They were awesome! So nice and accommodating! They told me it would be 20-30 minutes to have my car smogged. It took them literally 3 minutes! It was a reasonable price too!
Excellent workmanship & experience in all auto repairs. So glad I took it to them. Much cheaper than a dealer. I will be back! Thanks guys🥰Sheila White
Professional and courteous service with a personal touch. Referred to me by name and stayed late for me to pick up! Truck runs great. They were timely and kept me posted with texts so i was constantly aware of the status of my trucks service. Thank you guys.
I had to get my truck registration done an was told must have it smoggedI had never had to do that before. I checked with Les Scwab where I get my tires done and they referred me here said all their vehicles are done here. I called and was given a time I requested, the work was done professionally, quickly and was a very nice experience. They are all more than professional they are welcoming and considerate. I will be using them in the future for my service work for my truck.
This place is the worst. They had my vehicle for over a month and charged me over $1,000 to fix things that did not fix my vehicle. They claimed that they could solve the problem but I eventually had to take it to a dealership to get a correct diagnosis. The dealership inform me that there were things that smog Diagnostics claim to fix that were not fixed in the dealership sent me photos to prove it. I contacted smog Diagnostics and they denied any wrongdoing and offered me a refund for one thing that they claim that they fixed but didnt. I called back to claim my refund and they did not want to give me my refund. There are many other shops on Northgate I highly suggest you go elsewhere if you need work done on your vehicle.
Ive been getting service done here for over 10 years. They have ALWAYS done quality work.I definitely would recommend them to anyone.
Great place of service. I work 6 days a week and even though they had no openings to do my smog, they squeezed me in with no problem. I always bring my cars here because of that nice friendly clean service. Thanks👍🏾
Miguel and the crew will take care of you.Trust me just go check them out.I’ve taken plenty of cars to them over the years,I was referred to them from my brother and years later, it was one of the best choices ever.I always leave as a satisfied costumer.
Always a pleasant and satisfying experience at Smog Diagnostics on Northgate, Sacramento CAJuan and all the mechanics there take great care of me.I appreciate their wonderful personalities and all their helpful information.They are always fair and never charge or have me pay for something that does not need to be fixed. In other words I am always safe there.I have been going there for 10 years.Thank -You Smog Diagnostics!!!!❤️
I went today for the first time. Smogged my 95 Roadmaster it was a good experience. I plan to go back when needed.
I am very thankful for the attentive care my car received at Smog Diagnostic Specialists. Ill be the first to admit Im wholly ignorant when it comes to cars. I know how to drive one, how to put gas in and when to take it in for basic maintenance--thats about it. I appreciate that the staff at Smog Diagnostic Specialists took the time to carefully explain to me what was wrong with my car and how they could fix it. Though the repair bill might seem hefty, I know it was worth it due to the quality of the work and level of care they gave to both me and my vehicle. I could not recommend their services enough.Thank You!
Check engine light came on and brought my dissel truck to them . They diagnosed it then fix the problem same day. They fast and very professional. I recommend them to all my families and friends. Thanks to you guys for your hard work and keep it up !!!
I found Smog Diagnostic Specialists on the AAA website and brought my car here for the first time. Glad I did because I got excellent service and everyone was friendly and professional. They gave me a thorough and honest inspection and then fixed my car in no time. Im definitely coming back to these guys !!!!!
They do excellent work on all my vehicles. When they fix a problem, its fixed. The people are polite and professional. They dont keep you waiting when I go in initially. There is always someone there to help. They are a bit expensive, but for excellent work, they are worth it. It gives me peace of mind when they service my car and truck
Everyone there was so nice and completed a smog in no time. I would definitely recommend them to everyone.
The staff are always helpful, friendly and knowledgeable. I appreciate being able to get a ride to and from my home when it is necessary to leave my vehicle, especially during these times of Covid-19. I find it helpful to see a picture of what needs to be done on my vehicle along with an explanation of what needs to be replaced/repaired and why. I recommend the service at the Northgate Smog Diagnostic Specialists for your vehicle.
My car was diagnosed and repaired in a timely manner.I appreciate the professionalism of the staff and I was the kept in the loop the whole time.I will be taking my car here the next time it needs repairs.
These people were very honest respectful they know their work they were doing what theyre no best is get the vehicles running and obey all laws these people are excellent I request everybody to go to these people if you need a smog or repair for your vehicle these people are the best in town
These guys have the absolute best customer service. They remember me every time I come in. I get my smog done and get out quickly. Won’t go anywhere else!
Took my BMW in and they did a great job with the smog and oil change. Very happy with the service.
Love these guys! My friend and I have had several great experiences with Juan and his team at SDS. This shop is one of the all-time best!
Weve been taking our vehicles to Smog Diagnostic Specialists on Northgate for almost a decade, now, and have been consistently satisfied with the work theyve done for us. It started as a place to get our oil changed. But as weve developed a relationship with the folks, here, and have come across different issues with the cars as theyve aged, the services theyve provided for us have ranged from major engine work to transmissions to electrical issues. Having a mechanic you can trust is on par with having a tattoo artist you love: once you find him or her, you gotta stay put. Well be staying put with this team!
If youre reading this please keep driving and look someplace else for your smog check. I went here at the recommendation of a friend, a car mechanic, and ended up having to make four visits and spent a cumulative total of approximately three hours of time in their waiting room. I also had to prove to them my S&B intake tube is CARB compliant.On the first visit the tech failed my truck because he said I had the wrong part installed (S&B intake tube) even though theres a CARB exemption sticker on the tube. I also had a disconnected Edge Mileage Max CPU mounted in my engine compartment. As a result I had to go to the CARB website, print out the specific exemption for the S&B intake tube, print out the exemption for the Edge Mileage Max, print out the purchase invoice from Amazon for the S&B intake tube, remove the disconnected Edge Mileage Max from the engine compartment, which has been disconnected for the past 10 years, and then bring everything back for reinspection.On the second visit it was 3:30 pm and they were too busy, so I had to return the next day. When I brought everything back the next day, on the third visit, the tech failed me again because he couldnt read the number 7 stamped on the S&B CARB exemption sticker on the intake. So I had to contact S&B, have them snail mail me a new sticker, which is the EXACT SAME sticker as the original sticker, and then bring everything back again.On the fourth visit the tech and two other employees were up in the engine compartment going over the air intake with inspection mirrors!!! The tech eventually passed the truck, installed the new S&B sticker on the intake tube, and removed the original sticker.While completing the paperwork in the office the front desk guy said it was going to be another $35, for the reinspection fee and certificate. This was in addition to the $61 that I had already paid during the first visit, which would have put me over $95 just for a simple smog check. However, when I was there during my third trip another front desk guy told me that because I had already been there three times he wasnt going to charge me a reinspection fee when I brought the truck back the fourth time. I mentioned this statement to the front desk guy and after verifying the statement, he agreed to waive the reinspection fee, so I only had to pay $8.25 for the certificate, plus $2 for data transfer (seriously, data transfer??). Ohhhh, I cant thank them enough for not charging me a reinspection fee when there was nothing wrong with my truck to begin with, everything was in order and legitimate, and I had to go there four separate times over the period of a month, during which time my registration tags expired. By the way, just for anyone who has read all the way to this point, diesel trucks in the weight class of my truck dont get checked for smog emissions with a tailpipe sniffer, they only get a visual inspection to ensure all of the smog equipment is in place and the truck isnt smoking excessively.This place was a major hassle for me; Ill never go back.
Absolutely love Smog Diagnostics! Have been using them for 10 years and wont take my cars anywhere else. Honest, upfront, and fast! Juan & Miguel are friendly and easy to work with - they keep you updated with your cars status and let you know what needs immediate attention versus what can wait. Thanks guys! 👍
I like their service. They are honest, and friendly and thorough.
Good prices. Explained in detail what was needed before going through with the work. Also gives a discount to AAA members.
Excellent service!! Great communication and very prompt. Juan and Miguel did an awesome job taking care of the car services I needed. Thank you!!
Almost got into a serious accident due to their carelessness. Had the car towed here after getting into a small car accident. The guy I talked to was friendly and professional. After a few days I was told my car was ready to be picked up. As I was accelerating to merge on the freeway, the hood popped open and completely blocked my view. I pulled over and realized the hood would not close and it was unsafe to drive. I drive the car back to them and asked if they knew the hood wouldnt close. They responded Yeah. I responded Then the car is unsafe to drive, the hood opened up when I got on the freeway. He then responded Yeah you probably shouldnt drive it... I was very irritated. Yes I know they dont do body work, but I should have been warned that the hood was broken before they handed me my keys. My insurance agent also was never told that the hood was damaged. They would have considered my car a total loss and it would have saved me a lot of trouble. This lack of oversight could have seriously killed me. I would not trust this shop with your safety.
Checked brakes,, mounted 2 new tires for the back and replaced air filter
They charged me more than normal for smog (checked at several places )and also the technician did not show up for the whole day.
Great place to get all smog work done. Very great service and pretty fast workers. The owner is such a great guy and his team is well knowledge. Highly recommend to get some work done!
I bring all my cars here! 2011 Audi A4 - 2006 4Runner Limited - 2016. 4Runner Limited
Great work on my truck, had truck towed in the morning, all done in the afternoon. Love the updates they give u thru email and text, giving the status of your vehicle, highly recommend these guys, awesome job!
Very professional and answered all questions. /great customer service and extremely reliable.
Great service and very clean shop I always have a great experience there with all my cars from my 1963 - my 2018 Toyota
Love these guys! Very honest and professional!!!!
Got a smog check with appointment. All went well.
Came here after a bad experience at their competitor (Northstar) and they were great! The guy at the desk was very friendly and quickly took our info, he immediately took our car back and got us on our way! Great customer service! Highly recommend!
Honest,fast and excellent customer service! Ive been coming here for years, you just cant beat their service. Juan is friendly, professional and sends out a reminder every two years just in case I forget. Thanks Juan!!Karina Dickerson
Always friendly and work is completed in a timely manner... like super quickly! Ive used this shop for more than six years and wont go anywhere else for a smog! Highly recommended!
Expensive even with a discount! Dont even offer free retest. Go elsewhere!
The staff was very friendly and helpful.
Thank you Miguel, Juan and team. Great service, always...
Customer service is outstanding nice clean atmosphere easy access in and out.
Simply the best at what they do.
My service, SMOG, was about 15-min. Customer service was intelligent, efficient and polite. Fees are comparable to others. I will go back for next service, and will recommend to others.
ABSOLUTELY OUT TO GET YOUR MONEY!!! DO NOT GO HERE!!!! go to any of the 10 smog shops around it. They told me one thing and did another then demanded payment for it!!! he didnt know that i am a certified auto Technician and when i confronted him about what he did he tried lying to me and changing the subject. Absolutely shameful, such a disgrace. These guys give all auto shops a bad name!! I am not the only one.
Smog diagnostics always gives me great service
I found myself driving place to place looking for a smog shop to squeeze me in and they were able to help me as soon as I pulled in and I greatly appreciated it. In and out pretty fast with no complications, the customer service was amazing and I definitely would recommend it to everyone over any of the shops on Truxel and NorthGate. I will be returning for future needs.
Ive got oil changes, major work to pass smog, normal smog checks, always good work
My truck didnt pass smog here and They tried charging me 1300 for a repair that i didnt need, i took it to other shop and it passed smog like nothing and told me everything was fine nothing wrong .so save your money and go some where else these people just want to rip people off..smh
I have been bringing my vehicles here for over a decade and I always get top notch service.They have worked on everything from my honda to my BMW and always great service. I recommend smog diagnostic specialist on northgate blvd. for your vehicle repairs.
After finding one of smog machines failing vehicles that should of passed we have made the appropriate measures of having the manufacture of the smog machine make the appropriate repairs so no other vehicles are failed. While that machine is down we are only using one smog machine at this time until the 2nd machine is back up and running properly. In regards to Bills review we have contacted Bill directly and explained the issues we are having with that machine and have refunded Bill $51.00 and have also offered him a free oil & filter change to make up for the inconvenience he was caused.Thank you,Smog DiagnosticsRobert
Half the price everywhere else for a smog.The guy at the counter quoted me $140 to top off my a/c that already blows cold. Highway robbery. Mabe its because Im a girl..... went down the street to a shop on the corner of El Camino and Northgate where I paid $50 for smog and $40 for a/c fill.
Words to describe Smog Diagnostic Specialists: Reasonable, friendly, reliable, affordable, professional, experienced, knowledgeable, exceptional, expert technicians... what more can I say? They are the best!After months of frustration and angst over completing the required Smog Certification process on my 91 Ford F250 pickup, the guys at Smog Diagnostic Specialists on Northgate Boulevard were awesome and were able to repair and successfully certify my truck at a very reasonable price. Juan, Michael and Miguel are not only experts at diagnosing the problems, they are pleasant and reassuring in dealing with the customer. Im so pleased with the service I received and will surely be a lifelong return customer. I just dont understand why other businesses are unable to provide the professional service that is the standard for Smog Diagnostic Specialists of Northgate.Thanks for taking the time to do the job right and not taking advantage of my situation when it came to the bill.
Juan and the team are the Greatest! Seriously don’t go anywhere else!
For a smog shop star station, you would think they would have the right equipment and techs to perform the inspection. My vehicle got turned down because it was lifted. In the other hand, the staff were friendly and gave other options to other shops. I found a shop that could do it and made the other smog shops seem bogus. 3 stars for the effort.
This is the Only shop in Sac that I can truly trust!
I love this place, honest and great service. The whole team is friendly..
I have been back here 4 or 5 times and he is always fast, professional, and courteous. There is a return customer discount.
I got my smog check done there and the people were extremely friendly which i did not expect considering half of sacramento is garbage, so the price was a little much i think but overall i give it 5 stars because you get what you pay for i feel satisfied
These guys dont know what they are talking about! Brought 1986 car, they are telling me to go to referee because they dont know what they are looking at!
Friendly and fast service!!
I get there at 4:45, guy tells me hes already shut down his machine so he can go watch NFL...pos
Super Duper fast!!!! Very friendly!!!