This review is for our organization, Community Link. We have been using Mr Backflow for our yearly back flow testing the city of Saginaw requires. They have always done a fantastic job at a good price. Best part is they worked with the city to get our two back flow inspections done around the same time for ease. Love this company!
I have used this company for years while working in hospitality industry and have always had the best experience with all the services they offer. Since then I have used their services with other companies I have worked for and my personal home. Everyone I have always talked to have been extremely nice and courteous when either on the phone or in person on job sites. I will always highly recommend this company for any work that I hear about or need done.
One of the more professional entities in the metroplex. We are a property management company and I can say with full confidence that you can truly rely on their services. Great to work with.
They are very customer service oriented, timely, and reasonably priced.
We got a notification from the city that our backflow needed to be tested for one of our Head Start centers the day before the deadline. These guys came through for us in a big way and got it done the next day! Without their speedy service, we would have risked being out of compliance and having to shut down temporarily for families that desperately need us! Super professional and quick service! 10/10 would recommend!
Back-flow test ~ The people at 1-A are great. I count on them every year for prompt service and great value!
Absolute clowns who couldnt schedule and deliver service under any circumstance. Weeks and weeks of waiting for follow up communication. Get a new line of work.
The company has always been fair and theyre the most hard working group and also they have the most dedicated worker that I have ever seen, especially the owner he works very hard every day and I appreciate everything that he has done for me so a big 👍up from me Im glad to have a company like this around because its hard to find folks like this .
Used 1-A for two years for our backflow testing. Very helpful the minute you call them & they take care of reporting the results to the city for me.
I use them every year for my backflow testing. Good pricing and reliable.
The bid they gave me included labor to repair two failed backflow devices and a list of materials which concluded with any other plumbing materials necessary to complete. Did they honor this? No, they did not complete repairs and wanted to charge an additional two thousand dollars because they hadnt specifically listed a part in their bid. I will never hire this company again.
Great company to use for backflows and awesome customer service.
Always great service!-CSF Foods, LLC
This company doesnt even deserve one star!They replaced the rubber seals in our backflow device.As soon as they turned the water back on our upstairs bathroom flooded into the 1st floor. The next day our backflow started leaking it filled up a 50 gallon trashcan in less than an hour.Per the company none of this is the result of the repairs they made. They took absolutely no responsibility and instead argued with me that it wasnt their fault. Even though the part leaking was the part they replaced.The owner cam onsite and started yelling inside my office building to the point i had to force him outside while telling him to keep his mouth closed. He was being belligerent and completely unprofessional.Once outside he became even more belligerent and tried to start a fight with me. I then had to tell him he was trespassing and needed to leave the premises. I closed the door and he tried to pull it open and come back in.Beware of this company. YOU have been warned.
Beware of the estimates they give....There estimate is really a min charge and they charge min 1.5 hours, even when their techs state that min charge is 1.0 hour as with most labor charges for any type of labor oriented business. Their estimate is a min charge, so they are happy to change the estimate should it take longer than estimated, but wont change the estimate when they fix it faster. You will likely be charged for labor that you dont receive and then told that talking to you on the phone has a fee associated with it as well so that you are even on the extra labor that they charge. An estimate is just that...an estimate and can go either way: up or down. Not with this company, they have a min that they call an estimate so expect to pay that plus anything more, but dont expect them to lower the estimate should they finish in 30 mins instead of 1.5. Reasonable to pay 1 hr min as most labor businesses, but not 1.5 especially after tech verifies that the min is 1 hr. I wont be using their services again. Unfortunate for them bc I need their service yearly. I only asked for the estimate to reflect actually services received. No one wants to be charged for labor they didnt receive. I am a business owner and I dont charge for services not rendered.
Theyre amazing! Definitely would recommend them. :)Jessica Stangenwald is just salty....
Fast, responsive, and well priced!
The best and most honest people I know :)