Mark with Home Motors called me prior to leaving Home Motors and again when he arrived. Instead of immediately loading my vehicle, he first asked me what my truck was doing. After listening to my description, he was able to diagnose the potential issue, start my truck, load it on his tow, and take it to the shop for final repair.His friendliness and kindness turned my morning around! He was a true professional.

The driver was great but I was charged 100$ over what I was quoted for for a total of 15 miles. Would have been cheaper to not trust them and wait till morning and rent a car dolly from uhaul. TRASH

Amazing!!! They helped me schedule an appointment to pick up my truck almost an hour away in Eola. The driver showed up fast and was able to work his equipment like second nature. The drivers name was Memo and he was able to find the lot in the middle of nowhere even when GPS sent him almost a mile away. The price was even a little lower than I expected. Please share and recommend!

Best guys in town for towing. They towed my wreck to the body shop and were friendly and understanding.

My friends ride was impounded on Saturday night. We called on Sunday and was told we had to wait until Monday...(Even though there is a statement saying you can pick up your vehicle 24/7 with a hour notice) went on Monday morning to pick up the vehicle and was charged $50 for a certified notification, which was sent out on monday and we received it the following Thursday!?Oh well, cest la vie

They lost the keys to my car .Dont even care to offer discount, help to find, or even give a reason .

Worst customer services I have ever experienced! All I was trying to do is pay the bill for my niece. We were told the day before payment could be accepted via phone. I live 6 hours away so I couldn’t just drive up there. When they were up there to pick up the truck it became a problem. Do not remember the persons name I talked to on the phone but he was extremely rude. He told me the payment could not be processed for security reasons. Which I do not have problem with except for they had multi sources sent to them to verify my identity. He did offer to come back on his day off. The most irritating part is after I went to Walmart to send the money I looked at my account money was taken out. So there didn’t appear to be a security reason when he ran the card. Thankfully the money was deposit back. Over all it does not take much to talk to someone respectfully.

Worst customer service ever. Driver yank some wires off my vehicle when being towed. I tried contacting the owner several times a week left voicemails and still no response. Used to love this company. But lately the owner has help me change my views Company sucks

Good folks, got the job done. Professional

My semi truck broke down on I-10 out in Ozona TX. 100 miles from San Angelo. Nobody else would come get me so Home Motors was there. Marcus the driver when he got there was so nice and very professional. He did all he could do to make sure that i was comfortable and being a female driver I am always watching my back. Marcus was the best though. There are still good people in this world. Home Motors rescued me and I appreciate the kindness and the professionalism that I received from Marcus. Keep up the good work. I thank you guys for being there to get me when no one else would.

We contacted them and obtained a cost per hour for loading a vehicle on a flatbed. $200.00 an hour. When they arrive they charged the driver of the flatbed $400.00 an hour. They did the job but they did not treat me honestly. I feel that they took advantage because I am not located in Texas. Beware of false promises.

I prefer Clarks! I know theyre going to take care of my stuff. My son went to the Post Office and the car rolled back one front tire behind the concrete lip and one in front. He sent 2 guys who thought theyd take the bottom off, LeRoy Clark came out looked at it and got out a 2 by 4, he had them edge it up little by little with him laying under my car moving it up with the 2 by 4. When it was up, they sat it down, Roy looked at it and said I could drive it home. Hes my cousin but hes got the guts to get the job done. My friends car was totalled and they said she could sign the title over to them at Home Motors! I was standing there!

I cant tell you (the reader) how much I appreciate this place... I drive truck for a living, ran out of fuel. Home motors sent a gentleman name Jeremy up here off of 87 to help me out. Check my previous reviews of other companies and you will see I dont sugar coat things or mince words. Jeremy came out here and went above and beyond to do the best he could to help me out. Polite and professional 100%.As a customer to the business I just want to say its the little gestures and employees like this that make you shine and remind those of us that care that the world is not filled with greedy self righteous people. Let Jeremy know thank you again and stay safe out here👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾

Today my wife and daughter had a flat tire in Carlsbad after leaving San Angelo to travel to Lubbock. I called Home Motors and they had a driver on their way right away. Thank you Toby Taylor and Home Motors for rescuing them! Awesome service that I would highly recommend!

My daughter is going to college at ASU. She drove down to lake Nasworthy where their pickup broke down so they called the insurance company who contacted home motors @ 4:00 PM after calling in 3-4 times and being told it would be another hour they were finally told just before 8:00 PM they would be there soon but they had an emergency. Maybe they did, but they never told them this until 4 hours later. Instead of sitting in the heat they could have found a ride to their apartment. I see this company has mixed reviews, I would say you better hope nothing else is going on or you will sit there and be lied to that they are coming. A simple phone call could eliminate many problems. Showing up 4 hours and 13 minutes later is unacceptable regardless of any excuse. I don’t doubt the next person could have a good experience but know this can and did happen.

Yesterday my car crapped out and left me high and dry. I got on the phone with my insurance and they dispatched Marcus from Home Motors. He came out and got my car started in under 15 minutes which anyone whos ever needed a tow knows is insanely fast. Marcus was polite and professional and more importantly, he was courteous. But, that is not the end of our story.I had run a few errands and kept the car running for about a half hour to 45 minutes and stopped to grab a bite. That stop was the end of the road for my poor car and it would not start again. So again I went to my phone, called my roadside assistance number and 20 minutes later here came Marcus again. He got my car running and insisted he follows me to my dealership. Its that type of above and beyond customer service that encourages me to use them again.

Very helpful in giving access to our car. Even though I called outside of operating hours they were patient and kind enough to find information I needed.

Mom and sister broke down passing thru San Angelo. Sherriff stopped, helped and called for a tow service to get them off the road. I was glad they were Ok but I thought, for sure this is gonna cost me an arm and a leg! I asked the tow guy over the phone if he could just drop it off at the hotel Mom &Sisterd be spending the night at to avoid the storage fees in case the car overstayed for any reason, he said yes. Get a call later and was informed it got dropped off at the Tow yard instead...i thought, ok now i am screwed. Towing fees plus storage fees plus repair costs...oh no!!! Well boy was i wrong! The person i spoke to the next morning genuinely help us out and charged a more than fair fee, recommended a repair facility and even towed it to a alternate repairshop of my choosing that was literally right around the block from them. Overall great experience....even thinking about Purposely breaking down next time im in the area!

Called Home Motors on the recommendation from the owner of a large dealership in San Angelo. Called 24 hours in advance so that I could get picked up at a specific time (7:00am) so I could make it to dealership and work on time. Guy I talked to acted like that was impossible and even told me that I better count on 8:00am like the drivers needed to sleep in or something! I should have hung up right then! Waited until 8:15am before I called Angelo Motors. They got to me 10 minutes after I called. If you time is important to you - DONT CALL HOME MOTORS!

Initially the customer service was great. Then simple questions over the phone became unprofessional and rude.

Car was placed in there for investigation by police Dept later to find out I signed over my car to pay for hold so I could get belongings out only to find out that I wasnt supposed to pay for time car was on hold by police yet they charged me lost my car for nothing

Jeremy of Home Motors Inc Tow Truck Service was awesome helped me out ASAP --- he was prompt and very professional 5-stars +++++

Did not even show up so why bother starting a business?

Have you ever had a Tow trip you would call enjoyable or a blessing? Well we were just towed by this company. Specifically Wrecker Drive Vince assisted by his sweetheart of a wife Katie. They were knowledgeable, efficient, beyond friendly and kind. They showed genuine concern for us and our welfare. And on top of that at a fair price, they towed us 60 miles - truck and 5th wheel attached - parked our RV in a park and helped us set up. They were just awesome. I hope I never need another tow - but I hope there are more like them out there if the need arises.Darcel Depweg

Would not recommend at all

Extremely helpful and had all the answers to my many questions

RUN AWAY!!!!!! THEY ARE CROOKS!!!!!!! They took advantage of us and charged a ton of extra fees. When we complained, they told us to leave. It was AWFUL. Please dont ever use them.

Have used Home Motors to tow many autos. Always fast, friendly and fair.Many thanks to you and your staff !!!!!!!!!!!!!!

The dude who towed my car got my number from the insurance company and proceeded to hit on me via text right after he left. Very unprofessional.

Fantastic experience with staff here,

I called my insurance company and they contacted Home Motors who was supposed to be here within 2 hours (which was already a long time for a tow). I ended up talking to my insurance company and Home Motors for an additional 2 hours after the tow was an hour late and long story short the tow truck driver was never even informed that he had the job by fault of whomever answered the phone when my insurance agency called...and the time after that when I called. If you need someone to tow you I urge you to avoid the name Home Motors.

Nice ppl

Impound yard thieves

Was quoted time to be within an hour, waited almost two hours and never got justice

Towed vehicle after accident

Fast and knowledgeable

Great

Tonw