Not a bad gym overall for the price and hours. The thing that leaves a bad taste for me is that I called to cancel. They told me that I had to come in and sign a form, couldnt just do it over the phone or email; so I get here and was told that I would be charged for an additional month because they have a 30-day cancelation policy, even though I paid extra to have the no commitment and have been going here for a year and a half.
I took a friend with me for 3 days now with no issues, I have a premium membership that allows guest as long as they sign a waiver. I’ve taken guests with at the Bristol location and the Elizabethton location with no issues as long as they sign a waiver. We went to leave after our workout and we were asked if we usually use this location to which I said no. The lady proceeded to ask if my guest had paid and when we said no she said we weren’t allowed to bring guests no matter if a waiver was signed or not. If I’m not allowed to bring a guest then why do they keep waivers in the first place? Also why was I aloud and told we were fine by an employee at this location for the last 3 days and now it’s a problem? That doesn’t make any sense to me and given the fact that I pay extra to allow tanning and a guest also makes no sense to me. If I’m allowed to bring a guest to any other location why not this one? Also the fact we were inside for an hour working out and she never said a word to us until we were leaving. If it was an issue I feel like she should’ve stopped us on the way in. Definitely not coming back here and I definitely don’t recommend using this location if you want to bring a friend. Absolutely terrible.
Good gym. Can workout 24/7. Wish there was room to do floor exercises, that is my biggest complaint and why I will go elsewhere. The price could be a little better too.
Very nice facility and staff! It is always clean and never overly crowded when I visit. Its a 24/7 gym, and pricing is very fair! The equipment is always in great condition
Its a good gym. I got it, did my workout, and got out. Id just recommend checking out the busy times.
A nice place for a quick workout. A great deal for the money. Clean and well organized.
Workout anytime is great! It’s a convenient location for me, you can workout anytime you want it’s small which I like and everyone is very nice there. They have boot camps which I love! I love the hydromassage bed and you can also tan. Workout, tan, and massage all in one! Vanessa is great and I would definitely recommend this place to anyone!!!
My husband and I were members during 2019 and 2020. We enjoyed our time there up until departure. When my husband received notification that we were being relocated for his job, we spoke to the manager, Vanessa, to see what we needed to do to get out of our contract. She provided us with a form to sign and informed us that we would need to pay the buyout fee, which we agreed to. We returned the form to a staff member, who stated that she would give it to Vanessa. Apparently, the form was put on her desk with no additional information. We were under the impression that since we gave the agreement to the staff member, our job was done. A few weeks later, Workout Anytime tried to charge our card for a monthly fee. I called Workout Anytime and spoke to staff who stated that the manager would give me a call to sort everything out due to our account being cancelled. We never received a call from the manager to follow up. After that, no other charges were attempted by Workout Anytime. Several months later, we received a collections notice for Workout Anytime. This is due to the manager dropping the ball and not processing our request. However, we were not being charged as active members and no one ever contacted us by phone, email, or mail to discuss any charges that needed to be made prior to them finding our notice on a desk. This is very unprofessional and unacceptable. We called Workout Anytime and spoke to Vanessa again. This time, she reported that we could pay the buy out fee and a fee to get us out of collections, which we shouldnt have been sent to in the first place due to her lack of motivation to reach out to us. Additionally, when my husband spoke to Vanessa, she told him that she did not have to be nice or provide me with the buyout paperwork to get out of our contract. She also accused me of placing it on her desk without telling anyone. Why on earth would I go into someones office to do that? Why would I not want to make sure someone had the form so that we could get out of our contract? Also, if no one was there to give it to, how would I have put it in the locked office? Bottom line, Vanessa did not do her part in processing our paperwork but somehow discontinued our monthly gym payment and is blatantly calling us liars with an unrealistic argument.
Great place to work out close to my home. Available 24/7 is the reason I joined.
I’ve been a member of this gym since January 2020. The equipment is great - they have everything and it’s the cleanest gym I’ve ever belonged to. The staff have been so helpful and kind. There was an issue with my billing bc my card had expired during the closure for COVID but ******* took care of it immediately. If you’re looking for an affordable gym with a great atmosphere and staff that care this is it!
I love this gym!!! It’s super clean, the staff is friendly and professional, and I’ve made so many friends. I honestly wouldn’t workout anywhere else.-Laura L.
A nice, clean gym thats convenient and always open. The equipment (elliptical machines, weight machines, etc.) is new and well maintained. There are also free weights. The clientele and staff are polite and courteous. My only complaint is that horrendous rap music is often played in the evenings.
Great gym. Vanessa and Jon are both the best and always very helpful.
Kinda small locker room but if you like a smaller gym, this one is great. Love the 24hr. Price is affordable. Only thing I miss from a bigger gym is the yoga class.
Planet fitness/average Joe atmosphere - with big boy Olympic weights
I truly enjoy this gym, its simple, reasonably priced and clean. People are really nice there and if youre looking for training, theyve got some great trainers. I needed help getting started again and what I got was perfect. My favorite part is the month-to-month contract option so youre not locked in for a year.
You definitely are just paying to have access to cardio equipment 24 hours. Literally waiting on a bench press for 45 mins. For the life of me I don’t see why there’s only one flat Weight bench. And it’s not like they have a lot of standalone benches either. I counted 3, 2 of which are constantly in use and another they keep at the smith machine. Seems like a lot of useless equipment that no one really uses or enjoys. A gym should always have at least 2 Olympic benches.. probably going to cancel again after today’s frustration.
Nice gym. Never crowded.
The owners are awesome the staff is great. The gym is very clean a perfect quite place to work out. Non judging gym. Reasonable pricing.
Gym is fine but why is there an annual fee for something you pay monthly for?
The staff is helpful, and courteous. They have tanning beds, water massage table, and lots of equipment. Its a pretty laid back atmosphere.
I go to this gym almost every day due to the location and anyone else that goes here knows my frustration when I tell you my concerns for this gym and if fixed this would be an absolute 4 star gym for the price. For the love of legs get a power rack with proper floor, take that clunky Smith machine out and the rack beside it. Please start saying something to the a##holes that lay their gym bags over the benches while watching their iPads. Its hard to get a bench sometimes since your not gonna replace the one that sways and is rickety.
Great gym. I bit small but they have the right equipment and its all new. The staff is very friendly and you cant beat the price.
Had a great time I visit with my wife who is a member there. everything is clean in great condition good atmosphere
Great variety of weights and machines for the price and open at all times... staff are friendly and keep the place spotless and sanitary.
I started a membership in February! Great place! Nice Staff and its open 24/7 Im looking for a Workout buddy to go with. Lol
Nice gym for everyone, no matter if you want to work out at 2 am or 2 pm.
I have asked multiple times to stop over drafting my account but still nothing done very poor management
Great gym with excellent and knowledgeable staff! They offer top of the line equipment and the trainers are eager to help you meet your goals.
Really cant beat the price for what you get here. Its a bit small but even when its busy there is plenty of equipment to go around. Great place to workout.
Nicely equipped and clean gym. Great price and friendly staff.
24 Anytime Workout is champs! More quiet, do something workout, and etc. I love it!
Great little gym.
Always clean and always open.
I love this place friendly staff and they are helpful i love this place and the staff thanks for everything
Super reasonable price! Lots of options to meet your fitness needs!
Pleasant, friendly, clean; kind and helpful staff.
Great location near work
Great gym with reasonable rates
Good gym for a small 24/7 gym
They r awesome and friendly staff
I have had problems with getting in the door on several occasions and it has a number to call but when u call they can do nothing to help u so whats the use and they have tried several times to take my payment out on wrong dates not good customer service that why Im cancelling my membership
Machine too close.
Great!! And a tan
Great gym, friendly atmosphere.
Nice environment.
Great place to workout
Keith works me out😱🍑💘💯
Love this Gym!
Clean
Nice, clean, and affordable gym
Love it
Love it
Great