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Computer Repair 2
6025 Tezel Rd STE 101, San Antonio, TX 78250, United States
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Computer Repair 2

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Ro
Review №1

This is the best experience Ive ever had with a computer repair facility. Personable, kind, through.....and my computer was fixed in a day. Excellent, in every way.

Je
Review №2

I took an old desktop computer there expecting to hear it was not worth fixing. Instead, in a few hours it was working again! Professional, friendly, response, expert service -- cant say enough positive things about this computer repair business. Fred is awesome!

Ps
Review №3

Very nice people! Good prices! Will be coming back if I have anymore issues!

va
Review №4

Small shop, big service. Free diagnostic, 24 hrs open, reasonable prices and professional expertise. My laptop has been repaired quickly while I was waiting. Best computer repair in San Antonio.

Gi
Review №5

Incredible service and fast repair time. These guys know what they are doing. Thanks again

Sh
Review №6

Our house was struck by lightning may 3rd. I had to file a claim . Claim rep asked us to get diagnostic of computer along with tv and our security system. I found Mr Guerra on Google. And I’m so happy I did . Extremely professional, definitely knew what he was talking about . After talking with Fred (the father) he recommended his son Robert to come in out in look at our tv and security system. I can certainly say this family owned business knows their stuff . I highly recommend Fred and Robert for any computer issues and security systems. If I could give them 10 stars I would !!

Ca
Review №7

Great place! Always friendly.

Ri
Review №8

Not sure why some people gave one star rating. This place fixed my phone and took care of my devices in less than 30min. Plus the price was better than any other place in town. Highly recommend this place and they earned my business for life.

Ro
Review №9

ZERO STARS. DO NOT GO TO THIS REPAIR SHOP FOR YOUR LAPTOP. Brought my $1400 Lenovo Yoga 2-in-1 laptop in to replace a slightly cracked touch screen. The laptop worked as good as always except that two spots on the screen did not respond to touch. But I was able to use it for everything else with mouse and touchpad. My husband brought it there because they had fixed a desktop pc and replaced the hard drive in an older laptop of ours. They kept my Lenovo laptop there for FOUR MONTHS, never returned my phone calls or texts. My husband went to the store at least 4-5 times, and Fred kept telling him that he had to order another screen. Supposedly he ordered 3 screens - 1 was the wrong screen, the 2nd one didn’t work, and the 3rd one supposedly worked but then the laptop kept shutting itself off. He kept saying let me keep working on it, Ill get it fixed. I found out from a Lenovo authorized repairman (I should have gone there first) that the repeated attempts to replace the screen without taking proper precautions against electrostatic shock WITHOUT REMOVING THE BATTERY FIRST will cause a motherboard to burn out. This is something that every computer repair person should know. Yet Fred insists that it was the power cord that fried the motherboard. Well, lets see if the battery had been removed as it should have been, then the power cord would not have shorted out the laptop, no? Obviously, he didnt remove the battery before replacing the screen, and now he won’t take the responsibility for burning out the capacitor and motherboard by his ineptness. Now I have a $1400 laptop that is completely taken apart and not worth repairing. It would cost $900 to replace the motherboard from Lenovo. He can do simple stuff like replacing a power supply or a hard drive, not something delicate like a touch screen.

Ma
Review №10

These are the nicest people you will ever meet. Bless these gentlemen. They fixed my phone in no time.

Je
Review №11

Very professional at what they do. They have been in business for over 15 years and they have always been my go to company for my cell phones and laptop repairs and yearly servicing. Love this company …KEEP UP THE GREAT WORK!!!

Da
Review №12

These guys are absolutely incredible, saved my business and my files. I never posted this. I never posted anything about this company.

JO
Review №13

Great service did things other companies could never do. Love this company

Ta
Review №14

It took 2 months to finish my laptop.. and they still have my other computer and thats been there 3 months now. I call but no one answers or calls back. You can leave a message. Ive gone by and 8ve been told iys still being worked on but you get no updates

Re
Review №15

Thesw guys know what they are doing they fixed my phone in 15min when 3 other companies could not do it. My laptop waa fixed in 4hrs when the other company said it was no good and to buy another.

Ke
Review №16

Great place. I recently bought a used laptop & wanted it checked out & updated. Im not a laptop guy & Fred took the time to teach me all the basic functions. Nice guy.

Da
Review №17

Was able to walk in the door within 20 minutes of calling, problem fixed in 20 minutes. Service fee was fair. Theres also a bar right next door to hang out while you wait. Would go back.

co
Review №18

Wow! I dont know where to begin. We brought 2 laptops here of Feb 2020. We gave them lots of grace, since covid hit. Never where we ever called, we had to constantly call/text and it was a hit or miss if we ever got ahold of anyone. 1 laptop was finally picked up November of 2020. Still did not work. And they lost our other laptop. As per usual, we were told they would get back to us when they could find it. Weve completely given up on the other laptop. Its almost been a year. Do not take anything here that is important to you. So disappointed.

Ar
Review №19

Dam these guys are good!! Price was even better!!

Cr
Review №20

Wow! What a great business! I took in my laptop after having a large update making my laptop run slowly and gave me a black screen. Now its working faster than it ever has before! Robert was great at explaining what my laptop needed and what needed to be serviced. Highly recommend.

SA
Review №21

I only came to this store to pickup a WISH order.BUT the gentleman that helped me was uber friendly. He also let me know that he doesnt return WISH orders. Good to know

el
Review №22

Fantastic and prompt service. I was told by other tech that my computer will need to be erased. one other company said the repair will take 2 weeks.... I had the prices out of the world... bottom line.. I came here.. my computer was repairs is less than 15 minutes.. and the price.. Awesome... This is the best!!!!!!!!!!!!!!!!!!!!!!

00
Review №23

Fast service and job well done!! These guys are incredible and really nice and responsible people to do business with. Will definitely be my go to store for my cell phone and computer needs.

Al
Review №24

I had a really great experience here. My computer was repaired faster than I thought it would take and I got back an even better computer. He fixed the glitching, repaired a piece that had broken off and added updates to make my computer run faster and look newer. I thought it was going to cost a fortune but I was surprised by how reasonable the cost was. I will definitely be a return customer for any future repairs.

di
Review №25

Absolutely perfect service!!!! So glad I came here....they took very good care of me my computer and my phone. Everything is like brand new but now working better than before

An
Review №26

Robert is by far the most professional and knowledgeable IT tech Ive had work on my devices. Professional and expedient. Definitely recommend, they have a customer for life with me and I wil surely spread positive WOM.

Le
Review №27

Best service ever great job guys

Ve
Review №28

This company is amazing they fixed my very expensive MacBook Pro and the cost was much less than any other company. The 5 stars is not enough to give this company everyone else wanted 3 times much more than this company. The forensics guy is amazing at what he does hands down the best tech I have ever seen do a complete job and didnt ask for lots of money.

Co
Review №29

He explained the repair process and what should be expected. He was able to recover all of my lost data. Very knowledgeable and very helpful. I would go back to them again in the future!

Je
Review №30

Where did these guys come from?? They had me fixed and going same day. The company forensics technician Robert is a wizard at cyber security and fixed me up with top notch credentials to make sure my emails and internet was fully protected. I took my computer to different locations and they were going to charge me over 150.00 to fix it. I brought it here and paid much less and got it back same day with all issues resolved.

Ja
Review №31

These guys are amaizng!! Took my phone to get fixed at 5 other places and they couldnt fix it. I brought it here and they fixed it in 15min. Thank you so much!! You will always have my business.

Ma
Review №32

Awesome service, good prices! Great customer service! Robert was really helpful! 10/10 recommend this place!

Ja
Review №33

Fred is very helpful and knowledgeable. Got me taken care of in a pinch. Very happy customer here!

te
Review №34

These guys are incredible I have no words. Robert is the most honest and fairest technician I have ever met at any store. He also gave me free things for my phone and computer. He is such a sweet heart. He even helped the children with free tings for their computers. Bless this man

Nu
Review №35

My computer needed a screen replacement. He told me that he would have it ready for me the next day. I called the next day and the computer wasn’t ready. With interactions continuing with me calling and him telling me that he would have it ready next day. He did not call me once and give me an update about my laptop. I picked my laptop up after a month. Wasn’t fixed. I took it to another computer repair place and it was fixed that day. There were screws removed from my laptop that didn’t need to be removed by this repair tech. I wouldn’t advise anyone to bring any electronic here for repair.

Ma
Review №36

These guys are amazing that’s all I got to say...I wish all companies were like this company. They need a lot more than just 5 stars.

Sy
Review №37

These people are sweethearts. Always taking care of the elderly and they are veterans.

Un
Review №38

I recommend everyone to come here ...hands down the best service in San Antonio. I agree with all reviews about this business. Where did these guys come from?? Will be back again!!

Ma
Review №39

These guys are amazing at what they do. Our network was down and we called 7 companies including the geek squad and Altex. None of them were able to fix our network. The forensics technician Robert came out and had us completely fixed up in 12 minutes. These guys even fixed and troubleshooted our computers to make sure everything was working correctly and accurately. JOB WELL DONE ROBERT!!!

Lu
Review №40

This company saved my files and saved my life!!! They fixed me up just in time for school and had me studying on the same day at the right time. God bless this company!!! Thank you more than you know!

An
Review №41

I took a desktop and a laptop and i was very satisfied with their services he even took the time to teach my daughter few things. love this place

Mo
Review №42

I went to many stores during this pandemic crisis. This company was the only one open and they attended to my computer immediately. They serviced my Mac and had it all fixed same day. All issues I had we resolved and it is now working at 100% like it should be. With apple closed and other stores closed this company is by far highly recommended by everyone I know which was very impressive.

Mi
Review №43

These guys are incredible the things they do and repair in record time is amazing. Their forensics team to retrieve data on devices is pretty cool they totally know what they are doing. They fixed and programmed my device in less that 30min they deserve more than a 5 star rating

Yv
Review №44

Thank you for your feedback, as soon as my laptop is fixed from the damages from the screen changing, I will gladly give your business 5 stars. Thank you.

ki
Review №45

These guys are amazing they fixed my phone in no time. Their forensics team showed me exactly what the issue was and resolved it at very little cost. Great job guys you are definitely on my highly recommend list.

El
Review №46

Love these people best customer service. they took very good care of my family phones and computers. mr. Guerra didnt charge me anything for his repair service or time. super sweet man. god bless this company

Mi
Review №47

Disappointed they never answer phone. Wwnt elsewhere.

Ja
Review №48

I have been a customer of this company for over 3 years. Mr. Robert has taken care of my network and security and have provided forensic software to make sure i never lose my files and they stay encrypted and protected. If state and government agencies rely on these guys then I sure will as well. I will always recommend this company.

Lo
Review №49

Wow this place can do it all...I will definitely keep this place on my to go to list.

Se
Review №50

The customer interaction was great. Their follow up was non existent. After I call to inquire about the device I had there for 1 month and was told would get a call back approx 6 times. Never did. Luckily it wasnt dire. Had a work laptop. If they wouldve followed up this would be 5 stars.

Da
Review №51

Its true what they say about this place...WOW!!

Ca
Review №52

I received excellent, professional expertise in every way. I highly recommend their services.

Em
Review №53

Thank you so very much for what you did for me. Keep up the amazing work!!!

La
Review №54

I want to start this review by saying that the person I worked with was very kind and seemed to understand what was going on. However, my initial “3-5 day” estimate when I dropped off my computer was actually around a 23 day endeavor before I got a call from the shop- this was for a power supply replacement. The delay was a big deal for me since I had planned to have my computer back for finals (2 weeks after I dropped it off). I also am living in Dallas, so I did not appreciate the lack of communication that this job might take more time. If it’s going to take 3 weeks, DONT tell me 5 days, I’ll just go somewhere else!At the end of it all, on my third time to the shop to pick up the computer, it was “finished”. Unfortunately, at some point during its time in the shop, my battery had “gone out”. By the way, job I requested was replacing a part in the power connection, not a new battery. We are still not sure if the battery was shorted during repairs or just by coincidence at that time, and I will never know. He did open the computer in front of us and was nice to explain the situation, but he did that without a static bracelet, which made us consider the possibility of other parts being damaged during repair.What I DO know is that I paid a good amount of money for a computer that still has power issues, and ones that I didn’t have before. Guess what- I replaced the battery afterwards with a brand new one! And it still doesn’t turn on!There is clearly another (perhaps repair related) issue at hand, and I’m not waiting another 3 weeks to find out what it is. Thanks.

ja
Review №55

These guys are good and very fast at what they do. I took my phone to 3 other places and everyone wanted to charge me over 100.00 to fix it these guys did it not just the same day buy for 65.00 and made sure it worked exactly as i wanted. GREAT JOB GUYS and thank you

La
Review №56

Took my dell computer in for a hard drive issue. Couple hours go by no call. I stopped by and asked about it. He said he ran a diagnostic and everything looked fine. He said he will look at it and give me call. Keep in mind I have everything on this computer. Important and special pictures of my girlfriend and my family from long ago that can’t be retaken. He calls and say that they figured out the issue and that it is ready for pick up. So I said cool, I was aware of the price to fix the computer for worst case scenario. That’s not a concern at all. I get there and everything on my computer is erased. EVERYTHING! Not once did he call and said we have to wipe your computer you will loose everything is that okay? Not once then says well for 200-250 I can get your pictures back. Hell no I’m not paying you 250 to get my own pictures back that you erased and didn’t even ask me. So after I told him that he said well if I knew that I would have went a different route well that’s why you call and ask!!! I work at a mechanic shop we have to call and keep the customer informed what may happen if something is done or not done. Very poor service!

An
Review №57

This company is amazing they are fast and very good at what they do. They fixed and resolved my issue sameday. Their forensics analyst people are amazing. Highly recommend them.

Ma
Review №58

These guys are the greatest i brought my laptop in one day and out that same day. Screen was fixed and they even tweaked my computer. It runs faster than it ever did and I had it for over 2 years. Thanks again I highly recommend this company

Sa
Review №59

These guys are very good and really fast. If you need your work done on your computer, cell phones or tablets this is definitely your go to store. I have gone and done research at 7 different locations and everyone just comes up with excuses and tries to take your money. These guys got it done very quickly and at a way better price than anyone else in town plus they are honest and upfront with you as a customer. Customer service is beyond a 5 star rating. As I was there waiting fro my computer the techs were teaching on the dos and do nots on my Mac. They teach everything even the big companies do not. Even the cops were there to get help from the computer stores cyber forensics team on something I guess they were working on for the police. That was beyond amazing because the cops said thank you very much to them as well. Yes this company earned my respect and business for a very long time

C
Review №60

I have a tablet i was told was worthless due to a Virus. I brought my tablet to this store and Robert gladly said he would take a look at it. I was called the next day to come pick it up.....it was ready. Im still using my tablet with no issues. I highly recommend this Computer repair store for your needs.

1s
Review №61

Robert came to do work on a laptop for us that has not been accessible for 2 months. We thought we lost our testing software and he was able to recover it and recover our files as well. Now we can get back to treating our patients because of his dedication to getting us back up and running. thank you Computer Repair +! LIFE SAVER!

Ha
Review №62

Fred knows a lot, THANK you for your knowledge.

De
Review №63

Dam these guys are good. They deserve more than a five star. Definitely the best in the business.

Ci
Review №64

Excellent Repair Shop—Professional, Thorough, Reasonably Priced, and Timely! Does a Great Job at repairing broken computers; provides you with a good estimate both price and time-wise; and guarantees his work if something comes up! Go see Mr. Fred Guerra—he’ll get you up and running in no time! Just keep in mind that if parts have to be ordered, repair jobs can take a bit longer—but there’s always the tasty microbrewery around the corner when you can quench your thirst!

Da
Review №65

Thanks for the great advice and the diagnostic testing!

su
Review №66

These guys are the greatest and experts on what they do. Finally a company that treats you like a customer and teaches you about your computer and its software. I went to other companies before I found these guys. I highly recommend this place. I just read a review about a guy on here that says he was going to be charged alot for his hard drive. I was there when this kid was there and the truth is he crashed his computer and he was told his data could not be recovered quickly and it will take sometime but there is a fee for it. Very sad something that was his fault and not the stores or the techs fault he gave this store a on star. Very hard to believe.

Of
Review №67

Mr. Guerra is amazing and got my computer fixed same day and just on time for the holiday shopping. It has never once ran this fast even when I got it out of the box. When i got to the store and went inside there was lots of military there getting their computers fixed and cell phones. I can now see why they are highly recommended around san antonio. Thank you very much guys and god bless you all

ja
Review №68

Quickly fix power adapter issue on Alienware laptop for lot cheaper (less than 100) than Dell wanted to charge (almost 200). Now my go to fixer.

An
Review №69

Wow these guys are good their forensics team is just incredible solved my problems on my phone and fixed my computer same day. Truly amazing

No
Review №70

Wont take my computers anywhere else! They are knowledgeable, fair and courteous! Always there to help and takes the time to explain the situation at hand! Thanks Alfred and staff you attending to all my computer and phone needs.

Pa
Review №71

Fred Guerra is a genius and very personable. I was having problems after trying to install a new SSD drive. The computer would not post. He fixed it in a day and enabled the system to use all the cpu cores rather than just one, the default setting. My computer is flying now. I also asked him about a problem I was having on another computer. Went home and fixed it.

mi
Review №72

Fantastic service. Very happy with computer service

Vi
Review №73

Laptop needed power connector replaced. Geek Squad said $200 including shipping, 2 weeks at least. Computer Repair Plus took care of it for about 1/3 the cost and turn around was less than a week - only took that long because they had to order part. Polite, professional, great shop all the way around!!!

Li
Review №74

Absolutely incredible service ....thanks again

Ri
Review №75

Love this place they treat you like a customer not someone who wants to take advantage of you. Best service and best loyalty will definitely recommend to anyone.

Fr
Review №76

Fast, courteous and trust worthy.. Great service. i couldnt be more happy with them. thanks a bunch!

Ru
Review №77

Awesome service great price.

Br
Review №78

This company does it all....I only wish every company was like this.

Ja
Review №79

Very satisfying. Pros for sure

Do
Review №80

The guys at computer Repair Plus were awsome. They helped me get my graphics card working in which not even Nvidias customer support was able to do. i highly recommend!!!

Ja
Review №81

These guys are very good hands down

Ja
Review №82

Mr Guerra is excellent and fast to help.

Ed
Review №83

Computer died and Robert fixed that problem and one other in 15 minutes. Dont go anywhere else.

Ro
Review №84

Fastest service in San Antonio. Job well done absolutely no complaints

Sh
Review №85

Greatest company there is in all of San Antonio

Ye
Review №86

Amazing service, very knowledgeable, took care of my computer issue on the spot, if you are military they can fix your problem (https, certificates, cac reader issues, etc) highly recommend, super professional.

Da
Review №87

Great service best in San Antonio they fixed me up in 15 min what was great I went to 5 other companies and they said it could not be done. These guys can create miracles.

Ro
Review №88

Great service absolutely amazing

jo
Review №89

At first i was a little intimadated by how it looked on the ouside but when i went inside it was nice and cleane the repaire man was vary polite and helpfule he even helped my laptop run a little faster for no charge and when he offerd aditional services he was not over bearing about it. He even took the time to educate me on how i can better use my lad top vary helpfule and considarate much better then getting my laptop shiped off to tim buck to just to see what was wrong with it from geek squad

Fl
Review №90

Great service

Al
Review №91

Great service

St
Review №92

No help and they were to busy

re
Review №93

SUPER SERVICE

Information
36 Photos
93 Comments
4.6 Rating
  • Address:6025 Tezel Rd STE 101, San Antonio, TX 78250, United States
  • Site:http://technologysciences.net/
  • Phone:+1 210-714-5630
Categories
  • Computer repair service
  • Electronics store
Working hours
  • Monday:10am–7:30pm
  • Tuesday:10am–7:30pm
  • Wednesday:10am–7:30pm
  • Thursday:10am–7:30pm
  • Friday:10:30am–5:30pm
  • Saturday:Closed
  • Sunday:10am–7:30pm
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
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