One of the employees slams the brush on my car, I thought was unnecessary but thought nothing of it. When I got home, I noticed my backup camera was broken off. I filed the report with them and was told they would look at the cameras but no answer from their manager. I go back to be told their not responsible once I leave the facility. Their gonna fix it and Im not coming back.
Sierra was super nice and helpful! Love this place.
Wont take my car anywhere else. Bought it brand new in 2020. Still shines great and has no swirl marks
I like wash my car there the machines do the job really well
Workers are in a rush to push cars through and one car jumped the rail that pulls the cars, Because the worker was try to do to many things at once. The wash was So so, I guess you get what you pay for.. For the same price could have went to the competitor and got it detailed... And it smelling great.. Lesson learned...Step your game up bubble bath..
Well I will say it wasnt the car washers I had a issue with. I took my car threw the car washer and it came out worse then it 1st looked.so I called and they said they would return my call asap well I waited and no call returned. So a waste of 20 bucks i am sure if it was one of the workers then maybe it would of been something to be resolved but since it wasnt I never got a call and once again I wasted my money
Really good prices on their car washes and really good service will be going back to the future
Excellent service and friendly staff, I asked a free trial of there new gleen wash and staff were helpful, awesome.. we will be back
Great car wash.Very very nice employees and management
I appreciate how the manager gave me a free towel because the vending machine was all out..thanks!!
I love bubble bath car wash. Its the only one in town Ill use. Gets your car shiny for not much money.
San Antonios best car wash. They maintain their equipment so I always get a good car wash. Like the vacuum area, and the place with large brushes and 55-gal water containers to remove cooked on bugs and tar. Just good people. Thank you. I live near Sisterdale but use this car wash when I come into SA.
Just had my 3rd car wash and I used the vaccums once. I was 100% satisfied. I anticipate the same for all future car washes. Thank you Bubble Bath for your awesome services.
Got the 20$ another deal. And free towels whenever needed. Free vacuums also. Great place
I appreciate that the manager Bryan, still understands that customer service is the key to managing a successful business!
Easy to use and convenient. Very clean location
It was quick, easy and professional. Cleaned my car very well and the vacuums did a good job. If you go when it is busy just know that it can get a little tight.
Its great place to escape the time it takes to do it by hand. But they need to keep up with there machines
Best place to go to get a car wash.
The best spot to get your car so fresh and so clean
Good place, I like that its a chain. I can stop at any of them and clean my car. Good free vacuums, but in the car wash, I noticed that on some busy days they are not cleaning the brush/luffas and they are full of sand and dirt. I polished my car a couple of months ago, and after one wash I see the spider web scratches on the finish. Also, they could stand to include free drying towels... Most other car washes Ive been to, provide them for free.
14 and change did a good tire job on my car
Good job always have a clean car get the monthly plan
They have a great car wash and free vacuums and wonderful service, however if you get a membership there be careful that youre aware that they will charge your card without asking every month until you cancel and its a hassle to cancel its not easy unless you make time for it and time is money. You have to go through their process or take time and find a manager and get them to cancel your service.
My truck alway clean and shine
I really enjoyed the Bubble Bath as a whole because of their service, ease of use and free vacuums. However, I have to give this company a one star due to the fact that I was subscribed to a monthly service without ever signing up!After three months, I noticed a reoccurring bill of $35 from the Bubble Bath Carwash. Apparently I had signed up for one of their monthly subscriptions without knowing. I never received confirmation code, PIN, email, nothing... To this day I still dont know how the service works.I called several times and spoke to the manager Robert regarding my issue. He took down my information and assured me that I would receive a refund for at least one month and that my subscription had been cancelled. The next month I received another charge!Its not until I went in person that they cancelled my subscription and gave me a receipt. I requested to talk to the GM about the issue and they said that they would call. They never did... I even wrote them an email explaining the issue and requested a callback and nothing... If this isnt poor customer service and borderline robbery I dont know what is...
Best place ever! Only place I wash my car! Have tried other drive thrus, none can do a better soft cloth wash, shampoo,condition and rinse! Not saying that cause I helped open 1st Bubble Bath on Babcock, just plain truth!😎
Real good place to wash clean vacuum your car. Also friendly staff.
The Bubble Bath Car wash is the only wash in SA I trust with my cars. I have always have an incredible experience when I visit and their management is always very accommodating, especially when I ask for my mats to be sprayed with the pressure hose. Its a quick and easy wash with a cool mural on the side, and it really brings out the SA culture.
Wonderful experience here. I went because I got a free wash on their website and this location was great. SHOUT OUT TO BRIAN!!! He is a hard working employee and if I needed anything, he did his best to help me out. He just so happened to have a tire pressure gauge and was willing to let me borrow it. He is a genuinely nice guy. This location also has a free air compressor for your tires and a pre clean area where you can scrub spots before you go through the actual wash.
Vehicle owner BEWARE:Had to rate 2/5, loved the ease of service and available resources. Monthly rate is great also a couple washes and basically get your moneys worth.Unfortunately the track they use to align the vehicles for the wash will damage your wheel (front driver wheel only) over time it can get pretty bad with scratches and scuffs from the wheel bouncing off the track. Maybe it depends on the offset of your wheels. If you care about your wheels its worth paying attention to at the least. If you often take your vehicle to this car wash, inspect your wheels. If you find that your front driver wheel is more beat up than the other 3 wheels, now you know the cause. Might not be as noticeable of silver rims. I have gloss black rims so I noticed it after 2 washes. (brand new as well 😭)As said previously, I really enjoyed the service the bubble bath car wash provided. But I cannot give a positive rating for something that did physical damage to my vehicles wheel 😔
I take my car at least 3 times a week through the drive through. Im in the bubble bath club and I could go once a day if I wanted to. I love how good of a job it does with getting the car clean and my tires have never looked so good.
Im a monthly pass buyer, but not anymore. Ive been going there since it opened and never had a problem until this past Monday (August 24, 2020) afternoon. Their equipment damaged part of my 2018 Kia and now refuse to reimburse me for the replacement part which was OVER $200.00. Thwy WONT even all you to write an incident report. I WONT GO THERE ANYMORE!
Excellent place to get my Highlander washed and comes out great. Brian is always very helpful and attentive. I recommend the Unlimited car washes
Xavier signed me up for the unlimited wash club! Great customer service...Thanks 👍
Great prices...and washes...
Cleanliness and good service is essential on all businesses and this is one that provides it.
Affordable and a good car wash.
The paying machine was broken but the service person took care of it fast
Super clean and loved energy! Brian was Super helpful and explained the perks and I am a happy monthly member👍👍👍
The best quick car wash. Towel service is good though the young staff needs more customer service training.
The monthly membership is inexpensive and its more than worth it
There seems to be more space at this location for entering and exiting as well as the vacuum area.Nicely done! Great service as always
Before today, I had never heard of Bubble Bath nor used their services. I went to their nearby location on Fredericksburg Rd and was greeted immediately by an employee named Robert. He was an extremely polite and professional young man. He verbally and physically walked me through the process. I never left my car. I was incredibly impressed. Robert is definitely a credit to his profession. I sincerely believe he should be in the training department of Bubble Bath to teach new hirees how to perfectly greet and treatcustomers and how to set the bar high in customer service. I told Robert that I would be a return customer. Thanks again, Robert.
My car stays dirty overtime I go through!
Love the staff here!! Great car wash!
This place use to be amazing but as of recent (August) the machines don’t clean my car like they used to. I will leave the car wash with stains and smudges (that are not deep) still on my car. I was also very upset when they changed the rules for monthly subscribers and do not let us wash our cars more than once a day. The worse part is that no communication went out to the monthly subscribers about this change! Lastly, the people who scrub your car before you get into the machine only do it occasionally not always which never makes sense to me on when they decide to do it.
Always love coming here
My go to. The best
Better than most. Very busy today.
Good people n great car wash
Not a perfect carwash, but very decent. The best Ive experienced in SA so far. Nice and gentle on small cars. Great vacuums. Good prices. Even employees get involved a little in the washing. Better than ZIPS. Be back again.
Went to get my truck washed today after coming back from a road trip this weekend. My truck was filthy, bugs all over the place and couldn’t even see through the back window. The manager Bryan was very helpful! He took as much dirt as possible and as many bugs as he could with a big brush to make sure I left out of there with a shiny truck. My truck looked brand new! Thank u Bryan for making my experience at this location a great one. I definitely recommend this location and will definitely go back!
First time I used this location in San Antonio and boy am I glad I did.! Bryan, the manager, was unbelievable. First, I forgot my wrench to remove my antenna, so he loaned me one. Then, he saw my Weathertech floor mats were really dirty... he took them and washed them for me. Above and beyond....really appreciate his customer service and just good old fashioned kindness. I’ve found my car wash...no doubts! Thank you Bryan!
I love going to Bubble Bath Carwash! They provide free: manual pre wash, self use vacuums, mat cleaners, and tire air pressure. Bubble Bath lets you choose what kind of wash you want, from their basic wash to their waxed and shined wash. Each wash is excellent and you can see the life brought back to your car when you leave Bubble Bath! The provide charitable donations as seen when you select a wash. They also have a vending machine with snacks if you or your kids are in the mood for a quick treat! I always recommend Bubble Bath to friends and family.
This car wash is really cool. They have alot of features. Car wash is really good, never misses spots. The regular guys that are always there are asome. Employees are very nice. Worth the extra couple min to go out of my way to come over here. They even have a air pump. Their vacuums work too.
Free vacuumsGreat monthly subscriptionGreat single use pricesQuickIn and out within 5 minutes for just a wash or roughly 10 minutes if youre vacuuming.
We like that they clean your plastic mats without extra cost.
Always a great wash
Fast service...but it doesnt clean the car that great...the machines miss spots
Overpriced and the wash itself was horrible
Did not spray armor-all on tires evenly. More of a one squirt and done. Best to skip and do yourself
Easy in and out. Free vacuums.
I really love this location and decent prices and free vacuum and rug cleaner.. I will continue to go back to this location...not to mention BrianHes a very humble and caring soul, Always going the extra mile to Help customers with their needs,even at the Busiest hour he manages to check on each customer. For that reason I will remain loyal to this place.. Thanks for making my experience worth every reasonable penny 😊
I love Bubble Bath Car Wash! For the price of about 2 car washes per month you can get on their monthly detail and wash your car basically every day as often as you want. That works well for me as the place I live in makes my car dirty all the time. Super great deal!
Great place to get a walk club membership and free vacs 💪🏽
Best car wash in San antonio
Dryers didnt really work that well. 😕
Excellent service!🚘
Best car wash in the area.
Awesome place to wash your car
I was able to experience this fantastic car wash this weekend. It is not only a cool ride as you go through the car wash, with the perfect music, but the light show is beautiful. The best part is my car is cleaner than any other time that I have gone through a car wash. The tires are so shiny. You won my business. I will definitely be going back once s week. Thank you!
I seriously had love this car wash and was so excited that they were building one on my side of town. I had planned to get the membership but today when I went I was so disappointed. The guy guiding me in didnt seem to look down at my tires. And instead of drying my jeep there I was gonna go home due social distancing. When I got home I noticed my rim had a u shape dent and the silver was showing on my black rim. I calles back and the guy who answers says theres nothing they can do since I left.
Great place to wash your car always fast and convenient!
If I could rate them 0 I would. Deceptive sales pitch when you go about a $9.99 special all the car washes you can get for the month which is true. I asked if they would continue to take out after the first month and was told no because I didnt want a subscription. A month later they deducted $35 out of my account. Shady. Well have to go in and cancel it in person because no one us available at number listed. Not a good impression to make on customers and getting them to return.
❤ this place!! Always so clean & staff is always ready to help with a smile.
Everyone is always so nice and helpful. Im just sad they went away with the courtesy towels to dry your car.
I so happy because is was almost none on and the workers wait to I finish my car clean and is a good places everything work good
The service there is great. The reason for 2 stars is for the wash its self i was a member there for a while and I started to get build up on my truck from there was like a soapy build up and there was always equipment broken there as well.
Best car wash in town
Opened up a few months ago. Great place to get car washed. Bays are clean. They offer free vacuums for your vehicles. Also one great thing is they offer free air for your tires. If you have a low tire on a cold day. If was a easy fix while getting my car washed. Highly reccomend 5+ Stars.
Great Car wash quick and precise cleaning for money.
Great car wash also great employees
Had to go to another location they where having problems with the car wash tunnel very sad
One of the Best places to go to, to wash and vacuum your car
Was good when it first opened, but now it doesnt clean as well, the rinse leaves your vehicle with water spots. More than likely poor maintenance on the equipment. Gonna have to find somewhere else to go.
Free vacuum and air for tires... 8 buk carwash w/wheel package... good deal
Easy no need to get out just drive through
Just love this place! The car washes are awesome they have a place to scrub your vehicle before you go to wash it. Then before u go in to wash it the scrub it down for u again plus the workers are friendly. Awesome place!!!
No one answers the phone or returns calls. No response from companys emails either.The actual drive through car wash is good.
Used to love this place till I stopped driving for Lyft & they continued to bill.my credit card they owner gave me back my November 2019 payment but neglected to give me my December 2019 payment here we are in July 2020 still no refund for December even though I stored using his services back in October. I cancelled several times through the app prior to October but services kept getting billed every month so if you need to cancel call youll get better results.
I love my bubble bath. You need to build one in area of 78245. I drive far to go to one.💋❤
With a pre-scrubbing area, free clean micro-fiber towels to use to dry and finish, vacuums included, an automated floor matt cleaner and an outstanding automated car wash at a reasonable price this is the place to go when you want to clean your car better and for less than the wand and foam brush places.
I have always have an incredible.
Today is the grand opening for this place. I definitely have to say it is very clean very nice and seems very up-to-date. The staff was very friendly and nice and very helpful. Today they have $1 car wash. Definitely Im looking forward to see how this plays does in the long run.
I just went to this location for the first time. I think this is the most spacious one out of all the other locations I have been to ( San Pedro & Babcock). The customer service was really good. The staff is there to help you out.
Great Car wash over all. Andrea has professional customer service she greets everyone with a friendly smile and I even got a good discount. Thanks
Brian at Bubble Wash Fredericksburg Rd. Is always helpful and talkative. Lines are usually not too long and theres only a short wait.
My favorite drive thru carwash