Susan helped me to purchase my first home. This was an intimidating process but she helped to guide me through it, finding homes that fit my price range and had the relevant amenities that were important, even amidst a strong market. I always felt like I had a professional on my side, which was fantastic. Id highly recommend Susan to anyone operating in the Salt Lake area.

My wife and I have worked with Susan on two different homes now, and shes been an absolute professional throughout both transactions. Insightful guidance, clear and constant communication, and a winning mindset in negotiations, Susan is a complete agent. Well certainly continue to work with her in the future, and would recommend likewise.

As first time homebuyers, my then-fiance and I went into this process full of hesitation and anxiety. The addition of COVID and our upcoming wedding added on another level of stress. Susan lowered that stress and anxiety so much by being incredibly knowledgeable, patient, and an excellent communicator. We looked at so many houses through a period of over six months. Not once was she impatient or dismissive even though we peppered her with incessant questions and changed our minds and budgets multiple times. We were under contract for our house one week before our wedding and Susan, along with our lender, made sure the process went smoothly even though we were crazy busy with everything. We love our house and feel incredibly lucky that we had the opportunity to work with Susan. She is incredibly professional and I already know she will be the first person I contact for any real estate needs!

I honestly cant say enough great things about Susan and our experience with her as first-time home buyers. She was fantastic! She always made time to tour with us when we visited Salt Lake City from out of state, and she impressed us with her knowledge of each neighborhood. Susan has a keen eye for what to look for in a potential home: she pointed out things we would have overlooked (good and bad) including structural or cosmetic issues, traffic and commute, and other considerations that require local knowledge. Our highest praise for Susan was in the purchasing process once wed made our offer. She guided us patiently through the entire process, connecting us to the right resources, making sure every deadline was met, and negotiated expertly on our behalf. We are delighted with our new home and would not be in it without Susan Poulin.

If you are looking to buy, sell, invest, are from the area or from out of state YOU NEED SUSAN. Susan is hands down AMAZING! A great listener, tireless, responsive, professional, personable, knowledgeable, strategic, and tactical. She really HEARS what you say, is great at reading between the lines, and great at negotiating and driving the other side to perform. Susan has been our go-to Realtor for over 6 years, multiple real estate transactions, and has consistently shined through it all and over the course of the six years. She has been our sellers agent, our buyers agent, and worked with us when we were out-of-state buyers. I have worked with other agents, and even held a Realtor license at one point, so my expectations are high. Susan is a total hidden gem in the state and constantly surpasses all of my expectations. My husband and I feel very lucky to have found her, YOU will feel LUCKY TOO. My only regret is that we did not post our review of her sooner, although admittedly, part of me would love to keep this gem a secret.

Susan was so much more than an excellent realtor. She was a mentor to my wife and I as first-time home buyers, giving meaningful advice. She was available and gave timely responses. Her experience was apparent from the beginning; she was able to find good homes that worked within our budget, despite how competitive the market is. From start to finish, we found our home within a few months and could not be happier with the outcome. Susan is personable, knowledgeable, and will work hard to get results.

Susan was super helpful with the house we sold in Salt Lake City. We were having to sell it from out of state and she went above and beyond to make sure things got taken care of, since we couldnt be there all the time. She helped make sure repairs were completed and other services were done well. I really appreciated having her on our side. Her expertise was a real asset for us. Thanks again, Susan! You were wonderful!

I actually bought, and then sold, my house with Susan and highly recommend her for both sides. She is hard working, communicates well, and was a pleasure to work with. I highly recommend Susan!

Susan has the expertise needed for a solid residential real estate experience. I should know -- I am a commercial agent and rather than risk being a do it yourself residential agent, I use Susan for all my personal residential transactions!