The driver was nice and clean, dressed like a professional, and he was quick to my porch gave a quick knock on my door and headed back to his truck. My package was sealed so if it were to rain it would be dry and still stick to the surface of my parts. Thank you for being professional!
I see plenty of good reviews that look rather uniformed. You know, paid reviews to make this company look good. I ordered over a month ago and still have no tracking, no product, and no response from support. I might update this review if and when I get my product or a response from support. This co.pany is also claiming to have delays due to covid and civil unrest, that sounds like a Biden excuse for a company to perform poorly.
They provided the fastest shipping I have ever seen. I ordered something from a company based several hours north of me and was notified that the shipping label was printed that night. I thought nothing more about it, as I didnt pay for expensive shipping, just the standard 4-12 day shipping as usual. Imagine my surprise when I found the package at my door before I even got home from my 9-5 job the next day. Im impressed. Thanks guys!
I ordered something for my daughters birthday but knew it wouldnt get here before we left on a trip. I was so surprised to find the package arrived ONE DAY after we ordered it! I was thrilled! I was able to surprise her on our trip with her present and we couldnt believe how amazing the service was! Thank you SO much! It was our first time using this delivery service and we were beyond happy with their service!
Package arrived, with item in great shape and a cheery green postcard attached, asking us to rate the delivery. Nice to see the company taking care and showing a keen interest in the customers’ experience with the delivery side of things. The break down comes on my end. So many numbers on the stickers, that I shamefully admit I have no idea which represents my actual tracking number!🥴. So I just possibly may be reviewing someone else’s delivery!!! (Which I’m sure was also just dandy and in great shape and had a cheery green postcard attached… )
Super quick!! Actually brought it to our front door instead of the garage like everyone else!
The shipping was super fast and the quality of the package was great!
First mile did a wonderful job with my delivery. They even helped me to realize I had a neighbor gift on my door that I didn’t even know about. They totally could have taken it without me know anything about it but they left it there.😂😂 Thanks for being HONEST!!
Amazing experience! I got my package thee next day after being shipped and it was in perfect pristine condition. I was shocked. What a great shipping company!
First Mile delivery did such a great job, compared to other deliveries. They actually sat my package down right in front of my door, rather than at the bottom of my stairs or tossing it.... I wish more delivery people were as considerate as they were with my package!
The delivery was slippery quick! My package came way sooner than I had been planning on! Grateful to have had a nice looking, not destroyed, all in one piece package arrive at my doorstep! Thanks First Mile here’s to many more miles of deliveries! 😉
My package arrived quickly and safely. My only complaint is related to the tracking. I wasnt expecting my package to be delivered because the estimated delivery date was several days away. A more accurate delivery estimation would have been helpful.
I make package delivery really difficult for drivers only because I have a curious dog who will go on a walk-about if I leave the gate open. First mile has done a great job of carefully lowering my packages just inside the fence. Usually they deliver packages with glass and nothing has broken after many deliveries. 😁
So exciting to get my package sooner than expected. It was left right at my door in a safe location. I hope to encounter more companies using first mile!
First Mile is the best! My package arrived on time, packaged well and they have great customer service!
I think this package was delivered in a timely manner. There is nothing as exciting as going out the door and finding a package on my porch with my name on it. I did a little happy dance. Ive never heard of first mile but I loved that my package didnt get lost like packages delivered by some of those other guys.
So fast!! Very impressed with my delivery.
Arrived fast and was sealed so it wouldnt leak. Product smells good. Excited to use it tomorrow 😊
My package was delivered on time and with great care!
My package was delivered at lightning speed, came straight to my door, and was packaged neatly to my delight. The first mile is the only mile!!
They were fast and efficient. The package was clean when it arrived, which is a big deal. It lets me know they didnt drop it or put it on the floor of their truck, etc.
This is my first time receiving a shipment delivered by Firstmile. I’ve been patiently waiting several weeks for my delivery of a pre-ordered book. Imagine my surprise and delight when my package arrived five days earlier than expected. Thanks guys you rock! I’m off to read my book.
A text book smooth delivery and it was snowing too. (What a dedicated delivery man!) I wouldnt hesitate to use First Mile again
Box was in great shape! Not all bent and broken up like most places. And I received it in a timely manner.
Before I got my delivery I didn’t even know that FirstMile existed. It made my day to get my delivery so promptly and efficiently. I was excited to see that there are new competitors in the delivery market besides just Amazon, UPS, FedEx etc. Way to go! What a great, fast, efficient company. I hope they deliver more of the things I order from other stores 🙌🏻
This delivery was very smooth. The package was placed in a safe spot with everything in great condition!
I was very happy with how fast I received my shipment. I have purchased other items from Albion Fit and Im always happy with the quality but I have always purchased them from the store. This was the first time ordering online and it will not be the last
Things happen, sure. But the only info on the tracking I could see for 16 days was the item was shipped. I wish I’d had a similar experience to the four and five star ratings here.My package was ordered April 11th. First mile picked it up the 13th. I just received that package today, April 29th. This was a huge failure and I hope no one else has this same experience.
Incredibly fast delivery! If I could run a mile as fast as they’d deliver I’d be an Olympian!
My package arrived faster than expected! Thanks!
All I can say is BEWARE.. absolutely the worst experience I’ve ever had with any delivery service. The driver delivered my package to the wrong address (addresses were not even close so how he got them mixed up is alarming) & finally got ahold of someone because I needed to get a claim number so I could replace my package. She instead wasted an entire week trying to get the driver to retrieve the package & here I am STILL with no claim number and no follow up. Any time I want to know what is going on I have to reach out- SO UNPROFESSIONAL and all I have gotten is an oh sorry..basically as in not my problem. They could seriously careless that I need the contents in my package and cannot get them replaced until they give me a claim number. Again, beware they are TERRIBLE and literally waste your time when there’s an issue. I will be making sure in the future to request that my packages never be delivered by them and sharing my terrible experience with others! When you order packages the last thing you should have to worry about is whether or not the delivery driver knows their numbers and can delivery it to the correct address!!
The book I ordered from Deseret Book arrived several days ahead of schedule. It was left at the door in a convenient place. Thanks for your service.
Always deliver at door and they actually ring the doorbell to deliver packages. Always friendly.
So happy with FirstMile!!! Not one time have I received a damaged package when my good arrive!! FirstMile is miles ahead in my book!!
Things were delivered quickly and intact!
Delivered packages in timely manner. Packaging high quality. Pictures arrived in excellent condition.
They delivered the package with the professionalism that one would expect from a carrier. No issues with my delivery.
Oh man... what a wonderful experience getting a package delivered by these guys!! My package was handled better than the other guys (brown truck or white truck) have ever treated my packages!! Highly recommend them any time you are able to use them.
First Mile did an exceptional job on the delivery for me. They were fast, efficient and the package was delivered safely and with no damage.
Promptly delivered in safe, protected location in excellent condition.
Super quick shipping, I was shocked!!
IT WAS DELIVERED ON MY PORCH WITHOUT ME KNOWING. I WENT OUT TO GET ANOTHER PACKAGE 📦 AND RECEIVED TWO OTHERS AS WELL. THANKS AS THERE WAS NO DAMAGE.
I can always depend on Deseret Book to be professional and efficient. I feel that they try hard to please the customer by providing good quality products at a good value. If I ever have a concern or question they are always responsive in a way that is kind, courteous and understanding. The delivery came just as promised and nicely packaged. Thank you Deseret Book and FirstMile.
I received my items very quickly and the packages were well taken care of.
Not a good first experience. My package was shipped on 10/21 and here it is 11/2 and I still dont have it. Contacted customer service and got lied to. Im in Maryland and its been sitting in New Jersey for 3 days now. I see all these five star reviews and wonder how many are actually customers. Dont use these guys. Just pay the couple extra dollars and use USPS, UPS or FedEx. Maybe Ill get my package, maybe not. Not a good experience.
I really love first mile delivering my packages. I feel like they really value the customer and ensure that each package arrives without damage or tampering. Makes me feel like I can really trust them!
Always delivering my packages quickly and with care! Love it so much!!
My package arrived so fast and early and was left right on my doorstep
Excellent service. Very timely.
Fast and efficient delivery. Was easy to track the items and received them in great condition. Drivers very personable and professional.
Excellent delivery. Extremely satisfied.
Fast delivery, and I appreciate them ringing the doorbell to notify me that they left the package.
Way to go FirstMile!!👏 This is the first time I have received a package from your business and you did great! Thanks for going the extra mile on my behalf!
First Mile is an awesome company! They’re deliveries are always on time, even during the busy holidays! I will use them again and again!
Great delivery, product arrived fast and not damaged
Quick delivery! I like that they serve local businesses and serve as an alternative to UPS/FedEx and the postal service.
First mile delivered my package speedy quick!
I placed my order late on a Saturday night and it arrived, early Tuesday!I was not expecting it for over a week so it was a very pleasant surprise to see it arrive so quickly!
Items arrived within 48 hours of ordering!! Everything fit perfectly, and item was delivered with care.
First time recieve a package delived by FirstMile and by golly gee was I tickled by the fast, efficient and timely delivery of my package. Please deliver all my things!!
First Mile really goes the extra mile to make sure you get your orders on time.
Im so pleased with my delivery. Did not expect to receive it so fast let alone find it safely waiting on my porch. Im impressed! Thank you FirstMile.
I made my order on Tuesday, and was told it would take 5-7 business days to deliver, but 2 days later I heard a knock at the door, and my package was already here! It was crazy fast and delivered with good quality! My package was in good condition and hardly even looked like it had gone through a shipping process!! Love these guys!
Quick delivery, neatly placed on my porch with no damage to the packaging. ⭐️⭐️⭐️⭐️⭐️
First mile got my package to me way faster than I thought they would, and during Christmas season! Happy with the delivery.
Quick. Item arrived the next day.
Once upon a time I arrived home from work, and there on my porch was a package, what a surprise! It was in pristine condition, with no bumps or scrapes. With my birthday coming soon, it was quite the treat. Thanks first mile for making my birthday complete. :)
I ordered my package and I was notified that they were busier than normal and that the package my come a little later than normal, but it actually came super quick! So it was a nice little surprise!
My package showed up on time. It was well taken care of!
They left the package near the door and rang. Before leaving the driver snapped a quick shot to make sure he left the package in the right place. The service was phenomenal!
Having a FirstMile vehicle pull up to your house in delivering a package has a professional clean feel to it. The delivery was handled with care. Thank you for offering such great service.
Got my package here fast, was so surprised when it got here this fast!
My shipment came fast, and right to my door.
I received my package so quickly and in great condition!
Great delivery. They actually placed it at the front door instead of tossing it up onto the porch from 10 feet away! Recommend using this service.
Videos came quickly and seem to work. All pluses!+++Thanks!Wendy
For a logistics company, these folks really dont seem to understand effective routing. Ive included pictures of the actual tracking of my package. The route my package took made no sense, and the fact that my package hung out in Atlanta for 15 days, then went from Atlanta to Indiana and hung out there for 6 days before taking 6 days to move from Indiana to North Carolina.I contacted First Mile on December 6 and was told that the shipping method chosen was a slower method (like what? ...old school pony express? I could walk from ATL to RDU in less than 12 days). I was also told that it was because of COVID-19. I ended up contacting the original retailer because the package contents were a gift for my daughters birthday on December 21. I placed my order on November 30. The original retailer sent a new package via FedEx and it arrived two days later.Like another reviewer, I think a lot of the 5 star reviews (like the ones mentioning packages arriving ahead of schedule) are possibly shills. This tracking speaks for itself. First Mile may want to invest in some actual logistics and routing software because a package shouldnt go from ATL to IN to make it to NC. Thats just nonsensical!
Alway prompt delivery of packages and way way way better than ups all day long and twice on Saturdays. I would definitely recommend trying them out with any of your shipping needs.
I placed an order 23 days ago and paid for expedited shipping and tracking. Tracking still says in transit. My emails and phone calls go unanswered.
It was awesome! I received an email saying my order had been shipped on a Tuesday and early Thursday morning it was waiting on my porch! Awesome delivery service—fast, professional.
Delivered my driftwood product faster than expected!
There are two types of days in quarantine- one day when you get packages and one day when you don’t. Today was a day I got my package and I’m very happy.
Super fast shipping and I’m very pleased with the delivery
My order came quick and painless. Thanks!
I have never received a shipping so fast! I wished other stores would use FastMile
Im at day #12 of my package just sitting at a sorting facility with no movement. Wont be placing orders with companies that use First Mile in the future. Lesson learned
Fast, easy, better dressed than UPS
Loved how fast they were, they were polite too!
Ya know, I gotta say... it’s really nice sitting at the dining room room table eating lunch, and seeing someone approach your front porch with none other than the long awaited package you’ve been expecting. 10/10 delivery. The box was placed with such care and tenderness on my front porch, that had I not seen a human being deliver it, I would’ve assumed it was an angel. Or a stork. Possibly a unicorn.
Holy Cows you guys! My 📦 shipped ahead of schedule, much to my JOY and udder (ahem 🙂) satisfaction.👍 I think you have earned 5 ⭐s and a very hearty recommendation .. .. and thats no bull 🐂 !
First Mile was super fast. I got a notification that it had shipped, and received the package the very next morning! Very happy with the service.
My package was delivered on time! Maybe early!! It was waiting on my front porch just a few days after I ordered it. I look forward to using the car seat canopy I got :)
Good quality delivery was fast and easy.
Came a week earlier than I was expecting! A lot of delivery companies have stopped knocking on your door. I love that they rang my doorbell so I know they are here and I can get my package inside.
Always great, efficient, and quick delivery. Package is always in excellent shape!
Great experience!
I love this delivery service. Thank you!!!
As everyone knows there are endless delivery options for modern day shopping that takes place from the couch or ones bed. So when my wife’s latest Albion Fit order arrived traveling 1st class in a First Mile delivery van we knew her precious cargo had been meticulously cared for from pick up until its final destination arriving safely on our front porch! It doesn’t matter if it’s a pair of yoga pants or a refrigerator, you know it’s in good hands with First Mile each and every time!!!
Ordered a CTR ring for myself and it got to me quicker than I thought it would! Awesome work!
Very timely nice delivery! Right on my doorstep.