Great office and staff. Ive locked my keys in my car several times and they always help me quickly. Always available for help with quotes and very thorough with checking in every year to see if life has changed or we would like to change any thing. We have home and car insurance with them. Every staff member I have worked with has been kind and knowledgeable. We have moved a lot and this office is by far my favorite so far!
This agency goes above and beyond for their customers! Its the agency your parents had! In the best way possible. Brings back the homey feeling of the way it used to be. I really feel like they have my back its not just a feeling, its a fact!
I have been with this agent for about 9 years. there are fast at responding to me as well as getting me the information i need. Kristin and her staff are very proffesional and respectful when they talk to me as well.
Since being with State Farm we have received excellent service! Very professional understanding and helpful. Thank you for being a great agent for State Farm Insurance. 😀
Kristen and her team are consistently quick to respond with relevant information and effective solutions when I have a need. Been with her agency many years and hope to continue for many more.
Found Kristins office close to my home. Switched over and over the years she had helped me save on the coverage that I need. I never feel pressured to add more coverage as Im allowed to review all data before making a decision. Im paying less now for more coverage than I had 5 years ago.
I have been a customer with Kristen for over two years. I shopped around and feel my family received the best premium in town. Every time I call Kristen she or her wonderful staff are very friendly and helpful. I never feel rushed or like I am bothering her with my questions or concerns. That alone is great piece of mind. I highly recommend seeing Kristen if you are looking for great value and unbelievable service!
The amazing crew has treated my mom amazingly well... super patient especially since mom isn’t the most tech savvy... thanks for your help always!!!
Excellent customer service! Sue and Janice are very easy to work with.
Kristin and Chris have been taking care of us with quick answers to any questions we have, and are doing an awesome job on getting us all the discounts we can possibly get on our policy.Thanks!
This team is caring and professional. I always feel taken care of no matter the issue.
Love them both so much! Best Insurance agents we’ve ever had.
So grateful for the exceptional customer service I receive from Kristin and her Team.
Been a customer for years. Great staff and impeccable service every time!!
Always very helpful in any information regarding our needs
Kristin and Chris truly have your best interest at heart. I have been a loyal customer since we first moved to the area over ten years ago. I recently met with Kristin to go over our annual review of accounts. Sound recommendations were made to accommodate our current financial constraints. Thank You!!!
Kristin and Chris have been the best State Farm agents I have ever had the pleasure of working with.They truly care about their clients well being and have always looked after my best interest. I am very fortunate to have them as my agents. I have been a State Farm client for over 40 years.
They are always there to take care of all your needs
Chris one of the representative at this office was very kind and helped my parents get through a very difficult time. The service is exceptional and all my questions and issues were handled in a timely fashion. I highly recommend this office. When you need help during a difficult time they are there for you.
Kristin and her team have taking care of my family for past 2 years very professional team .
Dont look any further.. Kristin & Chris will take the best care of you!! We werent from Texas and they made me feel like family with my best interest at heart. I couldnt imagine another family - owned business doing better than them. They are always there to answer any questions I had and kept me updated on any new ways to take care of my family! They also respond extremely fast to email and voicemail if necessary. Blessed beyond belief to have worked with them the past 6 years. Thank you Kristin and Chris!! ♡♡
Kristen and Chris have been our insurance agent rocks for years. And I thank God to have found such attentive, helpful, and appreciative individuals such as these. There has never been a single issue with any coverage they offer, and their absolute transparency on all services is unparalleled. They are a big box store name, with small town feel. And I feel fortunate that myself and my family have been able to call them our agents, and now friends for the past 8 years. Thank yall so much!
The Sorenson’s are the most attentive State Farm agents ever! Since I joined their insurance agency I have received calls, updates, reviews on my coverage and what seems like red carpet service. I recently found out just how special they are. I had two incidents and they handled things beautifully. I have never felt so confident that the details have been seen to than with Kristen and Chris Sorenson. I was laid up in the hospital and, yes, they even visited me. It sure set my mind at ease just knowing they were on “my team” looking out for all the details that some agents might miss. They are very thorough, thoughtful, and they anticipate the coverages you will need and can afford. Thanks! ❤️
Kristin & Chris have been my State Farm agents for over 15yrs now, ever since I moved to San Antonio. They have always answered all my questions and have made me feel comfortable in choosing State Farm thanks to their knowledge and advice. I highly recommend this family team.
Kristen has been one of the best agents I have ever worked with. She is always very helpful, understanding, and is always willing to get to know you. I will recommend her to anybody. Not to mention State Farm is a great company to ensure with but it’s people like Christian who make it such a great company.
This is by far the greatest auto insurance experience Ive ever had..... They treat me like family and an important relative each time I reach out for something no matter how minor.... I have always dreaded dealing with insurance companies in the past and I thank my coworker Nikki for passing along her good experience to me and I got my BF to switch recently too.. as long as I have a vehicle they will be my provider.....Thanks Sorenson family...even your office personnel is as nice and caring a you are.Thanks to Janice too.....If I have to pay for insurance Id rather it be to these folks.
Kristin is the best agent I have ever had the pleasure of working with. She stays on top of me and always makes sure all of my insurance is up to date. She is a great person just to enjoy conversation with and is very personable. I highly recommend everyone go to her.
Such a friendly staff... I call them and they are always willing to assist and help out any way possible! Its so great that my insurance agent knows me and my family on a first name basis. I would strongly recommend to do business with Kristin Sorensen, as her company always has your best interest in mind.
Kristin and Chris have always been very helpful with our insurance needs. Besides being great insurance agents, they are really friendly and thoughtful people.
I started working with Kristin in 2008 and have been extremely satisfied with all facets of her personal service as well as State Farm overall. I had the opportunity to change to a new local agent when I relocated away from San Antonio, but wouldnt leave her for anything. Shes taken the time to get to know me and my family. She provides insight into savings opportunities, without the pressures associated with insurance sales. I couldnt recommend her more highly.
My whole family has insurance policies with Kristens statefarm agency. Over the years, she has consistently proven to be efficient, knowledgeable and always friendly. She, her husband and her team always have our best interest in mind. Everything about her agency is excellent. I and my family moved away from San Antonio but we still have our policies with her.
This office is great. I had to find a new agent after relocating, and I feel I picked the best! Always friendly and helpful, and answer any questions I have. Can’t go wrong with these guys!
Kristin Sorensen has my complete trust when it comes to matters dealing with my home and auto insurance. She is readily available and goes above and beyond to answer any of our questions or assist us in actions needed. She is friendly, caring, and genuine. My family will be loyal customers for many years to come!
I was completely impressed with the State Farm team at this office. They were very professional from the moment I walked in the door. I have been with State Farm for a long time but this is my first time working with the people in this office. They took the time to sit down and go over all the policies I had and work with me to figure how we can get a savings. I walked out of that office feeling like all my questions were answered and I am now fully aware of all my coverages. Thank you so much Kristen and Chris!!
Kristin and Chris Sorensen are fabulous, the service and support I get from them truly go above and beyond. Seems that every time I go get one of my vehicles inspected I never seem to have a current insurance card and every time I’ve called them they emmediatly within a minute email me a new one. As far as an insurance provider goes, I’ve never had better. Go see Kristin or Chris for all your insurance needs I highly recommend them plus the rates and monthly payments are the lowest I’ve found.
I have worked with Kristin and her team for almost a decade. Her service levels are second to none and State Farm may be the best insurance company in the world - believe me, I speak from experience as my claims have involved home and auto. Kristin and her team along with the State Farm group are always available and responsive - if I could give her a 10 out of 10 I would!
Absolutely the best insurance agent I have ever dealt with. Kristen makes you feel like family. She goes above and beyond to find the best pricing and products that fits your personal or business needs.
I stopped shopping for quotes because of their prices...and I stayed for over 5 years now due to their excellent customer services. What you see when you walk in is what u get: a few real, friendly, efficient, & dependable humans to handle your insurance needs.
Kristen and her staff have always been very helpful. I have been a State Farm customer for over 40 years. When my previous agent retired a few years ago, I was transferred by State Farm to Kristen and have been very happy with the service and have both my car and homeowners insurance with her.
Whenever I have a question or concern Kristen and Chris are there for me, not just as my agents, I consider them my friends. They do an annual review of my policies and they’re not as interested in profiting from me as they are in ensuring that I have the best coverage. I have an old truck, they pointed out that I probably didn’t need to be paying for full coverage, only liability, this saved me money. When my husband died they were there for personal advice and sometimes just a hug. I would never consider going anywhere else.
I have nothing but GREAT things to say about Kristin. She goes above and beyond just providing us with insurance. She takes a personal interest in our lives and always checks in with us. When something does happen and I have insurance questions, whether its related to her at all, she is always there to answer my questions and help me determine what I need to do to resolve the issue. I have never had this type of experience with any other agent before. I refer everyone I know to her and they have all had great experiences as well.
For the past 2 years Kris, and Kristen have made me feel like apart of their family. Accommating all my car insurance needs and more. Knowing that my son and I are fully insured puts my mind at ease.
I love my insurance company, they make it simple and very convenient for me to pay and handle my past claims.
We have all of our property/liability insurance with Kristen and State Farm. We find her service to be excellent, friendly and efficient. She takes time to review our needs annually.
I love the Sorensen’s, always been loyal to me for years!!!! Very nice and caring office, would most DEFINITELY recommend
Been working with Kristin and Chris for several years now. Always ready to help, eager to please - and easy to talk to. I always brace myself for fake personas going into any sort of new agency dealing with insurance/finances, but talking to these guys about my plan is as casual as talking to a buddy.
I have been doing business with Kristin and Chris Sorensen for eight years. They are in touch with their clients needs. Kristin and Chris have a sense of urgency to make sure your insurance needs are met.
I have been with Chris and Kristen Sorensen since 2014, even after moving away from San Antonio only a year or two later. They (and their employees) are everything you want from an insurance agent -- easy to get a hold of, easy to talk to, and able to offer competitively priced rates.
Kristin has helped me save money and make the best insurance and financial decisions for my family. She always goes above and beyond what I would expect from an insurance agent. She is someone I can trust wholeheartedly!
Kristen and her team have been taking care of my family for years, we will never change companies or Agent. She is the best at what she does. She’s almost like family and is always there in the time of need!
Ive known Kristin for over a decade and she treats us like family. We are truly more than just a policy, we are her own, and the customer service reflects that day after day, year after year.
Kristin is awesome! We have our home, car, truck & RV insured with her!!
After 27 years as a State Farm customer, this agent CHEATED ME on my first home owners claim. Since I do not have the money to repair the place, I am abandoning it. It is cheaper to move. She tried to RUIN ME FINANCIALLY!
Even though I pay a bit for insurance I do like the fact that I can speak with my agent and be able to get things moved around if needed.
Good support and understanding issues
Great service!