The Cassie Thompson State Farm team is the best. Jake explained the coverage in detail and made sure that all of my insurance needs were met. Definitely recommend this office.
I am very pleased with this offices customer service. They always respond in a timely manner and do theyre best to assist me with all my needs. I recently received a curtesy call which in result I am saving money! I have three policies with State Farm and will continue with them as long as they continue to provide the exceptional service they have provided throughout the years. Thank you
Daniel was extremely helpful and made it super easy to switch. He was able to match my policy and decrease my monthly bill by 50%. He also handled the cancellation, so that I wouldn’t have to deal with my old insurance company trying to keep me on board. If you’re looking to switch companies without the hassle, and have quality customer service this is your guy!
It was great chatting with Daniel Au this morning. I had called them to get my auto insurance premium payment done, and he was very helpful and supportive to get it done within minutes. Very cooperative and professional behavior!
Cassie and her entire team are amazing! Give Isiah or Daniel a call for any of your needs.
I was with my old insurance company for over 20 years, so I was hesitant to switch to State Farm. My rep, Daniel, was very professional and responsive to all my questions. He took the time to match or exceed my current coverage and quoted me a price thats $50 a month less for my two cars!Before I switched I called my old insurance company to ask them if they could take a look at my policy and see if I could reduce my cost....I was told that the only way I could reduce it was to increase my deductible.It was a no brainer....I switched!!THANKS for the savings!
Rep Daniel Au is great. Answered all the questions I had. Helped me save money which is huge. Thank you Daniel for taking care of me.
I highly recommend Cassie Thompson State Farm to anyone who is trying to combine great rates with great coverage. Not only do these guys know what they’re talking about, but they are very friendly and super helpful. I look forward to calling in and talking to Isiah, that guy is a hoot!
Very pleased with the claim process. During the crazy Winter storm, I had pipes freeze and burst behind my walls. State Farm covered everything for me. The staff has really helped make this experience as painless as possible.Reach out to them! Very knowledgeable!
I love how they are always there for me. I feel like part of the family. Sometimes the back office might mess something up but when I call im always put at the top of their priority! Absolutely amazing service and as my mama always said you get what you pay for. Money well spent 😌
They gave me great price on my car insurance, saved me $20 a month!
They are always so kind and helpful ! Isaiah app gets it done !
This is the best insurance experience Ive ever had I commend you State farm keep it up Im going to tell a lot of people
I have always received a prompt and professional response to all my needs.
All of the above apply. Anytime I have a question or an issue, it is handled with a call to the agency. Everyone is always courteous and professional.
The staff here is very knowledgeable, helpful and upfront. I don’t know much about insurance and these guys made it really easy for me to understand. I have my house, cars and life insurance at this office and it was really quick!
Our agent answered all of our questions and was very friendly! Great customer service, which is so difficult to find nowadays.
Cassie’s team has been all of the above. I appreciated their responsiveness and professional attitude whenever calling the office.
My husband needed life insurance for himself and these guys were very quick and knew what they were talking about!! I ended up not only taking care of my husband but myself and kids were insured too! They helped us stay in our budget. They are awesome!!!!!!!!!!!
They got rid of the best people they had Rebecca and Susan. Now the new people are lost. If I could find Rebecca I would move to where she was at
I went in for car Insurance and they were great very helpful and they knew what they were talking about if your looking for some great insurance this is the place to go
I had already signed up with Allstate, but Trey Schrader did an outstanding job saving me money that I went with State Farm.I highly recommend Trey as he also worked with me on his personal cellphone and encouraged me to keep it in my phone if I should ever need anything.Thank you Trey!
Super friendly and personable!!
Cassie is awesome. She helps through very trying times and she prepares you very well to be ready for those trying times. He is very professional, courteous, friendly, hired a great staff, and I am Very lucky to know her. Thank you for everything Cassie.
When it comes to insurance you are looking for someone you can TRUST. We are a body Shop that works to help and support honest agents. RG3 Collision & Custom Repair CenterWe look forward to building a Great Team.
I needed a auto insurance quote. Cassie was quick and friendly. I recommend her highly.
Cassie has great energy and is very positive in how handles things and treats people.
Had a accident he hit me from behind, e with one of their clients. Very professional...