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McWherters Jewelers
236 Main St, Salinas, CA 93901, United States
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McWherters Jewelers

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Ro
Review №1

Great store, always something new. Professional and honest. David and his staff are the best.

Cl
Review №2

I didnt know what to expect when I took a ring in to have some missing stones replaced. David told me it may be a while to see if they could match the stones and gave me no guarantees. I had nothing to lose and missed wearing my independence ring. I was SO pleasantly surprised by the work they did on the ring! It looked like new and it was whole again. Jewelry is an investment in happiness. McWherters made me happy!

Ji
Review №3

McWherters has such amazing jewelers. My three generational wedding ring was repaired so beautifully. It’s like a new ring. A pearl ring that two other jewelers could not affix the pearl to the ring was done perfectly. The staff is lovely. Very reasonable costs too!

Th
Review №4

David is very knowledgeable about his jewelry and watches. Most importantly, he is totally honest. Great place.

Se
Review №5

I ordered a watch band from them at the end of November. Was told it would take up to 3 weeks. They never called me. I called them on Jan. 6 and left a message with a question about my order. They didnt return the call. Next day I called them to find out that for some reason the manufacturing company did a mistake and sent them something that I didnt order. They didnt explain why they didnt notify me about the delay in delivery. No apology or discount was offered. I dont think they care. I will never come back. Terrible customer service.

Pa
Review №6

First time here and was a walk-in. Needed to take a few links off my Invicta and was met by David and his family (owners). Awesome experience - definitely coming back for any further repairs!

Le
Review №7

Sales associates were attentive to what I was looking for. And had my wifes grandmothers ring resized. Beautiful displays. Going to get my next bit of jewelry here.

Ro
Review №8

If I had an Oscar to give, David McWherther would own it. Truly the singular most exceptional customer service I have ever experienced in my life. During a 35-year military career I lived in 8 different states and several foreign countries and did business with hundreds of merchants. None of them can compete with the service that David provided today. My wife bought a beautiful ring with a wide band and a lot of diamonds. She slipped it on her finger without too much problem. It was immediately stuck on her finger because of the width of the band. Overnight we tried all the Google suggestions without success. My wife called dozens of “jewelers” for help but none of them could. I happened to find the McWherther’s Jewelers website and a text message assistant popped up. Within minutes of sending a text message to their website, David McWherther responded and said he could probably get the ring off. I was surprised when he offered to do it on a Sunday afternoon if it was urgent. My wife’s discolored finger made it urgent in my mind, so we accepted David’s offer. He very carefully removed the ring and took every precaution to minimize discomfort to my wife. To get it off, he had to cut two pieces out of the band because it was so wide. We were both very relieved when the ring was off. I was dumbfounded when David said he removed the ring as a “service” and would not take any payment. The more I thought about his service and kind gesture I realized that David just earned two life-long customers for anything to do with jewelry. After living 66 years, I have never, never had that kind of exception customer-focused service from any merchant; period. Thank you, David, from the bottoms of our hearts!

Ma
Review №9

My husband and I recently celebrated our 50th Wedding Anniversary. I always loved my wedding set but lost the original stone years ago. Ruth McWherter helped us select a beautiful new stone for me and an elegant ring for my husband. Andrus and now McWherters Jewelers have served us WELL 40 years and counting

Te
Review №10

I really like this local place downtown. Very friendly staff. Very efficient watch service etc

Ho
Review №11

Beautiful selections and Always always friendly, even if you’re just coming in for repairs, jewelry sizing, cleanings etc. even had watch batteries changed and bands fixed or sized sometimes while I waited, who’s got time to come back for something you need daily, right.

Pa
Review №12

Awsome people. Great work and fair reasonable pricing

Me
Review №13

I bring all of my fine jewelry repairs to McWherters. Their expertise and outstanding customer service make them a real asset to the community.

wi
Review №14

Knowledgable, personable and fair. Honesty a given.

Information
17 Photos
14 Comments
4.7 Rating
  • Address:236 Main St, Salinas, CA 93901, United States
  • Site:http://mcwhertersjewelers.com/
  • Phone:+1 831-422-6181
Categories
  • Jewelry repair service
  • Diamond dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry engraver
  • Jewelry store
  • Watch repair service
  • Watch store
Working hours
  • Monday:Closed
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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