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Direct Auto Insurance
2301 E Main St Suite 110, Russellville, AR 72802, United States
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Direct Auto Insurance

Comments
Ri
Review №1

I received prompt, understanding, and very helpful advice and information on auto insurance and great pricing. I have never had someone to literally explain my options in so much detail and take so much time caring for my needs and concerns. I just want to say, by far one of the best experiences buying insurance from any company so far. Thanks to my new Insurance Agent Stephanie Warren. Thank you and God Bless You for being so kind today. I hope to continue a great relationship with you and Direct Auto Insurance.

Ch
Review №2

We are currently clients of this firm. Dosnt have very good customer service. Roadside assistance isnt worth the extra money being spent. As soon as we can afford to we will be looking in to an alternative company.

He
Review №3

💜April is the best shes always went above and beyond to help me with my issues..your a life saver 💜

O'
Review №4

Charlene helped me a lot today with getting my policy. I think she helped me get the best rate possible for my situation. I would definitely recommend this place for auto insurance if you are in a tough spot.

Ra
Review №5

Okay listen up! These 2 ladies are the bomb diggity and got me all set up better than i expected. Very pleasant to be around and just amazing overall. My experience was 11 out of 10 stars. Their positive outlook put me in a very good mood. Their names are April Bennet and Jayne with a y Kelley. You both are the best and thank you for my extremely low rates!

mo
Review №6

They are expensive I had to pay $357 to get started with them and my insurance is $247 a month not happy at all

st
Review №7

Its always pleasant going to direct auto to pay my car insurance. Its very affordable and the staff is friendly. April always makes me feel welcomed.

Le
Review №8

As soon as I walk through the door, they treated us as family! The ladies made my husband and I feel right at home. They were very professional, but not uncomfortable. Answered all our questions. Made sure we understood every aspect of the insurance. Every happy that I chose to walk in Direct Auto Insurance!

De
Review №9

I was assisted by representative April Bennett and she was EXCELLENT!! Never before have I been treated so wonderful by an agent! April was polite, patient, professional, and said things in laymans terms which made it all easy to understand. I most definitely recommend April Bennett in the Russellville branch of Direct Auto!!

Da
Review №10

April is very helpful and an outstanding worker! she is willing to go above and beyond for her customers. VERY HELPFUL

Me
Review №11

April Bennet is very cheerful, even on the rough days! Appreciate her very much, wouldn’t work with anyone else.

Ga
Review №12

If your looking for auto insurance I highly recommend Direct auto in Russellville Arkansas, they’ve got the lowest rates around! Tracy is awesome an will get you in an out hassle free. Ask for Tracy!

Bi
Review №13

Stephanie Wallace is a gem.. She really helped me with my issue & was such a pleasant person..

Le
Review №14

April is great! She’s down to earth and has your best interests in mind. Highly recommend!

Je
Review №15

April Bennett is one of the kindest people I know and she is great at her job! I highly recommend stopping by to see how she can help u!

Lo
Review №16

April is the best! She took care of everything for me!! Never had an insurance experience quiet as nice as this one!

Ch
Review №17

So I was having an issue with my policy and Tracy Orrick came to my rescue. She showed compassion and empathy toward my needs and was determined and focused on helping me find out exactly what happened and how to rectify the situation. She was extremely informative and handled the problem with the utmost professionalism, I am throughly pleased and blown away by Tracy Orrick’s drive to be of service and absolute customer service oriented. I have recommended Tracy Orrick for my girl-friends car insurance as well. Thank you Tracy Orrick for your help in alleviating my concerns

Ca
Review №18

April has been very friendly and helpful with me and my boyfriends policy.

Br
Review №19

Tracy and April are the best! Always working for the best deals for the customer. Amazing people!!! Come see them as soon as possible!!

Do
Review №20

She was a great help

Mo
Review №21

Great service. Always happy to help. Super friendly

ji
Review №22

Very good, I am very happy with my new agent, I just moved from Texas and April is very pleasant, thank you.

Ch
Review №23

April Bennett is awesome, consistent, and extremely reliable plus she gave me the best rate!-Thanks Again

Oc
Review №24

Had a great experience. April was friendly and. knowledgeable. Excellent customer service!

Ro
Review №25

I love yall! I always get such friendly service and everything is explained so well. Its just a great experience everytime.

Da
Review №26

Mrs Bennett was pleasant to deal with. Her knowledge and professionalism made for an overall great experience!

Ro
Review №27

Love this place!

je
Review №28

Love the customer service! April is always very helpful and informative.

Je
Review №29

Helped my 84yr old mother save $ on her insurance, worth the time to çompare B4 buying!

sc
Review №30

Great Job and exceptional customer care, just love when we find someone really worth talking to!!! those to help you and who doesnt judge!! Way to go April... get that big Raise!!!!!!! Go Bosses.!!!!! recognize her!!!

he
Review №31

Anytime I go into Direct Auto in Russellville, I am greeted with a smile. Both Tracy and April are great at what they do.

Ma
Review №32

April is amazing! She goes above and beyond to help anyone. Love her.

Je
Review №33

Direct Auto is the best especially April Bennett! April is top notch and Direct Auto is lucky to have her representing them!

Me
Review №34

April is the best she helps to make things right

Be
Review №35

The customer service agent was very professional. Explained everything throughly, was courteous and friendly. Went through the entire process without issues.

Wi
Review №36

Literally the best time Ive ever had buying insurance.

Sa
Review №37

Best place to get insurince Tracy is the best in the rusilville ar loctan

Ri
Review №38

Mrs Bennett has always been great in person and on the phone.

Ch
Review №39

I love this place!!! Everyone is always so friendly when I come in!!

Ka
Review №40

Affordable with road side assistance?! Yes, please!

An
Review №41

April is amazing! So funny and a joy to see every time we come in!

Jo
Review №42

Good service, good rates, good people.

Na
Review №43

I have a good experience..nice people

Da
Review №44

Great customer service will recommend to everyone.

Ma
Review №45

April is Awesome! Great customer service!

Br
Review №46

I love this place the people are so friendly and great prices

Da
Review №47

April is the best insurance agent in the biz

Jo
Review №48

April is always enegveric and fun

Ko
Review №49

April is the BEST!! We love her!

Sh
Review №50

Everyone is so sweet and amazing at this place!!

Ad
Review №51

Best agents around .very professional.

Am
Review №52

Tracy was the best !!! She very nice

El
Review №53

I Did not receive the price I was quoted.. “ o it wasn’t finished “.. I had put everything in & received the price. Was to the pay spot .. I went ahead & payed but it was way higher..

Wa
Review №54

Frendly people,not too friendly on prices

Da
Review №55

Super friendly and helpful!

Jo
Review №56

Been here almost an hour and still waiting customer service is very very slow clear your schedule if you plan to stop by and maybe pack a lunch because youll be here a while

La
Review №57

That insurance company with the cheesey commercial.

La
Review №58

Friendly staff, competitive pricing.

Ga
Review №59

Good place

Information
2 Photos
59 Comments
4.7 Rating
  • Address:2301 E Main St Suite 110, Russellville, AR 72802, United States
  • Site:https://local.directauto.com/arkansas/russellville/2301-east-main-street?y_source=1_MTU0NDkyNjItNzE1LWxvY2F0aW9uLndlYnNpdGU=
  • Phone:+1 479-967-0547
Categories
  • Auto insurance agency
  • Insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:9am–6pm
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