Patterson is always prompt and has good technicians. I especially like Casey. He is innovative and persistent. I also think Garrett is one of the best technicians I have ever met. Thanks for your help in putting my new office together.Dr. David S. Peterson DDS, FAGD

Worst customer service, if no additional dollars involved they will say anything to deter you.

I had an extremely scary situation with the Salt Lake City Patterson office today. My vacuum shut down today. I called Patterson repair and asked if they could look up my warranty. She said sure, will you hold? She came back on the phone and said I purchased in it 2010, and unfortunately, Midmarks warranty is only 2 years, I would have to purchase a new one, around 10k. I googled Midmark warranty, and it came up 5 years. My vacuum was under warranty!!! She bold faced lied to me! Benco came to service and they reaffirmed that Midmark has always had a great warranty. Buyer be definitely BEWARE! I did call them back and they said sorry for the mistake. Really Patterson?

They have always been prompt and their service is the best! We can always count on them!

Very fast, very kind