user
Tomtechi Appliance Repair
5563 De Zavala Rd Ste 190, San Antonio, TX 78249, United States
Appearance
Tomtechi Appliance Repair

Comments
Ca
Review №1

I reached out to Tom at Tomtechi Appliance Repair to inquire about my 6-year old dryer that wouldnt heat/tumble, he provided common issues with my dryer and provided a general quote and valuable considerations whether I should buy new or repair. Ultimately, I chose to repair after learning that dryers can last a long time with simple maintenance and repairs, and the warranty, timeliness and cost of repairing far outweighed purchasing new, even with the holiday sales going on at the time my dryer broke down.Fortunately, I was able to fit in Toms busy schedule. Tom provided ample notification of his en route, was able to diagnose my dryer issues and had the parts necessary to repair and tune up my dryer all within a short period of time (about an hour!). He is professional, kind, punctual, knowledgeable and his prices are more than fair for the service and professionalism he provides.Thank you very much to Tom, I am confident I will refer you and your team on any appliance repairs!

Pe
Review №2

Thomas is amazing! Even when he had no appointments available, he found the time to fit me in. He was quick to provide me options and helped me source the parts to arrive earlier than he could get locally. Other companies told me they couldnt or wouldnt fix my washer for 6 - 8 weeks. Thomas had my washer fixed in 1 week! All my future business will go to Tomtechi. Id recommend calling him first!

Mi
Review №3

Tom was great! I called him on a Wednesday, and he came out that same day to diagnose what was going on with my refrigerator. He diagnosed the issue fast, and instead of trying to charge us to fix it, (which is an expensive fix) he told us to call LG and explain the issue to see if they would come out and fix it. LG said they would cover the problem, and set an appointment to fix it. This saved me almost $1,000. Its not often you come across a business who is this honest, and genuinely wants to save the customer money. I definitely recommend!

Fe
Review №4

Amazing service. Thomas was very knowledgeable of the appliance he was fixing. Within a few hours my Ice maker was working again. If you have any appliance needs give him a call. You won’t be disappointed!

Ma
Review №5

Tom was great. He was able to fix my Dryer in less than an hour and was very affordable. Highly recommend them.

Ch
Review №6

We have had Tom make several repairs over the last couple of years on various appliances and have had very positive experiences. His professionalism and great customer service has led us to make this business our Go to when it comes to needed appliance repairs. He has been able to make the necessary repairs at very reasonable costs and is very responsive. I highly recommend calling Tom for your needed appliance repairs and services.

Ja
Review №7

Tom was already fully booked for the day, but made space in his schedule and came out in between jobs. He diagnosed my faulty thermostat, replaced it and defrosted my frozen coil. I will not be using ANY other repairman in SA.

Jo
Review №8

Hi Tom hows it going today hope your doing great the reason of this text is that i want you to know that your business listing is missing on top business directories like foursquare mapquest ezlocal and many more if you want to be listed on top business directories then let me know Ill update all the google listings for you in a reasonable price and provide you all the live URLs with log in detailscontact for more I suppose to send you an email but I couldnt find your mailing on your website. Thanks Have a bless day

Vi
Review №9

Tom was very knowledgeable, friendly, prompt and fixed our fridge for fair price. I would highly recommend Tomtechi.

Ma
Review №10

Great service and came out quickly. The heater and timer on our dryer stopped working. Friends we spoke to all assumed it was the heating element, but Tom quickly determined the problem was likely electrical and not with the dryer. Sure enough there was a bad connection in our circuit breaker that wasn’t supplying enough voltage to the dryer. Fixing it meant our dryer is working just fine again.

Re
Review №11

I have hired Tom twice now and both times have gotten the same high level of professionalism and quality repair at a very reasonable price. I cannot recommend him highly enough. He needs more than five stars!

ro
Review №12

We had our dryer go out and Tom was out to our house within 30 minutes and saved us from having to purchase another dryer. He is extremely friendly and gave top notch service!

Ri
Review №13

Thomas is professional, honest, and a really nice guy. Any appliance repair we need will be done by him. Do not call anyone else.

ar
Review №14

I called this company early Saturday morning and he was here at my house that morning. He quickly diagnosed the problem as to why refrigerator was not putting out cold water/ice and Fan was not working and fixed the problem during the visit. Highly recommend this company. Very reasonable charges as well

s
Review №15

We all know what a challenge it can be to locate excellent repairmen and I’ve been fortunate to find Thomas with Tomtechi. I have used Thomas on two occasions, for the repair of my refrigerator and dishwasher, and have been extremely impressed with his quality of service as well as him personally. I was able to reach him in minutes as he answers his own phone and was able to arrive at my house the same day or the next morning, which I really appreciate. Fair prices, quick thorough service, and a friendly, knowledgeable technician. In all respects, I highly recommend him for appliance repairs.

An
Review №16

We cannot say enough good things about the outstanding service provided by Tomtechi Appliance Repair. Best appliance service we have received - went far beyond making sure we received the most economical approach. Highly recommended.

Ry
Review №17

I dont write review often, however, I wanted to give Tom a review for the outstanding service that he was able to provide me and my family recently! My Maytag washing machine was having a lid lock issue that disabled the washer from operating. The washer would beep endlessly with an error code begging for repair, so after one day of dad maintenance which consisted of banging on the washer and unplugging its four or five times I decided to find an appliance repair company to fix my washer. I started calling the highly rated repair companies on a Friday morning looking for help, and each company I contacted either was booked up till next week or did not think they could help me. I then called Tom and explained the issue. First thing I liked, Tom asked me to send him a picture on the model number and unit so he knew what he was going to be working with before he arrived, as I explained to Tom that the lid lock part probably needed to be replaced. Second, Tom went out of his way for me as I explained that I have small kids creating piles of laundry and having the washer out of commission for any length of time was not an option for me. Tom was able to order a new part and come out the next day which was a Saturday and fix the washer. I now can wash my families laundry and do not have to hear an annoying beep from my washing machine all thanks to Tom! Tom is very personable and fair with his pricing, I will be recommending him to all my friends and family for their appliance repair needs in the future! Thanks again Tom!

Su
Review №18

Very responsive, worked me in on a busy day. polite, honest, helpful, direct. hanging on to his business card for the future, and i think the high ratings are well deserved.

kh
Review №19

Tom not only came out on short notice, but went above and beyond. After looking at my washing machine, I had a question about my dishwasher issue. He troubleshooted it real quick and got it working. He will definitely be my number one go to appliance repair technician and will recommend to my family and friends.

Al
Review №20

I really cant recommend Tom enough. He came over for a busted fridge and quickly diagnosed that my Kenmore Elite had one of the famously bad LG compressors in it that LG is currently being sued over. He told me to call Sears repair and request a warranty repair, as the compressor came with a ten year warranty and had failed after only five. He couldve easily signed me up for a $1000 repair, but his honesty and expertise saved me just as much money. Ill continue to recommend him to my family and friends going forward.

Ke
Review №21

Tom is a good man. He came out the same day I called him and although he had a full schedule that day, he managed to come see me. Tom did exactly what he said he would do and when I asked if we should do more, he was very quick to reply that he felt we should wait a week or so to see if the first problem being fixed would help my additional issue. You can’t be more honest than that. He could have easily jumped at the issue to make some money and I would have had no way to know that I could have just waited. I highly recommend Tom and he will be the only person I call if I ever have another issue.- Kevin Lewis

We
Review №22

My dishwasher was out of warranty and had not worked in months. I heard great things about Tom so I called fully expecting the cost of the repair to be as much as a new dishwasher or it wont work like new. Tom came within the time he said he was going to be there, ordered the parts I needed and came back to fix my dishwasher like new at a great price! Thank you Tom! Im keeping your name and number handy!

ma
Review №23

Tom is a great and honest professional.The best!

De
Review №24

I have called Tom 3 times to work on our dishwasher, dryer and refrigerator. He always appeared at the appointed time and was able to fix the appliances rather quickly and not breaking the bank.The 4th time was for our aging washing machine which really made loud noises during the spin cycle. When I showed him the pieces of black plastic that had been trapped in the bottom filter, he said he could fix it.However, he said that for the amount of time it would take plus the parts, he would have to charge 60+% of the cost of a new washer. Then we would have a 10 year old washer that may run another 2 or 3 years.As a professional, he recommended we buy another washer that would run for 15+ years thus saving money in the long run.I appreciated that he would take the approach of looking out for us and not his wallet. So we gave the old washer its last rights and we give Tom the highest rating.

Ro
Review №25

Tom who is the technician and the owner is a great person to know and trust for your appliance repair needs. I had a repair situation involving my ice maker and Tom was prompt and thorough on his analysis and fair on the cost estimate as he identified another component needing replacement instead of the more expensive ice maker. I wound up saving money in the end. Thanks Tom for being on time and saving me money.

Vi
Review №26

Tom was fantastic! My washer went out and he was able to come by the next day. He took his time finding out the problem and saved me the cost of a new washer. He was kind enough to check everything and found a few pieces that had worn out. He was knowledgeable, professional, and thorough. Will definitely recommend and use again in the future.

De
Review №27

I have to give Thomas with Tomtechi Repair 5++ Stars. When my clothes dryer quit heating I was so upset. With a busy family and working full time, I have limited time to get things done and clean clothes is a must. Thomas was very professional, told me what he was going to look at, and possible costs. He tested everything, found the problem and had the part on his truck - THANK GOD! I was very pleased and my clothes are dry :) Highly recommend!

Mo
Review №28

Came by to install the drum for our LG dryer today. Very friendly, professional and knowledgeable. I definitely recommend him for all your applicable repairs!!

Va
Review №29

Finally, I found an honest repairman! Won’t just take your money if he can’t actually help you, let’s you know the risks or rewards of each course of action. Even helped me try to find the part cheaper online, & show me how to instal it. Cares about actually helping, it shows immediately.

Ri
Review №30

Tom was fast to respond to our needs and honest. We would definitely recommend him and use him again.

Do
Review №31

Tom Techi was prompt to arrive when our garage refrigerator went out. He came and diagnosed the issue and ordered only the parts necessary to repair it. No hidden or unnecessary costs or parts. He knew exactly what was wrong and repaired it. I could not ask for better service. Very knowledgeable and friendly. I highly recommend Tom Techi.

Ja
Review №32

Fast, Affordable and dependable repair. Thought companies like this didnt exist anymore ! Thomas was efficient and quick. I dont normally leave good reviews but Tomtechi deserves your business.

Ti
Review №33

Great service and response time

Al
Review №34

I called Tom in desperate need of fixing my washing machine. He came out the same day I called, and worked so hard to bring my falling apart washing machine back to life. Tom went above and beyond all expectations. I will definitely be recommending him to all of my friends/family, and look forward to working with him again for any future repairs.

Ca
Review №35

I highly recommend TomTechi Appliance Repair!

Li
Review №36

Fixed the issue with my washer quickly. Very courteous and professional.

Ja
Review №37

Tom did a great job repairing my Samsung dryer. He explained thoroughly what he was going to do, completed the repair quickly, and was very friendly throughout the entire process. I highly recommend Tom Techi for any appliance repair.

Ja
Review №38

Same day I called....he promised to make it out to my home and he did..very professional...fixed what needed to be fixed. He even installed a light bulb that we never had in the freezer! 😊

Ma
Review №39

Cost for repair was 2/3rds cost of new dishwasher. Thomas gave me choice of repair as well as suggestions for new appliance and only charged me diagnosis fee. Very timely communication. Very professional.

Ro
Review №40

Very fair and honest. Very satisfied

Information
7 Photos
40 Comments
5 Rating
  • Address:5563 De Zavala Rd Ste 190, San Antonio, TX 78249, United States
  • Site:http://tomtechi.com/
  • Phone:+1 210-209-3029
Categories
  • Appliance repair service
Similar organizations