Sams car wash has been in business for a long time. Well actually, lets just say as long as I can remember. So they must be doing something right huh? It is a good place, with friendly people that take care of you & your vehicle. These guys & girls usually do a great job.. Now I say usually because, yes.. Everyone is going to miss something! A small minor something.. But they are happy to correct it!One last thing.. Please tip these hard working employees..
They did a great job on my car! Quick and polite employees.
Love the wash for the money. However be careful on your antenna cover. Somehow mine was broken when I exited. The manager on duty claimed it just snaps on but it blew off on my way home. Going back today because apparently that is untrue.
Really, really pleased with the service at this location. I needed a full detail and when an appointment needed to be made a few days later, I got a minimal interior and exterior wash just to make it until the big detail. The manager reduced my big detail cost by the cost of the interior exterior wash and he himself was working on my car and ensuring that his team addressed all of my concerns. This location has done phenomenal work for me and my family in the past and I will return to them in the future!
Always fast and nice people work there. They know what theyre talking about and are always trying to help. I needed work on my vehicle (a service they didnt provide) and they let me know about it even though they knew wouldnt make any money off it. I trust them.
They always try to accommodate my husband who works in a quarry in construction but once in awhile we have to keep them on their toes lol. Kenny is awesome manager so we ask for him often. Had another visit with Sams car wash for my daughters car and oil change with car wash.. I updated my review to 5 stars.. impressed to say the least!!
Friendly staff got oil change in and out about 15 minutes very pleased and they was busy at 12 oclock
The crew left my windows half done. But the manager had someone come take care of them and I was happily on my way.
Great service and prices are fair ! Best deal around,in my book !
Warden gave me a $50 gift card around Christmas. Just used it Monday 5/17 spent $30. On Tuesday, I noticed it looked like someone spilled an ashtray under my seat so I took it back today for a redo. Ken explained I could get an express wash and ride thru. I didnt ride thru on Monday, so why would I today? Anyhoo, Ken asked if I was offended about something. I explained I just want what I already paid for. Then he walked off. Asked for my receipt back and Ken had already thrown it away. Take-aways from my experience: The 2 day guarantee is outside only! Ken is good at organizing teenagers but not big on management. Im giving the remainder of my card back to the warden. I dont deal well with the BS. I wont go back to this car wash. The people are pretty nice here and do a decent job for the most part. Hate to rate them one star, but not worth any of my money. Im not generally picky. YMMV
😳 had to get car vacumedafter I was told car was done when I check my car had not been vacuum ed so I had to wait longer for a re vac😳
I was impress with the car wash. Im coming back for full service. The only thing they need is some Dallas Cowboys air 👍🏾freshers. As you can tell Im a cowboy s fan
I always get oil changes there the service is second to none..the guys are always pleasant on East Innes St. Great job guys
My experience today was awesome as usual. The crew have my SUV beautiful inside and out.
Had them clean the inside and exterior of suv but they didnt vacuum in between seat and consoles properly. The truck look good but I had to clean small area of my rims because they left brake dust on it. Otherwise if they dont rush thru job, I believe they would do great job.
WORST SERVICE EVER TODAY. COST OF ULTIMATE CAR WASH $32.00. So, the car wash stopped when my car was halfway thru getting the suds. No one seemed to realize cars were not moving.Various employees walked by inside and I asked if it had broken. After 20 minutes of trying to get things moving, someone got in my car and drove it thru. No underbody wash, 1/2 of car had gotten suds, spritz of water and heavy coat of turtlewax. My car was parked at the first spot. After another 10 minutes pass, the manager Ken yells and says why isnt someone working on this car? My car is only half washed. The car is not clean, walked over and wiped my hand over the rear windshield, it has all the dirt it had arrived with. 2 or 3 employees asked if I wanted it washed again. I had paid for the Ultimate $32.00 car wash and it still has all dirt and pollen it arrived with. ???? Said the manager would have to approve. 10 to 15 more minutes go by. The manager and 2 other workers talked to me as if I was asking something for free. Manager got in my face unmasked and told me he didnt appreciate what I said. I spent $90.00 dollars here today oil change and inspection great. But be smart and drive thru any service station car wash and get the identical car wash at this Sams location. WORST MANAGER EVER IN 37 YEARS OF Business with SAMS. 0 stars, I will not go back.
If there not busy they do great watch out for the old guy with glasses he is as rude as they get He may be sam who knows
A lot of people (there was a wait) but still got amazing service! Was able to use a coupon - love that!!!
Good place gets the job done.
They did an A1 wash job on my vehicle. I was very well pleased.
Nicely done and there was no problem when I asked for an area to be wiped down again.
Did a good job on the outside. The inside wasnt vacuumed very good.
This place is phenomenal. The crew works hard and our car looked like it just came off the showroom.
Nearby for work, stopped in for a car wash. The price was competitive with other car washes of this type, the staff I interacted with was very friendly, and overall had a good wash. My only complaint was as someone new to the business they did not do a good job of explaining the process, you first get your car vacuumed, then actually go pay, I wasnt really sure where to pay or what I was supposed to be doing so I looked like a fool for a few minutes.
We actually went to have oil changed and a inspection sticker done. Both were done quickly and professionally and it was a reasonable cost (considering we have to use synthetic oil 😢). They were friendly and easy to work with. Definitely will return.
I know I paid minimum but still couldve been better than what was done.......next time Ill do it my self
Had 2 fellas spritz before carwash started...very funny. Car looks good..
Great car wash, excellent staff
Not. As good as it use to be had to clean my car when I got home 22 dollars for nothing did not wipe dash or cup. Holder
When you want someone else to do the dirty work good boys good job
Broke door handle but could not prove, Check after service. Still going to use them.
Great job today with shampooing seats and will be back to give tip as I gave small tip to people who vacuumed.
Friendly people and great service!
I used to work at this car wash for my 2nd or 3rd job on front line, customers would always complain about the vaccuming areas or the dusting. The manager Ken would absolutely talk like hes high mighty powerful and bark down on his employees like slaves!! Ken isnt there to help his employees to learn there job hes there to dog on them and fire them for or dusting wrong or missing a spot. Wouldnt recommend this branch of sams car wash to save my life.
Smiling staff and good work performed. I had a wet spot on a seat when I left. I thought would dry out and go away it didnt. I went back two days later and they shampooed it out in minutes, hassle free and glad to make it right.Theyve always had consistent service as long as Ive lived here in Rowan county(my entire 32 years).
Great place to get your vechicle wash. Great service too.
Great service from a great staff! Never left disappointed!
I go to Sams to get my truck washed, oil changed and for NC State inspection. The service is quick and they have not attempted to sell me anything I didnt need.
They always do a great job,way faster than me doing it,good price,nice people.
Sams has always been my car wash of choice. Ken is a excellent manager. My car shines all the time
Always do a great job
Fine people
Customer service I had just got in car and the manager comes and knocks on my door to hurry up because they busy mind you I just got in car and had my three kids will never come back oh and I tipped so rude .
Good service, courteous people. I am pleased with the results.
Good people
Couldnt do some things I needed done but did do a great job washing and cleaning vehicle
Very friendly staff and great facilities.
Good fast wash when you ride through
Nice staff.
So do never get the car completely clean
Great service!
I tip very well and i really did on this day! They didnt clean all my windows or wipe half the car down on the inside. Very unhappy this time. Seems like they need to hire new people that arent actually teenagers or just looking for a tip. If i had noticed the things listed above they definitely wouldnt have got a tip period!
Quick drive through car wash.
Super fast and my truck was really clean
Usually they do a pretty good job, but I took my truck there on September 28th 2019 and they feel off. Had on small girl on my vehicle, another guy stopped to help but left right away and kept pulling out cars. Was a joke between them I guess. The windows were only clean on one side. Thedadh and steering wheel was horrible. Very disappointed!! The $5 tip was a mistake
Great customer service. Friendly staff. My truck looked amazing inside and out when they finished.
Quick and friendly
Keeps my new car clean and waxed. It costs me more but my car is worth it!! At least I can use the senior discount on Thurs. mornings now though. It helps!!It costs $24.95 for the Super Wash! That cleans inside and out, shines tires, waxes, cleans windows inside and out. Does everything you need to get the car looking good!!
Always a great experience.
Sams Kwik Car Wash makes your car look brand new after a wash.Your car will shine They have two locations in Salisbury, NC & one at Ashton Ridge: Concord, NC. Pay them a visit. You will love how your car looks.
Kid had oil change today....they didnt put the plug back and now 16 year old is sitting on the side of interstate broke down.
Worked there they are legit and clean and friendly nice and understanding
My seats wasnt clean
Loved it!! Talk about Fast but Cleaned my car great. My car stayed shiny for weeks!! Thanks
Crew missed entire lower half of passenger side, told me spots were tar and wouldnt come off. Later that day at home a simple damp cloth wiped all those spots away.
In and out
Great cleaning on all kinds of vehicles. Inside and out. Cost various to size of vehicle.
Love it!!! They also have a spray that they sell inside the shop that makes your vehicle smell so good! It is either lime or grapefruit. I can only find it at Sams. If you purchase it you wont be sorry.
Great customer service, professional staff and fair pricing.
I have been very pleased with SamsIt’s fast and the crew does an awesome job
The overall staff is respectful, the only problem I see is the manager. He harasses his workers and tends to beat them over the head.One might say that Ken Miller doesnt fully get the concept of the well treatment of his workers.In other words, I would not dare come back to this wash as long as he is the Manger.
Good people that work hard to make sure your car is clean and you are happy
Great service. Friendly staff. They get it done and if you have any problems with anything they do their best at getting it figured out
Young crew there. Helped with my Maserati. Cleaned it up nice. Inside and out. I lost my license plate and they gave me two new screws.
Best deal in town and the staff makes sure your car is cleaned correctly
Good customer service, at an affordable price.
Love it
Friendlienes is a understatement when describing the staff they are awesome and have big smiles I always get my inspection preformed here
It was inconvenient having to go back and have rewashed. Stood behind guarantee but shouldnt have had to have it done a 2nd time. Had carpets shampooed and inside and outside wash. Owner was very easy to talk to but assistant manager wanted to make excuses for missed areas.
This place has been a quick place to go get your oil changed really nice people as well
Other than a $50+ hand wash; theyre the best car wash Ive been to in the state of North Carolina.
My favorite place to get my car detailed.... And while youre at it, change your oil!
I always try to stop by when I am in the area they do a great job inside and out
Awesome quick service.. Was very pleased
This place used to be better than it is you have to check your car inside and out.Also I know they reuse water and they filter the dirt out but that does not filter oil from the cars.Its at the point where your almost better off getting someone to detail your car .There are plenty of Companies that will come to you.
This is RandleHoneycutt on march 16th 2019 around 12:10 I sit in line for over 30 minutes just to get up to the man to ask me what I wanted and then they cant do an armor all today because they dont have enough help and the store manager wouldnt even all for me a discount for waiting that long just like nothings ever happen for me wasting my time
Have been going to Sams for years. Fast. Clean. Excellent service. Friendly staff.
They do a good job job cleaning your car and they also do oil changes
Excellent service and friendly staff.
Fast, convenient and thorough. The only Car Wash I will go to.
Time I have been there they have do a good job
The best in town to get your car cleaned
Awesome place I love coming here to get my van cleaned. Christian is the only one i trust with my van
Usually fast, if fairly expensive. 48hr guarantee, which provides some piece of mind.
Went for an oil change and didnt get an oil change even though they said they did so i went to another shop to only hear that i didnt get an oil change now my oil life says 100% and it didnt say that when sams did it.
They always do a fantastic job plus theres a guarantee in case of rain!
Great service, friendly staff.
Been doing a great job for a long time