First time there as a customer. People were very pleasant and explained what they were doing. They consulted me before any actions. Chris was great to work with.

If i could give more than five stars i most certainly would the folks here were outstanding. I brought a couple cars here from my job for service on Friday. And that is when I saw what would ultimately end up in my driveway. The first person i contacted was my service advisor Adam to find out if it was already sold he said no. I said can you have someone call me and he did. To say the process couldnt have been easier would be a severe understatement. From our sales PROFESSIONAL Paul to the sales manager J.J. And the finance manager Van they made it so easy. People who hate dealing with car dealerships have never been here. In and out in just about an hour. took us longer to drive there and back than to do the deal. No games played and extremely straightforward with everything. Trust me when i say i have been in this business for 35+ years and when i say if i didnt love my job Id be looking to join their team. Thanks Again For such an awesome Experience. Definitely reccomending yall to everyone i know looking for a car.

I could not be happier with the sales service that I have received from Ben Mynatt Nissan! I have been waiting for the 22 Frontier Pro-4x to come out, and they made my purchase as easy as possible! Katie, John, Zach and Van worked this out in record time for me. You will be treated with respect and honesty if you come here!

Great service dept. Staff was very friendly and efficient. Will return again for service.

We had a great experience at Ben Mynatt Nissan and with our sales professional, Paul Fratazzi. Paul did a great job in every respect. Everyone at this dealer was very professional and we got the exact car desired without games or unnecessary delays. Very happy and will definitely shop here again in the future.

This whole dealership is amazing from the friendliness to the service and credibility! Everyone I got to work with was incredible especially the salesman I worked with Zach! I recommend this dealer to anyone looking for a new car, they aren’t pushy and want you to get the best service possible, while waiting for my car and paperwork to be ready, Zach took me on a tour of the building and introduced me to everyone that I’d be working with as a New Nissan Owner (Parts, Service, ETC.).

I had the pleasure of working with Paul. He was very patient and made the process very easy. Worked with me every step of the way and was willing to go above and beyond. No one was pushy and everyone gave off positive vibes. Will definitely recommend and Im very happy with my purchase.

This dealership does not honor its obligations to customers. I sold a vehicle that I had purchased a service contract and gap for, not only did they not return phone calls but now after proof the was given to dealership the finance manager lied to me and stated they had mailed it out when in fact I spoke to the office manager and she stated she still had it. I have got nothing but excuses from everyone including Todd Rakes who seems to not know what is going on in his own dealership. I usually do not post reviews but felt that my concern needed to be voiced. Do yourself a favor and purchase a vehicle at a dealership that cares about its customers.

We just bought a car here and it was the best car buying experience weve ever had. Dwayne helped us. There was absolutely no pressure and he and the staff there worked with us to make it happen. I cant say enough good things about Ben Mynatt Nissan!!! We will definitely do business here again in the future.

I had a great experience, everyone was extremely helpful in trying to get me into the vehicle I wanted. I felt comfortable with my salesperson and the managers, I didnt feel pressured at all.

I saw a promotion they were having regarding their trade ins, reached out got a very timely response with an appointment for the following day. Paul was my Sales representative, he was very polite, friendly and made the process an easy one. I had a 2015 SUV with an upside down and he was able to work things out and I left in a 2021 Nissan Rogue with 11miles. Highly recommended!

I was towing my camper from Myrtle Beach area when my check engine light came on. This dealership was fantastic. They got me in, even though I didnt have an appointment, resolved my issue and had me out in 2 hours. The staff was great. Thank you.

From buying my car to the repairs I will always use Ben Mynatt Nissan for my vehicle now and future vehiclesUpdate: purchased my second vehicle here. Paul is an outstanding salesman worked with him for a few weeks giving him a list of what I wanted and he went beyond my Expectations. Everyone is so polite and very helpful. They take care of you without hesitation.

Got the SUV I BEEN LOOKING FOR FROM BEN MYNATT NISSAN. KEVIN WAS MY SALES REPRESENTATIVE AND HE MADE EVERYTHING COMFORTABLE,AS ALWAYS. THIS IS MY 3RD NISSAN FROM HERE. 5 STARS 🌟 🌟 🌟 🌟 🌟 THANK YOU FOR EVERYTHING!!! CYNTHIA NUNN

From start to finish the process was awesome. Definitely will recommend yall to everyone we know. Thank you for such an excellent experience!!

I appreciated Ben Mynatt Nissan looking at my car on a short notice due to the check engine light coming on. Everything went great from the initial phone call till the day I received a phone call stating my car was fixed and ready for me to pick up. It was fixed when they said it would be!Great service department at Ben Mynatt Nissan!

Great dealership! The team overall provided great customer service and helped me to achieve buying my first car!

Absolutely superior customer service! The mechanics deliver safe and reliable maintenance every time!

STAN I THINK WAS HIS NAME ME THE WIFE WAS VERY PLEASED WITH HIM ANSWERD ALL OUR QUESTONS WHEN WE PU CAR HE WILL SHOW US EVERYTHING GREAT GUY

Just bought a used car from this group and they were fantastic! I traveled from out of state for pick-up, so minimizing the administrative work was important to me, so I could get back on the road ASAP. The whole team was very flexible and responded to my requests from price negotiations to having all the paperwork ready to go as soon as I arrived. They detailed the car and had it fully gassed up and ready to roll. Every team member I spoke with was courteous and professional, to include Katie, Dewayne, and Van. Thanks for a great car-buying experience!

I have bought 6 cars at Ben Mynatt Nissan and everytime the experience has been great. I highly recommend anyone looking for a new or used car to give these guys a look.

Kevin was very helpful and informative. I would recommend him to my friends and family. The rest of the staff were friendly.

Very nice people. They went out of their way to welcome me and make me feel special. The service was fast.

My car buying experience was seamless! My salesman Dewayne was knowledgeable and accommodating. So blessed to have a brand new 2021 Nissan Maxima! I highly recommend this dealership for any of your car needs whether it be used or brand new!Thank you Ben Mynatt Nissan of Salisbury!

The service department is the best in town (and beyond) as far as quality of work and overall customer service. Adam was recently very helpful and honest when I took my Pathfinder in for routine service, new tires and brake work. My car drove like it was brand new again and I did not feel upsold or like I overpaid just because it is a dealership service department. I highly recommend Ben Mynatt Nissans sales AND service department for a Nissan or any make/model vehicle.

Great experience on Thursday at Ben Mynatt Nissan. Had an oil change and tire rotation on my Rogue. Service advisor was very professional, courteous, and provided excellent customer service. Thanks!

I brought it in for skipping thought it was a spark plug. I was told It had a bad spark plug coil needed to be replaced. The RADIATOR was leaking so they replaced that .Then they say my transmission needed to be rebuilt or replaced. I had them to replace everything except the Transmission. They also replaced the radiator fluid. When I picked it up I was told I really needed to rebuild the transmission. They said it was having trouble going through the gears,I told them I wanted a second opinion. My Transmission is working fine with NO pauses through the gears.The second opinion guy said It was fine He also changed The fluid.my lil Truck is Great. It shows no problems at all. I feel like they were just trying to get a big payment for service that was not needed. They kept it over a week.I will probly not take it back there . The staff seemed really nice, except for the Transmission thing. I dont like being taken advantage of.

I just purchased a 2021 Nissan Kicks in Boulder gray. Im in love with it! The salesman were wonderful, they didnt hassle me, they basically said this is what it is and didnt sugar coat anything. They were upfront and honest. I would definitely recommend and purchase from them in the future.

Excellent. The staff went above and beyond my expectations. They worked with me on my trade in, payoff and purchase of a brand new car.

Dont use the body shop... My car was hit, I took it here to fix it, took two weeks to get it back because the first time they didnt match the paint correctly at all, my car was two different shades of gray.. They fixed it, okay no problem. My problem is that my PERSONAL BELONGINGS were missing from my vehicle, that I had in my front passenger floorboard and was told they would not be tampered with, all I got was sorry about that the guy probably thought these were old parts and needed thrown away if they werent taken off the car by the shop, dont touch whats in the car!? Then, when we came back to drop off due to the paint being wrong, manager wouldnt even speak with us. I asked for a tire rotation and oil change which I was going to pay for out of pocket of course, during the entire time they had it somehow they did not have time after all the headache of having to get it repainted from them not doing it right first on top of my personal things being taken From my car, youd think that was the least they could do was work it in to do a tire rotation and oil change, which doesnt take long. Super unprofessional, no employee walked around the car to look over it with me upon picking it up either, just handed me the keys and sent me out the door. I figured being a dealership they would be a more trustworthy and professional place to go, but I see I was very wrong.. Super disappointed in the quality, and unprofessionalism of them. Sometimes sorry doesnt cut it, show genuine care and concern for a customer. OH and they wont paint any plastic pieces because insurance doesnt pay them to paint plastic well the second time around was their fault and wrongdoing so the shop was covering that second round anyways, the plastic piece I had shouldve been matched to the rest of the car. Now I have to take it elsewhere because third time isnt always the charm and I have high doubts about them fixing it, so ill be paying out of pocket to match the car paint fully and fix what the shop clearly is incapable of.

I was a Honda person, and was told to visit Nissan in Salisbury by several people. Said that Roger and Adam are great in the service department. That Kevin in sales will help you out. Well when I went Kevin was great. Test drove a few cars, explained all the features. When it came down to financing Keith was on his game. Made it all so easy and got me into the SUV I wanted, he didnt want me to settle for something I didnt have my heart set on. Everyone is great from Mrs. Deanna as well that answered all the questions over the phone. These are some great guys and I am now a Nissan Family kinda gal. Thank you to everyone. Great Job if I could give more than 5 stars I would.

My name is josh Dunaway I walked in the dealership looking to get into a car and they did everything they could to get me into a car and they got me into a car and I drove off the lot that day and singed the paperwork on it on Friday very friendly staff and they will take care of u very well I would recommend Ben mynatt Nissan to anyone that treat u as if u r family

This is the dealership of dealerships. Every staff person I encountered was helpful, polite, and friendly. Ben Mynatt Nissan goes the extra mile to satisfy their customers and they do it with a smile and without high pressure sales tactics. My experience from shopping, to test driving, financing and car education was absolutely phenomenal. I highly recommend their family of dealerships because you will walk away satisfied, happy and a life long customer. I will always buy my cars from Ben Mynatt!

I love Ben Mynatt dealerships. All the employees are super friendly and helpful. They do everything they can to get you into the vehicle you want. This experience was excellent. Everything was handled before I got there. All I had to do was arrive, sign, and go! I don’t plan to shop anywhere else in the future. They’re the best!

The salesman was very helpful and we felt no pressure to purchase the vehicle.

My 2009 Maxima had the intelligent key light showing intermittently (not the key fob battery, but the one that can indicate an issue with the electronic steering lock). It took them a week to be able to schedule an appointment to diagnose. They suggested a battery and cable, and I thought I could just replace the battery on my own. I didnt address the cable, and a few days later had to have it towed back to Ben Mynatt. I should have let them fix it completely in the first place. Apologies for doubting them.

Very knowledgeable and courteous. Examined my vehicle thoroughly and returned it back to me better than new and ahead of schedule Thanks Ben Mynatt Nissan!! 😊

Good place Adam in service is good guy and has taken care of my truck since I have had it.

Everything was good with appointment. Pickup driver was awesome. People were super friendly. Work was done very good. I was satisfied till I got home and they saw they got grease on my car mat.

This was one of the easiest car deals I’ve ever done! I started the process online for the exact vehicle color and features I wanted, received pricing, limited communication and then I scheduled an appointment for a test drive and trade-in assessment. From the time that I walked in, everyone was so helpful and I received a great price on my trade-in without having to negotiate back and forth. Even the financing process was easy! I am very happy with my purchase and would highly recommend this dealership!!

Hands down best deals and service around. Drove over an hour past several other dealerships to work with them. Dwayne is absolutely fantastic. We will continue to give them our business over and over. They really work hard to give you exactly what you need and go above and beyond. Dont waste your time anywhere else!

Everyone is so nice there. My salesman Kevin was wonderful. I have bought 3 cars from this dealership and will always return. They never make you feel pressured like most dealerships and they work around what fits you.

Well organized, friendly, helpful, non-pushy, makes you feel confident about the car you are buying.

I set an appointment,I arrived a little early they took my car right back. I was set for a Oil Change, Tire Rotation, and state inspection. During the inspection they also found a screw in my tire. They fixed my tire. This was very important since I drive on I-85 everyday for work and that is the last thing I need. It is good knowing I have someone looking out for me and my car. Thanks again for the great service wont use anyone else.

The folks at Ben Mynatt are always courteous and willing to go the extra mile. My family has bought 7-8 Nissan automobiles from them and Adam takes care of our “Fleet” as he calls them. I wouldn’t go anywhere else.

Im more than appreciative of the service recently provided as I went through my first oil change and tire rotation. As stated on my original car review, yes the experience of purchasing was great overall, however more needs to be said of the atmosphere and customer service that youre afforded through a dealership like Ben Mynatt Nissan.Thanks again!

Adam in the service department was very kind and helpful. Also visited with my salesman Stan when I was there. They both give excellent customer service. I will definitely recommend Ben Mynatt to family, friends and I will be back for future purchases as well. Thank you all for all of your help!!

I had a great experience with each and every person at the dealership….

I just got a 2018 Nissan Kicks and Kevin helped me and my husband with the pick out the right car! Kevin and the rest of the staff were so friendly and made the process so easy. I was unsure of which car I wanted to purchase and Kevin let me take one home for the night and drive for a day and that helped to seal the deal! Also a shout out to Van and Keith for make it and all around great experience and I will recommend Ben Mynatt Nissan to everyone!!

Everyone was so nice and helpful. Very pleasant experience buying a car. Paul was great.

Bryan, Keith and Van showed excellent customer service skills, was very knowledgeable and had great personalities. Thanks guys for all of your hardwork.

I have taken my vehicles here for the last several years. Adam in Service department has always been so friendly and professional. This is the only place I know will not price gouge or do unnecessary repairs. I highly recommend using Ben Mynatt

They went above and beyond to get me In the car I wanted. I was truly impressed with the way they took care of me thanks so much. Also a special shout out to my sales person I highly recommend him Stan H

Kevin and the Ben Mynatt team were fantastic to work with. I came in with clear expectations for my visit, and the end result was a happy ending with no curveballs. They worked within my budget to make sure I left with the most incredible purchase of my life. I’m still in disbelief that I actually pulled the trigger, but it was more than necessary and long overdue. I felt comfortable with the folks from Ben Mynatt Nissan from start to finish.

The sales team was friendly and patient. They made the whole process quick and easy.

Had a very pleasant, professional experience working with both the salesman and the finance manager.

NEEDED NORMAL MAINTENANCE AND TOLD CHRIS I HAD TO ADD AIR TO TIRESHE SAID HE WOULD CHECK THEM AND FOUND ONE TIRE HAD A PLUG IN ITBEFORE HE DID ANYWORK HE CAME OUT AND TOLD ME AND SAID THYE WOULD FIX AND ROTATE TIRESI WAS PLEASED THAT I WAS TOLD AHEAD OF TIME OF THE PROBLEMAPPOINTMENT TOOK A BIT LONGER BECAUSE OF THE TIRE BUT IT WAS OK BECAUSE THE WAITING ROOM WAS CLEAN AND COMFORTABLEAND IT WAS NICE SEEING ALL THE SERVICE PEOP;E BEING SO NICE TO ALL CUSTOMERSPHYLLIS

3rd Nissan purchased here. LOVE MY NISSANS!

Transparency and respect. Excellent experience with salesman, sales manager and finance manager. Numbers were presented in clean, clearly understandable form - no hidden fees or ‘dealer added options’. Finance offered several options with no surprises and little pressure. A really good experience overall. My third Altima from them and two sisters and several friends have purchased here on my recommendation.

I have only used them once and they did a GREAT JOB repairing my vehicle.

Dewayne Gillespie went above and beyond for my wife to have the car she wanted. Very professional staff. We have purchased many new cars. The best buying experience of all.

Dewayne in sales took very good care of me during my recent purchase of a 2021 nissan frontier..thank yal..

Had my pathfinder oil change and state inspection done. A recommended engine air filter proved to be just the thing. Always prompt service and courteous staff.

JJ and Stan made my car buying experience one to remember. I was in and out within an hour and got exactly what I wanted! Thanks so much

I enjoy the Hospitality that The Staff Offer Me When I Was Looking For A Car I Give Them A+ ❤❤

I believe that I was promised an first oil change and then at 10,000 miles an tire rotation.When I picked up my car, it was nice to get a $7 discount, but I was still surprised at being charged. Some dealerships offer free oil changes and tire rotations.

Adam and the service team are always EXCELLENT!

The easiest and quickest experience Ive ever had buying a car

I had josi to work with when purchasing a vehicle from Ben mynatt is Salisbury an she was the absolute best sale person so work with she’s really sweet and kind an got me in an out with a new car with no problem

Had our lives put in danger twice and instead of just fixing it and still charged us $100, and now we’re being told they won’t pay for the tow the mile back up to the dealership. We picked it up and drove for 5-10 minutes before hitting train tracks and losing something under the car in the process. Was told they were replacing my hub caps with new ones when they’re obviously used. We checked once we lost something. Terrible service all around!!

It was nice to go somewhere that they knew what they were doing Pam was vey nice thank u Pam for eveything

Helpful attention from all of the staff to get me in the car right for me.

Best car buying experience ever! No pressure, no pushing, just excellent customer service and friendliness.

The team was amazing! They listened to everything that I was looking for and found the perfect fit for me and my family! I enjoyed my entire experience and was made to feel at home and there was no pressure. The dealership was clean and organized! I will definitely come back to purchase another vehicle in the future and I am recommending you guys to all of my friends and family! Thank You for such an Awesome Experience!

Easy to schedule. Did a great job.

Great place to buy a vehicle. I have purchased several vehicles from Kevin Murphy. He and the management team makes everything easy.

I am a Customer Service manager myself so my visit to Ben Mynatt was outstanding. The team; in its entirety, took the time to present options and made painstaking details to fit my needs. I felt so incredibly comfortable with these people I had just met. From the financial checkpoints that have to made to test driving my options....it was a PHENOMENAL experience!!! I would HIGHLY recommend this team!! Zack, Van and everyone that made my needs important.... thank you!!!

I waited 3 hours for an oil change and an air leak in my tire. Way too long waiting and I had a 3rd item to be taken care of which they never got to.

Had the body shop repair my car after hitting a deer. They did a fantastic job and the car looked beautiful. Customer Service was amazing as well

Pam, youre service advisor went above and beyond to get my Titan fixed for me in time to make my trip to NY state. She deserves a bonus for her hard work.

This dealer was a pleasure as very that was clean and everyone was super nice. Service was completed very quickly. Great job!

The best car buying experience that I have had, for sure!!!!. Due to covid there was a limited staff but I was helped right away. They found what I wanted within my budget no one was pushy, I didnt feel like my options were limited. And I left in my new car :)

I’m new to the area and was not aware that an appointment was recommended. Not only that, but they were very understaffed that day. I was not turned away and I know they did the best they could to get my car serviced before the close of the day. They were very nice to deal with!

Best experience ever in trading cars.

I was very pleased with the experience of the purchase and how well they worked with me in buying/trading my car.

Did not have a good experience attempting to buy a car. Customer service is not up to par.

Pam was really nice. everything was done to my satisfaction.

Over the years I have bought, sold, and traded alot of vehicles.This by far was the most enjoyable car buying experience.

Took my Rogue in for routine service. Staff are courteous & explained what work had been done and what would be needed at next service.

The sales staff at Ben Mynatt are top notch and friendly. Kevin Murphy is my go to guy, I trust him and consider him a friend. The staff that helped with the paperwork are also great and easy to work with. A great sales department, I never felt pressured but they were there with answers to my questions. One of the reasons I continue my loyalty to the Nissan brand is because of the whole staff at Ben Mynatt, sales and service.

Nissan of Salisbury Were very professional in dealing with me as a customer Im very satisfied with the work they did on my Nissan I would recommend their service for anyone

Ill start with three stars, but from experience its going to drop. Never in history does it go up.with nissan.So I have a 2016 Nissan Titan XD diesel. It had a problem it started Friday even. Saturday it finally gave a code #8 injector. I called the dealership that it was purchased from they gave me a 2 year warranty on it.They sent me to ben mynatt Nissan. I had it towed to them. I have called every day starting Monday. Wednesday I called the dealership to see if Ben Mynatt called them. The Nissan dealership finally called me. I missed it being at work but did call back. After the pages to Adam she finally sent me to his voice mail. I told him that Im on break call me now and we can talk. I get nothing back. 1 hour later my dealership called me and said Adam has been trying to reach me. Any way I had to repeat everything I told them Monday Im guessing notes were not taken. My fear is after reading things that Nissan never invested in diesel mechanics and they have put their best oil change specialists on it.Today at 16:30 I left another message not really expecting a call back but at least I tried.So I guess its time to go visit and show my ....Well they have had it for 3 weeks. Not one return phone call. I spoke to the one guy and after I called BS I started getting real answers. He even sounded relieved. So again this is a 2016 Nissan Titan XD Cummins Diesel. With a long list of very well know issues. One of them being mine #8 injector goes bad and engine harness. Very very often. But the one time I asked to speak to anyone but Adam I get him yay. He goes on to tell me they just couldnt find the root of the problem. Well his boss a couple days before this said it was the engine harness lol. Anyway he said they have it fixed but not really. Another part of the known issue is the harness has bad plugs. Well they have put a bandaid on that. But said its still running rough. This will be because of the #8 injector stuck open. Still dont know why hes lying about not knowing its not like Nissan would honor the warranty if it had it. Mine has high milage its hitting 46,000 yep 46,000 but hey it got a new engine at 18,000 lol pos.Just skip them and go down the street. If they lie like they do to someone that has to pay the bill can you imagine to someone they have to pay the bill for.

Went for oil change and tire rotation. They were done in no time. Kind and courteous!

This places service department is terrible. Had a bad experience in the past with a blown engine that took months to get fixed. Thought I would try them again. Big mistake. I had scheduled an oil appointment a week ago for today and I just spent 2 hours in their lobby. When I inquired as to how much longer it would be they hadnt even started it. Wow! If you need service go somewhere else, this place is trash.

My experience with this dealer has always been excellent. They are easy to do business with. They care about their customers and the quality work of their work is good. Their prices are reasonable. They are organizied and I did not have a long wait as with other dealers. Very good overall experience!!!

When I tell you I had the worst experience here. I left my car there on Thursday night for an oil change on Friday.I didn’t get my car back until Tuesday for a simple oil change. They had an employee out so that was there excuse. Out of the people you see there walking around you are going to tell me that no one could have called me to tell me that my car was done... I mean cross train your employees. I also have called and Left a message or course no one called me back until the next day. And to add on they charged us for an Expections that didn’t happen so they had to refund me back. They said it wasn’t on the paperwork Idn it was just a mess... Again for a simple oil change....

Great place for purchasing, service and body work. Could not ask for better. Ask for Kevin for your sales needs. Ask for Adam for your service and Tommy and Brian for body work.

Thank you for the great service! This was one of my best car buying experiences ever. Everyone at the dealership was so friendly and provided top notch service. I would highly recommend Ben Mynatt Nissan to my family and friends.

Went in for service on my 2017 Rogue & came out with a 2021 Rogue. Zach & Chris are the best!!

Service department was very diligent in locating a few hard to find electrical parts.Adam in Service was excellent on giving updates