Was in a dire need of a part that is usually really hard to find for my car that is 10+ years old and the manufacturer does not produce it anymore. Called these guys up and I was fortunate enough that they had one in stock. They were very prompt and professional and when I arrived quickly found the part I was looking for in their stock, gave me an amazing deal and had me in and out in no time. Will definitely be going back in I ever need more parts for my car!
These folks are great. Josh went way out of his way to help me out and look for other items I may want in their inventory. Theres an old saying: Fast, Affordable, Reliable. Pick any two. These guys were faster than they said they would be. Cheaper than anywhere else I could possibly get what I needed. And followed through with exactly what they said theyd get me. Cant ask for more.
Good customer service, and I was able to get the part that I needed for a really good price. Unfortunately, the part only lasted about a month before it broke and I had to replace it a second time. I guess thats the risk you take when you buy used parts off a totaled vehicle. Lesson learned. Next time Ill just pay more for new parts instead.
Super helpful finding what youre looking for. If they dont have it they will help you find it and have it delivered locally for pickup. They even a stayed after 5 so I didnt have to come back the next day. Great shop, friendly, accommodating staff, would defiantly recommend for your second hand auto parts needs.
Good selection and i got the window i needed for civic. My friend did most of work pulling it the guy was very negotiable with price. I will be back soon
Great place and nice people to deal with ( most of the time).....doing business with them 30 + years
Sure these guys maybe little rough around the edges as far over the phone interaction goes but considering how much the poor parts puller has to do, youll be hard pressed to find guys who work harder.
Foreign car parts ver friendly and always have the parts I need for my car
Awesome costumer service, front counter guys are knowledgeable and helpful, they should get a raise . Johnathan,and Shawn.
Horrible place go anywhere but here
Very customer friendly, have all the parts for just about any model car and affordable prices!
The one in Salem has nothing dont bother just go to turner or independence
I love those guys over again Ive known Ive known for a very long time if you guys go in there and ask for Sean hell take care of you hes a good dude I love you Sean keep up the good work man my buddy
I usually have good experiences with G&R, but today was different. The person at the counter at this lot tried to charge me way more than it cost for the same part brand new (based on the most expensive new part he found online) and refused to go down in price. I just walked out the door. Usually G&R is willing to work with price, but I believe every G&R prices per location so things will vary.Definitely disappointed in them today.
Always great service and prices ! Sean goes out of his way to make it right . AAA++
I spoke with the guy twice, I should’ve requested his name due to him being incredibly rude and disrespectful especially after all I had requested was a part that was on their website. Hung up on me both times, apparently didn’t care it was displayed on his website nor about my business..
These guys are top of the line, especially J Aguilar!
Ordered a radiator support from them, shipped it to me within a couple days, which is excellent because it was still attached to the car before i ordered it. The price they asked for was half of what other auto wreckers were charging, and the guy on the phone was super friendly and helpful. Highly recommend these guys, if I need anything else Ill definitely hit these guys up first.
They were extremely helpful even though I did not buy anything.
I run a Taxi Co that uses Kia Soul vehicles and this is our#1 go to and who always comes through
Awsome place the service was great the workers were very friendly the price was perfect.
Worked with Richard to sell my old car. Got a better deal here than from anyone else and they offered free pick up the same day! They worked quick and were all very friendly and efficient. Would recommend and goto them again in the future.
Highly recommend them. Very nice people.
Nice people. Go to place for foriegn parts.
Great customer services, friendly employees and get selection of parts for most all makes of cars.
Stores shelves are completely empty, nothing to buy
Worst customer service ever. Told me to come in and get a part. I drove 30 minutes to get it and then was told oh no we dont have it.
Would have been better if when i called on friday to ask if the had my part or parts cars like the one i was looking for..if they had mentioned that lot is closed on the weekends since the drive fron portland to get a part that we cant.. Was annoying
They say they have your part charge entry fee and if you dont find your part they do not give you a refund
This is a good company the workers are very nice and helpful.
Very helpful. Knew right where the part I needed was located. Good price.
Friendly, knowledgeable, not trying to sell you something you dont need. Great service.
One of the best Ive bin2
This guys got be the worst Customer service in Salem. Very Unprofessional you call to ask for a parts they answer yeah! You ask for your part they dont say a word back You don’t even know if they’re still there or they hang up. I have experience this a couple of times.
Bad
When I called and asked one question I was interrupted first off, second off the man talking had a disgusting attitude and then he said they couldn’t sell me just a caliper and then just hung up on me. Terrible customer service I’m so glad I DID NOT give them my business. If I could give them 0 stars I would :)
They had the part I needed at a good price! The only thing that sucks is you cant go in and look at vehicles they have to take the parts off.
These guys were awesome. We got a $120 part for $40. Inventory was easy to find online and when we showed up at the wrong yard they got us the part in a few hours.
Good prices, good parts. I didnt realize it was ALL oem/factory parts
Good place to work and employees are good also
Great place got a jump also so thank you
I had a not so great experience here. I wrote an email to the manager and he contacted me shortly afterward. I feel a little better knowing that he took the time to let me know he was looking into my complaints and he felt that it was unacceptable as well. Thank you for acknowledging me and my concerns.
Very friendly and knowledgable staff. Quick to serve with a wide variety of products at reasonable prices...Michael helped me really quickly and got me out the door😀
Always good guys, didnt have what I was looking for, but steered me in the right direction.
Very friendly and prompt service, it is the best one in salem area for foreign made cars
These guys are way better than B & R
Friendly folks great deals. I cant believe how much late model stuff they have
Great service, very helpful and informative. A wrecking yard that actually listens to you and is knowledgeable.
We sold them our for 200 car and them they turn around and sell it too some for 1300. They told them it has a bad tensioner but in fact it has Crankwalk. They well never get my busy ever again.
$35 minimum is not right for the little guy trying to finish up projects
Great service, highly recommend them
Good service! Got my part cheaper than anywhere else and very fast.
Exelent service
Had to call back 3 times just to check on a part and then the employee i was taking to decided to clock out before checking on the part and left me hanging. hopefully nobody else has to deal with huego or the other employees who will hang up on you
Helpful
You can find newet used auto parts
Not as useful place as i thought but good service
Great service, great selection
Usually have what I am looking for in terms of used parts.
I’ve given them -0 if I could worst service ever Order my part on a Friday expecting it here on Saturday Saturday comes and They can’t find it so they said they call me back and didn’t hear from them till Monday and they still can’t find it finally had to refund my money I still lost all those days I needed by a Saturday day and they guaranteed me next day delivery worse business ever
Unreliable people. Wont pick up phone, wont return calls. Prices are unreasonable
Theyre kinda High compared to Portland wrecking yards
Found the perfect part in perfect shape for less than other wrecking yards like B&R
Good selection, newer foreign cars and trucks
You need it they got it
Good service, always room for improvement.
Know their stuff
Called them to ask a question, they picked up the phone and said yeah?.Very unprofessional. Very rude. Not worth my time.
Can never get a call back from these guys and bad customer service.
Good parts Nice peoples
Men are very helpful.
Great place for parts
You may get your part, but plan on a long wait..
Worst yard ever tell you one thing bunch of liars waited 30 min for service dont wast your time
Good selection
Cant find a car part call g&r
All the staff are friendly and the price is cheeper
Do you need a used car part for much less than a new part? You found the right place.
Website is not that great
Very friendly.
Sucks
Because they got what I need all the time
Goods guys
Ugh boy stuff
Good parts and cheap as well
Ok service
When your in a pinch..
Rude personal
They dont let you look for what you need