The representative I spoke with was very good and updated my policy.

Due to the nature of changes to my policy, it was becoming cumbersome to complete it online or over the phone. I decided to go to this local Geico office. Lluvia was extremelly helpful, kept me informed, and went above and beyond to make sure my policy. was updated properly!

Generally a good insurance agency. Not the best not the worst. Some employees can be rude, but not all. Would expect better quality for what I paid but I moved on to another agency .I did happen to meet the Geico herp., and he is a nice Chap. His office however was a bit cramhere. A Lot of flies in there........

Very helpful and informative. I had questions about multiple things; They were able to answer everything and get me the help I needed.

Horrible customer service. Promised one thing and then dont honor it. Better off going elsewhere.

I want to give a high five too Ben Daily I believe hes the property adjustment manager. He does awesome work hes always there to help and hes very quick at claims. I also want to give credit to the customer service rep in Maribelle Ovalle for great service with a great attitude. I want to thank both of you for awesome service. Both of you are assets to GEICO.

Debbie was very helpful. Very easy to work with and explained everything to us!

Very helpful 👌

Helpful in every question I had,and was quick to wrap up my request.

Rachel helped me get a great deal. She was patient, understanding, & knew exactly what I was looking for. She went out of her way to answer all my questions. I will Definitely be calling on her for all my future question. Great agent and service.

Have an existing Home policy for a few years with this office, but this year the price jumped up on me. I spoke with Edward in the home Department and he looked at other options. I was tempted to look around, but Edward got back to me quickly and had a better quote for me. Home insurance rates have goneUp over the past few years, but Edward was very Knowledgeable and provided me with a great price.

Jesse was professional, polite and very helpful. Would highly recommend Safed me 600 a year

👌 My husband and I had set up a meeting with Rod for the first time for today and it was one amazing experience. He was very knowledgeable, he explain things so that we could understand it like neither one of us have ever had before. We have our car insurance with four cars with him, umbrella policy, rental property, homeowners insurance, extra on jewelry and more. Explain so that I can understand it how it ties together, this was so very helpful and we will be able to share this with others. He tweaked our policies and explained why they work together and how they do to be the best plan for it for us after Clarifying a few things before making those suggestions. His staff was amazing and he refers to them on a few situations just to make sure and confirm, which made that quite clear that they are A great team ! Thank you Rid for all you time today !

Easy smooth and very professional

Im shopping primarily for a policy with the lowest cost due to my budget. I requested a quote at the cost of a hard inquiry on my credit rating, which may be standard im not sure. The quote Geico insisted Id be happy with was disappointing. I modified the suggested policy to the cheapest possible plan and the price was $117 a month. Later I received a quote from a competitors website, without a credit inquiry, for $101 a month which I accepted. No hard feelings towards Geico at this time. Starting the very next day I began receiving calls and emails from Geico saying youre missing out on the lowest priced policies, yadda yadda yadda. I decided to hear what the representative had to offer, but she started asking questions as if starting a brand new quote, and it was not for verification purposes. I decided to cut the process short and politely ended the call. Yet I still continued to receive phones calls from Geico for at least a month. Sometimes as late as 10pm, I was often hung up on after receiving the call. After getting extremely agitated I chose to just ignore the calls instead of responding in anger.

Marybelle is great at what she does. She knows her coverages, extremely patient and very nice. Couldn’t ask for a better agent!

The woman who I have seen over and over again at the front desk is so nice and friendly! She makes it so easy to go in and pay and not dread having to take care of a bill.

I love this office: Rod is the nicest person and everyone is so nice and professional. I have had Geico for 5 years and plan to be a longtime customer. They always settle my claims quick and easy.

Rachel was awesome! She got me the best rate and explained all my coverages! Im very pleased to be insured under Geico!! Thank you!!

Saved 15% or more in 15 minutes

My husband and I just had the most amazing service at this office. Valeria Avalos was incredible! She saved us a ton of money and we have much better coverage! Thank you Valeria! She was very informative and curious.

We just moved our auto and home insurance to Geico. Not only did they save us 50% on our auto insurance but Jessie Black, the agent we worked with, was fantastic! She gave us all the time we needed, answered all our questions, and got us the best deal possible. Thanks Jessie.

Great customer service. Samantha was very helpful. I would recommend this office.

Staff very friendly and very welcoming as soon as you come in. Yannery is very fast when I go make a payment and answers all my concerns.

Geico its an awesome company. They have bilingual workers. Everyone there is very helpful

Marybelle is beyond helpful I highly recommend coming to the geico local office for any concerns you might have on your auto policy.

Maria Lopez - did a amazing job and I was very satisfied with her professionalism and I was very informed and felt like I got everything that I needed and asked for!!!!

Great customer service thanks Yannery for helping me I will be sending friends and family to this office

Was extremely satisfied with the great customer service I received today Thank-You! Yannery for your patience and great work.

Had a great and easy experience with the agent Marybelle! She was very knowledgeable and friendly. I recommend that you ask for her personally, she is a big help.

Good customer service and Rachel is a great person.

I just locked my keys in my trunk, and went to the app’s roadside assistance option. Got a call after about 2 minutes saying that a locksmith was on the way and it was totally covered under my insurance. When I got the insurance I actually called Allstate first and was quoted literally double the price as geico and it wasn’t full coverage. I’m so thankful that the geico agent (can’t remember her name now unfortunately) went the extra mile to look into the prices for full coverage.Initially I left 5 stars, but as I’ve been waiting for the locksmith I’ve had some hiccups. He hadn’t shown up for over an hour, so I called the company (pop a lock I believe is the name) and they said he has a flat tire he’s fixing and would call me with the new ETA. 30 minutes go by with no call, so I call the company again to see if they can just send a different person out and the woman on the phone was being rude and short with her answers- very clearly irritated to be hearing from me again. I actually had to tell her to stop being rude, and now almost 2 hours have gone by and I haven’t gotten any calls about the locksmith or his eta.

Maria Lopez all ways get me in and out really fast best service thank you geico

I had a great experience getting a home quote with Elsa. She was friendly and knowledgeable!

Geat services yYannery is the best she help me way more then what I deserve

Valeria gave me excellent service. She is truly a professional in making me at ease, giving me answers in details and clarity. I am totally satisfied..

They are professional and curteous. They explain everything and are very knowledgeable when it comes to auto insurance. I was recommended by a friend after I saw how GEICO handled his claim very quickly with no hassle.

Prices are very affordable and they work with you if your gonna be late or unable to make your payment on time I pay 200 for 2 cars for full coverage

Thank you debbie for my México insurance and yannery excellent customer service!

Great insurance prices yannery Guzman Excellent service!

Y’all are doing an awesome job! Thank you for your help Yannery.

Marybelle is excellent customer service and great associate in geico and im happy with her service

Very good service and had an amazing experience here. I was able to join both the home and auto insurance! Highly recommend to y’all!

Excellent customer Service, easy to sign up for coverage and affordable rates. Ive been with Farmers for several years, after adding a 3rd vehicle to my policy our premium doubled therefore i had no choice but to shop. I filled out application online with Geico, received a call the next day and was signed up in no time. My premium with 3 vehicles with Geico is less than my premium with Farmers for 2 vehicles for the same exact coverage. It was a no brainer to switch and Marybelle made the experience easier with her wonderful customer service skills. Thank you for a great experience.

Valeria Avalos was very helpful with the whole process for obtaining insurance. This was a great experience getting gieco for the frist time!

I stopped by this office to get face to face help with an issue I was having over the telephone with Geico customer service. Maria Lara listen to me vent and then called the office and spoke on my behalf very calmly since I was very upset. She helped me trouble shoot and get them to understand what I was so upset and couldn’t convey. I was so happy when I left there because someone understood what I was saying. Amazing service!! Thank you very much.

Good ;but need professional front desk service.

Valeria Avalos!!! See her for insurance.Was knowledgeable, respectful and kind with my mother .

Truck struck with rock. Damage was a quarter size star on driver side windshield. Took vehicle for seal to damaged area to prevent windshields further damage. Cost approximately $65. When repairman called GEICO for authorization to seal damage was informed that I had been selected randomly for inspection of damage before repair could be authorized. I relayed to claims rep that should windshield shatter before repair then my cost would be $250 deductible and GEICO would still pay $65. Total cost of windshield would be approx $315. Have her a GEICO insured for seven years with no claims. Changed home and auto insurance based on principal.

Great customer service. Thank you Yannery for your help

Thank you Valeria Avalos, for great customer service. @8910 Bandera Rd #110 San Antonio Texas 78250

Great rates compared to every insurance company Ive tried

Outstanding customer service. Ladies in the office were very professional. And I was in an out within 10 minutes. Any time Ive needed help they were quick to help get the situation taken care of. Love this place.

I bought my policy online and having a local agent I can go see when I have an issue was great!

The worst insurance company ever. Looking for some where else. Everything in general they need to retrain employees again.

Maria Lara was extremely helpful in answering all my questions helping me set up my policy correctly and saving me money in the process. I highly recommend her👍🏼

Thank you Yannery for your help great customer service!

Maria Lopez Very satisfied, she helped me save money !!🤑

I had a great experience Yannery was very helpful she took care of me and very excellent customer service highly recommend coming here.

Great/excellent customer service from Yannery and Marybelle!

Great customer service thank you yannery!

Very helpful ladies excellent service in person thank you Yannery for auto and Elsa for home insurance! Highly recommend!

Charged me $50 more on my monthly billing than they said they would. They are lying to their customer about the price just to sell another policy.This is not the way to start a reliable relation.I suggest you check carefully what they try sell you.

Staff is superb and Elsa did an amazing job explaining the coverages for my policy.

Best insurance experience I have ever had. I was so impressed by the sales staff I got my house and auto insurance from them.

The Dealership I work for uses this office all the time due to their good quotes. Never had any problems not a one. Always very helpful and informative to our customers. Mr. Rod Musslewhite is very pleasant to work with. Highly recommend to anyone.

Worse experience I ever had. Called for a quote and got talked to very rudely by the employee. Definitely won’t be getting insurance through Geico.

Staff is really helpful and answered all my concerns, highly recommend coming to Geico on Bandera. Thanks Yannery for your service.

Maria Lopez very nice and fast service!!😀

Walking out being insured for less feeling great !!! Only went in for a quote but got insured Great job!!Thanks to Valeria Avalos your did awesome in working on my policy and explaining all details...Great customer serviceThanks againIrene

Very Poor Service!!was on HOLD for 45 MINUTES, tried again same thing .. am NOT GOING TO RENEW! !!!! Forget the Lizard. I am NOT CHANGING MY REVIEW !!!!!

Valeria was amazing. She was very polite and professional. I recommend Geico on Bandera Rd. And Valeria highly!

It was my lucky day today March - 20-2019, while I was locking for a new car insurance In the City of San Antonio, TX, I found there is a Geico Office near my living address ( in Bandera Road), the lady who processed my paper work is very smart and capable of handling the insurance cases and offers, by the way her name is ( Rachel), she was a great help for explaining to me what is the best and fit my needs for my car insurance, please put in your consideration dear sir/madam if you look for an affordable insurance come and visit Geico office in Bandera road in San Antonio, TX. Thank you

I had the best possible experience as a customer 3 days ago when I walked into this agency to help a friend who does not speak English to deal with a car accident issue.I must be honest and let everyone know the exquisite way Mr. Musslewhite help my friend to be able to clarify a recent car accident he was involved in and get assistance from Geico.Thank you Mr. Musslewhite, if there were more persons like you in this world we would not long for Heaven anymore.Thank you so much for demonstrating real empathy regarding a customer issue.

Marybelle ovalle. Excellent customer service

Great customer service thank you yannery

You can get Mexico insurance, Id theft, and many other stuff besides auto highly recommend coming thanks yannery for your help!

Great experience Yannery and Elsa helped me out with my auto and home insurance, highly recommend!

Maria López good customer service#!

Yannery was really helpful great customer service!

Maria Lopez very excellent customer service!! 😊

Great customer service thanks yannery!

Maria Lopez Very nice and fantastic customer service!!!😄

Thanks yannery for your help highly recommend coming if you have a problem.

Great customer service thank you yannery

Maria Lopez very nice and good customer service

Maria was very helpful . She answered all my questions and made my day a whole lot better . Thanks again Maria .

I was a bit frustrated with Geico after my rates increased after renewal due to my driving record although it had been the same for the past two years. But against my better judgment I renewed my policy anyway. It wasnt until we got into an accident just a week later that I realized I made a MAJOR mistake. It the beginning we couldnt get a call back to even acknowledge our claim but it took 13 days to even get setup with an adjuster. We moved forward with our claim through Geico because the other drivers insurance was no better. We final get on track, our at least I thought, and then I found out the want top use plays from a salvage yard despite manufacturers and mechanics advising against these procedures. It is unsafe to us as drivers but could also be a problem to others on the road. After expressing our concern to Geico they said thats not their issue. I have never experienced more rude service with the company Im paying to insure my vehicle and home. Ive had disappointment after disappointment with them and they only care about the money. They will fix your car the CHEAPEST way possible even if that means using poor quality parts and poor mechanics just to save themselves money.

Maria Lopez excellent customer service!!Elsa great home agent!

Maria Lopez very nice and excellent customer service

Maria Lopez Excellent Customer Service!!😀

Maria Lopez super nice 👍 and excellent customer service 😊!!!

Rachel was amazing and very helpful in helping my mother sign up with Geico. Geico never fails on amazing customer service!!! Highly recommend switching to Geico!

Maria Lopez-- Fabulous Customer Service!!😎

They will ONLY do Texas issues...if you have a policy from another state and need to change it to Texas ...do it online.. They are ONLY licensed for Texas issues not state changes...even if it involves changing to Texas from another state...it HAS to be Texas ONLY issue to get help here.

Marybelle was very helpful And gives amazing costumer service.

Maria Lopez-Fantastic Customer Service!!😄

Melody was most helpful & saved me money on my renters policy!!!

Awsome very happy, thanks yannery for your help.

If I could leave zero I would. I put in a quote online. I requested a call back. One person offered a price that was $35 over 2 other companies so I declined and I thought that was it. I am now getting calls every day 2-3 times a day from the same person to give them a call about the quote. I will never get Geico after the harassing calls