Really fantastic team of folks. I was so happy to get professional services that felt extremely personal and catered to my specific situation. They really worked with my particular needs and did great work, even enlisting carpentry skills to get my work done, which looks great, and was done quickly and at a very reasonable price. Ive found my HVAC people for sure. Thank you!
Had our AC unit go out - never what you want in August. Called at 8 AM on a Saturday, had a call back 10 minutes later. Tech was there by 9 and had the thing fixed really fast! Had the parts on the truck and was just under the estimate given on the phone. Overall, I really good experience. I love using local companies ... and Midair has definitely earned our business.
Installation was perfect. Staff came on time and when they left you could not tell anyone had been on my property. Units are working as stated. I can give you my personal recommendation.
Friday, Dec 22 2017 I needed service for my furnace, which had quit working and the house was too cold for my 3 year old grandtwins. I had originally emailed for a service call but soon realized I needed the emergency service so I called the number they provided as an emergency line and left a voice mail requesting someone call as soon as possible. I received no answer and no response until Tuesday, 12/26/17 so I had to assume that no one checks their voice mail for emergencies during the holiday. When I had not received a call back on Friday, I went ahead and found a different company that came out despite the fact that they were due to close in 30 minutes and they didnt advertise after hours service. They now have my loyalty and Ill tell everyone about them. I will also tell everyone about Midair and their lack of concern for anyone else. When Midair did call, the caller seemed to want only to deny any fault(maam, we were closed) and said that shed have them check the telephone lines to see if they were working properly. I told her that I knew they were closed but they advertised a 24 hour emergency number which I called in addition to my previous email. I think that they were all too busy with their holiday plans and didnt want to assist. In that case, i would have appreciated a little honesty. I wouldnt have cared if she had said they did away with the emergency response service . At least it would have made sense. She was not the least bit concerned that we might have been without service for 4 days. Ill make sure I recommend people NOT use Midair.
Amazing air conditioning company. Been using them for years. I trust any if their employees always curiosity and respectful of my time. They do not charge like other major ac companies you hear about on tv. Ive head way to many stories from friends, using the others. And always tell them to call Midair
They arrived on time (actually they called to see if they could arrive earlier than schedule, which was fine by me). He had to really work to find the problem, and called for backup. They found and fixed the problem quickly and at a better price than I had imagined in my head. I definitely recommend this company.
Weve always had a great experience with Midair. Use them every year to maintain my unit, just like going to the doctor for a checkup. One thing is for sure, I dont want my air conditioner going out in the heat of the summer.
MidAir has my business for life. I knew my A/C was hanging in by the very last thread when I called and had them come out to give me an estimate I replace the whole system. I told them I wanted them to recommend what they would put in their own homes. I received the estimate bright and early the next day. I was wanting to discuss the estimate with my husband before we made the decision. As fate would have it, we had to make our decision a little quicker than we anticipated- when our A/C gave out on Saturday night. It wasn’t an emergency to us. I called them at 7:30 Monday morning (today) to get the ball rolling. They were here by 10:30am and left about 4:00pm. The guys that came to install the system are awesome. The system they recommended is quiet and my house is already at a comfortable temperature. From Rick coming out to give me the estimate, Dee getting the financials worked out and the installers(Francisco, Nemo and Oscar)- they all made this a easy experience. Everyone at MidAir that I dealt with was fantastic. They believe in honesty and integrity. I would highly recommend them!!
Very responsive and honest people
Had to fix my thermostat!
Dont do business with those guys. Stay away
Good people