Ive been with Joels agency for going on (4) years since moving to San Antonio and have my primary home/car as well as two rental properties with them. They are top shelf on all accounts! Friendly team who listen to needs and help assess the right coverage.

I have been a client of this agency for a while now, and they always look out for my best interest. Even if they get new agents working, all of them always have a very nice attitude and great values. I haven’t wanted to switch agencies or even insurance companies because I don’t think anyone else would treat us the same way Joel’s agency does.

Progressive didnt staff up accordingly after a large weather event and they dropped the ball on my case for months. I tried calling the 800 number several times and waited an hour before giving up. Judith offered to deal with Progressive for me and waited on hold for 2 hours before transferring the call. Im still on hold but it was very helpful.Edit: Support from Judith and Joel has been great. Im frustrated with Progressive but these guys have been nothing but responsive and are really going to bat for us. Would recommend to a friend.

I recently purchased an auto policy with assistance from Cassandra. She is the utmost professional agent that I have worked with and helped me find the right policy for our needs. I never felt any pressure to just accept a quote that we felt was not right for us. During the process I felt she had our best interest in mind. Thank you Cassandra for your courteous, friendly and professional attitude you are AMAZING! Highly recommend giving her a call!

I been using Joel Gonzales for over 9 years now they are always there to help and get you the best insurance quote possible. 5 stars

I worked with Cassie and she was so helpful. She took the time to explain everything. She answered all my questions and if she didnt know the answer right away she research and got back with me in a timely manner. I would definitely recommend her to anyone.

I had a great experience getting insurance for my daughter and my 81 year old mother. If you need a good professional insurance agent, get ahold of Cassandra Gonzales. She was very informative on the coverages and very responsive with getting back with me. Not only that, the prices were less than anyone else.

My experience worked with Cassandra is so appreciated. She helped me to find my home and auto insurance with lower premium but the same coverages as my previous policies. She worked so hard to review the coverages back and forth and advised me to have certain coverages for peace of mind. She is so patience to revise my policies. Thank you Cassandra and definitely recommend Cassandra and Joel Gonzales Insurance to someone I know.

They have great customer service, respond quickly and really do find you the best rates!

The agent who helped me, Cassandra took the time to really explain how my insurance covered me and made sure I knew the importance of my coverages. I’ve never had anybody explain my insurance to me before. She found me a great rate too!!

Cassandra is the best! Was looking for my own car insurance for the first time and she made the experience very pleasant! Like I said it was my first time looking on my own so I had quite a few questions but she explained everything and was so kind about it.

Joel Gonzales Nationwide insurance company is by far the very best!! When it comes to all aspects of their operations. Customer service, response time, value and professionalism.Over the years I’ve had several insurance companies and agents. But, these guys are truly second to NONE!!! Hassle free experiences!!!!Remember, you get what you pay for!Don’t believe me, try em out yourself!

Cassandra is very professional and responsive. As a realtor when my clients need homeowners insurance I trust that she will get it done right away with the best coverage for them at the best price. Highly recommended!!

I have worked with Judith for numerous of years and she has always handled my policies with accuracy and responsiveness. Thank you again for your help on my insurance requirements.

I have been with Joel Gonzales Insurance for approximately 4 years and theyve been the best, hence why I referred friends to them. This past week I needed a new quote for my new residence and Cassandra has been excellent in getting everything done on time. She is very knowledgeable, pleasant, and made herself available to assist with all my questions. I look forward to doing more business with you in the future.

Place to go! I dont get excited about shopping insurance quotes but had a great time with these guys. Agent Taylor helped me out and got me all squared away with what I needed plus a GREAT price! She was sweet, professional, and quick. Everyone was very kind!

Joel has been working with our nonprofit organization for several years. He takes the time to meet with us at least once a year to review everything (literally page by page :p) in our policies to make sure we understand what coverage weve got. He also spots check throughout the year to ensure we have the right coverage for our current circumstances. We really appreciate his personal attention!

I am currently moving out of state and had so many questions regarding insurance. Taylor Linehan was amazing at answering all my nonstop questions with the utmost enthusiasm and award winning smile. I now have a better understanding of how Insurance works, as well as what resources to use. Keep up the outstanding work!

Our experience working with the Joel Gonzales Insurance Agency has been seamless! We have appreciated Juans patience, knowledge, and hard work to provide us with the best possible pricing on both our homeowners and car insurance! Juan recommended moving to Progressive, and I am so glad we have. We are saving a lot of money a year now!

Very knowledgeable and responsive when we have questions or need assistance, regardless of what it is. Highly recommend this agency....... Did you know you can chat with them via Google?! Very neat feature and so convenient when you dont have to much time other than a few minutes.

Well my agent Judith Gonzales was very thorough in finding me the best coverage.I just wanted to thank her dedication and preserverance in getting the best deal. Great job Mrs. Gonzales.

Joel is a hands on agent that recently helped me with my business interruption claim. The claim was handled smoothly and was complete within several days. I gladly recommend Joel and his agency.

I had a great service with Cassandra. She answered any and all of my needs! Was new to the whole insurance thing and she was very big help and kept my head on straight!

We had a great experience with Taylor Linehan. She helped us find the best and cheapest prices for our home and auto insurance. I always recommend her to anyone that is looking for good and affordable insurance!

Buying a home can be overwhelming, but thanks to Cassandra with Joel Gonzales Insurance this process was easy. We got a great deal very fast & seamless. Thank you so much.

The Joel Gonzales Team has excellent respond time to any issue I encounter with my insurance policies. I always feel like a “ priority “ to them.

Cassandra Gonzales is patient and communicative. She helped me to make an informed decision and made sure to find the best price and coverage for my budget.

Would like to give a big shout out to the Joel Gonzales Insurance Agency. Their Agent, Taylor Linehan, had worked hard to find me the best rate for my car insurance. She is always responsive to any questions or changes I may have.. I highly recommend this Agency ..

We were very happy with the way Taylor Linehan handled our questions and gave us quotes for our home insurance. Very professional and quick response.

Taylor was very helpful and answered any questions I had. She goes above and beyond looking for the best rate for you! You dont find great customer service like she provides very often!

Were buying a new house and the mortgage company wanted us to use their insurance company and would charge us $655/yr. Juan set up a better policy for $403/yr. NICE!!Raymond Seymour

Very nice working with the Joel Gonzales Insurance Agency. Taylor Linehan was very courteous in giving us the quotes for our home and car insurance. A+++

Joel Gonzales insurance nationwide best, they haves best price quote, they are responsive, gave best customer service support.

Im thinking of purchasing a motorcycle, so I called and asked for a quote on insurance. Cassandra did a very good job of listening to my needs, and quickly providing multiple quotes.

Judith was great. I came everyone and no one was able to help except when i got to her!!! Thanks

I had great service to add my new Traverse LS i spoke to Taylor and she explained all my different options to update my policy and she is also gonna get me some more quotes to see if I am getting the best bundle with my home and auto insurance. Thanks Taylor I will be waiting for your call.

I had an amazing experience with this agency. Judith and Juan were very professional, friendly, and provided one of the best customer services experiences I ever had. They are definitely looking out for your best interest. Thank you again!Leija and Cuellar

Taylor Linehan helps with all our questions about different things and is extremely helpful !

Joel referred me over to Cassandra who assisted me in my new auto/renters policy. Gave me options and worked with me to ensure I get the best deal for my needs.

I really appreciate Judith, shes a very knowledgeable agent who has been doing this business for years! During a review of policy, Juan saved me hundreds of dollars! I highly recommend them for all your insurance business! Thank you!

I moved my commercial policies to Joel Gonzales on 2019 after my prior agent developed poor communication practices. Joel was able to assist with simply changing the agent of record which allowed me to keep my policies. This saved me a lot of time that would have been spent setting up new policies.As a sub-contractor working on school construction projects, most of the general contractors for whom I work, require that I carry a lot of insurance. Each of these general contractors requires that I provide them a certificate of insurance which lists them as an additional insured. This is fairly common place in the construction trades. But, every once in awhile you get a general contractor whose requirements go far outside the norm. I recently had one of these. Joel went above and beyond working with me and my client to fine tune various parts of the policies and the certificate to meet the general contractor’s needs. Joel worked very patiently and diligently to make sure that my client, the general contractor, was satisfied that I had met all of their insurance requirements. I cannot stress enough how much extra effort was required by Joel on this one project. He has more than earned his commission.I am happy to give Joel Gonzales 5 stars and my endorsement.

I have had homeowners insurance managed by them for a while and then they saved me more money with a multi-insurance plan by adding my cars. They have been very personal and helpful! I am also very busy so I really enjoyed their willingness to communicate by text and make signing documents by email SUPER easy. They also tracked down a refund check I had lost in the mail which I might have just forgotten and lost without their help.

They have worked with me on making sure I have the best coverage for both my car and rental insurance.

I have always had a great experience with this insurance agency! Top notch!!

Wonderful experience working with these employees. I had lots of questions about coverage for home/auto and they helped me make an informed decision for my family. We are first time home buyers and Judith realized we had not taken advantage of the homestead exemption and she started telling me right away what we could do to save money!

Very thorough, professional, and great customer service. Took the time to explain and answer my questions. Thank you for assisting me make a rough transition feel so easy and hassle free.

If there were ten stars available they would deserve all of them.Nationwide as a company offers great products and pricing but when you add the dynamic husband and wife team of Joel and Judith Gonzales you get so much more than that.These folks will bend backwards to make you happy. I know this from my own personal experience. I refer all of my real estate clients to them and not one has ever had a complaint. The service is Top Notch. You wont find more committed people in this industry.

Joel provided a very competitive quote for my pharmacy business. Coverage was superior to my current policy and I saved over $1,000 on my premium. He visited my business personally and took the time to educate me on my policy and on insurance. Joel also followed up with me through this whole process. If youre not sure whether its time to review your policy, call Joel Gonzales at Nationwide today! He is incredibly professional, thorough and knowledgeable!

Not only as the agent professional, he was very courteous and friendly and willing to help. Within 30 minutes he had “fixed” my problem/issue and sent me ALL the needed information and papers to secure my insurance needs.

Taylor was very kind and professional, she quoted and activated a policy for a travel trailer purchased and picked up after hours. Couldn’t be more satisfied with the service and their pricing as well.

Rob Contreras is the most efficient agent Ive worked with in years. From a business standpoint, and personal. Highly invested in making sure you are getting the markets best offer and will put in the time to clear up any questions prior to committing. Highly recommended.

First and foremost, there are no words to describe what an amazing experience I had with Judith. I had never..honestly..never had such an awesome service as I did. She went above and beyond despite the hours as they were closing and made sure I was taken care of. Before speaking with her, I called the office to see about going the next day at a better hour and nope..they made sure I was taken care of right away and got me with Judith whom I appreciate the awesome and detailed explanation of coverage and quote. It is extremely rare for me to rate ANY place or service but they truly deserve it. The quality provided is above and beyond...I am so glad I found you..thank you so much! 5 stars are not enough by the way 😉

Joel and the team provide first class service to all my insurance needs. I gave them basic info on what I was looking for and they did the rest. They were friendly and thorough in going over the policy. I highly recommend!

We started a business and received best coverage with Joel Gonzales here at Nationwide. Mr. Gonzales is very professional and kind. Best place to get coverage whether business or personal. We are extremely happy with the service we have received. Staff is very friendly too. Judith who is married to Joel Gonzales is extremely helpful and sweet. Thank you guys so much for all your help!

Judith has been terrific. She was patient and guided me through a complicated insurance process. Judith was able to ensure that I had appropriate coverage.

I walked into the nationwide office and was greeted immediately. Joel Gonzales was very helpful and addressed all my concern and needs for insurance. He truly cares about my well being and I feel very comfortable using nationwide. Long story short I walked out with insurance and 100% satisfied will tell friends and family.

5 Stars Nationwide Ins. Office 11398 Bandera Rd. Ste 304 S.A. Tx 78250Our recent quest to change auto and home providers lead to this office. The world of business is so out of touch with the human aspect that meeting these folks was a breath of fresh air. The caliber of customer service in my opinion ranks with that of Ken Bachelor Cadillac or Disney Co. The attention to insurance needs and friendliness towards those needs was there from start to finish. The best test of any company is service after the sale and these folks deliver. Once business was completed the visit and tone of converseration transitioned to more of a family welcome rather than just another stressful life obligation change.

I went to this branch to get a quote for my car. Rob was my agent. He was very knowledgeable, professional, and patient, answering all my questions thoroughly and explaining everything in the coverage while trying to get me the best quote. I ended up switching my insurance to Nationwide that day. Even though I got there towards the end of the working hours, Rob stayed for about 1.5 hours more to end the process, when everyone else was gone for the day. I am very happy with the quote of the coverage and the great customer service that I received. Thank you.

I heard nothing but good things about Judith and Joel Gonzales so I went to meet them for myself and took my family. They are great they explained everything to me so I could know what kind of coverage I have. Definitely feel like they care about their policy holders. Their great to work with and I have been recommending them to my friends and family.

It was a great experience at nationwide today getting renters insurance. The staff was very warm and friendly. They helped us get exactly what we needed at an affordable price. I highly recommend Nationwides Joel Gonzales Agency.

Great customer service! I have been very happy with the team at Joel Gonzales Insurance!

I cant express the great customer service experience I received from this office. I received help from both Margarita and Judith who were both extremely helpful. In the end Judith extended her helping hand to make sure I received all the information I needed and always followed up when she said she would. Its hard now a days to find people who will actually go out of there way to make sure the customer gets all the information they need. Thank you so much for going out of your way!

I have been with Joel and Judith for several years and I have always received great and friendly service!

Joel and his staff have been helpful and knowledgeable from the get-go! They educated me on my policy from start to finish. I’m so grateful for Nationwide and their expertise. Definitely 10/10!

Been with Nationwide auto insurance for two years and Judith has the best customer service Ive seen anywhere in years. Shes professional, kind and works hard to get the very best possible deal for you. Its rare to find customer service so exceptional and it really sends a message that Nationwide cares.

Rob Contreras made shopping for insurance easy and understandable. He saved us money and got us better policies on both home and auto. Would highly recommend!!

This location in helotes was worth the commute! The staff were extremely welcoming, kind and knowledgeable. Most importantly they beat the price I previously payed for auto insurance while increasing my coverage!! Great staff and I definitely recommend this location to others. In addition I also completed my house insurance and pending life insurance with Nationwide.

This deserves more than 5 stars. They were extremely welcoming and happy to answer any questions we had. This was the best customer service I have experienced anywhere and we walked out beyond happy.Thank you Judith and Joel!

Joel Gonzales Agency was able to give me better home insurance coverage than my previous insurance. They were also able to provide me better car insurance coverage and life insurance. Joel and his staff were very efficient, understanding and were able to meet my insurance needs. I highly recommend Natonwide Insurance with Joel Gonzales.

My mom first made the switch to Nationwide when she told me about their better, cheaper rates but I was very skeptical at first. I thought I had looked everywhere for the best rate with better coverage when I had Esurance but when I bought a new car my rate was about to go up drastically. So, I made the call and they gave me even better coverage with a better price than I had with my old car! I am also very happy with their customer service, they are so nice and courteous. They do their best to find a better rate for you and are very knowledgable. Overall, I am very satisfied with my experience with this agency.

I recently bought a new house and that spawned me to shop around for new insurance. I compared 3 companies and ended up choosing Nationwide. I am so happy with the service I received from Judith at Joel Gonzales office. She knew I was in a hurry to get documentation as my closing was in 2 days. She had the quote, explained it to me in detail and contract written up in a matter of hours. She went out of her way to sign me up on all the goodies Nationwide has to offer as a member and has followed up a few times with me answering question I have had. I was with a competitor for 20 years and often thought about changing and now wish I had done this long ago. Not only did she save me money on home owners insurance, I have now learned I have a significant discount on my auto. Way to go JUDITH!!!!

Great customer service! Judith worked with our needs, always answered our questions and even gave good advice on quotes for a future car my family is getting! This is where you want to get your insurance at!

Great Customer service. They go above and beyond the call of duty. We worked with Judy and she was awesome. Will recommend to others.

Good customer service from the moment you walk in the door. This agency focuses on good service and it shows. Kodi Kidd doing a good job on our policies. Kodi is personable and is detail-oriented. I recommend this agency.

Thank you so much for your service. I really appreciate your insight and advice.I recommend you to try Joel Gonzalez for all your insurance needs.

Great experience working with Joel.

The staff at Nationwide with Mr Joel Gonzales are not only very friendly, courteous, and knowledgable, but they will also do their best in finding the most discounts. I have saved money on my auto insurance and home mortgage insurance as well as family and friends. Be sure to ask for Judith or Beatrice.

Mrs Gonzalez was very helpful and explained everything. Very customer friendly! Would highly recommend!

Taylor is the best. She always helps with anything I need.Thanks :)

If I could buy insurance for my insurance Joel would be the guy . Almost wants to make me wantTo spend more money service is so good . . Great personal service and they are very attentive . Have referred several friends and family and everyone has changed . Great service even when you have a claim . And saved $1,000 a year on my auto insurance with better coverage .

Had great experience. Everyone so friendly and nice, made me feel right at home. Highly recommended!!!

More coverage for less money! Personalized service! Great people to work with!!

Judith Gonzales was more than helpful, she was able to save me more than half of what I was paying in car insurance, for more than I was getting. Strongly recommend Nationwide and Judith as a representative!

Any time I call they are always their to help me in my time of need

Joel is a very knowledgeable insurance agent, he explained me the details of my policy. Im glad to have Nation Wide as my insurance

Great customer service Margarita was great she answered every question we had and the best thing great deals

Judith is awesome!! She has helped me with every unexpected life event that has happen to me over the past few months. Couldnt have asked for a better insurance team!

Really took the time to explain everything and design a policy that fits my family.

Great friendly responsive service! Joel and Judith are Great!

They created a false report on my credit report. I never renewed my insurance and they said I did but didnt pay. False news. Stay away from this place!

Really nice and helpful in getting a new policy

Great customer service!!! Great deals!!! Better coverage!!!

Best services ever, dedicated staff.

GREAT customer service!

They are the best

Judith Gonzales was very devoted to finding me a great insurance rate for my SUV! And found me Nationwide with the program pay by the mile! I am really excited to see all the money I will save with this type of insurance! Judith also was very patient and understanding to help me get insured as needed! Thanks so much!!!

Joel Gonzales agency helped us save money with our car insurance with more coverage. We are very satisfied with the price of our monthly payments and with the service we receive. They treated us very well and all in Spanish. We recommend this agent.

Joel Gonzales offered me a very good car and house coverage at a good price, so we made the decision to move to Nationwide, besides having a bilingual and very kind assistant, they have a schedule that is adapted for people who work until very late . I recommend that the Joel Gonzales agency.Geovana O.