Our motor home broke down in San Angelo. Tow truck driver got us to a safe place to dry camp for the night. The next day Southern Industrial prioritized getting us back on the road. The guys were some of the nicest and most professional people weve ever dealt with. They diagnosed the problem, told us our options, and then did the work as quickly as possible so we could be on our way fast.
The employees at southern industrial, are some of the most kind hearted, down to earth people I’ve ever had the pleasure of meeting. Everyone there did what they could to inform me and help me to insure I’d never get towed again. Dusty and his wife Terry are incredibly easy to talk to. Going to only be taking my business to southern industrial for their southern hospitality
Seriously some of the nicest people I’ve met in San Angelo. Very empathetic, and understanding. I’m a college student and my car is my only way I get to class and work. Dusty and Terry are amazing people,would highly recommend working with them
The nicest people in the world! Very kind and fair. Down to earth and hard working individuals. Dusty and Terri were funny and caring, they helped us understand how to not have our car towed again and reviewed laws to help also. It was my first time being towed and I was freaking out. They made my experience better. Thank you for all the help you gave to us dusty we appreciate it deeply!
Awesome tow company. Very caring and kind staff in all departments from the owner to the office staff to the drivers. Very respectful and understanding.This company turned a horrible vehicle experience into an easy process. They even offered me a ride home. Highly recommend Southern Industrial Towing. Thank you Dusty, Terry and Bubba. I have your card will use you guys again.
Best towing company around. Very professional and hard working and kind. Without a doubt they have the best crew!
WARNING! WARNING! WARNING! Don’t do business with this company unless you want to lose money. Very disappointed in this company how they lied to get more money. They charged me an extra $400 from the estimated price that was given to me. I don’t understand how they can get away with this. $937.75 to move a tractor trailer 4.7 miles. Yes that is correct 4.7 miles.You will be dealing with thieves. Make up charges like re-positioning the truck an charge $200 extra dollars for moving the truck 20 feet. Not to mention they include a hourly rate that they don’t tell you about till the end. Use at your own risk. You have been warned. Don’t be taken advantage of.
This Towing Company is amazing!!! On Friday night l hit a deer seventy-five miles from San Angelo. The first company want $635 in cash to come get enough and did not want to use my insurance!! Yes, $635 in cash!! The second place wanted $245 and did not want to use my insurance. When l called Mr. Dusty, he asked,Did you kill it when l told him l hit a deer! He made me smile and l knew he was the one. He was there in an hour and a half to get me and brought me home safely. He also keep my car for free until l could get in touch with insurance company.and he did not charge me anything and is getting paid by my insurance company. Southern Industrial Towing is an amazing company and if you are ever in need of a tow, you can not go wrong using them!! Thank you so much Mr. Dusty, you are truly an amazing man!!!
The receptionist was very kind. And the staff is very caring, thoughtful, and have a great sense of humor. Made my first towing experience the best. Love them.
I was very pleased with the towing service they provided. They arrived quickly and were courteous and compassionate. They knew I was having a hard time and were kind in the way they spoke to me and took great care taking my car to the shop. Well done!
IF YOUR VEHICLE ISNOT LOADED ON THE BACK OF THEIR TRUCK THEY CAN NOT CHARGE YOU A “DROP FEE”.I was charged a $125 “drop fee” for my vehicle when it was not even fully hooked up and ready for towing by these crooked tow truck drivers and it wasn’t till later when I went home did I discover that legally as stated on the tdlr.texas.gov website they should have let me drive away for free since I arrived BEFORE they had my vehicle hooked up. I’ll be taking them to court.
Terry, the Secretary, was very efficient and fast in helping customers (me) in a difficult time when my vehicle broke down. She is the first point of contact for the company and demonstrated her ability to make a good impression of the company. She kept her promises and arranged everything to go smoothly and promptly for the whole towing process. Walter was a very good and courteous driver. He was prompt and did his work with a positive. attitude. The price was reasonable. I would not hesitate to recommend this company to anyone.
Dusty. An absolutely amazing man. Beyond great service. Unfortunate circumstances but handled everything more than professional. 11/10 service. Highly, HIGHLY recommend Dusty to anyone!
Very helpful and sympathetic. Would recommend this company 100 times of 100. Definitely the best.
Very nice and worked with me to get my car back. I appreciate the hospitality
These folks are real lifesavers! I had an emergency tow, and our insurance company contacted them. Bubba was friendly and professional, and arrived promptly. I was so appreciative of the service I received; I highly recommend this company!
They are really nice people and will go out of their way to.help.
After waiting almost 2 hours for the first place we called. This company came to help us within 30 minutes of our call, and the driver was super nice and seemed to know exactly what he was doing.9/04/19 As a repeat customer Southern Industrial Was my first choice this time! Car wouldnt start this morning called these guys still made it to work ON TIME!!! Thanks Guys!
Amazing!!!fast and great service...after waiting 3 hrs for other tow company these guys really helped me out. Told me an hour go to me in 30 min. Thank you Southern Industrial 👍👍👍
Our vehicle broke down with transmission issues after auto-shops in San Angelo had closed, so I called Southern Industrial for their advice on where would be best to take it so we wouldn’t have to tow again in the morning. The owner recommended a good honest shop that was best for our needs despite the fact that they themselves do auto work In-house. When it turned out the next day that we needed to tow the vehicle back home, Bubba came to do the job and was very professional, kind and efficient. Thanks to all y’all at Southern Industrial for helping those in need !
Such nice guys!!! They saved me from paying a huge fine and were so understanding and helpful!
Distin is a really nice person who explain everything for me. I like him. 👍🏻
Amazingly good people and very accommodating. Thank you for going the extra mile!
This company is not only affordable but very quick to responses to a call! I recommended them to anyone in need!
Very professional and personal wrecker company. Will use again.
Amazing towing company called and were there within no time to serve Us!
They made a bad situation so much more bearable. Excellent customer service. I would recommend them to anyone who ask.
You never know how badly you need someone’s help until you REALLY need it.My driver was stranded with a blowout outside of San Angelo and these guys went out of their way to get my guy back on the road quickly. I highly recommend!!
Awful and very rude. No professionalism or integrity. I felt robbed for money, its almost extortion. Stay away!
Great tow service!! I’d recommend Southern Industrial Towing over Home Motors any day of the week!!!!!
Honest and reliable friendly service 24/7 rain or shine!!!
The technician showed up to fix my flat tire and didn’t have the required tools necessary. Do you not check your truck and tools before a job? Is this your first time being called out for service? What a complete joke. 0/10.
Dusty the tow truck driver is the best
This company is moraaly bankrupt! They will quote you one price and when you say no they come anyways and then wants $400 for just showing up! They are cheating people! Rude and nasty! awful people
Great man, great family and great company. First time being in San Angelo and wasn’t off to a great start, due to our truck breaking down on the side of the road. We called up Southern Industrial Towing and told them our problem and they said Dusty is heading our way. Got there in 10 minutes helped us out with our situation and showed us great hospitality in HIS town. This is one of the most respectable and genuine human beings I’ve ever met. I highly recommend calling Southern Industrial Towing if you end up on the side of the road with car problems. Vote Dusty for Sheriff!
Extortion and threatening. Our truck was left without power and they came without us giving them an address. (They got it from another trucking company) a friend in a suddenlink truck towed us and when this company came out they said they were going to call suddenlink to get our friend fired for “illegally” helping us. He demanded $200 for the service call which we never asked for and threatened to call the police. Please stay away from this shady company. They prey on people in need.
Dusty is such a sweetheart.
Steven was awesome and rescued us from the mud fast and very professionally.
Excellent service fast timing good people
Disgusting business practices. Make you sign an empty invoice while promising one price, you get another huge bill in the mail later already sent to collections. If you dont give them money they threaten to call the police and make up lies.
His reputation speaks for itself be careful
Absolutely the best tow service in town
Terrible, abusive, and unjust people!!!! they say they will charge you an amount for a tow and make driver sign a blank invoice and 2 days later they want to charge you 3 times more for a tow?!?!? and if you dont pay they make you have a hard time and make you pay more.. and If you do pay they still give you the hardest time ever if you dont want to fix your equipment with them.. I do not recommend them at all!!! If you dont believe me go ahead.. use them!!!
Very professional, really helped me out!
Excellent service fast reliable service
Very prompt and courteous!
DO NOT GO NEAR THIS PLACE. STAY FAR AWAY.
$580.00 just to use a winch to pull my truck backwards. They didnt even have to tow it. 15 minutes of work cost me 1 weeks pay. Feels like i helped them more than they helped me.