As me and my family arrived to the dealership we were greeted by Nick who firmly welcomed us in. I went in for the Dodge Challenger scatpack and right then nick was on top of every detail showing me all the features of the car. Throughout the whole process and paperwork he was very helpful and definitely gave us all of his attention. I would most definitely recommend him to help you out in picking the right car while having a good laugh along with it.

Thank you so much to Sam and all the staff for the excellent experience! It was smooth and everyone worked to give us the best deal on our new truck. We’ll continue buying from them for many years to come! 😃😃

Miguel helped us pick the right Jeep… when their inventory didn’t have the Jeep we were looking for he brought one out from storage where they had just received it. He set it up for a test drive and made sure we were taken care of. He had a lot of patience and took the time to answer all our questions. Everything went smoothly. Thanks!!

Ive recently purchased my BRAND NEW 2021 Jeep Wrangler and I am so happy with my new baby! We had the pleasure of working with Nick. He was super chill and very helpful. I would never have guessed he had only been working at this dealership for only a month! Thank you again for making me one happy customer.

I havent owned my Jeep for more than a month, I ran over a bolt. Took it back to this dealership and they said of all my warranties I did not get the tire warranty. Less than 2000 miles on the Jeep Gladiator and these stinkers are telling me to pay extra to remove the both and patch it. Not only that but while using the jack that came with the Jeep it bent. This dealership said it was our error and we have to pay for that as well.How are we responsible for a faulty jack after one time use (jeep 1 month old)!????!🤔🤔This place is only out for themselves they do not care for the buyer!!**We took the Jeep to Firestone, not only did they remove the bolt, fix the gash, filled with nitrous but they did it for FREE!!

Well heres the continuing story. Bought a truck five Days later took it back for serious oil leak. Was told the part would take 30 to 40 days to get here. I guess it was misdelivered to the international space station. After a month with the truck just sitting there i went in to check the status. Nobody and I mean nobody knew nothing about the part or the truck. So now they tell me they can get the part from another dealership. Why wasnt this done three weeks ago. We all know why.if i was walking around the showroom with 100 dollar bills falling out of my pockets I would have gotten better service maybe. Very high pressure sales tactics and no dealer follow through. So many lies. They said they called me and left messages but never once please dont make the same mistake i made- stay away

It took longer than Id have liked, but I understand being in line and waiting on parts and such.The people who helped were...well...helpful. I also like the website they texted me a link to so I could see the progress and communicate with the representative as my vehicle was worked on.

My husband & I Went in to look at vehicles and left with a 2021 Jeep Grand Cherokee L! This is our 3rd vehicle. Roland was super amazing with helping us out when it came to seeing what Jeep was a good fit for our family! Definitely recommend Roland, on helping you find the right vehicle. We will definitely be back for our 4th!

I had a great experience here. Eli helped me and he was a super good guy, offered all the information I needed to make the right decision for me, was patient will all my questions and switch-ups, and was really easy to work with. He was straightforward but kind. His manager Chris was also really helpful, though I didn’t work with him much. When I finally made a final decision, I worked with Nabil in financing who was easy going and easy to work with as well. From beginning to end, everything was very easy. Eli was new but he didn’t act like it, used his resources to find the info I needed, and now I have the perfect truck for me and my needs. I’m really grateful for his help, since this was a tough decision for me (to get a truck at all).

Want to take time to recognize my salesman Robert Maulden and thank him for the awesome customer service he displayed to me the morning I came in to the dealership! Its been a very long time I’ve had a smooth experience buying a vehicle he and the entire San Antonio Chrysler Dodge Jeep team gave me exactly what I asked for and within a timely manner

Super happy with my purchase from San Antonio CDJR. Michael was able to get me into the Gladiator I was looking to buy without me having to compromise a thing. Mr Vasquez was very personable and upfront with the whole process. Definitely made my car buying experience with them an exciting one!

Dropped vehicle off in the evening and promptly got a call back in the morning. Long story short vehicle was ready to pick up a lot earlier than they told me and total price was less than quoted. Very good service and I would recommend you give them a try. Did not give 5 stars because of the insane parts mark up and labor rates. But if you regularly use a dealer for service you probably know about that.

I had a great experience. Roland made buying my 2016 4runner easy and hassle free. I highly recommend to see him if you are interested in purchasing a vehicle. Spencer helped me with trying to get the best deal possible. This is my second vehicle Ive purchased from this dealership and recommend it for anyone looking for a fair deal on a reliable vehicle.

When i walked up to the doors i was greeted by Tamyia Qualls. Very kindly asked if i needed assistance. I let her know that i needed a new vehicle to fit my growing family. Set out my wants from the vehicle and looked at a few i had seen online. I had to leave to get my child from school and told her Id likely be back. Even though there was no guarantee that i was coming back she sat down and looked through her inventory to find more vehicles that fit within my wish list and budget. When i came back she had a list of 3 more vehicles ready with stats and had two ready for me to test drive and view. I was stuck between two that she found that were both perfect. There was no pressure for her as i discussed it with my husband. When we finalized everything she stayed late (very) to get us through the whole process. I could have been the reason she had to cancel plans after work and i would not have known because she was so sweet and kind through the whole thing.I traded in my old vehicle and silly me forgot the title. They allowed me to bring it in the next day, it really was above my expectations.

We love our new vehicle, Our experience at the dealership was awesome. We would like to say Thank you to our nephew Miguel Mincer. For showing us the love and his experience with us..

I had the best experience with salesman Michael Vasquez. Very knowledgeable on my purchase of a 2021 Ram 2500 Lamamie and not pressured at all to purchase I had done my homework and viewed trucks all over Texas from the panhandle all the way down to the tip of Texas and this dealership had what I want for the price. Also big shout out to Mo in finance he really closed the deal and got me what I wanted financially. Overall best and quickest truck buy ever. Recommend this dealership to everyone.

Had a great Truck buying experience. Mark Carney is great person to work with. Thanks Mark for your hard work.

If you’re looking for a brand new Jeep this is the place to go!! This dealership was the only one I could find with so many Jeep choices! Bryan S. was our salesman and he was amazing!! Make sure to ask for him! He answered all of mine and my fiancé’s questions and made sure we knew we were taken care of. I love my new Jeep!!

I Love my new Dodge Charger GT and Enjoyed the buying experience! This is my second vehicle I also have a 2016 Jeep from the same dealership! I will always go back here! Honest, Fun, Helpful! Michelle Hernadez is the BEST! Ask for her when you want a new vehicle!

Mark Carney sold us a new Dodge 2021 GT. We qualified for much cheaper with a model below the GT and he made sure to show us the comparison but we wanted the GT and so he moved forward to place us with what we wanted! He was friendly, had things ready as he could while we waited for our car to arrive, continued communication and even filled my husbands birthday wish to me to add a bow for us!! If you want a non-pushy, real talk person, go see Mark Carney today!!!

I had Miguel as a salesman who was awesome, super friendly, approached my wife and I as soon as we got out of car. Told him what I wanted in a new Ram truck and he showed me what they had. Was able to work with my appraisal for my trade-in and hit my number.Did have to wait a little while to get a number on the vehicle however, maybe due to the manager.The one downside was I wanted a bed cover for my new truck as part of the deal, was told the manager was working on it with parts. After the truck was detailed there was no cover on it, did not talk with the manager because I was told he was busy. Now I have to pay for the cover instead of having it in the deal which I was pretty upset about.Miguel did follow-up quite often after my purchase and answered all of my questions, super great salesman!

Got a great deal at dealership..but even more important were Michael and Samantha Houston (sales) who were friendly and welcoming. Thanks!

Jeff was fantastic in working to find the vehicle with the accessories that I wanted. Couldnt have asked for a better experience. Thank you

Very excited to be a jeep owner for the first time. I have not bought a new vehicle in almost 12 years. Josh Semlinger greeted me as soon as I pulled up, and immediately helped me find the vehicle I was looking for. He showed me everything I needed to know, and addressed all the questions I had. When I told him the other Jeep dealer gave me a better appraisal for my trade-in, he didn’t hesitate to match it. He also addressed all of my concerns about pricing to get me what I believe was the best deal for a really great Jeep Cherokee. I worked with Victor for the warranty. Victor was extremely friendly, and asked me questions to make sure I got the right warranty for me. When I again addressed some concerns about my budget, he helped me get a discount, and an overall great price when all was said and done. I am loving my jeep Cherokee so far, and look forward to working with this dealership in the future.

I NEVER NEVER do reviews BUT SACDJR earned mine! Great customer service (IMO) they made me feel comfortable and not pushed or neglected. The process was fast, simple and super easy! I was in and out of there real quick AND with a new beautiful truck! 😎 Austin is the man ask for him! 🤟🏽

Alexis from San Antonio Dodge calls me a few times a day and leaves the exact same voicemail even though I already begged her to take me off the email list. Its harassment. I dont need a car. Leave me alone. Plus, she calls from a different number every time so I cant block it.

A great overall experience. Nicholas, our sales person was very informative and thorough. After striking a deal, finance went quickly. The truck was cleaned and ready to go. It was a smooth buying experience. I have even received a follow up call to check on everything. We are very happy with our choice.

The customer service is extraordinary!! Sharice (may have spelled wrong) from service and the gentlemen in the parts department were very nice and helpful!! Awesome experience!!

My experience shopping for my new vehicle was exciting. My salesman, Julio was very knowledgeable and answered all my questions. He made purchasing my vehicle very pleasant.Thank you Julio for helping me get into my 2021 Laramie..

I recent purchased a new Grand Cherokee here and the experience was phenomenal. Muhammad was an amazing sales person who genuinely cares about his customers. He was very patient and knowledgeable. Robert stepped in to help towards the end of the process and made everything quick and easy. Robert was super friendly and taught me everything about my new car. Thank you guys for being so great!! I just moved to San Antonio and this was a great welcome to the new city. Ask for Muhammad or Robert when looking for a new car!

Best experience in my life ever, highly recommended .. Ask for Carmenlynda, she’s very knowledgeable about every vehicle on the lot…

Great experience in my recent purchase. My salesman was Mr. Jeff Withington. Very knowledgeable and highly experienced. You got to see him if youre looking to purchase a vehicle.

Thanks to Tamyia I had a great experience at San Antonio CDJR. She greeted me at the door with a smile. She was very kind and personable. Even though she was new to the staff she was very knowledgeable about the vehicles and the buying processes. If there was anything she didn’t know she was eager to find out the answer and promptly inform me. Thank you again so much to all the kind staff at San Antonio CDJR!

My husband and I had an awesome car buying experience here. Amador was able to get us into a New 2021 Jeep Cherokee Altitude. He was super helpful and very professional. Would definitely recommend this place!

I would not recommend this dealership! The sales department failed miserably. I’ve been receiving numerous emails/calls from them inquiring my wrangler, finally decided to go in today. I should’ve left soon as we were ignored on the showroom floor. I stood waiting to be approached but the managers were talking amongst themselves. I even cleared my throat, no response from the two men talking (not even a foot away from us). Once the manager was off his call he acknowledged myself and wife nor did we receive an apology for waiting. I clearly stated why I came in, salesman continued to push the sale even though there was no inventory to choose from. The appraisal was far to low, once we didn’t agree on the number they didn’t even try to work with us. Save your self time and look somewhere else. Read the reviews before you go to any dealership!

Austin was very helpful and fair. Hate buying vehicles. But, this time around. We where in and out pretty fast. Ask for Austin. Great guy! And I have a decked out Service van now.

I recently purchased a Ram Crew Cab 2500 diesel from San Antonio Chrysler Dodge Jeep Ram. My salesman Mark was a pleasure to work with from start to finish. San Antonio CDJR gave me the best price for my trade in of dealer I checked out. Their finance department got great rates on my financing. To be honest, I went there not expecting to buy a truck, but the combination of trade in value, price, financing and service from Mark had me walk out the door that evening into my new dream truck Ram. Thank you San Antonio CDJR!

Ivan was great and very professional, found us the perfect 3rd row suv we needed for our expanding family. As soon I arrived I was greeted by him and he made the process very easy. Buying a new car does take time and he made sure we were comfortable through the whole thing. The only thing I recommend is maybe have the managers come say hello and introduce themselves to the customers to make them feel more at ease coming from my background of management. But overall I recommend SACDJ and ask for Ivan when purchasing your next vehicle!

This dealership is great! My salesman Bo was great as well, he was really nice and helpful. He helped me get a good deal on my trade in and a really good deal on my new Jeep Grand Cherokee! He really knows his stuff and can help you get good deals, honestly ask for Bo if you come here!

Brought my jeep in last week for a recall and was told it would be a 3 hour wait. After 5 hours of wondering what’s going on, i find out they didn’t even start my airbag recall. Apparently someone started on one thing and left the other recall for someone else to do. I said i have to go.. they brought my car around and i drove off. As I’m driving my hood wasn’t locked and was bouncing around. I pulled over and locked it. I notice that my jeep has no power now when i start it up and after a minutes it seems fine. But didn’t have this issue before coming in.

Went in for recall, inspection, and service. After 3 days only the inspection and recall was done. Fast forward a month later, renewing my registration, I found out they never even filed the inspection I paid for.

Found a truck on their website and it states one easy price. Called to ask if they still had truck and confirm price and they told me yes same as posted. Setup appointment went over and they told me price of truck was 1,900 more. Please beware switch and bait. Left dealer with no truck.

I recently purchased my vehicle at this dealership. The salesman that assisted me Justin Mueller did an excellent job. He was very knowledgeable and helpful throughout the process. I went on a Saturday and the place was packed but I wasn’t rushed at all and he listened to my concerns. He helped me get a fair price on my trade and in my overall new vehicle purchase. In the future I would like management to consider extending the military discount to veterans, other than that I would buy from them again.

I came to the dealership with a mind on Jeep Gladiator, unfortunately the inventory was not available. Instead Cody bring two with similar specs i was looking for and explain everything perfectly and offer a drive experience and go over details, he was great going all over and finally hep us out to select the right one for us. Cody is experience and dedicated, absolutely recommend him

They were awesome and I am very happy with both the cost and the terms. It really is worth the drive to check them out.

Had to take my truck in for a crankshaft position sensor. They gave me a loaner vehicle while my truck was in the shop from the Hertz down the street the service manager I dealt with was upfront honest and knowledgeable about what was going on. Much better than the original dealership I bought the truck from. I will end up going to them for my next vehicle and service

Look no further than this dealership. They set the bar high. Luke was amazing and got us an amazing deal. He and Spencer got us in the car we really wanted with a better deal than we thought we could get. Thanks for all your help and your outstanding work. 👏

Chris Garza ....the best Salesman ever...he was nice ...not pushy...he was funny and not arragant. He was just the right person....and I will send all of my friends and family to him!Love my Jeep...and Thank Chris!!💝

First experience was excellent with timely service. This past experience hasn’t been so pleasant.I took the vehicle in for warranty work 3 weeks ago and stood next to vehicle for close to 45 minutes before someone decided to help. Then after a few days they asked me to pick up the vehicle because they were waiting on a part to come in. I appreciate being able to drive the vehicle while the part (rear window is leaking water) comes in but the part was ordered 3 weeks ago and still haven’t received any phone calls. I called today and was immediately forwarded to parts section. I hung up and called back to speak with service department again. I was informed they would look into it and someone would call me back. The downside to all of this is I shouldn’t have had to stand around for 45 minutes before being helped and shouldn’t have to follow up on something that was originally supposed to be addressed. They should be contacting me and if the part hasn’t come in, follow up with a call stating so. Very disappointed

Matt Gerhard deserves 5 Stars, Im glad he was out front waiting for me when I pulled up. Its easy to be nice and smile in your face when you want to make a sale. But Matt is genuinely willing to provide quality service because he cares about his job and other people.Thank you Sir

Seriously y’all deserve more then 5 stars! Y’all have such amazing people working at this place!Anthony Garcia was the service advisor for me today, & since I arrived he was nice and understanding with me! As someone who doesn’t know much about cars I left it all in his hands and he sure did amazing! In the morning when I went in I was explaining what was wrong with the car, he gladly helped me then I told him not to put the drivers window down because the switch was broken & of course I told him I would fix that later because I was tight with money. He went ahead but before I left he told me I had to get the wheel alignment so I told him it was fine. After I got home he called and told me the price, being honest I wasn’t so happy to hear the total because like I said I was tight with money, yes I got a bit sad but I told him it was fine either way the alignment was done so I had to pay, he sure did told me he would talk to his manager to see if I could get a discount so I agreed.After I was done with doctors appointment I went to pick up my car, my biggest surprise was that he had fixed my window switch for no charge and had taken off $100 from the total. I bursts out in tears because God is good and sure laid his hand on Anthony and blessed us both! I know Anthony did more then I was expecting and I’m so grateful that there’s people like him out there! This place is blessed to have people like him working there! I was blessed with that man so much and helped me feel so much better after my doctors appointment didn’t go so well, so he sure did made my day! God bless you Anthony Garcia! Best service advisor😌

So I make an “appointment” to have my 2018 Journey looked at for transmission slipping. My wife drops the car off and the guy at the counter says it could be up to 2 weeks before they even look at it. When we tell them we had an appointment he says that just puts the car in their line to be worked. Apparently they have to hold your car in their lot for days or weeks at a time before they work on it? I’m not sure they understand the concept of an appointment. Very poorly run service department.

They have the inventory. Thats all this dealership has going for them. They will lie to you about anything to make the sale. We got extremely low balled on a trade in. Got what we wanted in the end. But if you have a list of places to buy a car, make this the last on that list.

This is the absolute and most irresponsible dealership in the all of Texas. 0 stars if possible!!My vehicle was in a accident and was towed to their repair shop. They initially were providing status update via text stating they were working on it. After an entire month this horrible Jeep dealership never contacted me and sent the vehicle to another without my consent, all the while stating the work is on track to be completed on time. Randall the person who was texting me sounds like he is not even aware of what is going on and just sending canned texts.This is the worst and most irresponsible Dealership and I will likely be suing.

I visited the website to find what I was looking for and the online team respond in a timely manner and set up an appointment for a test drive. I was greeted and tended to immediately. Matthew Martinez took care of any and all questions I had. He was very friendly and knowledgeable about the vehicle I was interested in. Overall a pleasant and easy car purchasing experience. I love my new Chrysler 300.

Low pressure experience. Got the deal I was looking for. No complaints.

Had to have some electrical work done because of a mess up on my part. Though expensive, they were fair and didnt try to sell me anything i didnt need...though I question whether they would have found the source of the problem without me directing them.

Top notch customer service! Saechelle Lugo is honest an on point!! I drove in from Austin after being on touch with online sales specialist . Not only did She make what should have been a long drawn out process quick an efficient. WTG San Antonio Chrysler Dealership!! I would highly recommend their Dealership with flying Colors!!

I would give this place a 100/10. They are quick (compared to other dealers) and have a very friendly environment. Matthew really helped us choose our 2021 Dodge Durango and was very friendly and helpfull.Thank you San Antonio Dodge

Was in town making a deliveryfor work and needed an oil change before heading home to. Called this morning and made an appointment for 1:00. Was in and out in about 65 minutes. Michael was excellent.Thanks!!!!

After the Toyota of Boerne neglected to be prepared, we contacted this dealership about the car they had on the lot. They checked the inventory and told us to come over.On arrival, they had the car ready to show and were prepared.We got the car with a good negotiated price.Would recommend.

Had a great time buying my Honda from Justin Mueller. He did everything he could to get me into the perfect car and made the whole experience enjoyable. Definitely visit Justin to get your next vehicle!

I went to strictly look at trucks. Fast friendly help from McKenna was just what I needed. Found a truck I really liked. Showed me everything the truck had and a test drive. I still was just looking!! She said do you want to look at the price? While she got a price, I looked at KBB value. It came back under KBB. Financing was faster than any dealership ever!! Im a very happy customer!!

I was suppose to to get a inspections for a potential recall issue. Was told that it was free because the manufacturer would cover the cost. Great so I schedule a a visit. When I show up I’m told that I have to get a oil change for 60 bucks l(I had 500 miles left before my next one) to do the inspection. Reminder this wasn’t mentioned to me when I scheduled the appointment.Could anyone explain to me how requiring a person to pay for a service to get a fee inspection could be characterized as “Free”? And also why wasn’t that mentioned when I scheduled the appointment?

Had a good experience with Sales person and Finance person Austin was sale and Mo was finance Austin help me the moment I walk in very professional answer any questions I had he kept in contact with me ask me if I needed anythin would .recommend anyone to deal with.Mo was also very professional got me in and out pretty quick

Chris Garza was my sales person. Came in @7pm with my wife and Chris helped with everything we had questions about. He took his time to show us the truck. Was not rushed during the process. Chris knew it was going to be a while to get this truck sold we walked out at 12 midnight with the truck I have been wanting. Overall sorry for keeping you guys so late but thank you for helping my wife an I get a new truck.

Julio Marungo was my sales consultant he was very helpful answered all my questions, made sure I understood the entire process. I don’t like staying long at when making a purchase Julio was able to get me in and out with no issues and I left with the vehicle I wanted

I just got a 1500 Ram and im in love, also Matthew the sales guy helped me he really do a very good job, thank you

Left my car for service and was told I could pay on the phone to be able to pick it up past 6:30pm. I got there at 7:30pm to pick up my keys and no one could tell me where my car was parked. It was a rainy day and they were expecting me to walk around the parking lot to find it. Everything was going good, time, price, Randall provided a great service, but this just ruined made my whole experience. 3 people there saw what was going on and no one offered to help.

Went there on 8/26/2020 to purchase a Ford Fusion. The salesperson Rolland Johnson was very professional and he was able to answer all my questions about the vehicle.The purchasing process was very easy and they were able to answer any questions I had.When I was finalizing the paperwork, the finance person Victor Blades was extremely helpful and offered great customer service skills.This was my first time purchasing a vehicle and I feel very satisfied for the services that San Antonio CDJR was able to offer.Definitely will be checking out this place next time I need to purchase a new vehicle.

Thanks to Mitchelle Hernandez, on August 22nd I purchased my dream car! My overall experience was smooth. Michelle was extremely helpful and not pushy in any way. She explained all the features of my car which later came in handy when it was time to drive off! If I had a question she was quick to address it. As for the car itself, compared to other rates in the area, my car was sold at a fantastic price.My only complaint of the overall experience was that it took quite some time finalize everything however, I suspect everything is at a snail pace due to COVID! Make sure you go in with ample time, dont go in on a time crunch.They had a large array of vehicles to choose from and the inside facility is large so we were able to social distance from others. I highly recommend this place!

Recently acquired (during the Black Friday weekend) a 2021 Jeep Cherokee Trailhawk with all the bells and whistles.The associate, Josh Semlinger, was awesome and very courteous. He helped me by providing a ton of incentives and I got a great deal on this vehicle. Very satisfied and happy with SA CDJR.Josh was very knowledgeable on the vehicle and anything that needed to be clarified he did so efficiently. Would definitely do business with them again.Highly recommended.

Had a horrible purchase experience here. In total we were at the dealership for 8 hours. They held onto our keys of our trade in from the moment we got there. When we couldnt agree on trade-in and purchase price we tried to walk out but they kept finding ways to not give us our keys back. The staff essentially ignored my wife when asking questions (even though we both were paying/signing). The warranty guy couldnt do simple math and was messing up numbers. At one point something didnt add up, we pointed it out and he was basically gaslighting us saying the numbers added up until we got out our phones to show him he was thousands off. Our sales person was very nice but just wasnt knowledgeable about the vehicle at all. Not sure if she was new or something so we understand that, was just a little disappointing that we couldnt get specific questions answered. We ended up purchasing a vehicle, partially out of wanting that specific one and just wanting to get away from these people as fast as we could. Id recommend avoiding this dealership at all costs and we definitely wont be taking our jeep there for service.Im sure theyll respond with classic custo service response wanting us to come back in or theyll call me but nothing will change my opinion of this dealership.

Bo was an amazing help. Understood my needs and recommended the perfect truck for me & it worked out great. Deserves a pay raise.

I love my jeep! It is definitely a dream come true Ebron was so kind and patience throughout the whole experience. I totally recommend you asking for him. 🙌🙌🙌😎

They had my vehicle for two weeks n nothing was done to it .I called and left messages almost everyday for updates on a radio screen replacement.Picked up my vehicle because they wasted two weeks of my time .

My husband and I had a great experience buying our Jeep Wrangler! Luke Griego was a great sales consultant! They gave us a great price for our trade-in and we walked away happy customers!

Do not take your vehicle for service here. After taking my vehicle here for an issue, what I was sure was the transmission, they assured me that it wasn’t that and it was probably other issues, ultimately costing me over $2300. After fixing those issues they called me and said that the issue was actually the transmission & it would cost $6300 to fix. I couldn’t afford that after the initial cost & since it had been working & this issue had just come up, I figured I could coast by if I didn’t drive it too much, but the next day driving it down the street it gave out on me, and not only that but the AC stopped working too. This might be coincidental except that this is the 2nd time in two years the AC issue has happened. The 1st time I took it in for a tune up and oil change, the next day, my AC gave out and cost me over $1700 to fix. It just seems like something shady is going on there. They don’t listen to the customer and they don’t have enough people to answer the phones. They also don’t answer the text messages they give you a number for. It’s just all around bad customer service.

Great customer service and prices! Shouldve came to this dealership first. I left happy with a vehicle of my dreams and a payment I was satisfied with.

My compliments to Jeff Whithington and Cody Smith for their help with the purchase of a new Jeep Grand Cherokee. I went into the process with a set budget looking at the Cherokee but with their help was able to get into the Grand Cherokee that I really wanted. I didnt make an appointment for my second visit, so Jeff stepped in to help me out since Cody was helping another customer, a great example of the teamwork in their sales staff. Jeff kept me informed throughout the process and helped make sure everything went smoothly. It was a busy Saturday afternoon, so it did take a little time to get into financing, but overall it was a smooth process.

Needed warranty work done on my Jeep. Called ahead to make sure they had the parts. Was assured that they did (reception even went to personally ask and make sure they had the parts). Took a day off work. Showed up to dealership and it was “oh, whoops, we sold those parts yesterday” and we have no idea when we will get more. These people had my contact info and could have at least saved me the 45 minute drive over there.

PLEASE try another place to take ur vehicles. When u pay top dollar to get ur vehicle fixed and end up towing to another shop to finish the job. That’s just not right by me or anybody. I’m not a mechanic and when they say it’s ready to go and it runs horrible. That’s unacceptable. I don’t want excuses I want satisfaction! Especially if u pay alot of money. Don’t pay until u test drive ur vehicle is what I learned today. I promise I’ll never do people like this. Also, don’t tell them what you think is wrong, just tell them to check it. Sorry but this was the worst day possible. Next I’m calling a towing company again. 🤦🏽‍♂️

WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED, ESPECIALLY FROM THE SERVICE DEPT 🗣 Purchased a brand new 2020 Jeep Wrangler barely over a yr ago (now has 15,000 miles on it) and have already started having issues with it not starting. When I called to see if I could take it in (still under warranty), had a very terrible experience. Very quick to make those sells but when you have issues a year later, they are of no help. Do yourself a favor, and take your business else where! *To add, I wish I looked at the reviews before even trying to get it serviced here. If you scroll and read you can see MANY people commenting about how bad the service dept is. Maybe that should imply that there is a major issue that needs to be addressed at the core rather than after everyone’s terrible experiences, just commenting the same generic response of how sorry they are and to reach out to better understand the situation to fix things and what not.

San Antonio CDJR by far was the best experience I’ve had buying a vehicle. My husband and I drove up from Corpus due to lack of inventory and higher prices. Bryan Sanders treated us like people and not a bother. He was super understanding while we thought through the decision and never rushed us. We will for sure go there first when looking to purchase our next vehicle.

Saechelle was our sales associate. We felt no pressure into buying, and she made a great effort into making sure the car was exactly the way we wanted. This is difficult in a market with chip shortages and less than perfect inventory. Very very impressed with the whole experience and happy with our purchase!

Been coming to this dealership for a good 3 years . Service department has improved . Charisse is one of the best .Sales department manager is a joke . Couldn’t even offer me blue book value for my Car (2019 Hellcat). Which is in excellent shape. They are willing to let customers walk because they want to rob people with lowball offers.If you are looking to sell your vehicle here or trade in . Look elsewhere.

Mr. Robert Robinson went above and beyond. He sold me my first truck and it was overall a great experience. I could not be happier with how everything went and very thankful for his patience and kindness! Thank you!

Our sales guy Chris was so awesome. We had an amazing experience at this dealership. Our finance guy was the best! We walked away with a beautiful Durango and a great deal.

Car battery was dead. Battery still under warranty with Jeep. So I drove the battery there to exchange it. Arrived at service center. Service agent wanted my vehicle there to change/test battery.So what you want me to do is call a tow truck and spend extra money to get my vehicle towed to your business rather than just test/exchange the battery which was already with me at your place of business. Youre agents couldnt even check to see if the battery was good at to your service center. They basically told me no vehicle, no help. All I wanted was to check my battery and exchange it if it was bad but noooo, that was too much to ask for.Took it to AutoZone to get checked since it was too much effort for your service agents.We are a military family so we move constantly and have had our vehicle serviced at many Jeep dealerships. This is our first negative experience with a Jeep dealer.

Looked at several cars. Really liked the Challenger. Looks more like the original body design than the Charger. As a child of the 60s I remember wanting to drive a Mopar car more than anything else. I owned a 68 Barracuda 383 Formula S convertible, Dodge Coronet 440 Michigan State Police car, and 72 Dodge Charger 383 like they used in the original Dukes of Hazard. Wish I still had the Barracuda. It ate up every car in its path. One of only a few Formula S convertibles made.

Service advisor was very communicative throughout the whole waranty repair process. Even texted me photos of the process to keep me updated. My vehicle was ready in no time.

These guys were awesome I got Mark great guy and he really made it all a smooth process. Even thought I was being a little difficult he helped me to get the best price I could. Calvin helped me out on the financing issue and helped me find a coverage that was within my budget overall would buy from these guys again .

Found the Jeep we wanted online, filled out paperwork, got approved, but we live over 6 hours away. The day we were supposed to head to San Antonio we were notified that someone else was interested in the Jeep. They had not even filled out a credit application, but we were told they couldnt hold the vehicle. Very unprofessional, especially since our financing was already in place and ready to go. All we had to do is sign the paperwork.

Great experience! Bo Hernandez was awesome and helped us get into a vehicle that fit our needs. Thank you!!

Went in for a test drive on a Ram 1500. Mark Carney was great and spent plenty of time with us even knowing we were headed to other makers to test drive them as well. Ended up going back that night to drive a different RAM and to have my wife try it out. Mark was again great to work with. We ended up walking away with a new 1500.Jump forward a day, and we found a bug in the radio. Mark asked us to bring it right in (plus we were getting running boards out on). He took care of everything. When they ended up having to order additional parts, he drove me hone and then next day brought the truck to the house.This guy should be the example of how to treat your customers. He was never pushy, never did we feel pressured, and he definitely knows his stuff.

Our salesman was okay but the rest of the buying experience was a joke. High pressure sales tactics, no dealer follow through, extremely poor communication after the sale. This was my first time working with this dealership and it will certainly be my last. My new Pacifica Hybrid Pinnacle needed a small replacement interior panel due to a manufacturing defect. Over two months of waiting, calling the dealership, calling the salesman for updates and I haven’t heard a word from them. They got the new vehicle sale and obviously that was all they were interested in.What ever happened to customer service and customer retention? All this dealership is concerned with is making a buck and pressuring you into leaving them a good corporate review.

I want to acknowledge MS Saechelle I believe that’s her name!! Great customer service and now putting us in a hurry for nothing allowing us to look at every vehicle we were interested in!

There is a great Service advisor that ensures customers are treated fairly and their cars get taken care of and it’s Allen. If you guys go there I highly recommend you ask for him to help you on the service drive. Thank you!

Very professional! Wonderful customer service. I would love to see them build an inside play area for the kiddos though, while vehicle is getting worked on or something. It would be a great help for parents who bring their toddlers with, like myself. Maybe a play table with crayons and books would be nice.

Salesman named Hector (Bo) was very nice to work with. He did his best to help us find middle ground and get the vehicle I wanted. Be aware that the price listed on the vehicle does not include a $1,500 reconditioning fee. Negotiations do occur so there is a chance to talk down the extra fees added in.