff here are super friendly and honest. My experience here was great and the price I payed for the repair was just insanely good. Overall, Ill be returning if another console of mine needs a repair.

Da
Review №6

I went in thinking I was going to need my disc drive replaced on my PS4. However, after taking it apart, they determined it just needed a cleaning which fixed the issue! He also explained some components and what to be on the look out for in the future. I greatly appreciate an honest business and will be going back for any console or computer repair. Youve earned a lifetime customer from this small visit.

Ma
Review №7

We had an issue with our Nintendo Switch. We had an absolute 5 star experience with Tony and Jesse. Tony is very knowledgeable and walked us through the process and let us know prices ahead of doing the repair. Turnaround was quick and cost was affordable. He was very generous with tips and information. Would highly recommend!

Mi
Review №8

Very knowledgeable. Helpful and polite staff. Quick turnaround on my repair will recommend to all my gamer friends

Lu
Review №9

The guys are the best, customer experience is outstanding, they wont charge you unless they can fix your problem and even than is less than other comparable shops. they definitely have my business for life. Thank you guys a bunch.

Je
Review №10

Incredible service! They really know their stuff here and they have super fast service. They fixed our Playstation the same day we dropped it off and they go above and beyond in customer service and electronic knowledge. I will definitely go back when we need a gaming system fixed in the future.

Lu
Review №11

Great customer service! Tony and Jay diagnosed, troubleshot, and repaired my PS3 Game Console in less than one hour. I highly recommend them! 💪🏻👍🏻👍🏻👍🏻

De
Review №12

Man what nice people are here. The men there are straight up with you. They’ll help you as much as they can. Truly one of the best repair shops

x.
Review №13

Fantastic customer service. Took my ps4 in and he immediately diagnosed the issue and replaced my hard drive. Highly recommend this place, they’ll explain everything to you so you know what to expect :)

Al
Review №14

Took my ps4 and they could instantly tell me the issue and fix it in 2 hours for a great price, and great customer service, plus a 90 day warranty after fixing it! Any other place I took it to said I would need an entire new ps4 and it was a hardware issue and try to get me to spend money. Would definitely suggest this repair shop to friends and family!

St
Review №15

Honest Trustworthy Helpful KnowledgeableHad my x box the next day. Explained everything to me . Great experienceIf you ever need you console fixed would highly recommend them

Eu
Review №16

I purchased a PS4 from a person who was in Dire Straits for money so I got great price. What I did not know was it was infested with cockroaches. I called all the major brands none of them wanted to even look at it because of that not only did Gamers console repair take my devices they repaired a previous issue that most people said could not be fixed with out doing a whole power supply replacement which usually runs between 120 to 140 at most places. They were kind to my autistic child and their customer service and prices are just ridiculously affordable we need more game businesses like this. They are number one in my book.

An
Review №17

Amazing customer service! Walked us through everything like the problem and how they were going to fix it. Very affordable and a comfortable environment. Would recommend!

Ja
Review №18

I live a hour away from San antonio but I heard amazing reviews of this place so it being my last hope I gave it a try.I had trouble with my switch not charging anymore after my son shoved the wrong charger in the port.The previous place I taken to nearly ruined my console...Tony was so good at explaining exactly what was wrong and how he would proceed to fix the problems as they occurred and was able to get my console charging again.He was even able to get it done the same day so I didnt have to make a second trip.My son was so happy to get it back working. ❤So glad I made the trip and definitely recommend this being the first place you bring your consoles to.Worth the travel time!

Ex
Review №19

I brought my Xbox s in because it was giving me issues with the signal, within an hour or two it was fixed and ready to go ! :))) very recommendable !

Al
Review №20

My ps4 was overheating and Tony was amazing!! He was very knowledgeable and took care of my console! took it in around 11:30am and picked up in 2 hours!! will come back IF i need anything done with anything else. my ps4 is back and better!! i recommend 100%

JD
Review №21

Fantastic people and service, I needed my hard drive on my ps4 replaced and they told me it would take 1 hour and had it done in 20 minutes! 10/10 definitely recommending to friends and family!

To
Review №22

Love these guys. They did everything they could, couldn’t fix my xbox, but wasn’t their fault. They didn’t even charge me! I’ll be back when I need their help again.

je
Review №23

My son dropped his ps4 and was stuck in safe mode.. my daughter found this place online …after I almost bought another ps4 for right under $600 on Amazon … I went during my lunch time and back home before my lunch ended.. it was great service and honesty. He replaced Internal Hard Drive that was damaged with the fall..was replaced with more space… the repair came out to $149 plus tax… I’m very satisfied and I’m sure so is my son👏👏

Ma
Review №24

Took my xbox to get fixed. Right away it was diagnosed. Really quick service and the staff are really nice and knowledgeable. Im so glad i took my console to this store and they warrenty their work AND give discount to anyone you recommend to them. I will always go back to this store if my consoles have any problems.

Mi
Review №25

I sent them my ps4 pro that needed to be reassemble and they did a good job at doing it and not to mention the customer service was awesome and they guy was very understanding. I would recommend this place to anyone who needs their system to be fixed. They also wont charge much like mine was only 96 bucks and I rather spend that much than going to buy a new one for 600 since the demand for it is high right now.

Ma
Review №26

Tony and Jesse worked extremely hard to get the job done on my sons 8 year old XBOX and repaired it to the best of their ability and went above and beyond!! Great customer service as well and reasonably priced. Tony is very knowledgeable about what he does and I highly recommend!!

Ro
Review №27

Great staff friendly guys. Took my overheating ps4 and they only took 1 day to fix it. Very fast and reliable. If you’re cool with them they’re cool with you. I would definitely go back if I need another fix.

Al
Review №28

Small place but their work is phenomenal. Took in my Xbox One that I got the week it dropped, bent the HDMI input on the back of the console a few weeks ago. Within 2 hours and a great price of $109, they fixed my console and saved me the pain of getting a new console. Highly recommended this place.

Ro
Review №29

What a joke of a business. Took my PS4 to these guys in late September with “power supply”. They never once called me, I had to keep calling to get updates. Got it back almost two weeks later. It turned on in store. Took it home and it ran for I not more than 2 hrs. Just turned off. I brought it back in early October. That’s when the fun started. Again they never called me at all. Every time I’d call about every couple of weeks or so, it was always something different. At first it was a faulty power supply, then one of the boards must be bad, then maybe a fuse, and finally I decided to just pick it up after 5 monthsof getting the run around. The final word was “we don’t know, it could be the mother board or something else”. This is the type of “expert” service that you get.

Fe
Review №30

Easy location to find the service was fantastic and price was very reasonable I would definitely return for any services thx guys

Se
Review №31

They replaced my rom and laser scanner for my Xbox all under 100 dollars very pleased.

Je
Review №32

These guys saved my New Years. My hard drive on my PS4 went out a few weeks ago. I ordered two hard drives from amazon and Amazon lost both of them in transit. I was distraught and super upset because gaming is my relax time. I called them up and explained the situation. It did cost more than what it would’ve had I done it myself but I’m telling ya...these guys are SO worth it. Within 20 minutes my PS4 was back up and running without the headache of needing to order another hard drive or download the new software. They did it all for me. It was even running better than it had been before. They even listened to me babble on and on about my love for Call of Duty. I’m extremely pleased and will refer anyone who needs consoles repaired to them. Thank you so much! You guys are amazing.

Jo
Review №33

They do a fantastic job,very professional and I was totally satisfied, and they give you a 90 warranty.

Ja
Review №34

Phenomenal Service. Fixed PS5. Its always refreshing to see someone who has a passion and really loves what they do.

Tx
Review №35

If I could give this place half a star for the poor service they gave me I would. I took my ps4 here because it keeps turning off on me. I was told it was a power supply .I paid 140 up front a week later was told it was ready to pick up. I bring it home and its still doing the same thing. So they did not fix the problem so I take it back and they said its a hard drive problem they tried to charge me 110 for a new hard drive as I was told I had a 90 day warranty on it they kept my ps4 for another week told me to pick it up and I was missing pieces off the back were my hard drive goes all in all ill never take anything here again

Ju
Review №36

Reasonable price. My fan is still a bit loud but it works now. Wasnt working when I bought it in. Took around 3 hrs to fix even tho they were backed up on repairs. Good job guys.

Da
Review №37

Had a problem with my ps4 and it was fixed quick. Customer service was great. And they work with you on time definitely recommend coming here

Be
Review №38

Awesome customer service, super competent staff, and totally worth the drive. They saved my PS4 pro and Xbox One.

co
Review №39

Came in today to fix a hdmi re timer chip on an xbox one x and Im completely satisfied. These guys are friendly and a blast to talk to. Highly recommend 👌

An
Review №40

Tony and Jesse were amazing!! We drove 1 1/2 hrs not knowing what to expect and they fix everything the same day. Would recommend them to everyone!!

Fi
Review №41

Very knowledgeable and helpful. Great prices!

Fr
Review №42

Friendly, reasonable, Knowledgeable, truely good people and company.

Da
Review №43

Excellent and fast customer service. Look forward to dealing with them in the future. I would highly recommend this place..

As
Review №44

I came here after another place told me they couldn’t fix my son’s switch that I just had to buy a new one. Well I’m so happy I found this place. From the moment I walked in they were so helpful. They were even able to fix the switch the same day!!! Instead of spending $300+ they were able to fix it at such a great price! I highly recommend, I will be going back in the future!

Za
Review №45

Absolutely recommend! The atmosphere and location are a bit lacking but overall this place is tremendously affordable, they take care of repeat customers as well as their customer service is top notch.They know their consoles and repairs are super quick. If my console needs repair again Ill definitely be back here.

K
Review №46

Great guys, Im pretty tech savvy and had already performed some repairs. They were honest and in the end couldnt repair my gaming console, but they trouble shot like experts and didnt charge me when they couldnt fix the system. We all agree its most likely a motherboard or processor issue. All you can ask for is good intention and honesty coupled with knowledge. I believe that is what you get here.P. S. Parking is a pain.

Be
Review №47

The guys here are extremely helpful! They had my nephews Nintendo Switch ready the same day (broken LCD screen). I for sure thought it would take a couple days, I didnt mind because I wanted my nephew to be without it for a while so he would learn his lesson and not slam the controller on the screen again, but they called me back the same day 😒😆. So, yea, I would have to end up being THAT aunt and hold it until I think he deserves it back. Thank you guys for all your help, I greatly appreciate it!

Ph
Review №48

If youve ever been to gamers in the past and knew the owner Larry Im sad to report hes past away. However his nephew is picking up the mantle. He was honest in dealing with my situation. And unfortunately could not fix my issue. But instead of trying to do something they couldnt he was honest and directed me elsewhere.. so for that and for the great service his uncle Larry provided me over the years I give Gamers 5 stars. Gonna miss you amigo. Cheers.

Za
Review №49

Absolutely amazing service 10/10. They managed to fix my PS4 in less than an hour. Glad a business like this exists. Will definitely be a regular for me

Ro
Review №50

There a game place that fixes games but cant fix a 3ds screen. Not really a game console repair then now is it .

Al
Review №51

Good people and Good pricing. Fast at fixing my xbox too

Ay
Review №52

Great customer service, and VERY FAST turnaround time. (The issue I had another store said would take a week or longer, they did it in a couple hours).Just a heads-up, they only accept cash, but they do give military discounts.

An
Review №53

Hi Im Angel and it was my first time going there and they did a great jobI was in and out in 45 minutesAnd my Xbox one works perfect nowGreat job thank you

La
Review №54

Great service for a great price!

Ke
Review №55

I love the funny guy.. Im so bad with names lol... Thanks for fixing my ps4. Will see you soon so you can fix my Nintendo

Br
Review №56

Great atmosphere. Great people. Great service 10/10

Je
Review №57

This place was so awesome!!! Very welcoming and friendly! I appreciated that. They were on the ball and willing to do what they could to fix my ps4. ☺️ I highly recommend this place.

Jo
Review №58

Exceptional location. Was truly a pleasure working with them and having my unit repaired

Ta
Review №59

Ok I just wanna say how Knowledgeable & highly, HIGHLY professional these guys are. When it comes to highly intelligent people in this type of electronic gaming field, these are your guys to go to. #Facts. Aaaand it’s at a darn good price too. I HIGHLY recommend these experts, if you want elite quality, polite, & superb service, this is the place to go to.

Ro
Review №60

Called repair shops around San Antonio for prices on fixing an HDMI port on my girlfriends ps4, by far the cheapest around. Walked in at 5:30pm said come back at 6:00pm. Done. Ps4 works great. And they even cleaned out the system of dust and offered to come back any time for free cleanings. Great customer service, would come back again.

Er
Review №61

Awesome experience today with our PS4 repair. Our PS4 is up and running like new. Will be back for sure!

Ro
Review №62

He did an amazing job and he was very respectful and nice and courteous.

lo
Review №63

I went by too fix a ps4 someone gave us. These guys were so great very knowledgeable and informative. Call me back in about an hour told me what covid be done and had it fixed in 45 minutes. Definitely would go back and will tell people to go.

Te
Review №64

Just GREAT customer service! He gave me a time when it would be complete & had it done before the time! He saved my console! When i picked it up, i noticed he even cleaned it so it looked brand new again. Very happy with his work at a great price & even stuck around and had a conversation with the gentleman. If i have a problem with any of my electronic devices i will give him my business 10 times out of 10! Heck Ill even stop by to have another great conversation with the guy. No doubt great work!!! Thanks again sir!

Ja
Review №65

Jesse is very nice.

Za
Review №66

Tony Repaired my ps4 hard dive quickly and was extremely informative, No hassle and very helpful.

YV
Review №67

Really great place my friend and I was here and the guy fixes his system in a matter of days now it runs better then new

Pa
Review №68

I brought in my Xbox One X because it was not turning on, it was diagnosed as a “bad hard drive, and it was ready to be picked up a couple of hours later. Same day service and I’m very happy with the repair. I highly recommend this shop.

Ti
Review №69

Quick repair and reasonable price. I dropped off a ps4 for overheating and was able to pick it up the same day.

Li
Review №70

These guys were absolutely amazing! A gamer’s heros! I watched YouTube videos on how to clean my PS4, and in the process I broke my fan cord. To make it worse I replaced my thermal paste with stuff sold to me on EBay as PS4 friendly-it wasn’t. So now instead of the PS4 just running hot, it couldn’t even stay on longer then 10 seconds. I brought it to Gamers Console Repair, and explained how I tried to play doctor with my PS4. They laughed with me and made me relax, that my PS4 wasn’t going to the gamer graveyard yet. They called me back to next day with everything wrong, and for under $200! Then she was fixed the next day. I have now had her for two weeks and she has never ran so smooth, so quite, and even made me realize my internet wasn’t running slow but that is was my PS4 because now I have absolutely no lag! This is the place to come for your tech problems!

Je
Review №71

They did an awesome job! I was only in town for a little while and they where able to get my daughters playstation 4 fixed in about 2 hours. Highly recommended!!!

Ga
Review №72

Amazing work! These guys really know their consoles. Brought my PS4 Pro in with an overheating issue, they fully cleaned and re-applied thermal paste for only $99! Atmosphere in the store is incredible; 10/10, would definitely recommend!

Ju
Review №73

I brought my sons XBOX ONE S up there because he just installed a new 1TB HDD but the console was not showing anything on the screen. Tony diagnosed the problem and told me what needed to be done. The console could not be saved but he tried very hard to fix it and explained what the main issue was. I highly recommend going to this place of business because they have a very good reputation and are well known in San Antonio for their work. Also do not bring your console up there already opened. Bring it intact if you can. They dont charge for diagnosing the problem. They will find the issue tell you what needs to be done to fix it and give you a quote.

Po
Review №74

Repaired my Xbox One X flawlessly, took it in around 10am and it was done before 2pm and I didn’t even ask for a rush. Very friendly, knowledgeable staff, they also cleaned the inside of my Xbox without asking for it. Don’t let the appearance of the location fool you either, you won’t get as good of a repair service on consoles anywhere else in town, especially if you need circuitry work.

Ga
Review №75

Best place to take your game system or laptop best price in townand you wont fill like you got robbed

Mi
Review №76

These guys were very honest, knowledgeable, and made quick work of my game console issue. Really appreciate the fact that they took the time to explain what the issue was and how they were going to fix it. Recommend them to everyone!

Js
Review №77

My ps4 wouldn’t turn on and they fixed it within 30 minutes . They are fast, friendly and how they fixed my ps4 it looked that they know what their doing . I highly recommend

Ca
Review №78

They fixed my ps4 I rate it 5 stars because I wasn’t able to play my ps4 for 5 months my lil brother was so happy and thank you for repairing my ps4

Gh
Review №79

Place is amazing. I have never had such good customer service in my life. Amazingly priced and was worth the 25 minute drive. And with all the craze over toilet paper they gave us a free role. Like come on now that’s awesome. I highly recommend going here if you have any problems with your console. If I could I would give them 10 stars.

De
Review №80

Guys are great.. They save me a dent in my purse lol..

Da
Review №81

Great Place to get ur Comps fixed. Tony knows how to explain and make sense of the issues even if youre not tech savvy. Thanks Tony!

JA
Review №82

Really nice people, got my ps4 HDMI port fixed very fast.

Da
Review №83

Cannot recommend enough if you need a gaming system repaired. They are friendly, honest, knowledgeable and they fixed my issue within an hour, at an extremely fair price. I will definitely be using them again if needed.

Va
Review №84

Completely blown away by the amazing hospitality and treatment my son and I received here! Knowing a paycheck isnt made unless repairs are done or assessments charged, he was brutally honest and chose to save us money and forego making some. He instead found us an alternate means to use our unrepairable switch and completely made our day! And again, didnt take a dime. Although its a little bit out of the way, I would highly recommend this company! You just made a raving fan and will recommend you to anyone we come across that needs your service! (when we left, my son said that you guys were not like people at other stores, you treated us like we were family)⭐⭐⭐⭐⭐

Da
Review №85

I am so glad i found these guys, went in with my PS4 that had an over heating issue nd they knew right away what to do with it. i am very damn satisfied, they cleaned it & added new thermal pads nd now it legit runs like it was brand new 👍🙌 i definitely recommend these guys if you want your console fixed ! 💯

Jo
Review №86

Maaaaaan!!! I am so glad I found this place .I had took my PS4 there about 10 months ago because the HDMI port was broken and they fixed it... I have a nephew and niece that are constantly moving my PS4 around from room to room and I guess the HDMI port got messed up again from the unplugging/ plugging of the HDMI cable... So I took my PS4 back with no receipt hoping and praying that they would help me out and Jesse at the front desk said, Yeah I remember You and this console, No Problem .... Tony the Tech Man Fixed it with No CHARGE!!! Thank You Tony and Jesse with Gamers Console Repair!!! I can go on and on about how professional and cool they were. You have to take your console there if theres any problems, you wont regret it... This is the first review for anything I have written because I felt like everyone should know. Thanks again 👍

Co
Review №87

Brought in my PS4 because it was having some troubles. I was met by Tony, who quickly diagnosed the problem. Quoted me with a good price to fix it. Then, he offered to upgrade it for a modest upcharge. If I did not have to work that afternoon. I would have been able to picked it up that afternoon (I work nights). When I arrived the next day, it was fixed, updated, Cleaned, and had a warranty. System works perfectly and smoother than before. Highly recommend this place! Great service and quality work. Oh! I’m sure they will tell you, but in case they forget to mention, or you forget to ask, they take cash only. But by the money you save, it’s worth it. Thanks Guys!

LG
Review №88

Got it done same day. Console good as new!

Ro
Review №89

Nintendo switch repair. Fast, friendly and knowledgeable on systems they service. I will definitely recommend to friends and family. Reasonably priced repair.

Kr
Review №90

Tony is a master! Thanks for all help.

Ja
Review №91

These guys were great, they fixed my son PS4 Pro found out it was the hard drive for why it was lagging and freezing they put a new hard drive & they also cleaned inside the console now its working perfectly like New no problems.. Also for a Great Price I would highly recommend them....

Mi
Review №92

This place was awesome. Tony is great, and if I could I would even argue to invest in this place! With some advertising in the right places this place could be awesome around SA, even more than they already are.I have animals, 5 to be exact. My 3 dogs and 2 cats have done plenty to my PS4. My HDMI Port was ruined. Tony had it replaced and ready to go well within his quoted time frame (and even then the quoted time frame was only 24 HOURS!).Five stars all the way, all day, everyday. Mom and pop shops need the recognition and props they deserve.

Hu
Review №93

Outstanding Services!😃

E
Review №94

Great people! They will fix it and be honest about the problem. They wont try to upsell or offer some expensive extended warranty and they stand by their work.

Ye
Review №95

It was a quick fix within 30 mins. Learn a few things in the process. Great and friendly customer service. I would definitely go back and suggest them to anyone and everyone.

J.
Review №96

Fixed my PS4 that was not getting power. Then when it got power it had no video. Tony said he would get to the bottom of it and after 4 days, I’M BACK! Great job, and would recommend them to everybody. Thanks again.

Al
Review №97

Great service, took my xbox to get repaired after the hdmi was acting up. They took my xbox and had it fixed in as little as an hour. Great customer service and friendly staff. Recommend them over UBREAKIFIX.

al
Review №98

I brought my Xbox and they supposedly fixed it. They Charged me 115 and only worked for bout a week. So I brought it back so they can fix the issue and they kept it for 3 weeks. Every time I would call for an update they kept giving me different excuses. Finally they told me it was un repairable. They wouldn’t give me a refund. I took my xbox for a second opinion. The other repair business opened it in front of me and found all kinds of screws and pieces missing. There was even a ps4 game in rom. I tried calling them back and the guy on the phone was rude. BEWARE THEY ARE SCAMMERS AND WILL TAKE PARTS FROM YOUR GAME CONSOLE.

We
Review №99

Estimate wasnt provided before approving labor. Parking is tight.

Bo
Review №100

At Gamers Console Repair, Tony and his guy(if you see this, sorry I forgot your name) found the problem with the XBox One and got it fixed by the next day. Speedy service, professional attitude, no upsell type bs, and they explain what needs to be done step by step to the console. But Ive been going to Gamers since the earlier 2000s, and since then I am yet to be left disappointed. Thanks guys 👍

Information
7 Photos
100 Comments
4.7 Rating
  • Address:823 S General McMullen Dr, San Antonio, TX 78237, United States
  • Phone:+1 210-455-8697
Categories
  • Computer repair service
  • Repair service
Working hours
  • Monday:10am–6:30pm
  • Tuesday:10am–6:30pm
  • Wednesday:10am–6:30pm
  • Thursday:10am–6:30pm
  • Friday:10am–6:30pm
  • Saturday:10am–4pm
  • Sunday:10am–6:30pm
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